Phuket Graceland Resort and Spa
Patong Beach
7.90239300,
98.29815100
,
190 Thaweewong Road, Patong District, Amphur Kathu, Phuket
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Summary of reviewsPhuket Graceland Resort and Spa is highly regarded for its excellent beachfront location, situated just steps away from Patong Beach and close to various restaurants, shops and nightlife. Its proximity to Bangla Road and Jungceylon shopping center, while offering a peaceful retreat, makes it an attractive destination for both families and those seeking a vibrant yet tranquil environment.
Guests frequently commend the spacious, clean and well-maintained rooms with options that include modern amenities and direct pool access. The housekeeping service is noted for its efficacy, consistently maintaining cleanliness and comfort. Some rooms, however, could benefit from updates to address occasional issues like musty smells and outdated decor.
The breakfast buffet earns high praise for its extensive and diverse selection of Thai, Asian and continental cuisines, along with catering to dietary needs with gluten-free and vegetarian options. Despite the occasional hectic atmosphere during peak times, the quality and variety of the breakfast offerings stand out. Dinner experiences are mixed with accolades for the Grace Bar and Grill and room service, but criticisms regarding the buffet dinner's variety and quality, particularly for Western options. The local dining scene presents a wider and sometimes preferable array of choices.
The resort's cleanliness generally receives positive feedback with clean rooms and well-maintained pools being frequently mentioned. However, certain public areas and specific rooms are noted for needing improvement. The attentive and friendly staff significantly enhance the guest experience, although some issues with reception staff’s accommodation and language skills are noted.
Free WiFi is provided throughout the resort, but connection quality varies with some areas experiencing slow and unstable internet. The spa services are praised for professionalism and quality, though some guests find it crowded and in need of updates. The gym is well-equipped and functional, although a few aspects like hot water availability and modern amenities could be improved.
Lastly, the multiple large swimming pools receive high appreciation for their cleanliness, maintenance and beautiful design. Poolside services, including a convenient pool bar, further enhance the overall guest experience. In summary, Phuket Graceland Resort and Spa offers a blend of stunning location, comfortable accommodations and varied amenities, making it a popular choice for a diverse range of travelers.
Categories
Guests frequently commend the spacious, clean and well-maintained rooms with options that include modern amenities and direct pool access. The housekeeping service is noted for its efficacy, consistently maintaining cleanliness and comfort. Some rooms, however, could benefit from updates to address occasional issues like musty smells and outdated decor.
The breakfast buffet earns high praise for its extensive and diverse selection of Thai, Asian and continental cuisines, along with catering to dietary needs with gluten-free and vegetarian options. Despite the occasional hectic atmosphere during peak times, the quality and variety of the breakfast offerings stand out. Dinner experiences are mixed with accolades for the Grace Bar and Grill and room service, but criticisms regarding the buffet dinner's variety and quality, particularly for Western options. The local dining scene presents a wider and sometimes preferable array of choices.
The resort's cleanliness generally receives positive feedback with clean rooms and well-maintained pools being frequently mentioned. However, certain public areas and specific rooms are noted for needing improvement. The attentive and friendly staff significantly enhance the guest experience, although some issues with reception staff’s accommodation and language skills are noted.
Free WiFi is provided throughout the resort, but connection quality varies with some areas experiencing slow and unstable internet. The spa services are praised for professionalism and quality, though some guests find it crowded and in need of updates. The gym is well-equipped and functional, although a few aspects like hot water availability and modern amenities could be improved.
Lastly, the multiple large swimming pools receive high appreciation for their cleanliness, maintenance and beautiful design. Poolside services, including a convenient pool bar, further enhance the overall guest experience. In summary, Phuket Graceland Resort and Spa offers a blend of stunning location, comfortable accommodations and varied amenities, making it a popular choice for a diverse range of travelers.
Beachfront Resort
Situated across from Patong Beach, this large resort provides easy access to the beach and sea views. It boasts multiple swimming pools, diverse dining options, and family-friendly amenities like a bowling alley.
Resort near The Beach
The resort is in Patong Beach, offering easy access to the shoreline. The location is suited for travelers wanting to be close to the beach.
Resort Taking Steps Towards Sustainability
This resort runs coral reef and marine conservation projects and supports the use of environmentally friendly products. They are committed to reducing single-use plastic, implementing sustainable waste management, and using sustainable energy.
Resort with Spa
The resort includes a spa, and provides high-quality spa treatments and personalized wellness activities.
Family Friendly Resort
Phuket Graceland Resort And Spa is listed among featured Phuket family hotels. Although specific details are not provided, the resort is recognized as a family-friendly option.
Resort with Swimming Pool
The resort includes multiple swimming pools and spa services. The pools are designed to cater to different age groups and preferences.
Outdoor Pool
Business Resort
This resort provides meeting and conference facilities for business travelers. It offers a professional setting for corporate events.
Resort with Parking
The resort's expansive grounds likely include ample parking space, making it convenient for guests with vehicles. The range of amenities and its location in Patong make it a practical choice.
Resort with Gym
The resort features a well-equipped gym with modern exercise machines. It's designed to cater to various fitness levels and preferences.
5-Star Resort
Located on Patong Beach, offers spacious rooms and suites with private balconies. Features multiple pools, diverse dining options, and a luxurious spa, providing a comprehensive and relaxing experience.
Resort with Outdoor Pool
This resort offers three outdoor swimming pools, including a children's pool and two poolside bars, with two being swim-up bars. Some rooms offer direct pool access.
Luxury Resort
Resort for Honeymoon
Romantic Resort
Accessible Resort
Guest Reviews
Phuket Graceland Resort and Spa is praised for its exceptional location, a key highlight for guests. Situated directly across from Patong Beach, it offers the convenience of being mere steps away from the sandy shores. The hotel's central position allows easy access to multiple amenities, including an abundance of restaurants, shops and nightlife, all within walking distance. Its proximity to Bangla Road and Jungceylon shopping center makes it an excellent choice for those wanting to experience the vibrant energy of Patong while enjoying a slightly quieter environment.
Guests appreciate the tranquility of the location, which is close enough to the action yet far enough to offer a peaceful retreat. This balance is especially attractive for families, as the resort provides a quiet respite with the bustling city just a short walk away. The nearby convenience stores and markets add to the overall convenience, making daily needs easily accessible.
The resort itself is noted for its well-maintained facilities, including multiple swimming pools and spacious rooms. The beachfront setting not only provides easy beach access but also spectacular sunset views, adding a scenic charm to the stay. Guests commend the helpful and friendly staff, which enhances their overall experience.
In summary, the location of Phuket Graceland Resort and Spa stands out as a prime feature, blending beachside beauty with the convenience of urban attractions, making it a desirable destination for a variety of travelers.
The breakfast experience at Phuket Graceland Resort and Spa is frequently highlighted by guests as a remarkable part of their stay. Numerous reviews commend the diverse and extensive breakfast buffet, noting the wide variety of Thai, Asian and continental cuisines. Many guests found the breakfast to be not only delicious but also fulfilling with plenty of fresh fruits, vegetables, pastries and hot meals available. The inclusion of gluten-free options and vegetarian choices was also appreciated, catering to different dietary needs.
The breakfast spread is often described as amazing, superb and excellent with quality ingredients and well-prepared dishes. Many guests particularly enjoyed the freshly made omelets and found the coffee to be of high quality. The buffet is generally well-stocked and offers a range of items to suit all tastes, from cereals and different types of bread to a variety of juices and hot dishes.
Despite the praise for the variety and quality of the food, some guests did point out that the breakfast experience can be hectic during peak times with occasional difficulties in finding a seat. The main breakfast dining area can become noisy and crowded, which some felt detracted from the overall experience. A preference was expressed for quieter areas or additional dining rooms to better accommodate the volume of guests.
While the majority of reviews speak highly of the breakfast offerings, a few guests found the selections to be repetitive or lacking diversity on certain days. Suggestions for improvement included adding more vegetarian options and a wider variety of soups and breads.
Overall, the breakfast at Phuket Graceland Resort and Spa is highly regarded for its variety, quality and ability to cater to a broad range of tastes and dietary requirements, making it a standout feature of the resort.
Dining at Phuket Graceland Resort and Spa presents a mixed experience for guests with notable highs and lows. The buffet restaurant receives high praise for its excellent selection, varied and delicious dishes and satisfying quality with a fantastic breakfast being a particular highlight. Additionally, the Grace Bar and Grill is celebrated for its wonderful food and attentive staff. Room service is another strong point, offering delicious and reasonably priced meals.
Guests appreciate the fantastic menus and the option to dine at two different restaurants, including the Sunset Beer Cafe, which is an ideal spot to enjoy the sunset. Evening dining is enhanced by good live music, creating a pleasant atmosphere. Some find the pool bar convenient for snacking and casual dining.
However, criticisms surface regarding the buffet dinner, particularly the limited variety of Western food options and poor overall quality. The dining areas often feel crowded and noisy and issues such as old utensils, lack of air conditioning and occasional unpleasant odors detract from the experience. Late-night dining can be challenging with restaurants sometimes closing early or not serving dinner at all.
Guests often venture outside the resort to explore nearby restaurants and enjoy Thai street food, which many find preferable. The local dining scene offers a wider range of options and better quality in some cases. The suggestion to enjoy seafood on Bangla Road underscores the allure of external dining options.
Overall, while Phuket Graceland Resort and Spa offers some delightful dining options, there is room for improvement in variety, quality and dining ambiance.
Phuket Graceland Resort and Spa consistently impresses with its room offerings, providing a variety of spacious, comfortable and well-maintained accommodations. Many guests highlight the sheer size of the rooms, often described as huge, large and spacious, making them ideal for families and those looking for ample space to relax.
The cleanliness of the rooms receives frequent praise with several mentions of them being very clean and well-maintained. Housekeeping is noted for its quality, ensuring that rooms are cleaned daily and to a high standard, contributing to an overall sense of comfort and luxury.
Modern amenities and renovations in some rooms have been positively received, adding a fresh feel to the facilities. Guests appreciate the comfortable beds, crisp white linens and useful room features such as balconies often overlooking the pool or garden, which add to the inviting atmosphere.
Several reviews highlight the rooms with direct pool access as particularly delightful, offering extra convenience and a touch of luxury. Families find the spacious room layouts, including family suites, especially accommodating, often equipped with large double beds and additional amenities for children.
However, not all feedback is entirely positive. Some rooms are described as outdated and in need of renovation with occasional issues such as musty smells, dampness and noise. Despite these occasional shortcomings, most guests seem satisfied with the overall room experience, appreciating the combination of space, cleanliness and comfort.
In summary, the rooms at Phuket Graceland Resort and Spa are generally spacious, clean and comfortable with modernized options available. While some areas could benefit from updates and better maintenance, the overall room experience is widely regarded as positive, especially for those seeking large, family-friendly accommodations.
The beds at Phuket Graceland Resort and Spa receive a mix of opinions, but overall, many guests find them comfortable and spacious. The resort offers a variety of bed sizes, including large double beds, queen size beds and king size beds. Guests often remark on the comfort and roominess of these beds, which are accompanied by high-quality, crisp white linens. There are numerous mentions of the beds being very comfortable with some guests stating they are the most comfortable they have experienced in Thailand. The pillows often receive positive feedback as well.
However, opinions on the firmness of the mattresses vary. While some guests find the beds too hard or even liken them to sleeping on the floor, others describe them as too soft or lumpy. Despite this, many reviews highlight that the beds are extremely comfortable and contribute to a good night's sleep.
There are occasional reports of bedbugs, which is a significant concern for some guests. Complaints about the cleanliness of the bedding, such as remnants of past guests, dampness or inadequately cleaned quilts, suggest that the housekeeping standards may need attention.
In summary, the beds at Phuket Graceland Resort and Spa are generally praised for their comfort and size, though there are some issues with mattress firmness and occasional cleanliness that the management may need to address to ensure a more consistent guest experience.
Phuket Graceland Resort and Spa generally receives positive remarks regarding cleanliness with numerous guests stating that the hotel is very clean and well-maintained. Clean rooms and well-kept facilities are frequently highlighted. Many guests appreciate the daily room cleaning service, which includes replenishing complimentary water, toiletries and clean towels. The pool area is described as clean and well-maintained, making it perfect for a relaxing swim.
However, there are areas that need attention. Some reviews mention that the hotel's public areas and certain rooms fall below expected cleanliness standards with issues like musty smells and occasional encounters with pests. The breakfast and lift areas are also noted for needing a deeper clean. A few guests feel the overall cleanliness is average and point out that some parts of the property look tired and could benefit from updates and renovations.
Despite these drawbacks, the positive comments about clean, comfortable and spacious rooms, as well as the polite staff and excellent housekeeping, suggest that most guests have a pleasant stay at the resort. The grounds are described as immaculate and despite some identified shortcomings, the hotel's high standard of cleanliness in many areas leaves a good impression on many visitors.
The staff at Phuket Graceland Resort and Spa receive largely positive remarks from guests with frequent mentions of their friendliness, helpfulness and attentiveness. Numerous reviews highlight the management team's effectiveness and the positive demeanor of the maintenance and housekeeping staff. Guests appreciate the courteous and polite service, often describing the staff as amazing, always smiling and going the extra mile to make their stay enjoyable.
However, there are some critical notes regarding the reception staff with several guests finding them unaccommodating and not particularly welcoming. Some comments also mention the slow service and poor English communication skills among certain staff members. Despite these few downsides, the overall impression is that the resort's team contributes significantly to a pleasant and comfortable stay with many guests returning thanks to the warm and helpful service they receive.
Phuket Graceland Resort and Spa offers free WiFi throughout the property, which is a definite plus for guests. However, the quality of the internet connection varies significantly depending on your location within the resort. Guests have noted that while WiFi works well in some areas, it is often slow, weak and prone to frequent disconnections in others. Especially in the rooms of the new building and around the pool bar, the connectivity appears to be particularly unstable. Some guests also mentioned that they had to re-login frequently, which added to the inconvenience.
Despite these issues, there are reviews highlighting that the WiFi was excellent in certain parts of the resort, providing a functional and reliable connection. This suggests that improvements and consistencies might depend on specific areas within the property. Given these mixed reviews, it's clear that while free internet access is available, guests seeking a dependable and robust WiFi experience may encounter some challenges during their stay at the resort.
The spa facilities at Phuket Graceland Resort and Spa offer diverse treatments within a large, clean and comforting environment. While guests commend the spa services, describing them as professional, top-notch and providing great experiences, there are several issues that could be improved. Some have mentioned that the spa is too crowded and overpriced with some spa appliances and facilities occasionally out of order, including tubs, jets and the whirlpool. Others feel the spa is overrated and in need of renovation. Despite these drawbacks, the overall service from the spa staff is highlighted as excellent and the wellness spa is considered wonderful by many visitors.
Phuket Graceland Resort and Spa offers gym facilities that cover the needs of fitness enthusiasts. Many guests praise the gym, labeling it as excellent and very good with some highlighting its cleanliness and functional aspects. The gym is large and adequately accommodates multiple users, providing fresh towels and even a sauna for a complete fitness experience.
While the gym's equipment itself has garnered positive comments for its variety, there are mentions of it being outdated and, at times, not maintained to the best standards. Some guests noted the lack of hot water in the gym shower and observed that the facility could benefit from modernization. Despite these points, the gym remains a convenient and appreciated feature of the resort.
Overall, Phuket Graceland Resort and Spa's gym is a reliable and well-equipped fitness area, though certain aspects could use refreshing to enhance the experience further.
Phuket Graceland Resort and Spa impresses guests with its splendid array of swimming pools. The resort boasts several large, luxurious pools, providing guests with plenty of options to cool off and relax. Many reviews highlight the multiple pool access, ensuring that no matter where a guest's room is located, a refreshing dip is never far away. The pools are described as clean, well-maintained and beautifully designed, adding significant value to the overall guest experience. Some rooms offer direct access to the pools, an amenity appreciated by many guests.
Several reviews remark on the size and variety of the pools with some noting that the main pool is particularly expansive, providing ample space even during peak times. The landscape design around the pools receives praise for enhancing their appeal and offering a serene environment surrounded by tropical trees. Pool bar services, which provide a wide variety of drinks and snacks, add an extra layer of convenience and enjoyment for those lounging by the water.
A few reviews mentioned minor issues such as the pool being too hot, slightly crowded or needing more frequent maintenance. However, these points were outweighed by the positive remarks about the beautiful, inviting and spacious pools, contributing significantly to the enjoyment of their stay at the resort. Overall, the swimming pools at Phuket Graceland Resort and Spa are a standout feature, making it an attractive destination for those who love to swim and relax by the water.
Phuket Graceland Resort and Spa boasts an enviable location, directly opposite the renowned Patong Beach. Guests appreciate the convenience of having the beach just a short walk away with many reviews emphasizing the ease of access. The beach can be reached effortlessly by crossing a narrow street, making it perfect for quick visits throughout the day.
This beachfront property is situated in a quieter part of Patong, offering a serene setting while still being within walking distance to bustling markets, shops and the vibrant nightlife of Bangla Road. Many describe the beach as clean with soft sand and gentle waves, providing a pleasant environment for both relaxation and swimming.
The beautiful beach views are a highlight, often visible from the hotel's spacious rooms and the deck, allowing guests to enjoy the sea breeze at any time. Patong Beach itself is praised for its well-maintained conditions and stunning sunsets, making it an ideal spot for evening strolls along the shore.
Proximity to the sea enhances the appeal of this resort with guests enjoying direct access to various beach activities and a noteworthy beachfront experience. This close connection to the beach, combined with the peaceful atmosphere, makes Phuket Graceland Resort and Spa a favored destination for those looking to relax and immerse themselves in the natural beauty of Patong Beach.
Phuket Graceland Resort and Spa offers ample parking facilities for guests with many reviews highlighting the abundance of parking space available. Guests have noted that there is generally sufficient parking with lots of parking spots to choose from. However, some reviewers mentioned that certain parking areas lack proper organization and a few spots within the building can be hard to reach. Despite this, parking is described as great overall with no significant issues reported.
The resort provides free parking options and self-parking is available. For those looking for convenience, car and scooter rentals are also offered onsite. The availability of nearby car parking adds to the ease of access. This makes it an excellent choice for those looking to stay in a prime location within Patong, close to local attractions like Chabad House, ensuring that guests can enjoy their stay with minimal concerns about vehicle accommodation.
Phuket Graceland Resort and Spa is a premier destination for families, offering a wealth of activities catered specifically to children and teenagers. The resort exudes a family-friendly atmosphere with various amenities designed to ensure families have an enjoyable stay. Among the highlights are multiple swimming pools suitable for children, including a children's pool and a fenced area to keep kids safe. Families traveling with kids will find the resort particularly accommodating with features like swim-up rooms next to the kids club and well-maintained family areas.
The kids club is a standout feature for many guests, offering entertainment and activities to keep younger visitors engaged, even on rainy days. The club area comes highly recommended for its fantastic facilities, although staffing can sometimes be an issue. Alongside the kids club, there are a variety of indoor activities and a large area for kids to play, swim and enjoy toys provided by the hotel.
Families also appreciate the spacious family rooms and suites, some featuring pool access and interconnecting balconies, which are ideal for larger groups. The resort ensures that family accommodations are not only spacious but also well-maintained and clean. Additionally, the friendly staff and housekeeping services contribute to a comfortable and pleasant stay for families.
For family meals, the resort offers two breakfast restaurants, avoiding the morning rush and providing a good start to the day. The overall ambiance of the resort, combined with its extensive family-oriented facilities and activities, makes Phuket Graceland Resort and Spa a highly recommended choice for family vacations. The resort’s proximity to other local family attractions further enhances its appeal as an excellent base for exploring Phuket with kids.
Phuket Graceland Resort and Spa has garnered mixed reviews regarding its five-star rating and facilities. While some guests praise it as the best hotel in Patong and refer to the resort as a luxurious experience with clean rooms, overall design and diverse breakfast options, others feel it falls short of true five-star standards. There are commendations for five-star amenities and services at times and some even describe it as having a five-star worthy stay. However, many reviews indicate that the hotel does not meet the standard expectations of a five-star hotel, suggesting it could benefit from refurbishment and better management to truly qualify as a first-class property.
Some guests specify that it's more aligned with Asian 5-star ratings rather than European standards, while others point out that despite its classification and marketing, their experience did not match up to a five-star level. Criticisms focus on the tired facilities and rooms and some argue that it shouldn't be advertised as a five-star hotel. There are calls for better performance and management to elevate the hotel's status genuinely. Nonetheless, attributes such as the hotel's location, value for money and overall luxury do receive appreciation, indicating its potential with a few enhancements.
Phuket Graceland Resort and Spa proves to be a commendable choice for business travelers. The resort boasts reliable business centers and meeting rooms that are fully equipped to facilitate a variety of corporate needs. Business travelers benefit from the availability of functional conference rooms and excellent business arrangements, which make conducting meetings and seminars efficient and productive. The hotel ensures professional communication and offers substantial support for business services, enhancing the overall experience for business guests.
In addition to the diverse range of office facilities, including a dependable business center and multiple conference facilities, the resort provides complimentary high-speed wifi and large TVs in the rooms to support seamless working conditions. The business-friendly environment is emphasized by the courteous and helpful staff, who assist in various capacities, such as managing lost items and offering professional support.
The resort's location is particularly advantageous, as it eliminates potential disruptions while maintaining proximity to the beach, allowing guests to unwind after a day of business activities. The overall design of the resort, combined with luxurious accommodations such as rooms with bathtubs, adds a touch of elegance to the stay. Additionally, business travelers appreciate the convenience of on-site car rental services.
In summary, Phuket Graceland Resort and Spa provides a well-rounded and conducive environment for business travelers with its excellent business facilities, professional staff and strategic location.
Phuket Graceland Resort and Spa offers a range of accessibility features that make it a strong choice for guests with disabilities. The hotel is reported as being wheelchair-friendly with wheelchair-accessible rooms, elevators, ramps and accessible facilities throughout the premises. Guests praised the easy street access and the hotel's convenient location, which provides direct access to the beach and a ground-floor pool.
The resort has gone the extra mile to accommodate those with specific mobility and accessibility needs. Features such as accessible rooms with pool access and sufficient accessibility options were frequently mentioned. For families, the availability of baby stroller access added to the convenience.
While some guests did point out challenges with room layouts and the distance to certain areas being far for those with mobility issues, these were generally manageable with the available accessibility features. The staff were noted for their helpfulness, even providing wheelchairs when required.
In summary, Phuket Graceland Resort and Spa is largely accessible, offering a variety of features that cater to guests with disabilities, ensuring a comfortable and convenient stay.
Phuket Graceland Resort and Spa boasts an impressive array of outdoor pool facilities that consistently wow visitors. The hotel features numerous large pools spread across its expansive grounds, offering plenty of space for relaxation and activities. The outdoor pools, often described as beautiful, clean and well-maintained, are surrounded by lush tropical trees, creating a serene and picturesque environment.
Guests particularly appreciate the spaciousness of these pools, which never feel overcrowded despite the resort’s size. Access to the pools is convenient with some rooms providing direct pool access or pool views. The resort also offers special amenities such as pool bars and a heated pool, adding to the overall enjoyment.
Families find the pools perfect for both relaxation and fun with activities available to keep everyone entertained. The main pool is noted as a significant attraction, although there were occasional comments about the water cleanliness. Nevertheless, the vast majority of visitors highlight their positive experiences, praising the pools as a major highlight of their stay.
Overall, the outdoor pool areas at Phuket Graceland Resort and Spa are a standout feature, perfectly complementing the hotel's tropical ambiance and providing a luxurious escape for guests.
Phuket Graceland Resort and Spa has become a popular choice for couples seeking a memorable honeymoon experience. The resort offers a variety of honeymoon packages, which include romantic surprises, floral arrangements and welcome gifts to ensure an unforgettable stay. Many reviews highlight the availability of special honeymoon suites and rooms designed especially for newlyweds, providing a perfect and romantic setting for honeymooners.
Guests appreciate the romantic atmosphere and the excellent room service with many noting the spacious and spotless accommodations. The resort's quiet location and large, green garden area offer a serene environment for couples to enjoy their time together. Additionally, the proximity to Patong Beach adds an extra touch of romance to the overall experience.
The resort's commitment to treating honeymooning couples with special care and attention has left many guests with positive impressions, making it a highly recommended destination for those planning their honeymoon. Even though there were a few reviews suggesting that some honeymoon suites did not meet expectations, the majority of feedback indicates a high level of satisfaction among honeymooners, marking the resort as an ideal place for a romantic and memorable journey.
Phuket Graceland Resort and Spa offers an undeniably luxurious experience, marked by an elegant layout, beautiful property and a variety of high-end amenities. Reviews consistently highlight the resort's luxury pools, excellent quality and upscale furnishings, contributing to a sense of splendor and comfort throughout the stay. Guests mention luxurious bed linens, premium services and outstanding staff, which enhance the luxury dining and accommodation experiences. The resort's structure and facilities, including the luxurious suites and rooms, have left many delighted with their stay, often describing it as five-star and very luxurious.
While it's noted that some aspects show signs of aging, the overall impression remains one of grandeur with modern and clean facilities that cater to a high-end clientele. The stunning hotel resort is often regarded as providing a prime location with great facilities and a large green area, ensuring both comfort and luxury. Despite some critiques about the value relative to the price, the general consensus points toward a delightful stay, offering a blend of luxury and excellent value.
Phuket Graceland Resort and Spa is an excellent haven for romance, making it an ideal choice for honeymooners and couples seeking a picturesque and serene getaway. The resort offers a variety of romantic touches, such as candlelight dinners, beachfront areas and romantic views from the rooms, ensuring an overall romantic vibe throughout the stay.
Guests can choose from several romantic suites, including romantic pool suites and specially designed honeymoon rooms that feature unique decor and intimate setups. The surroundings of the resort add to its charm with romantic dinner arrangements available and great settings amidst nature offering the perfect romantic escape.
The ambiance is quiet and intimate, providing a perfect spot for couples looking for a pleasant and private retreat. The combination of ultimate romantic arrangements, honeymoon packages and a beautiful location makes it a suitable choice for romantic vacations and an ideal venue for newlyweds. With direct flights available and stunning views right in front of the hotel, Phuket Graceland Resort and Spa is undoubtedly great for honeymooners and couples looking to create cherished memories in a romantic setting.
Phuket Graceland Resort and Spa boasts an enviable location directly opposite Patong Beach, offering guests the perfect blend of convenience and tranquility. Many reviews highlight that the hotel is positioned just across the street from the beach, making it extremely accessible with some mentioning that it only takes a minute to walk there. The resort is situated on the quieter side of Patong Beach, providing a peaceful retreat while still being close to the lively waterfront.
Guests are particularly appreciative of the beautiful beachfront views available from the resort, noting that it is right on the beach and some rooms offer scenic vistas of the sea. The prime location allows visitors to enjoy the beachfront experience without the noise usually associated with such popular destinations. The resort's proximity to the beach is repeatedly praised, emphasizing that it is perfect for those looking to stay near the water.
While most reviews focus on the positive aspects of being on or near the beachfront, a few mention a slight separation due to a road in front, yet this does not detract from the overall beachfront allure of the location. The resort's setting is consistently described as ideal for beach lovers, making the Phuket Graceland Resort and Spa a notable choice for those seeking to immerse themselves in the serene beauty of Patong Beach.
Location Show Map
Location
Guests appreciate the tranquility of the location, which is close enough to the action yet far enough to offer a peaceful retreat. This balance is especially attractive for families, as the resort provides a quiet respite with the bustling city just a short walk away. The nearby convenience stores and markets add to the overall convenience, making daily needs easily accessible.
The resort itself is noted for its well-maintained facilities, including multiple swimming pools and spacious rooms. The beachfront setting not only provides easy beach access but also spectacular sunset views, adding a scenic charm to the stay. Guests commend the helpful and friendly staff, which enhances their overall experience.
In summary, the location of Phuket Graceland Resort and Spa stands out as a prime feature, blending beachside beauty with the convenience of urban attractions, making it a desirable destination for a variety of travelers.
Breakfast
The breakfast spread is often described as amazing, superb and excellent with quality ingredients and well-prepared dishes. Many guests particularly enjoyed the freshly made omelets and found the coffee to be of high quality. The buffet is generally well-stocked and offers a range of items to suit all tastes, from cereals and different types of bread to a variety of juices and hot dishes.
Despite the praise for the variety and quality of the food, some guests did point out that the breakfast experience can be hectic during peak times with occasional difficulties in finding a seat. The main breakfast dining area can become noisy and crowded, which some felt detracted from the overall experience. A preference was expressed for quieter areas or additional dining rooms to better accommodate the volume of guests.
While the majority of reviews speak highly of the breakfast offerings, a few guests found the selections to be repetitive or lacking diversity on certain days. Suggestions for improvement included adding more vegetarian options and a wider variety of soups and breads.
Overall, the breakfast at Phuket Graceland Resort and Spa is highly regarded for its variety, quality and ability to cater to a broad range of tastes and dietary requirements, making it a standout feature of the resort.
Dinner
Guests appreciate the fantastic menus and the option to dine at two different restaurants, including the Sunset Beer Cafe, which is an ideal spot to enjoy the sunset. Evening dining is enhanced by good live music, creating a pleasant atmosphere. Some find the pool bar convenient for snacking and casual dining.
However, criticisms surface regarding the buffet dinner, particularly the limited variety of Western food options and poor overall quality. The dining areas often feel crowded and noisy and issues such as old utensils, lack of air conditioning and occasional unpleasant odors detract from the experience. Late-night dining can be challenging with restaurants sometimes closing early or not serving dinner at all.
Guests often venture outside the resort to explore nearby restaurants and enjoy Thai street food, which many find preferable. The local dining scene offers a wider range of options and better quality in some cases. The suggestion to enjoy seafood on Bangla Road underscores the allure of external dining options.
Overall, while Phuket Graceland Resort and Spa offers some delightful dining options, there is room for improvement in variety, quality and dining ambiance.
Rooms
The cleanliness of the rooms receives frequent praise with several mentions of them being very clean and well-maintained. Housekeeping is noted for its quality, ensuring that rooms are cleaned daily and to a high standard, contributing to an overall sense of comfort and luxury.
Modern amenities and renovations in some rooms have been positively received, adding a fresh feel to the facilities. Guests appreciate the comfortable beds, crisp white linens and useful room features such as balconies often overlooking the pool or garden, which add to the inviting atmosphere.
Several reviews highlight the rooms with direct pool access as particularly delightful, offering extra convenience and a touch of luxury. Families find the spacious room layouts, including family suites, especially accommodating, often equipped with large double beds and additional amenities for children.
However, not all feedback is entirely positive. Some rooms are described as outdated and in need of renovation with occasional issues such as musty smells, dampness and noise. Despite these occasional shortcomings, most guests seem satisfied with the overall room experience, appreciating the combination of space, cleanliness and comfort.
In summary, the rooms at Phuket Graceland Resort and Spa are generally spacious, clean and comfortable with modernized options available. While some areas could benefit from updates and better maintenance, the overall room experience is widely regarded as positive, especially for those seeking large, family-friendly accommodations.
Beds
However, opinions on the firmness of the mattresses vary. While some guests find the beds too hard or even liken them to sleeping on the floor, others describe them as too soft or lumpy. Despite this, many reviews highlight that the beds are extremely comfortable and contribute to a good night's sleep.
There are occasional reports of bedbugs, which is a significant concern for some guests. Complaints about the cleanliness of the bedding, such as remnants of past guests, dampness or inadequately cleaned quilts, suggest that the housekeeping standards may need attention.
In summary, the beds at Phuket Graceland Resort and Spa are generally praised for their comfort and size, though there are some issues with mattress firmness and occasional cleanliness that the management may need to address to ensure a more consistent guest experience.
Cleanliness
However, there are areas that need attention. Some reviews mention that the hotel's public areas and certain rooms fall below expected cleanliness standards with issues like musty smells and occasional encounters with pests. The breakfast and lift areas are also noted for needing a deeper clean. A few guests feel the overall cleanliness is average and point out that some parts of the property look tired and could benefit from updates and renovations.
Despite these drawbacks, the positive comments about clean, comfortable and spacious rooms, as well as the polite staff and excellent housekeeping, suggest that most guests have a pleasant stay at the resort. The grounds are described as immaculate and despite some identified shortcomings, the hotel's high standard of cleanliness in many areas leaves a good impression on many visitors.
Staff
However, there are some critical notes regarding the reception staff with several guests finding them unaccommodating and not particularly welcoming. Some comments also mention the slow service and poor English communication skills among certain staff members. Despite these few downsides, the overall impression is that the resort's team contributes significantly to a pleasant and comfortable stay with many guests returning thanks to the warm and helpful service they receive.
Wi-Fi
Despite these issues, there are reviews highlighting that the WiFi was excellent in certain parts of the resort, providing a functional and reliable connection. This suggests that improvements and consistencies might depend on specific areas within the property. Given these mixed reviews, it's clear that while free internet access is available, guests seeking a dependable and robust WiFi experience may encounter some challenges during their stay at the resort.
Spa
Gym
While the gym's equipment itself has garnered positive comments for its variety, there are mentions of it being outdated and, at times, not maintained to the best standards. Some guests noted the lack of hot water in the gym shower and observed that the facility could benefit from modernization. Despite these points, the gym remains a convenient and appreciated feature of the resort.
Overall, Phuket Graceland Resort and Spa's gym is a reliable and well-equipped fitness area, though certain aspects could use refreshing to enhance the experience further.
Pool
Several reviews remark on the size and variety of the pools with some noting that the main pool is particularly expansive, providing ample space even during peak times. The landscape design around the pools receives praise for enhancing their appeal and offering a serene environment surrounded by tropical trees. Pool bar services, which provide a wide variety of drinks and snacks, add an extra layer of convenience and enjoyment for those lounging by the water.
A few reviews mentioned minor issues such as the pool being too hot, slightly crowded or needing more frequent maintenance. However, these points were outweighed by the positive remarks about the beautiful, inviting and spacious pools, contributing significantly to the enjoyment of their stay at the resort. Overall, the swimming pools at Phuket Graceland Resort and Spa are a standout feature, making it an attractive destination for those who love to swim and relax by the water.
Beach
This beachfront property is situated in a quieter part of Patong, offering a serene setting while still being within walking distance to bustling markets, shops and the vibrant nightlife of Bangla Road. Many describe the beach as clean with soft sand and gentle waves, providing a pleasant environment for both relaxation and swimming.
The beautiful beach views are a highlight, often visible from the hotel's spacious rooms and the deck, allowing guests to enjoy the sea breeze at any time. Patong Beach itself is praised for its well-maintained conditions and stunning sunsets, making it an ideal spot for evening strolls along the shore.
Proximity to the sea enhances the appeal of this resort with guests enjoying direct access to various beach activities and a noteworthy beachfront experience. This close connection to the beach, combined with the peaceful atmosphere, makes Phuket Graceland Resort and Spa a favored destination for those looking to relax and immerse themselves in the natural beauty of Patong Beach.
Parking
The resort provides free parking options and self-parking is available. For those looking for convenience, car and scooter rentals are also offered onsite. The availability of nearby car parking adds to the ease of access. This makes it an excellent choice for those looking to stay in a prime location within Patong, close to local attractions like Chabad House, ensuring that guests can enjoy their stay with minimal concerns about vehicle accommodation.
Family
The kids club is a standout feature for many guests, offering entertainment and activities to keep younger visitors engaged, even on rainy days. The club area comes highly recommended for its fantastic facilities, although staffing can sometimes be an issue. Alongside the kids club, there are a variety of indoor activities and a large area for kids to play, swim and enjoy toys provided by the hotel.
Families also appreciate the spacious family rooms and suites, some featuring pool access and interconnecting balconies, which are ideal for larger groups. The resort ensures that family accommodations are not only spacious but also well-maintained and clean. Additionally, the friendly staff and housekeeping services contribute to a comfortable and pleasant stay for families.
For family meals, the resort offers two breakfast restaurants, avoiding the morning rush and providing a good start to the day. The overall ambiance of the resort, combined with its extensive family-oriented facilities and activities, makes Phuket Graceland Resort and Spa a highly recommended choice for family vacations. The resort’s proximity to other local family attractions further enhances its appeal as an excellent base for exploring Phuket with kids.
5 Star
Some guests specify that it's more aligned with Asian 5-star ratings rather than European standards, while others point out that despite its classification and marketing, their experience did not match up to a five-star level. Criticisms focus on the tired facilities and rooms and some argue that it shouldn't be advertised as a five-star hotel. There are calls for better performance and management to elevate the hotel's status genuinely. Nonetheless, attributes such as the hotel's location, value for money and overall luxury do receive appreciation, indicating its potential with a few enhancements.
Business
In addition to the diverse range of office facilities, including a dependable business center and multiple conference facilities, the resort provides complimentary high-speed wifi and large TVs in the rooms to support seamless working conditions. The business-friendly environment is emphasized by the courteous and helpful staff, who assist in various capacities, such as managing lost items and offering professional support.
The resort's location is particularly advantageous, as it eliminates potential disruptions while maintaining proximity to the beach, allowing guests to unwind after a day of business activities. The overall design of the resort, combined with luxurious accommodations such as rooms with bathtubs, adds a touch of elegance to the stay. Additionally, business travelers appreciate the convenience of on-site car rental services.
In summary, Phuket Graceland Resort and Spa provides a well-rounded and conducive environment for business travelers with its excellent business facilities, professional staff and strategic location.
Accessible
The resort has gone the extra mile to accommodate those with specific mobility and accessibility needs. Features such as accessible rooms with pool access and sufficient accessibility options were frequently mentioned. For families, the availability of baby stroller access added to the convenience.
While some guests did point out challenges with room layouts and the distance to certain areas being far for those with mobility issues, these were generally manageable with the available accessibility features. The staff were noted for their helpfulness, even providing wheelchairs when required.
In summary, Phuket Graceland Resort and Spa is largely accessible, offering a variety of features that cater to guests with disabilities, ensuring a comfortable and convenient stay.
Outdoor Pool
Guests particularly appreciate the spaciousness of these pools, which never feel overcrowded despite the resort’s size. Access to the pools is convenient with some rooms providing direct pool access or pool views. The resort also offers special amenities such as pool bars and a heated pool, adding to the overall enjoyment.
Families find the pools perfect for both relaxation and fun with activities available to keep everyone entertained. The main pool is noted as a significant attraction, although there were occasional comments about the water cleanliness. Nevertheless, the vast majority of visitors highlight their positive experiences, praising the pools as a major highlight of their stay.
Overall, the outdoor pool areas at Phuket Graceland Resort and Spa are a standout feature, perfectly complementing the hotel's tropical ambiance and providing a luxurious escape for guests.
Honeymoon
Guests appreciate the romantic atmosphere and the excellent room service with many noting the spacious and spotless accommodations. The resort's quiet location and large, green garden area offer a serene environment for couples to enjoy their time together. Additionally, the proximity to Patong Beach adds an extra touch of romance to the overall experience.
The resort's commitment to treating honeymooning couples with special care and attention has left many guests with positive impressions, making it a highly recommended destination for those planning their honeymoon. Even though there were a few reviews suggesting that some honeymoon suites did not meet expectations, the majority of feedback indicates a high level of satisfaction among honeymooners, marking the resort as an ideal place for a romantic and memorable journey.
Luxury
While it's noted that some aspects show signs of aging, the overall impression remains one of grandeur with modern and clean facilities that cater to a high-end clientele. The stunning hotel resort is often regarded as providing a prime location with great facilities and a large green area, ensuring both comfort and luxury. Despite some critiques about the value relative to the price, the general consensus points toward a delightful stay, offering a blend of luxury and excellent value.
Romantic
Guests can choose from several romantic suites, including romantic pool suites and specially designed honeymoon rooms that feature unique decor and intimate setups. The surroundings of the resort add to its charm with romantic dinner arrangements available and great settings amidst nature offering the perfect romantic escape.
The ambiance is quiet and intimate, providing a perfect spot for couples looking for a pleasant and private retreat. The combination of ultimate romantic arrangements, honeymoon packages and a beautiful location makes it a suitable choice for romantic vacations and an ideal venue for newlyweds. With direct flights available and stunning views right in front of the hotel, Phuket Graceland Resort and Spa is undoubtedly great for honeymooners and couples looking to create cherished memories in a romantic setting.
Beachfront
Guests are particularly appreciative of the beautiful beachfront views available from the resort, noting that it is right on the beach and some rooms offer scenic vistas of the sea. The prime location allows visitors to enjoy the beachfront experience without the noise usually associated with such popular destinations. The resort's proximity to the beach is repeatedly praised, emphasizing that it is perfect for those looking to stay near the water.
While most reviews focus on the positive aspects of being on or near the beachfront, a few mention a slight separation due to a road in front, yet this does not detract from the overall beachfront allure of the location. The resort's setting is consistently described as ideal for beach lovers, making the Phuket Graceland Resort and Spa a notable choice for those seeking to immerse themselves in the serene beauty of Patong Beach.
Yes, Phuket Graceland Resort and Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Phuket Graceland Resort and Spa.
No, Phuket Graceland Resort and Spa doesn't allow dogs.
Yes, parking facilities are available at Phuket Graceland Resort and Spa.
Yes, Phuket Graceland Resort and Spa has a gym.
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