New National Hotel and Conference

Parow -33.90316700, 18.60293000 , 352 Voortrekker Road (Show on Map)
7.5
Good


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Summary of reviewsNew National Hotel and Conference enjoys a prime location near the airport, making it especially convenient for travelers with early flights or late arrivals. The ease of access to shopping centers, restaurants and major roads is highly appreciated by guests, particularly for specific needs like visiting local hospitals or business schools. The hotel also offers secure and ample parking, which is a notable advantage. However, the neighborhood's safety, particularly after dark and noise from the main road are concerns. Despite these, the friendly and helpful staff significantly enhance the overall experience.

The breakfast at the hotel is generally well-regarded with guests frequently praising it as delicious and appetizing and offering a good price-quality ratio. The variety of food choices, especially the popular omelette and excellent restaurant food, is well received. While some guests have noted slow service, limited English-oriented options and occasional equipment issues like a non-functional coffee machine, the positive aspects of the breakfast experience dominate.

Guest reviews highlight the cleanliness and modern design of the rooms, which are often described as very clean, neat and spacious with comfortable beds. The modern design and beauty of the rooms further add to their appeal. The staff's friendliness and the match between advertised facilities and reality are also appreciated. However, some guests have noted areas for improvement, such as the lack of air-conditioning or heaters and occasional cleanliness issues. Noise from the street can be disruptive for those needing a quiet environment for work.

The staff at New National Hotel and Conference receive consistent praise for their exceptional friendliness and attentiveness. The reception team, in particular, stands out for their welcoming and professional demeanor, adding to the hospitable environment of the hotel. Their willingness to go out of their way to ensure guests' comfort is frequently highlighted, making the hotel's proximity to key locations even more appealing.

Overall, New National Hotel and Conference sets a high bar for cleanliness and comfort, making it a commendable choice for travelers. The friendly, eager-to-help staff, coupled with comfortable beds, contribute to a pleasant and satisfactory stay. While the Wi-Fi service has room for improvement with some guests experiencing connectivity issues and a lack of information at check-in, the positive aspects of the hotel, such as the secure parking and overall cleanliness, make it a highly recommendable destination.
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Categories
Business Hotel
This hotel features conference facilities and is suited for business meetings, seminars, corporate functions and events.

3-Star Hotel
Located on Voortrekker Road, this hotel provides conference facilities. It's suitable for business travelers needing meeting spaces and convenient access to local amenities.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Room Types
Executive Double Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as mountain views.

Standard Double Providing free toiletries, this double room includes a private bathroom with a walk-in shower. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views.

Executive Studio Featuring free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a toaster. The air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Guest Reviews
7.5
Good
Location
New National Hotel and Conference boasts a prime location with its close proximity to the airport, making it an ideal choice for travelers with early flights or those arriving in Cape Town at night. Guests appreciated the ease of access to both the airport and nearby shopping centers, as well as the convenience of having a major road nearby for straightforward navigation. The hotel’s location proved beneficial for specific journeys, such as visits to local hospitals or business schools.

However, the neighborhood's safety posed concerns, particularly after dark and its suitability for strolling was questioned. Noise from the main road also affected some guests' comfort. Despite these drawbacks, the hotel staff’s friendliness and helpfulness significantly enhanced the overall experience and the convenient access to restaurants and safe parking options were noted as additional positives.

Breakfast
The 'New National Hotel and Conference' offers a generally well-regarded breakfast experience with guests frequently describing it as delicious, good and appetizing. There is a variety of food choices available, providing a good price-quality ratio. Several reviewers mentioned enjoying items from the menu with particular praise for the mouth-watering omelette and the excellent food from the restaurant.

While many appreciated the nice ambiance of the breakfast cafe, there are mentions of slow service and limited English-oriented options. The breakfast service starts at 7 AM, which some guests found a bit late. The occasional issue, like a non-functional coffee machine, was noted and one guest remarked on a dry breakfast.

Overall, the breakfast tends to leave a positive impression with its variety, taste and affordability, though minor service and availability issues suggest room for improvement.

Rooms
The guest reviews of the New National Hotel and Conference highlight a mixture of positive and negative experiences. Guests often praised the cleanliness of the rooms, describing them as very clean, neat and immaculate. Many guests noted the spaciousness of the rooms and bathrooms, along with the large, comfortable beds. The modern design and overall beauty of the rooms were also appreciated with some describing the rooms as stunning and well-equipped.

Comfort appears to have been a strong point with multiple mentions of comfortable and adequately equipped rooms. The staff received commendations for contributing to the positive experience and the facilities generally matched the advertised descriptions.

However, not all feedback was glowing. Some guests found the rooms to be just average or basic with a few noting a lack of air-conditioning and heaters. There were also isolated incidents of cleanliness issues, such as a noticeable red stain on the carpet and some rooms not being thoroughly cleaned or properly equipped. Noise from the street was a problem for those who needed a quiet environment to work. Some guests were disappointed with the size of the rooms, feeling they were smaller than expected.

In summary, while the New National Hotel and Conference delivers on cleanliness, comfort and modern design, there are areas for improvement in room amenities and consistency in room maintenance.

Beds
Guests at the New National Hotel and Conference consistently praise the comfort of the beds with many describing them as comfortable, very comfortable or even exceptionally comfortable. The beds are often noted for being spacious and well-equipped, adding to the overall positive experience. However, there are a few mentions of less comfortable beds and issues with mattresses moving, but these seem to be exceptions rather than the norm. On the whole, the beds at this hotel receive high marks for providing a restful night's sleep.

Cleanliness
New National Hotel and Conference consistently impresses with its high standards of cleanliness. Many guests have highlighted the very clean rooms and public spaces, often noting the beautiful design and well-kept appearance. The cleanliness extends to the bathrooms with several reviews pointing out their spotless condition. Guests have remarked that the rooms are not only clean but also tidy and functional, enhancing their stay's overall comfort and pleasantness.

The bedding is frequently mentioned as very comfortable, contributing to a restful experience. Staff receive praise for their friendliness and helpfulness, which complements the hotel's cleanliness. The property looks exactly as advertised, leaving guests' expectations met or exceeded in terms of hygiene and appearance. Daily cleaning routines are described as impeccable, ensuring that rooms remain immaculate throughout the stay.

However, there are minor issues occasionally noted, such as a lack of a fridge in some rooms and isolated concerns about a musty smell and mold in the shower. Despite these, the hotel's cleanliness and attentive service make it a commendable choice for travelers, further underscored by fast internet and a convenient location within walking distance of the mall.

Overall, New National Hotel and Conference sets a high bar for cleanliness and comfort, paired with a friendly and eager-to-help staff, ensuring a pleasant and satisfactory stay.

Staff
The New National Hotel and Conference boasts an exceptional team of staff, garnering consistent praise from guests for their friendliness and helpfulness. The reception team, in particular, has been labeled as outstanding, displaying a welcoming and professional demeanor that impresses many. Guests frequently highlight the excellent customer service provided throughout their stays, noting the staff's attentiveness and willingness to go out of their way to ensure a pleasant experience.

The staff's ability to offer assistance, even during late hours, has also been commended. Beyond their professionalism, the warmth and courtesy of the staff contribute to a highly hospitable environment. Visitors appreciate the genuine efforts taken by staff members to enhance their comfort, ranging from little touches like providing minute solar lights to being readily available for any assistance needed.

Overall, the hotel's proximity to key locations, like the airport and a nearby hospital, is complemented by the stellar service of its friendly and accommodating staff, making it a recommendable choice for travelers seeking a welcoming stay.

Wi-Fi
The Wi-Fi situation at the New National Hotel and Conference is a mixed bag based on guest reviews. On the positive side, some guests mentioned good Wi-Fi, indicating that the internet can be reliable. However, several reviews pointed out significant drawbacks. There is often no information provided about Wi-Fi at check-in or in the rooms, leading to difficulties in connecting. Some guests struggled to get a valid password with instances of invalid passwords rendering the service inaccessible on their first day. Additionally, there were complaints of extremely poor Wi-Fi connection in rooms, making it clear that the setup is not ideal for work or consistent use. Overall, while there are aspects of the Wi-Fi service that work well for certain guests, improvements are needed to make it more user-friendly and reliable.

Parking
The 'New National Hotel and Conference' offers a reliable parking experience for its guests. Descriptions frequently highlight the gated and secure nature of the parking facilities, ensuring peace of mind for visitors. Many have praised the availability of parking spaces, which are conveniently located at the back of the hotel. The parking is also described as private, enclosed and fenced, contributing to its overall security. Furthermore, guests appreciate the ample and safe nature of the parking options provided. While the parking itself receives positive reviews, it is noted that the roads outside the hotel can be quite noisy.


No, New National Hotel and Conference doesn't have any pool.

No, a spa isn't available at New National Hotel and Conference.

No, New National Hotel and Conference doesn't allow dogs.

Yes, parking facilities are available at New National Hotel and Conference.

No, New National Hotel and Conference doesn't have a gym.

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