Hedon Spa & Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHedon Spa & Hotel is a highly praised destination in Pärnu, notable for its exceptional beachfront location. Situated directly by the sea, the hotel provides stunning views, ideal for beach lovers and city explorers alike. Guests often commend the tranquil and beautiful surroundings, which contribute to a relaxing atmosphere throughout the year.
The breakfast at Hedon Spa & Hotel is frequently described as excellent, diverse and delicious with a wide range of options including luxurious touches like champagne and prosecco. Despite minor issues with buffet replenishment and specific dietary options, the overall experience remains highly positive.
Dinner at the hotel's various restaurants receives glowing reviews, particularly for the culinary excellence at Raimond Restaurant. Dishes are often highlighted for their quality and flavorful preparation. While some guests note occasional service lapses, the general consensus points to an enjoyable and gourmet dining experience.
Rooms at the hotel are spacious, clean and modern, providing comfort with private balconies and stunning sea views. Guests appreciate the attention to detail, from the quality toiletries to cozy interiors, though some suggest minor renovations and improved storage space. Overall, the room experience is significantly positive, enhancing the peaceful and enjoyable stay.
Cleanliness stands out as a key strength with most guests impressed by the spotless and well-organized rooms. Despite some minor cleaning service issues, the hotel maintains high standards of cleanliness and a stylish, well-kept environment.
The staff receive widespread acclaim for their professionalism and friendly service across all departments. Noteworthy mentions include exceptional service at the reception and from spa therapists, contributing greatly to a pleasant stay despite occasional less favorable interactions.
Good quality, reliable free Wi-Fi throughout the premises adds to the convenience and positive experience of the guests.
The spa at Hedon Spa & Hotel is celebrated for its cozy and tranquil atmosphere, featuring diverse pools and professional treatments. The silent spa offers extra amenities for a peaceful experience, though it can become crowded. Overall, the spa's high-quality treatments and serene environment make it a sought-after feature, despite its modest size.
The gym impresses with its top-notch equipment and peaceful setting, providing a satisfying experience for fitness enthusiasts.
Pool facilities receive mixed reviews with praise for the indoor pool's pleasant atmosphere and the variety of pool options. However, some guests are disappointed with the pool sizes and occasional crowding.
Families find Hedon Spa & Hotel to be a perfect retreat with family-friendly amenities including child-friendly pools, playrooms and practical conveniences. Despite minor areas for improvement, the overall atmosphere is conducive to a delightful family vacation.
Guests generally enjoy comfortable and clean beds, contributing to a cozy stay. Some feedback mentions issues with mattress quality and bed preferences, but overall, the bedding experience is positive.
In summary, Hedon Spa & Hotel stands out as a premier destination in Pärnu, praised for its prime beachfront location, excellent dining experiences, comfortable accommodations and high-standard amenities, making it a favored choice for a variety of travelers.
Categories
The breakfast at Hedon Spa & Hotel is frequently described as excellent, diverse and delicious with a wide range of options including luxurious touches like champagne and prosecco. Despite minor issues with buffet replenishment and specific dietary options, the overall experience remains highly positive.
Dinner at the hotel's various restaurants receives glowing reviews, particularly for the culinary excellence at Raimond Restaurant. Dishes are often highlighted for their quality and flavorful preparation. While some guests note occasional service lapses, the general consensus points to an enjoyable and gourmet dining experience.
Rooms at the hotel are spacious, clean and modern, providing comfort with private balconies and stunning sea views. Guests appreciate the attention to detail, from the quality toiletries to cozy interiors, though some suggest minor renovations and improved storage space. Overall, the room experience is significantly positive, enhancing the peaceful and enjoyable stay.
Cleanliness stands out as a key strength with most guests impressed by the spotless and well-organized rooms. Despite some minor cleaning service issues, the hotel maintains high standards of cleanliness and a stylish, well-kept environment.
The staff receive widespread acclaim for their professionalism and friendly service across all departments. Noteworthy mentions include exceptional service at the reception and from spa therapists, contributing greatly to a pleasant stay despite occasional less favorable interactions.
Good quality, reliable free Wi-Fi throughout the premises adds to the convenience and positive experience of the guests.
The spa at Hedon Spa & Hotel is celebrated for its cozy and tranquil atmosphere, featuring diverse pools and professional treatments. The silent spa offers extra amenities for a peaceful experience, though it can become crowded. Overall, the spa's high-quality treatments and serene environment make it a sought-after feature, despite its modest size.
The gym impresses with its top-notch equipment and peaceful setting, providing a satisfying experience for fitness enthusiasts.
Pool facilities receive mixed reviews with praise for the indoor pool's pleasant atmosphere and the variety of pool options. However, some guests are disappointed with the pool sizes and occasional crowding.
Families find Hedon Spa & Hotel to be a perfect retreat with family-friendly amenities including child-friendly pools, playrooms and practical conveniences. Despite minor areas for improvement, the overall atmosphere is conducive to a delightful family vacation.
Guests generally enjoy comfortable and clean beds, contributing to a cozy stay. Some feedback mentions issues with mattress quality and bed preferences, but overall, the bedding experience is positive.
In summary, Hedon Spa & Hotel stands out as a premier destination in Pärnu, praised for its prime beachfront location, excellent dining experiences, comfortable accommodations and high-standard amenities, making it a favored choice for a variety of travelers.
Hotel Taking Steps Towards Sustainability
This eco-certified property has been awarded the Green Key label. It is described as an eco-friendly haven and provides electric car charging stations for guests.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
Located on the sandy shore of Pärnu beach, Hedon Spa & Hotel is a modern retreat perfect for honeymooners. It features a luxurious spa and wellness center, offering a range of treatments and facilities for ultimate relaxation. The hotel's beachfront location provides stunning views and easy access to the sea.
Hotel with Spa
Located on Pärnu beach, Hedon Spa & Hotel offers a unique relaxation experience. It features a full-service spa with a sauna, hot tub, steam room, and three indoor pools. Guests can enjoy various treatments, including facials, body scrubs, and manicures.
Family Friendly Hotel
This hotel is known for its family-friendly environment. It offers a relaxing spa experience alongside amenities suitable for children, ensuring both parents and kids enjoy their stay.
Romantic Hotel
Situated in the renovated historic Mud Baths building, Hedon Spa & Hotel provides a unique home for pleasures and relaxation. It offers a range of spa treatments and facilities, perfect for a romantic getaway. It is a unique new home for pleasures and relaxation.
Hotel with Swimming Pool
This hotel offers a luxurious spa experience with multiple indoor swimming pools, a sauna, and a 24-hour fitness center. The spa provides massages, body treatments, and facials. It is located on the shore of Pärnu beach, offering a prime location for relaxation.
Children's Pool Outdoor Pool
Location of the pool: Outdoor pool
Pool minimum depth: 0,5 m
Pool maximum depth: 0,5 m
Show more...Business Hotel
Hedon Spa & Hotel offers well-equipped meeting spaces. It combines beach access with spa experiences, providing options for relaxation and business needs. The largest hall fits up to 70 people.
Hotel with Parking
Hedon Spa & Hotel provides on-site self-parking for a fee. It is eco-certified and offers multiple pools, spa services, and electric vehicle charging.
EV charging stations
Accessible Hotel
Hedon Spa & Hotel is noted for increased accessibility and is equipped with an elevator, providing access to upper floors. Accessible rooms may be available upon request.
Hotel with Gym
The hotel features a fitness center on the ground floor. Additionally, it has a boutique spa with saunas, a spa bath, a children's pool, an outdoor pool (closed during winter), and treatment rooms.
Hotel with EV Charging Stations
This hotel features Porsche electric car chargers suitable for Porsche, plug-in hybrid models, and type 2 plug-in models. Charging is free for Porsche owners staying at the hotel and available for a fee for other suitable electric cars.
4-Star Hotel
This hotel is located in the beach area and features indoor pools, a spa with massages, facials, and mani/pedis. Guests can enjoy dining at two restaurants and a bar/lounge. It also offers a poolside bar and a 24-hour fitness center.
Hotel with Outdoor Pool
This hotel is situated on the shore of Pärnu beach. While the outdoor pool is described as a nice splash pool suitable for children, some guests found it small and too cold. However, it is still considered a welcome amenity.
Hotel with Children's Pool
Guest Reviews
Hedon Spa & Hotel enjoys a prime beachfront location, perfectly situated right by the sea in Pärnu. The hotel's setting receives high praise for its direct proximity to the beach, making it an ideal spot for those who love the sand and sea. Guests frequently describe the location as fantastic, superb and excellent with the beach just a few steps away. The surroundings are noted to be beautiful and peaceful, providing a tranquil atmosphere that's perfect for relaxation.
The hotel is also conveniently close to the city center, parks and other attractions, allowing guests to enjoy both beachside activities and city exploration. Many reviews highlight the stunning sea views available from rooms and balconies, enhancing the overall experience. The location is considered ideal throughout the year, making it a favored choice for both summer and winter stays. Overall, Hedon Spa & Hotel's exceptional beachfront location, coupled with its beautiful and tranquil surroundings, make it a standout choice for visitors to Pärnu.
Hedon Spa & Hotel offers a breakfast experience that consistently receives high praise from its guests. Descriptions such as "excellent," "amazing," "diverse," and "delicious" are frequently used, highlighting the quality and variety of the breakfast offerings. Reviewers often note the abundance of options available, catering to a wide range of tastes and preferences, including luxurious touches like champagne, ice cream and prosecco. The breakfast buffet is characterized by its rich, plentiful and high-quality selections, ensuring that there is something delightful for everyone.
Despite the overwhelmingly positive feedback, a few guests mentioned areas for improvement. Some pointed out the occasional lack of lactose-free products, cold hot dishes and issues with replenishing the buffet. However, these mentions were sparse and did not significantly detract from the overall positive consensus.
Overall, Hedon Spa & Hotel’s breakfast is a highlight for many visitors, contributing significantly to the hotel's appeal with its extensive variety and exceptional quality.
Hedon Spa & Hotel stands out for its diverse culinary offerings, particularly in its numerous on-site restaurants. Guests frequently commend the excellent service and the high quality of food served. The Raimond Restaurant, in particular, receives high praise for its explosion of flavors and finely prepared dishes, often suggesting it might be deserving of a Michelin Star. Diners can expect a delightful experience with dishes like fresh oysters and well-paired wines making for memorable meals.
While the Akord Restaurant generally exceeds expectations, providing plentiful and delicious dinners, some diners have noted occasional service lapses and a few disappointing dishes. Nonetheless, the evening ambiance, enhanced by electronic grand piano music in the lobby and cozy settings with fireplaces for late-night drinks, contributes to an overall satisfying dining experience.
Most diners highlight the delicious and diverse food options available throughout the hotel with meals described as gourmet and presented with care. Guests can look forward to varied and delicious breakfast spreads and top-notch service from dedicated waitstaff.
However, not all feedback is positive. Some found the food slightly overrated, bland or overly salty and on rare occasions, the service could be slow. Despite these minor drawbacks, the general consensus leans significantly towards a positive dining experience with many guests appreciating the hotel's culinary efforts and diverse menu options.
The rooms at Hedon Spa & Hotel generally receive high praise for their spaciousness, cleanliness and modern furnishings. Guests appreciate the comfortable beds and the convenience of having a private balcony with stunning sea views. Many find the interiors to be cozy and aesthetically pleasing with well-maintained and functional amenities, including good quality toiletries and heating mirrors in the bathrooms.
The hotel offers larger rooms suitable for families and many of the rooms feature thoughtful touches such as beach bags and Rituals cosmetics. Guests particularly enjoy the superior rooms, which provide exceptional ocean views and elegant designs. Despite some minor critiques about the need for renovation in certain areas and limited storage space, the overall guest experience in the rooms is highly satisfactory with the peaceful and quiet ambiance noted by several guests.
The view from the rooms is frequently highlighted as a major plus, contributing to a serene and enjoyable stay. The rooms also include all necessary comforts and the temperature can be easily adjusted. While some elements like carpeting and room interiors could benefit from an update, the general consensus is that the rooms at Hedon Spa & Hotel provide a comfortable and pleasing environment for a relaxing getaway.
Hedon Spa & Hotel's beds have generally earned praise from guests for their comfort and cleanliness. Many reviews highlight the beds and bedding as comfortable and nice with multiple mentions of very comfortable beds, pillows and blankets. Guests have described the beds as big, comfy and cozy, adding to the feeling of a home-like atmosphere. Some specifically mentioned enjoying the high comfortable beds and appreciated the clean and soft linens.
However, not all feedback was entirely positive. Several guests pointed out issues with the mattresses—some described them as worn out, hard or uneven, which impacted their quality of sleep. Similarly, the width and softness of the beds did not meet everyone's preferences and there were comments about beds being too soft or made up of twin mattresses that slid apart.
The pillows also received mixed reviews with some guests finding them too big, too stiff, very hard or moldy. The availability of two pillows per person did not always resolve the issue, as size and firmness were still problematic for several guests. Despite the few negative comments, the overall consensus suggests that the beds at Hedon Spa & Hotel contribute to a comfortable stay for most guests, although there is room for improvement, particularly with mattress quality and pillow options.
Hedon Spa & Hotel stands out for its remarkable cleanliness with numerous guests highlighting the spotless and well-organized nature of their rooms. The hotel boasts a clean and fresh atmosphere with rooms consistently described as clean, cozy and comfortable. Many reviewers point out the sophisticated and stylish interior, which adds to the pleasant experience. The spa area receives particular praise for its cleanliness, despite minor issues like slippery floors.
The hotel's cleaning service receives mixed reviews. While many guests are pleased with their regularly cleaned and well-maintained accommodations, some note areas for improvement. Issues such as slow cleaning service, visible dust, rusty bathroom walls and occasional cobwebs were mentioned. Despite this, the majority of visitors appreciate the overall cleanliness and modern, well-kept environment of Hedon Spa & Hotel, making it a comfortable and attractive choice for a relaxing stay.
The staff at Hedon Spa & Hotel are widely praised for their professionalism and friendly demeanor. Guests frequently comment on the staff being helpful, accommodating and attentive across various departments, including reception, restaurants and the spa. The spa's therapists are noted for their skill and politeness, contributing to a high-quality experience.
At the reception, guests often experience a warm and welcoming atmosphere with specific mentions of the receptionist Stephanie and another member, Maarja, who provided exceptional service. The bar and restaurant staff also receive accolades for their pleasant and courteous service with prompt room service and attentive waiting staff adding to the positive feedback.
Although there are some mentions of unfriendly interactions and occasional condescending attitudes, these seem to be exceptions rather than the norm. Most reviews highlight the staff’s consistent efforts to be helpful and responsive, often going above and beyond to ensure a pleasant stay.
Overall, the service at Hedon Spa & Hotel stands out for its friendliness, professionalism and attentiveness, significantly enhancing the guest experience.
The wireless internet service at Hedon Spa & Hotel has been generally well-received by guests. Many reviews highlight the good quality and reliability of the Wi-Fi, stating that it is fast, free and available throughout the premises. Overall, the feedback on the Wi-Fi indicates a positive experience with descriptors such as good, decent and reliable frequently mentioned. Despite the occasional lack of specific comments, the overall sentiment suggests that guests find the hotel's Wi-Fi service satisfactory and adequate for their needs.
Hedon Spa & Hotel boasts a small but cozy spa, appreciated for its charm and tranquility. Guests enjoy a charming saltwater pool, a beautiful antique spa area and a serene outdoor splash pool. Many find the spa to be quiet, peaceful and relaxing with diverse baths, pools and professional treatments that leave visitors feeling pampered.
The silent spa, available for an extra fee, garners praise for its three different saunas, foot baths, relaxation room and salt pool. This area is clean and offers a calming experience, though some guests have noted that it can get overcrowded and noisy, especially when children are present.
Treatments in the spa are often noted as excellent with massages being particularly highlighted. The facility offers unlimited access to its areas, although advanced booking is recommended due to the spa’s popularity and its relatively small size.
While many guests celebrate the tranquil and cozy atmosphere, others find the spa to be modest with a limited variety and small, sometimes overcrowded spaces. Some express disappointment with the size and available amenities, suggesting it may not meet the expectations set by its price.
Despite its occasional critiques, the spa is consistently described as clean and organized with welcoming and respectful staff contributing positively to the experience. Overall, Hedon Spa & Hotel provides an enjoyable, though sometimes crowded, retreat for those seeking relaxation and high-quality treatments. For those valuing tranquility and comfort, it is considered one of the best spa options in Pärnu.
The gym at Hedon Spa & Hotel impresses guests with its world-class gymnastics and high-class fitness equipment. Visitors describe the gym as peaceful and well-equipped, providing all the necessary amenities for a decent workout. Despite its smaller size, the gym offers varied facilities and enough equipment to ensure guests can maintain their fitness regimen. The overall impression of the gym leans towards a fantastic experience with its excellent setup contributing positively to the hotel's appeal.
Hedon Spa & Hotel offers a variety of pool experiences that have garnered mixed feedback from guests. The indoor pool is often praised for its pleasant atmosphere, warm water and cleanliness, although its size and tendency to become crowded can be a downside. The spa pool facilities receive positive remarks for being sufficient and even excellent with some areas featuring an inviting jacuzzi and a quiet atmosphere for relaxation.
The outdoor pool has both admirers and critics. While some guests found it clean and enjoyable, others were disappointed and felt it did not meet their expectations. The presence of multiple pools, including a salt pool and separate pools for adults and children, adds to the variety, but the small size of these pools often leaves visitors wanting more space.
A notable challenge has been the temperature of the pools with several reviewers mentioning that the water could be warmer. This issue, along with occasional sand in the spa pool, detracts from the overall experience. Nonetheless, the inclusion of pool access in the room rate offers a convenience that many guests appreciate.
Despite the area's compactness, the combination of pools and spa facilities creates a comprehensive leisure offering, making Hedon Spa & Hotel a balanced choice for guests seeking both relaxation and aquatic enjoyment, provided they don't mind the occasional crowd or cool water.
Hedon Spa & Hotel shines as a family-friendly retreat perfect for a delightful family vacation. With its child-friendly spa, family pools and a safe environment, it offers plenty of activities to keep the little ones entertained. Many families have praised the children's playroom, complete with coloring pencils and drawing paper, which adds a fun element for small children. The hotel also provides practical amenities such as high-chairs at the table and baby beds, ensuring convenience for parents.
The children's pool and dedicated playroom in the lobby are particular highlights, providing ample entertainment for kids. Families have enjoyed happy and clean accommodations, contributing to a fantastic family weekend. However, a few areas could use improvement, such as the quality of extra beds and effective darkening blinds in the rooms. Despite a small spa area, the overall family-friendly atmosphere and well-thought-out facilities make Hedon Spa & Hotel a worthy choice for families seeking a blend of relaxation and fun for their children.
Hedon Spa & Hotel stands out as a business-friendly destination, offering a variety of facilities and services tailored to the needs of corporate travelers. The hotel features meeting rooms equipped with all necessary tools, making it perfect for business travel. Its quiet and peaceful atmosphere provides an ideal backdrop for comfortable business discussions and work-related stays. The spacious appointment rooms are well-suited for business meetings, while the conference rooms have been well-received by guests.
Despite its focus on business, Hedon Spa & Hotel doesn't compromise on leisure. The spa facilities are noted to be beneficial not only for relaxation but also for business groups looking to unwind. The helpful staff works efficiently to find tailored solutions for teams, enhancing the overall business hotel experience.
While the basic business facilities are available, the hotel excels in creating a convenient and tranquil environment for business travelers. However, some guests noted a minor inconvenience caused by a low-pitched noise from a device on the nearby beach that affected their sleep. Nonetheless, the combined business and spa services make Hedon Spa & Hotel a convenient and functional choice for work trips and business stays.
Hedon Spa & Hotel receives mixed reviews in terms of accessibility for guests with disabilities. On the positive side, the hotel offers accessible rooms and parking, making it easier for wheelchair users to move around. The presence of an elevator specifically for the spa area adds to the convenience. The overall location of the hotel is also accessible and it has been adapted for disabled individuals, though guests noted areas for improvement.
However, there are several areas where Hedon Spa & Hotel falls short. The phone system for room access can be challenging for older guests and a broken elevator once caused difficulty in managing luggage. Cleaning service was mentioned as needing to be faster and more attentive. Reviews suggest that the facilities, particularly the spa, require further enhancements to meet accessibility norms adequately. While there are accommodations in place, greater efforts are necessary to ensure the hotel is more universally accessible.
The children's pool at Hedon Spa & Hotel features a thoughtful design specifically for young visitors. With separate pools for adults and children, it ensures that families have a dedicated space for their little ones. The pool is accessible and suitable for young children, making it convenient for families. However, there are some concerns about the comfort of the pool with guests mentioning uneven and rough tiles that may not be ideal for kids. Despite the hotel's quiet spa policy, the children's area can still be lively with kids jumping and playing, occasionally leading to noise disruptions. Overall, the children's pool is functional and well-designed but may need some improvements for enhanced comfort and safety.
The outdoor pool at Hedon Spa & Hotel is a mixed experience with several guests appreciating its presence and considering it a welcome amenity. Described as a nice splash pool, it is particularly noted for being shallow and suitable for children. However, some found it disappointing with mentions of it being small and too cold. The outdoor pool's depth and temperature seem to be common concerns, impacting its overall appeal to some visitors. While the variety in reviews suggests room for improvement, its inclusion as part of the hotel facilities is still recognized as a positive feature by multiple guests.
Hedon Spa & Hotel is an ideal destination for honeymooners, offering a luxurious and memorable experience. The hotel provides excellent accommodation options, including deluxe honeymoon suites that are perfect for a relaxing and romantic getaway. Guests can indulge in a variety of activities while enjoying great honeymoon views. This destination is not only luxurious but also affordable, making it an appealing choice for a honeymoon vacation. Overall, couples seem happy with their stay, finding the hotel to be a great choice for a honeymoon.
Hedon Spa & Hotel delivers the perfect setting for a romantic escape, offering a blend of coziness and tranquility ideal for couples seeking a memorable experience. The spa and hotel are highly recommended for quiet evenings and romantic weekends with guests particularly appreciating the lack of noisy children which ensures peaceful evenings. The establishment is noted for its romantic atmosphere, featuring calming balcony views of the sea at sunset and serene spa experiences.
Couples celebrating anniversaries will find Hedon Spa & Hotel to be an exceptional choice with romantic dinner settings enhanced by classical music and candlelight dining that create a fantastic journey of flavors. The romantic offerings provided by the hotel consistently exceed expectations, making it a lovely place for a romantic weekend or getaway.
While some minor details, such as seating arrangements in doorways, can slightly detract from the ambiance, the overall experience remains highly romantic and suitable for those seeking to celebrate love and togetherness. With its beautiful, peaceful rest and great location, Hedon Spa & Hotel is a top destination for those looking to enjoy romance and relaxation.
Location Show Map
Location
The hotel is also conveniently close to the city center, parks and other attractions, allowing guests to enjoy both beachside activities and city exploration. Many reviews highlight the stunning sea views available from rooms and balconies, enhancing the overall experience. The location is considered ideal throughout the year, making it a favored choice for both summer and winter stays. Overall, Hedon Spa & Hotel's exceptional beachfront location, coupled with its beautiful and tranquil surroundings, make it a standout choice for visitors to Pärnu.
Breakfast
Despite the overwhelmingly positive feedback, a few guests mentioned areas for improvement. Some pointed out the occasional lack of lactose-free products, cold hot dishes and issues with replenishing the buffet. However, these mentions were sparse and did not significantly detract from the overall positive consensus.
Overall, Hedon Spa & Hotel’s breakfast is a highlight for many visitors, contributing significantly to the hotel's appeal with its extensive variety and exceptional quality.
Dinner
While the Akord Restaurant generally exceeds expectations, providing plentiful and delicious dinners, some diners have noted occasional service lapses and a few disappointing dishes. Nonetheless, the evening ambiance, enhanced by electronic grand piano music in the lobby and cozy settings with fireplaces for late-night drinks, contributes to an overall satisfying dining experience.
Most diners highlight the delicious and diverse food options available throughout the hotel with meals described as gourmet and presented with care. Guests can look forward to varied and delicious breakfast spreads and top-notch service from dedicated waitstaff.
However, not all feedback is positive. Some found the food slightly overrated, bland or overly salty and on rare occasions, the service could be slow. Despite these minor drawbacks, the general consensus leans significantly towards a positive dining experience with many guests appreciating the hotel's culinary efforts and diverse menu options.
Rooms
The hotel offers larger rooms suitable for families and many of the rooms feature thoughtful touches such as beach bags and Rituals cosmetics. Guests particularly enjoy the superior rooms, which provide exceptional ocean views and elegant designs. Despite some minor critiques about the need for renovation in certain areas and limited storage space, the overall guest experience in the rooms is highly satisfactory with the peaceful and quiet ambiance noted by several guests.
The view from the rooms is frequently highlighted as a major plus, contributing to a serene and enjoyable stay. The rooms also include all necessary comforts and the temperature can be easily adjusted. While some elements like carpeting and room interiors could benefit from an update, the general consensus is that the rooms at Hedon Spa & Hotel provide a comfortable and pleasing environment for a relaxing getaway.
Beds
However, not all feedback was entirely positive. Several guests pointed out issues with the mattresses—some described them as worn out, hard or uneven, which impacted their quality of sleep. Similarly, the width and softness of the beds did not meet everyone's preferences and there were comments about beds being too soft or made up of twin mattresses that slid apart.
The pillows also received mixed reviews with some guests finding them too big, too stiff, very hard or moldy. The availability of two pillows per person did not always resolve the issue, as size and firmness were still problematic for several guests. Despite the few negative comments, the overall consensus suggests that the beds at Hedon Spa & Hotel contribute to a comfortable stay for most guests, although there is room for improvement, particularly with mattress quality and pillow options.
Cleanliness
The hotel's cleaning service receives mixed reviews. While many guests are pleased with their regularly cleaned and well-maintained accommodations, some note areas for improvement. Issues such as slow cleaning service, visible dust, rusty bathroom walls and occasional cobwebs were mentioned. Despite this, the majority of visitors appreciate the overall cleanliness and modern, well-kept environment of Hedon Spa & Hotel, making it a comfortable and attractive choice for a relaxing stay.
Staff
At the reception, guests often experience a warm and welcoming atmosphere with specific mentions of the receptionist Stephanie and another member, Maarja, who provided exceptional service. The bar and restaurant staff also receive accolades for their pleasant and courteous service with prompt room service and attentive waiting staff adding to the positive feedback.
Although there are some mentions of unfriendly interactions and occasional condescending attitudes, these seem to be exceptions rather than the norm. Most reviews highlight the staff’s consistent efforts to be helpful and responsive, often going above and beyond to ensure a pleasant stay.
Overall, the service at Hedon Spa & Hotel stands out for its friendliness, professionalism and attentiveness, significantly enhancing the guest experience.
Wi-Fi
Spa
The silent spa, available for an extra fee, garners praise for its three different saunas, foot baths, relaxation room and salt pool. This area is clean and offers a calming experience, though some guests have noted that it can get overcrowded and noisy, especially when children are present.
Treatments in the spa are often noted as excellent with massages being particularly highlighted. The facility offers unlimited access to its areas, although advanced booking is recommended due to the spa’s popularity and its relatively small size.
While many guests celebrate the tranquil and cozy atmosphere, others find the spa to be modest with a limited variety and small, sometimes overcrowded spaces. Some express disappointment with the size and available amenities, suggesting it may not meet the expectations set by its price.
Despite its occasional critiques, the spa is consistently described as clean and organized with welcoming and respectful staff contributing positively to the experience. Overall, Hedon Spa & Hotel provides an enjoyable, though sometimes crowded, retreat for those seeking relaxation and high-quality treatments. For those valuing tranquility and comfort, it is considered one of the best spa options in Pärnu.
Gym
Pool
The outdoor pool has both admirers and critics. While some guests found it clean and enjoyable, others were disappointed and felt it did not meet their expectations. The presence of multiple pools, including a salt pool and separate pools for adults and children, adds to the variety, but the small size of these pools often leaves visitors wanting more space.
A notable challenge has been the temperature of the pools with several reviewers mentioning that the water could be warmer. This issue, along with occasional sand in the spa pool, detracts from the overall experience. Nonetheless, the inclusion of pool access in the room rate offers a convenience that many guests appreciate.
Despite the area's compactness, the combination of pools and spa facilities creates a comprehensive leisure offering, making Hedon Spa & Hotel a balanced choice for guests seeking both relaxation and aquatic enjoyment, provided they don't mind the occasional crowd or cool water.
Family
The children's pool and dedicated playroom in the lobby are particular highlights, providing ample entertainment for kids. Families have enjoyed happy and clean accommodations, contributing to a fantastic family weekend. However, a few areas could use improvement, such as the quality of extra beds and effective darkening blinds in the rooms. Despite a small spa area, the overall family-friendly atmosphere and well-thought-out facilities make Hedon Spa & Hotel a worthy choice for families seeking a blend of relaxation and fun for their children.
Business
Despite its focus on business, Hedon Spa & Hotel doesn't compromise on leisure. The spa facilities are noted to be beneficial not only for relaxation but also for business groups looking to unwind. The helpful staff works efficiently to find tailored solutions for teams, enhancing the overall business hotel experience.
While the basic business facilities are available, the hotel excels in creating a convenient and tranquil environment for business travelers. However, some guests noted a minor inconvenience caused by a low-pitched noise from a device on the nearby beach that affected their sleep. Nonetheless, the combined business and spa services make Hedon Spa & Hotel a convenient and functional choice for work trips and business stays.
Accessible
However, there are several areas where Hedon Spa & Hotel falls short. The phone system for room access can be challenging for older guests and a broken elevator once caused difficulty in managing luggage. Cleaning service was mentioned as needing to be faster and more attentive. Reviews suggest that the facilities, particularly the spa, require further enhancements to meet accessibility norms adequately. While there are accommodations in place, greater efforts are necessary to ensure the hotel is more universally accessible.
Children's Pool
Outdoor Pool
Honeymoon
Romantic
Couples celebrating anniversaries will find Hedon Spa & Hotel to be an exceptional choice with romantic dinner settings enhanced by classical music and candlelight dining that create a fantastic journey of flavors. The romantic offerings provided by the hotel consistently exceed expectations, making it a lovely place for a romantic weekend or getaway.
While some minor details, such as seating arrangements in doorways, can slightly detract from the ambiance, the overall experience remains highly romantic and suitable for those seeking to celebrate love and togetherness. With its beautiful, peaceful rest and great location, Hedon Spa & Hotel is a top destination for those looking to enjoy romance and relaxation.
Yes, Hedon Spa & Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hedon Spa & Hotel.
No, Hedon Spa & Hotel doesn't allow dogs.
Yes, parking facilities are available at Hedon Spa & Hotel.
Yes, Hedon Spa & Hotel has a gym.
Location Show Map
More Options
