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Summary of reviewsAtala Hotel Champs Elysées, Sonder by Marriott Bonvoy, nestled in the heart of Paris, offers an exceptional location that guests rave about. Situated just steps away from the famous Champs-Elysées and the Arc de Triomphe, the hotel provides easy access to iconic attractions, numerous restaurants, cafes and shops within a peaceful, central setting. Excellent access to public transportation makes sightseeing around the city a breeze, allowing guests to explore top landmarks like the Eiffel Tower and Place de l’Etoile effortlessly.
Breakfast at Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy is generally well-received, noted for its sumptuous and diverse options of fresh and homemade products. Guests often describe the selection as delicious and varied with a pleasant view of a green courtyard enhancing the experience. However, there are mentions that the breakfast could improve in diversity, quality and value for money.
The hotel's rooms receive mixed reviews. Many guests praise the spacious, elegantly decorated and comfortable rooms with some offering stunning views of the Eiffel Tower. However, there are reports of size discrepancies, cleanliness issues and maintenance problems in some rooms. Despite these concerns, the overall sentiment toward the room comfort, great views and amenities like luxury bedding and rainfall showers remains largely positive.
Cleanliness is a strong point at Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy with many guests highlighting the immaculate condition of the rooms and the entire property. Recent renovations have contributed to its modern and stylish atmosphere. Although there are occasional inconsistencies in cleaning services and some points about housekeeping not being included in the room rate, the general feedback regarding hygiene is heavily positive.
The staff at Atala power by Sonder garner high praise for their friendliness, professionalism and helpfulness. The reception team is particularly noted for their welcoming nature and exceptional service, contributing significantly to guest satisfaction. Minor lapses in professionalism are rare and do not overshadow the overall positive impact of the staff's service.
While the WiFi service at the hotel receives mixed reviews with several reports of connectivity issues, the comfort and quality of the beds are frequently highlighted as key features. Guests often describe the beds as extremely comfortable, contributing to a restful stay despite some isolated reports of discomfort.
In terms of its four-star rating, guests express varied opinions. Many commend the hotel's cleanliness and comfort, while others feel that certain aspects, like room size and breakfast service, do not meet typical four-star standards. Nonetheless, the overall sentiment leans toward satisfaction with the hotel's luxury and interior quality.
For those seeking a romantic getaway, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy provides a charming ambiance. With picturesque rooms featuring balconies offering stunning views of the Eiffel Tower and Sacré-Cœur, the hotel creates a magical experience for couples. The serene courtyard further enhances the romantic atmosphere, making it a perfect choice for a dreamy escape.
Overall, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy offers a comfortable and strategically located stay in Paris with standout aspects in cleanliness, room comfort and staff service, making it a favored choice for many travelers. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Deluxe King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Single Room with Eiffel Tower ViewThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.
Queen RoomThis room features a tea/coffee maker, air conditioning and cable TV.
King Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Superior King Room with Sofa BedThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Suite with King Bed, Sofa Bed and Eiffel Tower ViewThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Stellar King Room with Eiffel Tower ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a terrace. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Paris, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy offers an exceptional location that earns rave reviews from its guests. The hotel is ideally situated on a quiet street just steps away from the famous Champs-Elysées and the Arc de Triomphe, placing visitors within walking distance of many iconic attractions. Guests appreciate the hotel's proximity to a variety of restaurants, cafes and shops, making it a convenient choice for first-time visitors and seasoned travelers alike.
Its central position also ensures excellent access to public transportation with several metro stations nearby, which facilitates easy sightseeing around the city. Despite its centrality, the hotel benefits from a peaceful and pleasant atmosphere, a rare find in bustling Paris. The convenience of being minutes away from landmarks like the Eiffel Tower and Place de l'Etoile adds to its allure, allowing guests to easily explore the city's top sights.
Overall, the superb and strategic location of Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy makes it a preferred choice for those looking to enjoy the best of Paris, all within a tranquil yet central setting.
Breakfast
The breakfast experience at 'Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy' has garnered mixed reviews from guests, but leans towards being positive with areas for improvement. Many guests appreciated the sumptuous and diverse options available, especially highlighting the fresh products and homemade items. The breakfast is described as delicious, very good and excellent by numerous reviewers, offering a nice selection of food and drinks, including warm dishes. The breakfast room's view overlooking a green courtyard adds to the pleasant morning atmosphere.
However, some guests felt that the breakfast was not worth the high cost with limited diversity and simplicity in offerings. There were mentions of breakfast being average, disappointing and not meeting the expectations of a hotel of this standard. Limited hours and the additional cost for the breakfast were also points of contention for some.
Overall, while many guests found the breakfast to be satisfying, varied and delightful, others noted that it could improve in diversity, quality and value for money. The breakfast staff received praise for their friendliness and service, contributing positively to the overall breakfast experience.
Rooms
Guest reviews for 'Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy' highlight a mix of both positive and negative experiences regarding the hotel's rooms. Positively, there is frequent praise for the spacious rooms with some guests describing them as huge, big and offering stunning views, particularly of the Eiffel Tower. The rooms are noted to be very clean, well-maintained and elegantly decorated with modern and tasteful designs. People appreciate the comfortable beds, luxury bedding and rainfall showers. The balconies attached to some rooms are considered a significant plus, offering lovely views and an airy feel. Amenities like coffee/tea facilities in rooms have also been well received.
However, not all experiences were favorable. A notable concern is the size discrepancy; several guests reported that the rooms were very small, cramped and did not match the online descriptions or photos. There were complaints about cleanliness not always meeting expectations and the rooms being outdated compared to their photographs. Some guests faced maintenance issues like dirty carpets, mold in showers and unclean bathroom fixtures. The climate control in the rooms also seemed problematic with many finding the rooms uncomfortably warm. Furthermore, some reviews mentioned an overall need for room renovations and improved room service.
Overall, while the rooms at 'Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy' offer comfort, great views and beautiful decor, they may vary significantly in size and condition from what is advertised and some aspects of cleanliness and maintenance need addressing.
Beds
Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy consistently impresses guests with its beds, often highlighted as a key feature during their stay. Many guests describe the beds as comfy, cozy and extremely comfortable, contributing significantly to a comfortable stay. References to the bed being the comfiest ever or possibly the comfiest in Asia reinforce its reputation for superior bedding. The high standards of cleanliness and modern facilities further enhance the overall experience.
Despite the many positive comments about the beds, not all feedback is glowing. A few guests found the pillows too hard and some noted discomfort with certain beds, mentioning that they could be cramped or uncomfortable. In rare instances, the bedding was not firm enough for some guests' preferences and issues like torn bedsheets and a third bed being uncomfortable were also reported.
Overall, the bed experience at Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy is predominantly favorable, ensuring guests enjoy a restful and comfortable stay amidst clean and modern surroundings.
Cleanliness
'Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy' consistently impresses guests with its high standards of cleanliness. The property is noted for being very clean with many reviewers highlighting the clean and spacious rooms, which are often larger than the average in Paris. Guests appreciate the modern, stylish and pleasant atmosphere, often mentioning the immaculate conditions of the rooms and bathrooms. This attention to cleanliness extends to the entire property, which has undergone recent renovations.
However, some reviews point out inconsistencies in cleaning services. There are mentions of carpets not being perfectly clean and some rooms not meeting cleanliness expectations upon check-in. Additionally, guests have noted that housekeeping services are not included in the room rate, which was a point of frustration for some, especially given the hotel's price point.
Despite these occasional drawbacks, the overall feedback leans heavily positive regarding hygiene. Many guests found the cleanliness to be exceptional and maintained to a high standard, contributing to a very pleasant stay. The professional and friendly staff also adds to the positive experience, ensuring that cleanliness is often top-notch.
Staff
At 'Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy,' the sentiment towards the hotel's staff is overwhelmingly positive based on guest reviews. Descriptions of the staff frequently highlight their friendliness, helpfulness and professionalism. The reception team stands out for their welcoming nature and exceptional service with multiple mentions of their politeness and attentiveness. Specific staff members, like Helene at reception, are noted for going above and beyond to ensure a pleasant stay.
Guests appreciated the prompt assistance and problem-solving capabilities of the staff, who were always ready to offer support and answer questions. The overall demeanor of the staff—marked by kindness, respectfulness and a welcoming attitude—contributed significantly to the guests' satisfaction. The housekeeping staff also received applause for maintaining cleanliness and organization, adding to the comfort of the hotel experience.
While a few reviews hinted at occasional lapses in professionalism and courtesy, the vast majority of feedback underscores the consistent excellence of the staff's service. Their ability to create a friendly and accommodating environment consistently enhanced the overall guest experience, making stays at the hotel enjoyable and stress-free.
Wi-Fi
Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy has received mixed feedback regarding its WiFi services. There are several reports from guests about WiFi outages and connectivity issues. Some have experienced no internet access for multiple days, which has led to considerable inconvenience and discomfort. While there were no explicitly positive mentions about the WiFi, the hotel's other facilities seem to offset these issues to some extent for guests. However, for those who prioritize reliable internet access during their stay, the WiFi problems reported might be a significant concern.
4 Star
Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy offers a mix of experiences with some guests noting its exceptional cleanliness and comfort. The hotel's luxurious interior is also highlighted positively. However, there are mixed opinions regarding its four-star rating. While some guests describe it as exceptional and express a desire to return, others feel that it does not meet typical four-star standards, mentioning small room sizes and the breakfast service as areas that fall short. The absence of certain expected amenities, such as a piano, also impacts perceptions of its star quality. Despite these critiques, the overall sentiment leans towards satisfaction with the cleanliness and comfort provided.
Romantic
Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy offers a romantic ambiance ideal for couples seeking a dreamy escape. Guests rave about the beautiful rooms featuring balconies with stunning views of the Eiffel Tower and Sacré-Cœur, especially enchanting at night. The breathtaking experience of waking up to such views adds a magical touch to the stay. The hotel also includes a small courtyard perfect for relaxing, enjoying breakfast or toasting with a glass of champagne as the Eiffel Tower lights up. Although not all reviews highlighted romantic elements specifically, the opportunities for romance are evident through the picturesque scenery and serene spots within the property.
No, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy doesn't have any pool.
No, a spa isn't available at Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy.
No, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy doesn't allow dogs.
No, parking facilities aren't available at Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy.
Yes, Atala Hotel Champs Elysées, Sonder by Marriott Bonvoy has a gym.