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Summary of reviewsHotel Privat enjoys a commendable location with proximity to key attractions like Tallinn and Pirita, making it convenient for exploration. Guests appreciate the ease of finding the hotel, nearby amenities such as shops and restaurants and the quiet, peaceful environment. The availability of parking right in front of the hotel adds to its accessibility.
Room experiences are mixed. Positive mentions highlight spacious interiors, large bathrooms and the occasional room with a private sauna. However, issues of cleanliness, maintenance and comfort frequently arise. Many rooms are described as dirty with dusty surfaces, mold, broken furniture, non-functional lights and worn-out, uncomfortable beds. These negative aspects overshadow the potential benefits of the room features.
The breakfast situation at Hotel Privat is a significant downside with many guests expressing disappointment over the absence of breakfast services despite advertisements suggesting availability. This has led to confusion and frustration among travelers who anticipated this amenity.
Cleanliness across the hotel is a major concern with reports of dirty sheets, moldy showers and unclean common areas. Many guests also notice a lack of basic amenities and the need for extensive renovation and better maintenance practices.
Staff interactions at Hotel Privat are notably lacking with guests frequently highlighting an absence of staff at crucial times, unprofessional behavior and minimal assistance. Although a few positive interactions with helpful café staff are mentioned, they are rare.
On a brighter note, the hotel provides convenient parking options with ample free parking space, which is consistently praised by guests.
In summary, while Hotel Privat benefits from a good location and ample parking, it struggles significantly in areas like cleanliness, room upkeep, staff engagement and breakfast offerings, leading to an overall mixed guest experience.
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