Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPousada da Condessa receives high praise for its prime location near the historic center of Paraty, allowing guests easy access to cultural and historical attractions. The picturesque setting by the Perequê Açu River and proximity to vibrant local restaurants and shops enhance the charm of the inn, making it an ideal choice for travelers. The beautifully designed property features comfortable and clean accommodations, complemented by excellent facilities including a large, heated pool, sauna and ample parking.
Guests frequently commend the friendly and attentive staff for their exceptional service and helpfulness. Notable staff members like Jonas and Cida contribute significantly to the positive experiences reported by guests. The delightful breakfast offerings, served in a beautiful setting near the pool with garden views, also receive accolades for their variety and taste, although there’s room for improvement in terms of freshness, presentation and occasional service lapses.
Dinner at Pousada da Condessa offers some standout dishes described as delicious and fairly priced, despite mixed reviews regarding menu variety and presentation. The well-maintained and spacious rooms provide a relaxing and comfortable stay with amenities like air conditioning, balconies and soft mattresses being highly appreciated. A few guests noted minor issues like older bathroom fixtures and occasional leaks.
Cleanliness is a strong point with many guests highlighting the spotless and well-maintained environments, including super clean towels and linens. Some isolated concerns about cleaning standards and bed comfort were noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is somewhat inconsistent with some guests enjoying a strong signal while others experience connectivity issues. The gym receives favorable remarks for its good equipment and additional facilities like the sauna, although earlier opening hours could better accommodate morning workouts. The pool area stands out as a key feature, frequently described as wonderful, beautiful and fun with a pleasant surrounding area ideal for relaxation.
Parking at the inn is generally seen as a convenient amenity, though some guests find the lot crowded and uncovered, occasionally causing inconvenience during busy periods. Bed comfort receives mixed feedback with many guests finding them comfortable while others report issues with bed configuration and mattress quality.
Overall, Pousada da Condessa combines a stellar location, excellent amenities and exceptional staff service, making it a highly recommended choice for visitors to Paraty, despite some minor areas for improvement. Show more
Read review summaries for all categories
Categories
Inn with Parking
Pousada Da Condessa is listed as a hotel in the region that offers parking. Details regarding the type or convenience of the parking are not specified.
Boutique-style Inn
Inn Taking Steps Towards Sustainability
Inn near Nightlife Spots
Inn with Swimming Pool
Outdoor Pool
Inn with Gym
Inn with Outdoor Pool
Room Types
Superior Queen RoomThis air-conditioned room features a TV with cable channels, minibar and private bathroom with a hot shower.
SuiteThis room features a balcony, air conditioning and a minibar.
StudioThis air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom.
Guest Reviews
8.8
Excellent
Location
Pousada da Condessa boasts an enviable location, frequently praised by guests for its proximity to the historic center of Paraty. This prime spot allows visitors to easily access the charming area on foot, making it an ideal choice for those looking to explore the city's cultural and historical offerings. The inn itself is beautifully designed and features comfortable and clean accommodations, complemented by top-notch facilities including a large pool, sauna and ample parking.
The property is set in a picturesque area near the Perequê Açu River, offering a serene environment while still being close to vibrant local restaurants and shops. Guests consistently commend the friendly and attentive service provided by the staff, as well as the delightful breakfast offerings. Overall, Pousada da Condessa combines a stellar location with excellent amenities, making it a highly recommended choice for travelers visiting Paraty.
Breakfast
The breakfast experience at Pousada da Condessa has been met with mixed reactions from guests. On the positive side, many reviews highlight the breakfast as excellent, varied and very tasty. Guests appreciated the wide selection available, including healthy and gluten-free options, as well as the beautiful setting where breakfast is served, often by the pool with views of the gardens. Cleanliness and the helpfulness of the staff were also frequently praised.
However, some guests felt that the breakfast lacked sophistication and quality with items like cakes being described as dry and scrambled eggs as cold. Issues like the slow replenishment of items and the lack of variety over successive days were also noted. Some visitors pointed out that the breakfast could benefit from made-to-order services for items like omelets and tapioca and others felt that the presentation and containers used could be improved.
Overall, while the breakfast at Pousada da Condessa is rich in options and enjoyed by many, there is room for improvement in terms of variety, freshness and presentation to better meet guests' expectations.
Dinner
Pousada da Condessa offers a dining experience that has received mixed reviews from guests. Many visitors praised the restaurant for its delicious dinner options, which are described as tasty and fairly priced. However, there are several points of critique worth noting. The menu is said to be limited with only a few choices available and there was an instance where only one wine option was provided.
While some guests found the dishes to be good, others felt that the pricing of the food was unjustified given the overall experience. Presentation of the dishes also appeared to be an issue, especially during lunch service, where a grilled fish dish was criticized for its unappealing presentation. The bar service by the pool also received negative feedback due to inattentiveness.
Overall, Pousada da Condessa's restaurant has some standout dishes that satisfy, but improvements in menu variety, presentation and service could greatly enhance the dining experience.
Rooms
Pousada da Condessa receives high praise for its clean, spacious and comfortable rooms. Guests particularly appreciate the spacious accommodations, which often include well-maintained bathrooms and generous amenities like air conditioning, balconies with pool views and comfortable beds with soft mattresses. The inn itself is described as beautiful and cozy with a fantastic location close to the Historic Center of Paraty.
The staff is noted for being attentive and helpful and housekeeping ensures rooms remain spotless with daily towel changes. While many reviews highlight the room's spaciousness and comfort, a few guests noted minor issues such as older bathroom fixtures and occasional leaks.
Overall, guests find the inn’s structure, pool and atmosphere delightful, contributing to an enjoyable and relaxing stay. Despite some minor areas for improvement, the blend of charming aesthetics, helpful staff and excellent location makes Pousada da Condessa a highly recommended choice for visitors to Paraty.
Beds
Guests at Pousada da Condessa have mixed feelings about the beds. On the positive side, many reviews highlighted the comfort of the beds with phrases like comfortable bed, very comfy, wonderful bed, very good bed and excellent room, very comfortable. These comments suggest a generally favorable experience for some visitors. Additionally, the hotel is described as nice and well-kept with positive mentions of its good location and enjoyable breakfast.
However, other reviews noted significant issues, particularly with the bed configurations. Comments such as the bed is made up of two twin mattresses joined together, impossible to sleep in the middle of the bed and the junction of the two single mattresses is absurdly uncomfortable indicate that the setup fails to meet some guests’ expectations. There were also concerns about the mattresses being too hard or having a musty smell and some found the bedding unsuitable for the price charged.
While the hotel does strive for comfort in some aspects, the differing experiences with the beds suggest there may be inconsistencies that need addressing.
Cleanliness
Pousada da Condessa receives high marks for its cleanliness with many guests noting that the rooms and overall environment are well-maintained and pleasant. The inn consistently provides super clean and new towels with clean and odorless linens. Impeccable cleanliness and organization are frequently highlighted and several guests rate the cleaning a perfect 10. The attention and kindness of the staff further enhance the positive experience, contributing to a welcoming atmosphere.
The overall structure of the inn is described as wonderful with clean environments extending to the gardens and common areas. Guests appreciate the well-kept spaces, including super white sheets and meticulously maintained facilities. Regular daily cleaning, complete with towel changes, ensures that rooms remain spotless throughout the stay.
However, there are some isolated concerns. A few guests reported issues with cleaning standards, such as an unclean area under the sink or a lack of morning cleaning. Some found the beds and pillows too hard, which affected their comfort. Nonetheless, the overwhelming sentiment is that Pousada da Condessa excels in providing a clean, pleasant and well-maintained environment.
Overall, Pousada da Condessa stands out for its commitment to cleanliness and the welcoming demeanor of its staff, offering guests a clean and enjoyable stay with minor areas for improvement.
Staff
Pousada da Condessa is widely praised for its exceptional staff and service. Guests consistently highlight the attentiveness, kindness and helpful nature of the employees. The team, including standout staff members Jonas and Cida, goes above and beyond to ensure a pleasant stay, providing valuable tips and assistance with requests. The reception is particularly noted for its welcoming and polite approach. The staff's eagerness to please and their proactive attitude in anticipating guests' needs contribute significantly to the positive experiences reported. Despite one mention of a need for additional training, the overall impression remains that the staff's courtesy and dedication greatly enhance the enjoyable and friendly atmosphere at this inn.
Wi-Fi
'Pousada da Condessa' offers a mixed experience when it comes to its Wi-Fi service. Some guests have reported an excellent Wi-Fi signal and good functionality of the internet, indicating that at times, the connection can be strong and reliable. However, there have been several instances where the Wi-Fi did not work well. Certain rooms appear to suffer from particularly weak or intermittent signals and in some cases, the internet was completely unavailable during a guest's stay. While the hotel seems to have the capability for good internet service, it appears inconsistency can sometimes be an issue.
Gym
The gym at Pousada da Condessa has received favorable remarks from guests, many of whom found it to be very good and well-equipped despite its smaller size. Visitors appreciate the variety of machines and weights available, allowing for a comprehensive workout. The gym's presence alongside amenities like the pool, bar and common garden area has been a pleasant surprise for many. The sauna, also part of the gym facilities, offers a great option for relaxation, especially during rainy days. However, some guests feel the gym hours could be improved, suggesting an earlier opening time to accommodate those who prefer morning workouts. Nonetheless, the overall sentiment highlights the gym as a strong feature of the inn.
Pool
The pool area at Pousada da Condessa consistently receives high praise from guests, highlighting it as a key feature of the hotel. Words like wonderful, amazing, beautiful and incredible are frequently used to describe the pool. Visitors appreciate its large size, including swim lanes for dedicated swimming and the design which adds an element of fun. The pool is also noted for being heated, which makes it comfortable and usable throughout the day. Guests find the surrounding area very pleasant and great for relaxation with well-maintained gardens and grounds contributing to a peaceful ambiance. Some reviews mention the excellent location of the pool, benefiting from sunlight all day long. The pool area's cleanliness and the hotel's overall facilities, including a very good gym, enhance the experience further, making it an ideal spot for both relaxation and recreation.
Parking
Pousada da Condessa offers parking facilities that receive mixed feedback from guests. On the positive side, the parking is often described as good, easy and secure with some guests appreciating that it is ample and close to the rooms. Many guests find it convenient to leave their car safely and walk to nearby shops, noting the great location of the inn.
However, the parking lot is frequently mentioned as being uncovered and somewhat small for the number of guests, leading to instances where it feels a bit crowded. The parking area doesn't guarantee a space for every room, which can be a drawback during busy periods. Despite these issues, the availability of parking is a consistently mentioned amenity with some guests leaving their cars parked for the duration of their stay without issues.
Yes, Pousada da Condessa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pousada da Condessa.
No, Pousada da Condessa doesn't allow dogs.
Yes, parking facilities are available at Pousada da Condessa.