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Summary of reviewsPousada Encontro das Águas offers an enchanting retreat surrounded by nature, renowned for its superb location near Trindade Bay. Guests consistently praise the stunning seaside views and the inn’s proximity to some of Trindade's most beautiful beaches, which are just a short stroll away. This tranquil setting is ideal for those seeking peace away from urban hustle, despite the steep access to the inn. Safety is assured, and nearby attractions, including waterfalls, are easily accessible on foot.
The breakfast experience is highly commended, with guests enjoying a variety of fresh ingredients such as fruits, juices, cakes, breads, and cold cuts, set against the backdrop of a breathtaking terrace view of the sea. The welcoming demeanor of the inn’s staff and owners enriches the dining experience, despite occasional remarks about limited variety. Overall, the breakfast is celebrated for its quality and delightful setting.
Rooms offer comfort and spectacular views of the sea and forests, with an emphasis on cleanliness and spaciousness suitable for families. While rooms are generally well maintained with fresh towels provided daily, some guests have noted a disparity between advertised and actual room conditions, citing issues like insufficiently maintained bathrooms and low-quality furnishings.
Cleanliness is a strong point at the Pousada, with the entire facility described as immaculate and welcoming. However, there is room for improvement in aspects such as upgrading sheets and towels, and addressing occasional issues of mold and dirt in certain areas. Staff are notably exceptional, creating a warm and hospitable atmosphere that makes guests feel at home. Their friendliness and attentiveness leave lasting positive impressions.
The internet connection is adequate for casual use, though inconsistencies are reported, possibly due to the hilly location. Guests who require stable internet for work may face challenges, indicating a potential area for enhancement. Parking facilities present another area of difficulty, with limited space and access challenges owing to steep terrain. Although security is adequate, the extra charges and access issues could detract from the convenience for guests.
Overall, Pousada Encontro das Águas is celebrated for its incredible views, excellent breakfasts, and outstanding staff, providing a peaceful and pleasant lodging experience. Improvements in room quality, internet stability, and parking could further elevate the guest experience.
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