Hotel Temenuga

Panichishte 42.26511800, 23.29165300 , Panichishte (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Temenuga, nestled amidst a serene forest surrounded by towering pine trees, boasts a splendid location perfect for nature enthusiasts and hikers. Its proximity to the cable car leading to the stunning Seven Rila Lakes and various mountain routes makes it an excellent choice for those looking to explore the area. Guests appreciate the peaceful and picturesque environment, ideal for relaxation.

The breakfast offerings at the hotel received mixed reviews. Some guests enjoyed options like French toast with local honey, cheese and boiled eggs, appreciating the inclusion of breakfast in the price. However, a considerable number of guests were dissatisfied, highlighting the minimal and repetitive options. Complaints about cleanliness and extra charges for essential items were also noted.

Regarding the rooms, guests found them to be spacious, comfortable and clean with pleasant views of the surrounding forest. Positive remarks frequently mentioned cleanliness and the fresh smell of the rooms. Nonetheless, concerns about thin walls, lack of basic amenities and occasional maintenance issues like leaking showers and unsecured terraces were prevalent.

Cleanliness at Hotel Temenuga was generally praised with many guests noting clean bathrooms and consistent room cleanliness. Despite this, some critical remarks surfaced about certain unclean areas and lapses in thorough housekeeping standards.

The staff at Hotel Temenuga is commonly described as kind and hospitable with many guests commending their helpful and friendly demeanor. However, reports of inconsistency in service quality, particularly in the restaurant, were mentioned, along with instances of impolite behavior from some waiters.

Lastly, the hotel struggles to fully deliver on its three-star promise with its dated appearance and evident signs of poor maintenance. While it meets certain compliance standards, the need for updates and better upkeep to align with its star rating is clear. Despite these shortcomings, the charm of its natural surroundings makes Hotel Temenuga a unique retreat for those seeking tranquility and nature.
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Family Friendly Hotel
This hotel is listed as a family-friendly option, indicating it may offer suitable amenities and services for families.

Dog Friendly Hotel
Lists as a pet-friendly hotel near Sapareva Banya. Offers basic accommodations for travelers with dogs.

Hotel with Spa

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel for Yoga

3-Star Hotel

Room Types
Double Room with Balcony This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Double Room with Balcony (2 Adults + 1 Child) The spacious double room provides soundproof walls, a seating area, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed and 1 futon.

One-Bedroom Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The apartment's kitchenette is available for cooking and storing food. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

About Hotel Temenuga
License: 4610022
Guest Reviews
6.7
Rated
Location
Hotel Temenuga boasts a splendid location, favored by guests for its strategic position amidst nature's splendor. Surrounded by a peaceful forest and towering pine trees, the hotel offers a serene and picturesque setting. Its proximity to the cable car leading to the stunning Seven Rila Lakes is a significant highlight, making it an excellent choice for nature enthusiasts and hikers.

The hotel's location enhances its allure by providing easy access to numerous mountain routes, ideal for those looking to explore the area. Guests appreciate the quiet, peaceful environment, perfect for relaxation and unwinding away from the hustle and bustle.

Although it’s situated slightly off the main road and the access road can be bumpy, those with a car find it conveniently placed. The air quality is frequently praised, adding to the overall favorable experience of staying in such a tranquil and beautiful location. Despite some minor drawbacks, the charm of being nestled in the woods makes Hotel Temenuga a delightful retreat in the heart of nature.

Breakfast
The breakfast at 'Hotel Temenuga' receives mixed reviews from guests with a noticeable division between positive and negative experiences. On the bright side, some guests found the breakfast to be fantastic, great and nice, mentioning options like french toast with local honey and cheese and boiled eggs with jam. Others appreciated the inclusion of breakfast in the price and although it was repetitive, they still found it good.

However, a significant portion of guests expressed dissatisfaction, describing the breakfast as poor, very basic and not meeting continental expectations as advertised. Many reviews highlighted the minimal offerings, typically consisting of two fried slices of bread with a small amount of cheese and tea or similar variations. Some mentioned that more diverse choices and larger portions would be welcome improvements. There were also complaints about cleanliness with reports of an unclean breakfast table and cold, greasy food.

Additionally, several guests were disappointed that essential items like coffee and hot water kettles were not included in the breakfast and some had to pay extra for certain items such as jam for croissants. The repetitive nature and limited variety seemed to be a recurrent issue, leaving some guests feeling that the breakfast was a mockery or nonsense.

Overall, while there are some positives noted, the general consensus leans towards the breakfast being quite basic and in need of enhancements to satisfy a wider range of guests.

Rooms
Hotel Temenuga's rooms have received mixed feedback from guests. On a positive note, many guests found the rooms to be spacious and comfortable, offering pleasant views of the surrounding forest. Cleanliness and tidiness were frequently mentioned with several reviews highlighting that the rooms were well-maintained, clean and smelled fresh. The hotel's rooms were described as large, which comfortably accommodates guests, providing enough beds and space for relaxation.

However, there were notable downsides. Several reviews pointed out the lack of basic amenities such as shampoo, air conditioning and mosquito nets. Concerns about noise levels were common due to thin walls that allow sounds to pass through easily from adjacent rooms. Some guests noted issues with maintenance, like a leaking shower, a refrigerator door problem and terraces that couldn't be locked securely. Additionally, there were a few instances where rooms were not cleaned properly, leaving food and leftovers from previous guests.

In summary, while Hotel Temenuga offers spacious, clean and comfortable rooms with lovely views, there are some areas needing improvement, particularly in terms of noise insulation, availability of amenities and consistent housekeeping standards.

Cleanliness
Hotel Temenuga boasts several positive remarks about its cleanliness. Guests frequently highlight the clean bathrooms and consistently clean rooms, extending to the cleanliness of the bedding. Despite these positive observations, there are some critical notes regarding certain aspects of the hotel’s cleanliness. Some guests pointed out that the hotel was very dirty in certain areas and that sheets were not up to standard. A few reviews also mentioned that rooms were not cleaned thoroughly during their stay with some finding leftover food and debris under beds from previous guests. These mixed reviews suggest a generally good level of cleanliness, though with occasional lapses in maintaining consistent standards throughout the hotel.

Staff
Hotel Temenuga boasts of a notably kind and hospitable team with many guests commending the helpful and friendly demeanor of the staff. The receptionists and other personnel are frequently highlighted for their kindness and good attitude, contributing positively to the overall experience.

Despite these positive mentions, there appears to be inconsistency in service quality. Some reviews reflect negatively on the professionalism and competence of the staff, particularly in the restaurant. Instances of rude and impolite behavior from waiters have been reported, indicating room for improvement in the customer service department.

A unique aspect of the staff structure includes a multi-tasking receptionist who also operates as a cook and waitress. This multitasking role, however, may be a contributing factor to the service inefficiencies noted by some guests.

Overall, while the staff at Hotel Temenuga is often described as friendly and helpful, there are notable areas where service could be enhanced to ensure a more reliable and consistent guest experience.

3 Star
Hotel Temenuga presents a series of challenges when it comes to delivering on its three-star promise. While the property is not excessively old, it appears dated and suffers from poor maintenance. The building is in a state of disrepair with signs of damage and neglect evident throughout. Unfortunately, the overall impression is that the hotel doesn't quite align with its star rating and the price likewise seems misaligned with the quality provided. Despite these issues, it does meet certain compliance standards. However, the need for updates and better upkeep is evident.


No, Hotel Temenuga doesn't have any pool.

Yes, a spa is available at Hotel Temenuga.

Yes, Hotel Temenuga welcomes dogs.

Yes, parking facilities are available at Hotel Temenuga.

No, Hotel Temenuga doesn't have a gym.

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