Sheraton Grand Panama
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Summary of reviewsSheraton Grand Panama receives substantial praise for its many positive aspects, positioning it as a commendable choice for travelers. The hotel's central location is frequently highlighted as a major advantage, offering accessibility to essential amenities, popular attractions and the Multiplaza Mall, making it convenient for both business and leisure stays.
The breakfast experience is often regarded as outstanding with guests appreciating the delicious, varied and high-quality buffet. The staff’s attentiveness during breakfast further enhances the dining experience, though there are minor suggestions for improvement, such as extending breakfast hours and adding more local flavors.
Dinner at the hotel also receives positive feedback for the quality and variety of the food. Despite this, improvements in service speed and consistency are needed as some guests noted prolonged wait times and occasional unavailability of menu options.
Guest rooms are described as comfortable and spacious with particular praise for the very comfortable beds and cleanliness. However, the rooms are somewhat outdated and could benefit from modernization and better maintenance, especially the bathrooms.
Cleanliness throughout the hotel is generally seen in a favorable light, although a few reviews mention inconsistencies in housekeeping services. Most guests find the hotel clean and well-maintained with the pleasant and courteous staff contributing significantly to the overall positive experience.
The hotel staff are frequently commended for their friendliness, attentiveness and exceptional service, enhancing guests’ overall satisfaction. Individuals like Margelis receive special mentions for their outstanding hospitality.
The gym is another highlight, well-equipped and open 24/7, offering good value for money despite some dated equipment. The pool area is appreciated for its size and cleanliness, though there is feedback suggesting the need for better maintenance and more lounge chairs with umbrellas.
Overall, the Sheraton Grand Panama stands out for its strategic location, comfort, outstanding staff and amenities like the gym and pool, making it a top choice for travelers seeking a comfortable and efficiently connected stay.
Categories
The breakfast experience is often regarded as outstanding with guests appreciating the delicious, varied and high-quality buffet. The staff’s attentiveness during breakfast further enhances the dining experience, though there are minor suggestions for improvement, such as extending breakfast hours and adding more local flavors.
Dinner at the hotel also receives positive feedback for the quality and variety of the food. Despite this, improvements in service speed and consistency are needed as some guests noted prolonged wait times and occasional unavailability of menu options.
Guest rooms are described as comfortable and spacious with particular praise for the very comfortable beds and cleanliness. However, the rooms are somewhat outdated and could benefit from modernization and better maintenance, especially the bathrooms.
Cleanliness throughout the hotel is generally seen in a favorable light, although a few reviews mention inconsistencies in housekeeping services. Most guests find the hotel clean and well-maintained with the pleasant and courteous staff contributing significantly to the overall positive experience.
The hotel staff are frequently commended for their friendliness, attentiveness and exceptional service, enhancing guests’ overall satisfaction. Individuals like Margelis receive special mentions for their outstanding hospitality.
The gym is another highlight, well-equipped and open 24/7, offering good value for money despite some dated equipment. The pool area is appreciated for its size and cleanliness, though there is feedback suggesting the need for better maintenance and more lounge chairs with umbrellas.
Overall, the Sheraton Grand Panama stands out for its strategic location, comfort, outstanding staff and amenities like the gym and pool, making it a top choice for travelers seeking a comfortable and efficiently connected stay.
Luxury Hotel
Sheraton Grand hotels are designed to offer an elevated level of service and amenities within the Sheraton brand. This property likely features enhanced dining, a well-appointed fitness center, and comfortable, upscale accommodations, providing a reliable luxury experience.
Casino Hotel
Offers a sophisticated casino experience with a variety of gaming options. The hotel also features luxurious accommodations, fine dining restaurants, and excellent service, ensuring a high-quality stay.
Hotel with Spa
Features a well-equipped spa offering a variety of treatments. Its convenient location and comprehensive amenities make it a popular choice for travelers seeking relaxation.
Dog Friendly Hotel
Similar to the JW Marriott, the Sheraton Grand's high-end status suggests an increased likelihood of providing quality service and amenities for dogs, ensuring a comfortable and convenient stay for pet owners. The availability of various services contributes to the overall pet-friendliness.
Hotel near Nightlife Spots
Located on Vía Israel and Calle 77 San Francisco, this hotel is near various nightlife options. The hotel features multiple bars and restaurants.
Hotel with Swimming Pool
Offers a well-designed pool area with comfortable lounging options. The hotel is known for its reliable service and quality, making it a popular choice for those seeking a relaxing pool environment.
Outdoor Pool
Business Hotel
Located in San Francisco, this hotel offers a luxurious experience with a range of amenities. It features elegant rooms, gourmet dining, and extensive meeting facilities, ideal for business events and conferences.
Hotel with Parking
Sheraton Grand Panama offers free onsite parking and valet parking. The hotel features a secure car park and accessible parking, with one parking courtesy spot per guest.
Accessible Hotel
Part of the Sheraton Grand brand, it likely offers comprehensive accessibility features in its rooms and public spaces. Located in San Francisco, it provides accessible transportation options.
Hotel with Gym
Provides a well-equipped fitness center with cardio machines and strength-training equipment, plus access to a sauna and steam room for recovery.
5-Star Hotel
As a 'Grand' designation, this Sheraton property represents a higher tier within the brand, offering enhanced amenities, service, and facilities for an upscale travel experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Tennis Courts
Hotel with Outdoor Pool
Guest Reviews
Situated in a desirable area, the Sheraton Grand Panama offers a blend of convenience and accessibility, appealing to both business and leisure travelers. Highlighted frequently for its central location, the hotel places guests within close proximity to the popular Multiplaza Mall, making shopping excursions easily accessible. The hotel's excellent location is also ideal for those attending events at the Atlapa Convention Center, just across the street.
One of the most appreciated aspects is its positioning in the heart of town, placing many essential amenities and attractions within easy reach. Guests remark on the abundance of places nearby to visit, further emphasizing the hotel's advantage in providing a strategic base for exploring the city.
Despite occasional mentions of traffic issues when heading towards the city center, visitors find the location overall to be convenient and ideal. Coupled with attentive service and comfortable accommodations, the Sheraton Grand Panama stands out as a well-placed hotel making it a commendable choice for a comfortable and connected stay.
The breakfast experience at Sheraton Grand Panama receives ample praise from guests with many highlighting the delicious and varied options available. Patrons appreciate the excellent quality and the comprehensive nature of the buffet, noting its nutritious and tasty offerings. Numerous reviews commend the breakfast for being particularly outstanding with mentions of it being the most notable aspect of the hotel. The staff's attentive service during breakfast is also frequently applauded, even if some noted occasional delays or disorganization.
While many guests enjoyed the diverse and delectable choices, there were some criticisms regarding limited variety on certain days and high wait times at the buffet service. Several reviews mentioned that extending breakfast hours, particularly on Sundays, would enhance the experience. A few guests felt that the breakfast lacked unique local flavors and could benefit from more space to accommodate the buffet setup.
Overall, the breakfast at Sheraton Grand Panama is seen as a highlight of the stay, combining quality, variety and satisfactory service, though there are minor areas where improvements could elevate the dining experience even further.
The dinner experience at Sheraton Grand Panama has garnered varied feedback from guests. On the positive side, many reviews highlighted the food as being very good with phrases such as very delicious and excellent frequently mentioned. Quality and variety were also praised with the cafeteria service receiving particular commendation for its diverse offerings.
However, not all aspects were equally well received. Some guests noted that the restaurant service could be slow with waiting times extending up to three hours and the food not always meeting expectations, especially relative to the price. Additionally, some reviewers pointed out discrepancies in availability, mentioning that there were times when the hotel menu offered no options to buy and that neither dinner nor buffet lunch was provided on occasion.
In essence, while the quality of food at Sheraton Grand Panama is highly regarded, service speed and consistency in availability are areas where improvement is needed.
Sheraton Grand Panama offers a mixed experience when it comes to its rooms, according to guest reviews. While the rooms are often described as comfortable and spacious with quite a few guests praising the large and quiet rooms, there are numerous mentions of the rooms being outdated and small. Many rooms reportedly have a musty or old smell, which detracts from the overall experience. Additionally, some reviews highlight that the bathrooms are particularly small and in need of updating.
Comfort is a recurring positive theme with guests repeatedly noting the very comfortable beds, clean sheets and pillows and overall cleanliness of the rooms. Views from certain suites are also appreciated, adding to the comfort factor. Despite the smaller size of the rooms, the high level of service from the hotel staff seems to compensate for this downside to some extent.
However, there are complaints regarding the conditions and maintenance of the rooms, such as mold and even instances of pests. The lower floors reportedly lack some amenities like bathrobes, which are available on higher floors. Overall, while guests find the rooms at Sheraton Grand Panama cozy and clean, they appear to fall short of modern standards and expectations for the price point.
When it comes to enjoying a restful night's sleep at the Sheraton Grand Panama, guests frequently highlight the exceptional comfort of the beds as a standout feature. Many have appreciated the overall comfort and quality of the bedding, describing the beds as comfortable, super comfortable and even excellent. The phrase "very comfortable beds" appears consistently in reviews, emphasizing that the hotel takes bedding seriously.
However, not all feedback is glowing. A few guests noted that the beds fell short of their expectations, mentioning issues like springiness and rough sheets. Additionally, some found the double beds to be somewhat small, which could be a point of consideration for those who prefer more spacious sleeping arrangements.
Despite these occasional criticisms, the general consensus points towards the beds being a major highlight of the stay. From big comfortable beds to the bed being the best feature of the room, the Sheraton Grand Panama seems to deliver a largely satisfying sleep experience for its guests.
The Sheraton Grand Panama has received mixed feedback regarding its cleanliness from recent guests. Positively, many visitors highlighted the high level of cleanliness in their rooms, describing them as very clean and comfortable. The hotel's facilities were often praised for their cleanliness and the overall organization. Guests frequently mentioned that the staff’s attention and kindness contributed to a welcoming atmosphere.
However, there were several areas where the hotel fell short. Some guests noted that the cleaning services were inconsistent with specifics such as dirty windows, minimal room cleaning limited to sheet and towel changes and issues like moldy toilet seats or occasional bad smells. The cleanliness of the bathrooms in particular was a recurring concern with reports of outdated fixtures and unclean conditions. In some instances, guests had to request additional cleaning services due to overlooked areas or delayed cleaning routines.
Overall, while many found the hotel to be exceptionally clean and well-maintained, there's a significant room for improvement in consistency and attention to detail, particularly in the bathrooms and public spaces.
The Sheraton Grand Panama receives high marks from guests particularly for its outstanding staff. Frequent phrases like "very friendly," "attentive," and "helpful" highlight a team committed to excellent customer service. Guests consistently praised the pleasant reception staff with individuals like Margelis often singled out for going above and beyond. The breakfast and dining room service also stood out, contributing to the overall impression of exceptional service. While there were a few isolated mentions of inattentiveness and minor reservation issues, the overwhelming sentiment is that the hotel personnel are very accommodating and eager to assist. With this blend of superb staff and great value for money, the Sheraton Grand Panama emerges as a top choice for travelers seeking attentive service and a welcoming atmosphere.
The Sheraton Grand Panama boasts a commendable gym that has garnered positive feedback from guests. Noted for being well-equipped, the gym is often described as one of the best features of the hotel. Open 24/7, it offers both convenience and quality with many guests highlighting its great value for money. Despite some noting that the equipment might be a bit dated, the gym remains well-furnished and functional. Overall, the gym, along with the other facilities like the pool, spa and comfortable rooms, contributes to a pleasant stay at the hotel.
The pool at Sheraton Grand Panama receives a mix of reviews, highlighting both its appealing features and areas needing improvement. Guests often praise the pool's size and cleanliness, describing it as excellent and great. The well-maintained pool and picturesque pool area create an enjoyable setting, especially appreciated for night swimming. Visitors enjoy the layout of the hotel and the ample amenities provided, along with the super fitness and wellness areas.
On the downside, some guests express dissatisfaction with the pool area's lack of loungers with umbrellas and the necessity for more diligent maintenance. Specific complaints include occurrences of the pool area being dirty and cold water in the pool. Despite occasional issues with the pool bar service, the pool experience generally garners positive feedback, complemented by the hotel's abundant and diverse breakfast offerings.
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Location
One of the most appreciated aspects is its positioning in the heart of town, placing many essential amenities and attractions within easy reach. Guests remark on the abundance of places nearby to visit, further emphasizing the hotel's advantage in providing a strategic base for exploring the city.
Despite occasional mentions of traffic issues when heading towards the city center, visitors find the location overall to be convenient and ideal. Coupled with attentive service and comfortable accommodations, the Sheraton Grand Panama stands out as a well-placed hotel making it a commendable choice for a comfortable and connected stay.
Breakfast
While many guests enjoyed the diverse and delectable choices, there were some criticisms regarding limited variety on certain days and high wait times at the buffet service. Several reviews mentioned that extending breakfast hours, particularly on Sundays, would enhance the experience. A few guests felt that the breakfast lacked unique local flavors and could benefit from more space to accommodate the buffet setup.
Overall, the breakfast at Sheraton Grand Panama is seen as a highlight of the stay, combining quality, variety and satisfactory service, though there are minor areas where improvements could elevate the dining experience even further.
Dinner
However, not all aspects were equally well received. Some guests noted that the restaurant service could be slow with waiting times extending up to three hours and the food not always meeting expectations, especially relative to the price. Additionally, some reviewers pointed out discrepancies in availability, mentioning that there were times when the hotel menu offered no options to buy and that neither dinner nor buffet lunch was provided on occasion.
In essence, while the quality of food at Sheraton Grand Panama is highly regarded, service speed and consistency in availability are areas where improvement is needed.
Rooms
Comfort is a recurring positive theme with guests repeatedly noting the very comfortable beds, clean sheets and pillows and overall cleanliness of the rooms. Views from certain suites are also appreciated, adding to the comfort factor. Despite the smaller size of the rooms, the high level of service from the hotel staff seems to compensate for this downside to some extent.
However, there are complaints regarding the conditions and maintenance of the rooms, such as mold and even instances of pests. The lower floors reportedly lack some amenities like bathrobes, which are available on higher floors. Overall, while guests find the rooms at Sheraton Grand Panama cozy and clean, they appear to fall short of modern standards and expectations for the price point.
Beds
However, not all feedback is glowing. A few guests noted that the beds fell short of their expectations, mentioning issues like springiness and rough sheets. Additionally, some found the double beds to be somewhat small, which could be a point of consideration for those who prefer more spacious sleeping arrangements.
Despite these occasional criticisms, the general consensus points towards the beds being a major highlight of the stay. From big comfortable beds to the bed being the best feature of the room, the Sheraton Grand Panama seems to deliver a largely satisfying sleep experience for its guests.
Cleanliness
However, there were several areas where the hotel fell short. Some guests noted that the cleaning services were inconsistent with specifics such as dirty windows, minimal room cleaning limited to sheet and towel changes and issues like moldy toilet seats or occasional bad smells. The cleanliness of the bathrooms in particular was a recurring concern with reports of outdated fixtures and unclean conditions. In some instances, guests had to request additional cleaning services due to overlooked areas or delayed cleaning routines.
Overall, while many found the hotel to be exceptionally clean and well-maintained, there's a significant room for improvement in consistency and attention to detail, particularly in the bathrooms and public spaces.
Staff
Gym
Pool
On the downside, some guests express dissatisfaction with the pool area's lack of loungers with umbrellas and the necessity for more diligent maintenance. Specific complaints include occurrences of the pool area being dirty and cold water in the pool. Despite occasional issues with the pool bar service, the pool experience generally garners positive feedback, complemented by the hotel's abundant and diverse breakfast offerings.
Yes, Sheraton Grand Panama has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sheraton Grand Panama.
Yes, Sheraton Grand Panama welcomes dogs.
Yes, parking facilities are available at Sheraton Grand Panama.
Yes, Sheraton Grand Panama has a gym.
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