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Summary of reviewsCentral Park Hotel & Casino in Panama City is highly praised for its ideal location, nestled in a vibrant area with numerous dining options and shopping venues nearby, like El Dorado and Albrook Mall. Guests appreciate the easy access to major landmarks, including the National Metropolitan Park, as well as the tranquility of the area despite being in the bustling city center. The hotel offers a strategic location with proximity to major highways such as the "Corridor Norte," facilitating seamless travel to attractions like Casco Viejo and the Panama Canal.
The hotel offers a delightful breakfast experience, notable for its taste and variety. The hearty American-style offerings with a local twist cater to diverse palates. While there is room for further improvement in variety, the breakfast generally receives high praise, particularly for the service accompanying it.
Guests commend the spacious and comfortable rooms, which often include balconies offering pleasant views, mini kitchens, and other amenities enhancing convenience for longer stays. The cleanliness is consistently praised across the property, from private rooms to common areas. The friendly and attentive staff contribute significantly to the positive experience.
The beds are highly regarded for their comfort, making them a distinctive feature of the guest experience. Rooms are equipped with soft surfaces and excellent bedding, ensuring restful nights for those staying at the hotel.
Visitors also appreciate the bonus of free Wi-Fi, noting its efficiency when operating well despite occasional connectivity issues. The staff promptly address reported Wi-Fi problems, striving to maintain a satisfactory experience. The casino within the hotel adds a lively touch, with its enjoyable atmosphere and attentive service further enhancing guests' stays.
Overall, Central Park Hotel & Casino garners favorable reviews for its prime location, cleanliness, attentive staff, and cozy accommodations, making it a recommended choice for those visiting Panama City. Show more
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Categories
Casino Hotel
Features a casino and is located in El Dorado, Panama City. It offers a convenient option for those looking to combine gaming with city exploration.
Hotel with Parking
Central Park Hotel & Casino offers free private parking and free covered self parking on site. Wheelchair-accessible parking is available, though height restrictions apply.
Accessible Hotel
Central Park Hotel & Casino has its entire unit wheelchair accessible and offers elevator access to upper floors. A 'King Room - Disability Access' is available.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
King Studio with Sofa BedThis air conditioned suite has a kitchenette with a coffee maker. There are 2 flat-screen TVs, a work desk, safe and private bathroom with toiletries.
Deluxe Queen RoomThis air-conditioned room has a seating area and flat-screen TV. There is a work desk, safe and private bathroom with toiletries. You will also find a kitchenette and coffee maker.
Deluxe Queen Room with Two Queen BedsThe spacious quadruple room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
King Room - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Double RoomThe spacious double room features air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the vibrant heart of Panama City, Central Park Hotel & Casino boasts an enviable location that guests consistently praise as central, convenient, and easily accessible. Surrounded by a multitude of Asian restaurants and diverse dining options, the hotel sits comfortably near key shopping venues such as El Dorado and Albrook Mall. The area exudes a sense of safety, with the presence of police offering peace of mind to those exploring the nearby attractions. The neighborhood's proximity to major landmarks, including the National Metropolitan Park, adds to the charm and appeal of the hotel's setting.
Guests have appreciated the tranquil atmosphere despite being in the bustling city center, with numerous banks and essential services at a stone's throw distance. The strategic placement near major highways like the "Corridor Norte" ensures seamless travel to explore Panama City's attractions like Casco Viejo or even the Panama Canal. The well-kept hotel, complemented by its spacious rooms and modern amenities, provides a haven for relaxation. With its friendly and helpful staff, Central Park Hotel & Casino makes for an ideal choice for travelers seeking a centrally located yet peaceful retreat in Panama City.
Breakfast
Central Park Hotel & Casino offers a breakfast experience that elicits a range of feedback, but it largely impresses with its flavor and variety. Many guests recount a tasty and delicious spread, often describing it as hearty and substantial enough to fuel a busy day. The breakfast menu includes staples like eggs, ham, cheeses, breads, cereals, and fresh fruits. It seems to satisfy most with its American style featuring a local twist, offering something for each palate, whether one prefers a simple or more complete morning meal.
While some guests feel the breakfast could benefit from more choices, others celebrate it as outstanding and the best they experienced during an extended travel period. Service accompanying breakfast generally receives high praise, noted for being attentive and enhancing the meal enjoyment.
However, several reviews mention that the breakfast, although included, varies in consistency. Occasionally, it is described as basic or lacking variety, with limited options beyond the essentials. Nevertheless, the overall consensus is that the breakfast is good, with several guests finding it more than sufficient, and, at times, excellent. With a little enhancement in diversity of offerings, breakfast at Central Park Hotel & Casino has the potential to become an even more cherished highlight of the guest experience.
Rooms
Central Park Hotel & Casino offers guests a notably spacious and comfortable lodging experience, with many reviews highlighting the ample size of the rooms. These large rooms often come with balconies, providing pleasant views and a sense of openness. Cleanliness is consistently praised, with rooms maintained to a high standard, contributing to a relaxing and pleasant atmosphere.
The rooms are well-equipped, often featuring mini kitchens complete with a refrigerator, microwave, dishwasher, and sometimes a small dining area—enhancing convenience for longer stays. The presence of comfortable and large beds adds to the restful experience. Some rooms even boast additional amenities like air conditioning, multiple bathrooms, and TVs, which help streamline guests' stays.
The hotel features a spacious reception area, ensuring a comfortable check-in experience. The staff receives commendation for their attentive service, adding to the overall satisfaction of guest experiences. Although some comments suggest room for improvement in maintenance for certain facilities, overall impressions remain positive. The location of the hotel is also viewed favorably, offering easy access to central attractions.
Beds
The beds at Central Park Hotel & Casino receive high praise for their comfort and quality, making them a standout feature of the guest experience. Most visitors find the beds to be medium firm and incredibly comfortable, often emphasizing the spaciousness of the rooms as an added benefit. Soft and well-maintained mattresses, along with excellent sheets and fine comforters, contribute to restful nights. Although a few guests mention the need for more orthopedic support, the overall consensus is that the beds and pillows greatly enhance the stay, with many guests highlighting the beds as a key element of their room enjoyment.
Cleanliness
Central Park Hotel & Casino impresses guests with its commendable focus on cleanliness and comfort. Visitors frequently report that the rooms are impeccably clean, spacious, and equipped with comfortable beds, making for a very pleasant stay. Many appreciate the excellent overall cleanliness maintained throughout the property, from the private rooms to the common areas. The modern facilities contribute to the sparkling cleanliness of the environment.
Service also stands out, with friendly and accommodating staff ensuring that guests' needs are met promptly. The cleaning staff receives particular praise for their exceptional service, which further enhances the positive experience. A pleasant surprise, the well-maintained pool area provides a relaxing retreat, while the convenient kitchenette adds to the hotel's appeal, allowing guests to enjoy a comfortable and affordable stay with plenty of nearby dining options.
However, some areas show signs of needing better upkeep, such as the hotel's garage, which lacks lighting and proper cleaning. Additionally, despite the majority of the hotel being well-maintained, there are occasional hints of dust in certain rooms, which detracts slightly from the overall cleanliness. Nonetheless, these minor issues do not overshadow the excellent cleanliness and service that characterize Central Park Hotel & Casino, making it a worthwhile choice for travelers seeking a welcoming and clean environment close to shopping and dining venues.
Staff
The staff at Central Park Hotel & Casino have left an indelible impression on guests, consistently earning high praise for their professionalism and warmth. Visitors frequently commend the staff for being extraordinarily friendly, attentive, and accommodating, often going above and beyond to ensure a pleasant stay. Reception staff and housekeeping, among others, are highlighted for their exceptional service, contributing to a welcoming and comfortable atmosphere. Many guests note that the staff's efforts significantly enhance the overall experience, helping to alleviate any issues or questions promptly and efficiently. From the quick check-in process to personalized assistance, the staff's dedication to providing A1 service is often recognized. Language barriers seem to be minimal, as some staff members are able to communicate in English, further facilitating a smooth guest experience. Guests repeatedly express their appreciation for the considerate and helpful nature of the hotel employees, stating that their geniality and support make all the difference during their stay.
Wi-Fi
Central Park Hotel & Casino offers free Wi-Fi throughout the premises, a boon in an era where some hotels still charge for connectivity. Guests note that when it works well, the internet connection is fast and efficient, allowing for seamless browsing and streaming. Rooms with good Wi-Fi have impressed some visitors, highlighting its reliability and speed. However, the Wi-Fi experience is inconsistent; while some guests enjoy a strong signal within their rooms, others encounter weak coverage or even a nonexistent connection. Spotty signals and occasional interruptions can detract from an otherwise satisfactory experience. Fortunately, reported Wi-Fi problems have been quickly addressed by hotel staff. Overall, the hotel's free Wi-Fi is appreciated, especially when connectivity is seamless, though improvements in coverage could enhance the guest experience.
Parking
The Central Park Hotel & Casino offers parking facilities for guests, which are appreciated for their proximity to shopping and sight-seeing locations. However, there are considerable downsides to the parking experience. The parking system lacks automation and a dedicated card, making it cumbersome for guests to get in and out. The process is further slowed by a manual barrier system, and guests are often required to take two different elevators to access the hotel, which can be inconvenient. The parking areas are criticized for inadequate lighting and cleanliness, with reports of a foul smell due to trash being stored nearby. Lack of signage in the parking complex causes confusion in finding the way to the hotel. Despite these challenges, some improvements have been noted over time. While the hotel does offer a valet parking service, the overall state of the parking facilities could benefit from better maintenance and upgrades.
Casino
Central Park Hotel & Casino offers a convenient location near shopping and dining options, providing easy access to entertainment and leisure. The highlight for many guests is the onsite Golden Lion Casino, noted for its fun atmosphere and large spaces. The casino, situated right within the hotel building, features a bar and adds vibrant nightlife options with a disco and happy hour offerings. Guests appreciate the friendly environment and good service provided by the staff. The recent change in ownership has brought a fresh name to the casino, indicating ongoing improvements and a commitment to enhancing visitor experiences.
No, Central Park Hotel & Casino doesn't have any pool.
No, a spa isn't available at Central Park Hotel & Casino.
No, Central Park Hotel & Casino doesn't allow dogs.
Yes, parking facilities are available at Central Park Hotel & Casino.
No, Central Park Hotel & Casino doesn't have a gym.