Boardwalk Beach Hotel
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Summary of reviewsBoardwalk Beach Hotel offers a highly attractive beachfront location that consistently receives high praise from guests. Positioned directly on the beach, it provides unbeatable convenience for beachgoers who can step right from their rooms onto the sandy shores. The hotel also boasts spectacular ocean views from many of its rooms and balconies, making it a favorite among those looking to enjoy the Gulf's beauty. The proximity to local attractions, dining options and shopping venues further enhances its appeal, providing a seamless blend of relaxation and exploration. Even though the building shows signs of age, its well-kept grounds and excellent beach access more than compensate, creating a peaceful retreat despite being in a bustling area.
The breakfast experience, though mixed, does have some positive highlights. Guests have enjoyed the quality of specific items like grits and praised certain aspects of the breakfast. However, the cost and lack of complimentary options have been points of contention, indicating room for improvement in both value and variety offered.
The hotel provides an overall positive dining experience with guests enjoying the variety available at on-site food options including a food court, restaurants and a Tiki Bar. The food quality has been described as good with particular mentions of the great Bloody Marys and efficient service at the Anchor Bar and Grill. While some found dinner options lacking and occasionally faced closures, the general sentiment leans towards satisfaction thanks to the convenience and service of the restaurant staff.
Guest opinions on the rooms tend to lean towards a need for significant improvement. While guests appreciated the spaciousness and the advantage of a beachfront view, many pointed out issues related to outdated decor, cleanliness and maintenance — such as dirty floors, malfunctioning appliances and subpar bathroom conditions. Despite occasional praise for clean and spacious accommodations, these negative aspects highlight the need for renovations and more consistent housekeeping.
The cleanliness of the hotel receives varied feedback. Positive remarks are made about daily clean towels and some guests finding their rooms neat upon arrival. However, frequent reports of dirty floors, mold and issues like rust and malfunctioning appliances suggest inconsistent maintenance and cleanliness standards. Addressing these issues could greatly enhance the overall guest experience.
The staff at the hotel receives mixed reviews. Many guests have encountered friendly and helpful employees, especially at the front desk with specific mentions of outstanding individual service. However, contrary experiences also exist, featuring staff perceived as rude, unresponsive or overworked, including language barriers that contributed to misunderstandings and poor customer service.
The Wi-Fi and television services at the hotel are commonly criticized. Many guests report unreliable and slow internet connections with occasional charges adding to the frustration. Television services face similar issues with poor signals and outdated equipment detracting from the overall experience. Guests who depend on reliable Wi-Fi or television should be prepared for possible inconveniences.
The pool area elicits a mix of positive and negative reactions. Some guests appreciate the well-maintained pool and its proximity to the beach, making it ideal for relaxation. However, others report issues with cleanliness, such as dirty water and debris, coupled with maintenance closures that affect the experience. Consistent upkeep and effective maintenance are suggested to meet guest expectations better.
The beach access is a standout aspect of the hotel with the proximity to the clean and well-maintained beach being a major draw for guests. The convenience of being steps away from the shoreline and enjoying spectacular ocean views significantly enhances the stay, despite some concerns with maintenance and amenities.
Finally, parking at Boardwalk Beach Hotel presents a blend of positive experiences with ample and well-lit parking options, including valet and secure parking. Nevertheless, challenges with parking, including accessibility and convenience for all guests, are occasional drawbacks that surface in reviews.
Overall, Boardwalk Beach Hotel excels in its prime beachfront location and the associated views and access, which remain significant factors in its favor. Enhancements in room quality, cleanliness, Wi-Fi and consistent staff service could further elevate the overall guest experience.
Categories
The breakfast experience, though mixed, does have some positive highlights. Guests have enjoyed the quality of specific items like grits and praised certain aspects of the breakfast. However, the cost and lack of complimentary options have been points of contention, indicating room for improvement in both value and variety offered.
The hotel provides an overall positive dining experience with guests enjoying the variety available at on-site food options including a food court, restaurants and a Tiki Bar. The food quality has been described as good with particular mentions of the great Bloody Marys and efficient service at the Anchor Bar and Grill. While some found dinner options lacking and occasionally faced closures, the general sentiment leans towards satisfaction thanks to the convenience and service of the restaurant staff.
Guest opinions on the rooms tend to lean towards a need for significant improvement. While guests appreciated the spaciousness and the advantage of a beachfront view, many pointed out issues related to outdated decor, cleanliness and maintenance — such as dirty floors, malfunctioning appliances and subpar bathroom conditions. Despite occasional praise for clean and spacious accommodations, these negative aspects highlight the need for renovations and more consistent housekeeping.
The cleanliness of the hotel receives varied feedback. Positive remarks are made about daily clean towels and some guests finding their rooms neat upon arrival. However, frequent reports of dirty floors, mold and issues like rust and malfunctioning appliances suggest inconsistent maintenance and cleanliness standards. Addressing these issues could greatly enhance the overall guest experience.
The staff at the hotel receives mixed reviews. Many guests have encountered friendly and helpful employees, especially at the front desk with specific mentions of outstanding individual service. However, contrary experiences also exist, featuring staff perceived as rude, unresponsive or overworked, including language barriers that contributed to misunderstandings and poor customer service.
The Wi-Fi and television services at the hotel are commonly criticized. Many guests report unreliable and slow internet connections with occasional charges adding to the frustration. Television services face similar issues with poor signals and outdated equipment detracting from the overall experience. Guests who depend on reliable Wi-Fi or television should be prepared for possible inconveniences.
The pool area elicits a mix of positive and negative reactions. Some guests appreciate the well-maintained pool and its proximity to the beach, making it ideal for relaxation. However, others report issues with cleanliness, such as dirty water and debris, coupled with maintenance closures that affect the experience. Consistent upkeep and effective maintenance are suggested to meet guest expectations better.
The beach access is a standout aspect of the hotel with the proximity to the clean and well-maintained beach being a major draw for guests. The convenience of being steps away from the shoreline and enjoying spectacular ocean views significantly enhances the stay, despite some concerns with maintenance and amenities.
Finally, parking at Boardwalk Beach Hotel presents a blend of positive experiences with ample and well-lit parking options, including valet and secure parking. Nevertheless, challenges with parking, including accessibility and convenience for all guests, are occasional drawbacks that surface in reviews.
Overall, Boardwalk Beach Hotel excels in its prime beachfront location and the associated views and access, which remain significant factors in its favor. Enhancements in room quality, cleanliness, Wi-Fi and consistent staff service could further elevate the overall guest experience.
Hotel near Golf Courses
This hotel is listed among properties near both Hombre Golf Club and Holiday Golf Club. Its location offers guests access to two significant golf courses in the area.
Beachfront Hotel
Located in the middle of Panama City Beach's shopping, dining and entertainment options, Boardwalk Beach Hotel offers on-site amenities including swimming pools, dining, the region's only beachfront meeting & convention center, and our landmark beach.
Hotel near The Beach
Located directly on the beach, this hotel offers immediate access to the ocean. It provides a convenient option for beachgoers.
Hotel for Honeymoon
Located on the beachfront, this hotel offers direct access to the beach and various amenities. It's a great option for couples looking for a mix of relaxation and activities.
Dog Friendly Hotel
The Boardwalk Beach Hotel is a pet-friendly option with an excellent stay. It offers accommodation for furry companions alongside their owners.
Hotel with Swimming Pool
This hotel offers a beachfront location and multiple pools.
Outdoor Pool
Cheap Hotel
Boardwalk Beach Hotel provides affordable beachfront accommodation with direct beach access. It features a pool and on-site dining, offering a balance of value and convenience for budget-minded travelers.
Hotel with Outdoor Pool
Boardwalk Beach Hotel provides guests with access to two distinct outdoor pools. This offers more options for swimming and lounging compared to properties with a single outdoor pool.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Guest Reviews
Boardwalk Beach Hotel boasts a truly enviable location that consistently garners high praise from its guests. Nestled right on the beach, the hotel offers unparalleled convenience for beach lovers who enjoy stepping out of their rooms directly onto the sandy shores. This beachfront setting also provides spectacular views of the ocean, allowing guests to soak in the beauty of the Gulf from their rooms or balconies.
The convenience extends beyond just the beach, as the hotel is close to a variety of local attractions, dining options and shopping venues. Guests appreciate being in the midst of it all with easy access to nearby attractions and amenities. Despite being in a bustling area, the hotel manages to maintain a quiet and private atmosphere, offering a peaceful retreat after a day of exploring or sunbathing.
While the building shows signs of age, the well-kept grounds and excellent beach access more than make up for it. The beachfront location, coupled with the proximity to popular spots like Pineapple Willy’s, makes this hotel a favorite among visitors. The location is particularly advantageous for families and those looking to maximize their time by the water without hassle.
Overall, the location of Boardwalk Beach Hotel is its standout feature, continually satisfying guests who prioritize being close to the beach and key points of interest. With panoramic ocean views, easy beach access and a central spot near top attractions, the hotel presents a compelling option for a memorable coastal getaway.
The breakfast experience at the Boardwalk Beach Hotel has garnered mixed feedback from guests. While some appreciated the quality, describing the breakfast and grits as amazing, others found it overpriced and lacking in value. The absence of a complimentary or continental breakfast was a frequent point of contention with numerous guests noting that they had to pay extra for breakfast despite the already high room prices. Various comments mentioned that the breakfast options were not only costly but also limited and not always available early enough for those with early schedules.
Additionally, issues such as broken juice machines, additional charges for coffee refills and subpar food quality were noted. Some guests were also unaware that breakfast was available and felt that the hotel did not communicate this information effectively. Overall, while there are some positive remarks about the food, many guests feel the breakfast service could be significantly improved, both in terms of cost and quality.
Dining at the Boardwalk Beach Hotel offers a variety of experiences that primarily lean towards the positive. Guests highlight the convenience of having multiple on-site food options, including a food court, restaurants and a Tiki Bar. Many praised the food's quality, describing it as pretty good and really good. Special mentions go to the great Bloody Marys and the overall impressive selection at the bar and grill. Additionally, the Anchor Bar and Grill is noted as a nice place to relax with exceptional service from the bartenders and food counter staff.
However, some reviews pointed out a few issues. Dinner options received mixed feedback with some finding the quality unsatisfactory and noting it was cheaper to eat elsewhere. Additionally, a few guests experienced inconvenience due to the restaurant being closed or found dinner options limited and unpalatable. Despite these drawbacks, the overall sentiment leans towards a positive dining experience, especially appreciated for its on-site convenience and friendly staff.
The Boardwalk Beach Hotel has a mixed reputation among guests, predominantly leaning towards the need for significant improvements. Visitors appreciated the hotel's prime beachfront location and the size of the rooms, which were often described as spacious and clean at times. However, many guests felt that the rooms were outdated, often requiring urgent renovations and upgrades.
Several reviews highlighted cleanliness issues with dirty floors, stained furniture and malfunctioning appliances. Instances of mold, unpleasant odors and insect infestations were noted, leading to discomfort for some guests. The bathrooms received particular criticism, frequently being described as small, unclean and in disrepair with issues such as clogged toilets and non-draining tubs being common complaints.
Guests also pointed out the inconsistency in room maintenance and cleaning with some rooms not being serviced regularly during their stay. Additionally, outdated and malfunctioning TVs and air conditioning units detracted from the overall experience.
While the staff and atmosphere were occasionally praised, the negative aspects related to room conditions and maintenance were prevalent in the reviews, suggesting that prospective visitors should manage their expectations regarding the room quality and overall upkeep of the hotel.
The Boardwalk Beach Hotel receives mixed feedback when it comes to its beds. On the positive side, some guests found the beds comfortable, describing them as firm or soft to their liking. However, a substantial number of reviews indicate that many guests had less favorable experiences. Reports frequently mention that the beds were hard, akin to sleeping on the floor or even bricks. Several reviews noted that the mattresses were thin, worn out or comparable to plywood, often causing discomfort or pain during sleep. Issues with cleanliness, such as dirty linens and sand in the beds, were also noted. Additionally, guests found the beds to be small and low to the ground, which added to their discomfort. Some even experienced broken beds or encountered bed bugs. Overall, the consensus suggests that while a few found the beds adequate, many guests believe the hotel could significantly improve their sleeping arrangements.
The Boardwalk Beach Hotel boasts a prime location right on the beautiful beach and is close to Andrews State Park, providing guests with stunning views and convenient beach access. Some reviews highlight that the rooms are generally clean with neat and tidy accommodations upon arrival. Daily towels are provided and the rooms felt very clean for some guests, adding to their overall satisfaction with the stay.
However, many guests have voiced concerns about the cleanliness and upkeep of the hotel. There are frequent reports of dirty floors, unclean bathrooms and general maintenance issues, such as mold, rust and malfunctioning appliances. Several reviewers mentioned difficulties with housekeeping standards, stating that rooms were not cleaned during their stay and there were issues with sand, dirt and even roaches in some cases. Others found the rooms and hotel facilities to be outdated and in need of significant upgrades, from peeling paint to broken appliances and unclean linens.
Overall, while the location of the Boardwalk Beach Hotel and its proximity to the beach and park are major advantages, the cleanliness and maintenance of the facilities frequently fell short of guests' expectations. Ensuring consistent housekeeping and addressing the property’s aging infrastructure could markedly improve guest experiences.
The staff at Boardwalk Beach Hotel received mixed reviews from guests with significant variations in their experiences. On the positive side, many guests found the staff to be friendly, helpful and courteous. Front desk personnel were often highlighted for their politeness and professionalism and several guests mentioned specific staff members, like Monica, for their outstanding service. Housekeeping was occasionally praised for being friendly and quick with some guests noting the cleanliness of the hotel.
However, there were numerous reports of rude and unhelpful staff members. Instances of staff being dismissive, argumentative and unwilling to assist were frequently mentioned. Language barriers seemed to exacerbate the issue with some staff members not understanding English well, leading to further frustration among guests. Complaints about unresponsiveness and poor customer service were common, including situations where staff refused to fulfill basic requests or provided inadequate service.
While some guests enjoyed smooth and pleasant interactions, others encountered staff who appeared overworked and unfriendly, particularly at the front desk. There were also mentions of specific incidents where the staff’s attitude negatively impacted the guests' stay, including issues with maintenance, check-in processes and overall communication.
In summary, the experiences with the staff at Boardwalk Beach Hotel ranged widely, from highly commendable service to significant disappointments. The consistency in service quality appears to be a point of concern for many guests.
When staying at the Boardwalk Beach Hotel, guests have consistently experienced a range of issues related to the hotel's Wi-Fi and television services. Despite the relaxed coastal atmosphere and other amenities, Wi-Fi connectivity at the hotel often leaves much to be desired. Guests have noted that the Wi-Fi service is unreliable, slow or sometimes entirely unavailable, particularly in common areas like the beach and pool. Though Wi-Fi access is offered upon request and occasionally works fine, reliability seems to be a recurring issue.
The hotel charges for Wi-Fi, which sometimes frustrates guests given its inconsistent performance. Many guests reported that the internet service was spotty or fickle, making activities like streaming or even basic browsing challenging at times. Paying for a service that doesn’t meet expectations might be a point of contention for future visitors.
Television services present similar challenges. Several guests have experienced problems with their room's TV, ranging from poor signals to complete non-functionality. Some TVs are outdated and issues with cable lines have occasionally left rooms without any TV service at all.
Overall, while Boardwalk Beach Hotel offers a beautiful setting by the sea, it may not be the best choice for those who require reliable internet and TV services during their stay.
The pool area at the Boardwalk Beach Hotel offers a mix of experiences for guests. Many reviewers appreciated the convenient access to the beach and the nice setup outside, highlighting a generally pleasant atmosphere for relaxation. A number of guests found the pool to be well-maintained, clean and spacious enough for enjoyment. Some mentioned that their children loved the proximity of the pool to their rooms and its suitability for early morning swims, adding that it was a key reason for their repeated stays.
However, there were notable concerns regarding the pool's upkeep and cleanliness. Multiple reviews pointed out instances of dirty water, mold and maintenance issues with some pools being described as green, murky or filled with debris. Several guests experienced closures of the pool during their stay for various reasons, including repairs and cleanliness issues. Complaints about the pool being too cold or not heated were also common, particularly during cooler periods.
Although the pool area was described as crowded at times, which some found off-putting, others noted it as being well-kept and true to the advertised images. The presence of maintenance issues and occasional closures seems to have contributed significantly to mixed feelings about the pool facilities. In sum, while the pool can be a highlight of the hotel stay, consistent maintenance and cleanliness appear to be areas in need of improvement to fully meet guest expectations.
The Boardwalk Beach Hotel stands out for its exceptional beachfront location, as emphasized in numerous guest reviews. The hotel's prime position right on the beach offers guests the convenience of stepping out of their rooms and being just a few steps away from the sandy shores of a beautiful, clean and relaxing beach. Many visitors appreciated the spectacular ocean views from their rooms and the easy, straightforward access to the beach. The proximity to local attractions also adds to the appeal, making it an excellent choice for those looking to explore nearby sites without the hassle of long commutes.
Guests consistently praised the cleanliness of the beach area, noting that it was well-maintained and uncrowded, providing a pleasant atmosphere for relaxation. The beachfront property not only provides a visually stunning setting but also allows for quick and effortless access to the water, enhancing the overall experience of staying at the hotel. Even issues such as the beach being closed due to a storm did not seem to overshadow the positive impression left by the location and views.
The convenience of having restaurants, shops and necessary amenities within walking distance further adds to the desirability of this hotel. The hotel’s boardwalk area received positive remarks for its neatness and the ease with which guests could walk directly to the beach. Despite some minor issues with room maintenance and amenities, the overwhelming sentiment remains that the Boardwalk Beach Hotel's beachfront access and scenic views are its standout features, making it a favorite among beach lovers.
When visiting Boardwalk Beach Hotel, guests consistently mention the mixed experiences with parking facilities. There are frequent positive notes highlighting ample parking opportunities, covered and well-lit parking lots and even valet and secure options available. Handicap and motorcycle-specific parking are appreciated by some, along with the convenience of having parking areas near the lobby and across the street. Free parking is an added bonus for many visitors who highlight it as a perk of the stay.
However, a significant number of reviews bring up challenges with parking. Many guests find the parking to be limited, scarce and at times non-existent, especially during peak times or events hosted by the hotel. Difficulties in parking close to the building of their stay and the need to park in overflow lots, which are not well explained, often lead to frustration. Some guests report having to park far from their rooms, sometimes even 10 minutes away and mention issues with insufficient parking spaces, leading to inconvenience upon returning to the hotel.
In summary, while the hotel offers several parking amenities, the availability and location of parking spaces can be a challenge, especially during busy times. Therefore, potential guests might want to prepare for possible parking difficulties but can appreciate the varied options when spaces are available.
The Boardwalk Beach Hotel appears to be a popular choice for families, particularly those looking for a spacious environment to accommodate larger groups. The hotel offers family-oriented amenities and a family-friendly atmosphere, which many visitors have appreciated. Families with children seem to enjoy the activities provided, such as the pool and arcade. Bunk beds for the kids are a notable positive feature, adding convenience and fun for young guests. Despite some logistic challenges, like distance from certain facilities and minor maintenance issues, the general sentiment reflects that the hotel caters well to the needs of family travelers. With family suites and ample space, the hotel undoubtedly appeals to those planning a family vacation. The cleanliness of the pool area and proactive, family-friendly staff further enhance the experience, making it a decent choice for a family getaway.
The area surrounding the Boardwalk Beach Hotel offers a dynamic nightlife. Nestled right on the beach, guests can indulge in lively evenings at the beach bar, especially on Friday and Saturday nights when the music ramps up and adds to the festive atmosphere. The hotel stands apart from others in the vicinity by not having as many party-goers, creating a balance for those looking to enjoy the social scene without it being overwhelmingly chaotic. College kids contribute to the vibrance, infusing a youthful energy into the nights. However, guests should be aware that the nightlife can sometimes lead to noise disturbances and occasional conflicts in the vicinity.
Boardwalk Beach Hotel receives mixed feedback regarding its accessibility features for guests with disabilities. Positively, the hotel offers accessible bathrooms and walk-in showers, making it easier for guests with mobility challenges. Some guests noted that the property provides easy access to the beach, including ocean-view rooms. The hotel is conveniently located near parking lots and beach access points.
However, several issues were highlighted, particularly regarding the lack of ADA compliance. Guests mentioned that no rooms fully met ADA standards and the elevator's unreliability significantly impacted accessibility for those with disabilities. Manual wheelchair users found the space within rooms tight and there were no accommodations specifically designed to cater to their needs.
Additional concerns included overall cleanliness, particularly around the pool and outdated facilities. The a/c units and room lighting required maintenance and the high cost did not seem justified given the insufficient accessibility features. Overall, while the hotel has some accessible amenities, there are significant areas for improvement to fully accommodate guests with disabilities.
The Boardwalk Beach Hotel offers an outdoor pool that has received mixed but predominantly positive feedback from guests. Many visitors appreciated the pool, describing it as nice, clean and a great addition to the hotel's beachside location. The pool area was frequently highlighted as enjoyable and comfortable with some guests noting that the pool was of a good size and heated, making it suitable for various seasons.
The pool's direct access to the beach was another commonly praised feature, enhancing the overall experience for beach lovers. Furthermore, amenities such as a gazebo and a late-night movie screening in the pool area added extra value to the stay.
However, the pool did face occasional issues with cleanliness and access with a few guests reporting that it was dirty, closed or crowded at times. Despite these drawbacks, many found the pool and its surroundings to be a pleasant and valuable part of their stay, especially given the reasonable pricing of the rooms.
The Boardwalk Beach Hotel is known for its pet-friendly environment, making it a popular choice for guests traveling with their four-legged companions. The hotel allows pets, including service dogs and welcomes them warmly. Guests appreciate being able to bring their pets without incurring expensive fees. The pet-friendly Tiki Bar and Grill adds a nice touch for those who wish to dine without leaving their pets behind.
The hotel's location is close to a good beach, although some guests noted that the beach itself isn't particularly dog-friendly. Nonetheless, the property's proximity to the beach and its overall accommodations for dogs make it a convenient choice for pet owners. The rooms are good for dogs with some guests expressing their gratitude for the peace of mind that comes with having their pets with them.
However, the pet-friendly environment does come with occasional drawbacks. There have been reports of dogs barking throughout the day and night, which disturbed some guests. In a few instances, neighbors' dogs were particularly disruptive. Additional comments mention that staff assistance in these situations could be improved.
Overall, the Boardwalk Beach Hotel stands out for being very pet-friendly, allowing dogs and other pets to stay and enjoy the facilities alongside their owners. This is particularly significant for those who travel frequently and appreciate the ability to have their pets accompany them on their stays. However, potential guests should be aware of the possible disturbances caused by other pets, particularly barking, during their stay.
Boardwalk Beach Hotel is repeatedly praised for its prime beachfront location, offering guests unparalleled access to the sea. Visitors frequently mention enjoying the direct beach access with the shore just footsteps away from their rooms. The proximity to the beach is consistently highlighted as a major asset, making it easy for guests to enjoy the ocean views and sandy shores. Many reviews commend the convenience of having the beach right outside their doorstep, elevating their stay with the natural beauty and tranquility of the ocean.
The beachfront view is another standout feature with guests often appreciating the picturesque scenery and easy beach access. The rooms with beachfront views are particularly noted for providing a fantastic visual treat. This, combined with a location that is perfect for beach lovers, makes the hotel a favored destination for those wanting to immerse themselves in the coastal experience.
Despite minor issues mentioned, the hotel's beachfront location remains the most lauded aspect, ensuring that the proximity to the beach significantly enhances the overall guest experience. The ease of walking to the beach for relaxation or activities adds to the appeal, along with the spectacular views that the beachfront rooms offer.
Location Show Map
Location
The convenience extends beyond just the beach, as the hotel is close to a variety of local attractions, dining options and shopping venues. Guests appreciate being in the midst of it all with easy access to nearby attractions and amenities. Despite being in a bustling area, the hotel manages to maintain a quiet and private atmosphere, offering a peaceful retreat after a day of exploring or sunbathing.
While the building shows signs of age, the well-kept grounds and excellent beach access more than make up for it. The beachfront location, coupled with the proximity to popular spots like Pineapple Willy’s, makes this hotel a favorite among visitors. The location is particularly advantageous for families and those looking to maximize their time by the water without hassle.
Overall, the location of Boardwalk Beach Hotel is its standout feature, continually satisfying guests who prioritize being close to the beach and key points of interest. With panoramic ocean views, easy beach access and a central spot near top attractions, the hotel presents a compelling option for a memorable coastal getaway.
Breakfast
Additionally, issues such as broken juice machines, additional charges for coffee refills and subpar food quality were noted. Some guests were also unaware that breakfast was available and felt that the hotel did not communicate this information effectively. Overall, while there are some positive remarks about the food, many guests feel the breakfast service could be significantly improved, both in terms of cost and quality.
Dinner
However, some reviews pointed out a few issues. Dinner options received mixed feedback with some finding the quality unsatisfactory and noting it was cheaper to eat elsewhere. Additionally, a few guests experienced inconvenience due to the restaurant being closed or found dinner options limited and unpalatable. Despite these drawbacks, the overall sentiment leans towards a positive dining experience, especially appreciated for its on-site convenience and friendly staff.
Rooms
Several reviews highlighted cleanliness issues with dirty floors, stained furniture and malfunctioning appliances. Instances of mold, unpleasant odors and insect infestations were noted, leading to discomfort for some guests. The bathrooms received particular criticism, frequently being described as small, unclean and in disrepair with issues such as clogged toilets and non-draining tubs being common complaints.
Guests also pointed out the inconsistency in room maintenance and cleaning with some rooms not being serviced regularly during their stay. Additionally, outdated and malfunctioning TVs and air conditioning units detracted from the overall experience.
While the staff and atmosphere were occasionally praised, the negative aspects related to room conditions and maintenance were prevalent in the reviews, suggesting that prospective visitors should manage their expectations regarding the room quality and overall upkeep of the hotel.
Beds
Cleanliness
However, many guests have voiced concerns about the cleanliness and upkeep of the hotel. There are frequent reports of dirty floors, unclean bathrooms and general maintenance issues, such as mold, rust and malfunctioning appliances. Several reviewers mentioned difficulties with housekeeping standards, stating that rooms were not cleaned during their stay and there were issues with sand, dirt and even roaches in some cases. Others found the rooms and hotel facilities to be outdated and in need of significant upgrades, from peeling paint to broken appliances and unclean linens.
Overall, while the location of the Boardwalk Beach Hotel and its proximity to the beach and park are major advantages, the cleanliness and maintenance of the facilities frequently fell short of guests' expectations. Ensuring consistent housekeeping and addressing the property’s aging infrastructure could markedly improve guest experiences.
Staff
However, there were numerous reports of rude and unhelpful staff members. Instances of staff being dismissive, argumentative and unwilling to assist were frequently mentioned. Language barriers seemed to exacerbate the issue with some staff members not understanding English well, leading to further frustration among guests. Complaints about unresponsiveness and poor customer service were common, including situations where staff refused to fulfill basic requests or provided inadequate service.
While some guests enjoyed smooth and pleasant interactions, others encountered staff who appeared overworked and unfriendly, particularly at the front desk. There were also mentions of specific incidents where the staff’s attitude negatively impacted the guests' stay, including issues with maintenance, check-in processes and overall communication.
In summary, the experiences with the staff at Boardwalk Beach Hotel ranged widely, from highly commendable service to significant disappointments. The consistency in service quality appears to be a point of concern for many guests.
Wi-Fi
The hotel charges for Wi-Fi, which sometimes frustrates guests given its inconsistent performance. Many guests reported that the internet service was spotty or fickle, making activities like streaming or even basic browsing challenging at times. Paying for a service that doesn’t meet expectations might be a point of contention for future visitors.
Television services present similar challenges. Several guests have experienced problems with their room's TV, ranging from poor signals to complete non-functionality. Some TVs are outdated and issues with cable lines have occasionally left rooms without any TV service at all.
Overall, while Boardwalk Beach Hotel offers a beautiful setting by the sea, it may not be the best choice for those who require reliable internet and TV services during their stay.
Pool
However, there were notable concerns regarding the pool's upkeep and cleanliness. Multiple reviews pointed out instances of dirty water, mold and maintenance issues with some pools being described as green, murky or filled with debris. Several guests experienced closures of the pool during their stay for various reasons, including repairs and cleanliness issues. Complaints about the pool being too cold or not heated were also common, particularly during cooler periods.
Although the pool area was described as crowded at times, which some found off-putting, others noted it as being well-kept and true to the advertised images. The presence of maintenance issues and occasional closures seems to have contributed significantly to mixed feelings about the pool facilities. In sum, while the pool can be a highlight of the hotel stay, consistent maintenance and cleanliness appear to be areas in need of improvement to fully meet guest expectations.
Beach
Guests consistently praised the cleanliness of the beach area, noting that it was well-maintained and uncrowded, providing a pleasant atmosphere for relaxation. The beachfront property not only provides a visually stunning setting but also allows for quick and effortless access to the water, enhancing the overall experience of staying at the hotel. Even issues such as the beach being closed due to a storm did not seem to overshadow the positive impression left by the location and views.
The convenience of having restaurants, shops and necessary amenities within walking distance further adds to the desirability of this hotel. The hotel’s boardwalk area received positive remarks for its neatness and the ease with which guests could walk directly to the beach. Despite some minor issues with room maintenance and amenities, the overwhelming sentiment remains that the Boardwalk Beach Hotel's beachfront access and scenic views are its standout features, making it a favorite among beach lovers.
Parking
However, a significant number of reviews bring up challenges with parking. Many guests find the parking to be limited, scarce and at times non-existent, especially during peak times or events hosted by the hotel. Difficulties in parking close to the building of their stay and the need to park in overflow lots, which are not well explained, often lead to frustration. Some guests report having to park far from their rooms, sometimes even 10 minutes away and mention issues with insufficient parking spaces, leading to inconvenience upon returning to the hotel.
In summary, while the hotel offers several parking amenities, the availability and location of parking spaces can be a challenge, especially during busy times. Therefore, potential guests might want to prepare for possible parking difficulties but can appreciate the varied options when spaces are available.
Family
Nightlife
Accessible
However, several issues were highlighted, particularly regarding the lack of ADA compliance. Guests mentioned that no rooms fully met ADA standards and the elevator's unreliability significantly impacted accessibility for those with disabilities. Manual wheelchair users found the space within rooms tight and there were no accommodations specifically designed to cater to their needs.
Additional concerns included overall cleanliness, particularly around the pool and outdated facilities. The a/c units and room lighting required maintenance and the high cost did not seem justified given the insufficient accessibility features. Overall, while the hotel has some accessible amenities, there are significant areas for improvement to fully accommodate guests with disabilities.
Outdoor Pool
The pool's direct access to the beach was another commonly praised feature, enhancing the overall experience for beach lovers. Furthermore, amenities such as a gazebo and a late-night movie screening in the pool area added extra value to the stay.
However, the pool did face occasional issues with cleanliness and access with a few guests reporting that it was dirty, closed or crowded at times. Despite these drawbacks, many found the pool and its surroundings to be a pleasant and valuable part of their stay, especially given the reasonable pricing of the rooms.
Dog Friendly
The hotel's location is close to a good beach, although some guests noted that the beach itself isn't particularly dog-friendly. Nonetheless, the property's proximity to the beach and its overall accommodations for dogs make it a convenient choice for pet owners. The rooms are good for dogs with some guests expressing their gratitude for the peace of mind that comes with having their pets with them.
However, the pet-friendly environment does come with occasional drawbacks. There have been reports of dogs barking throughout the day and night, which disturbed some guests. In a few instances, neighbors' dogs were particularly disruptive. Additional comments mention that staff assistance in these situations could be improved.
Overall, the Boardwalk Beach Hotel stands out for being very pet-friendly, allowing dogs and other pets to stay and enjoy the facilities alongside their owners. This is particularly significant for those who travel frequently and appreciate the ability to have their pets accompany them on their stays. However, potential guests should be aware of the possible disturbances caused by other pets, particularly barking, during their stay.
Beachfront
The beachfront view is another standout feature with guests often appreciating the picturesque scenery and easy beach access. The rooms with beachfront views are particularly noted for providing a fantastic visual treat. This, combined with a location that is perfect for beach lovers, makes the hotel a favored destination for those wanting to immerse themselves in the coastal experience.
Despite minor issues mentioned, the hotel's beachfront location remains the most lauded aspect, ensuring that the proximity to the beach significantly enhances the overall guest experience. The ease of walking to the beach for relaxation or activities adds to the appeal, along with the spectacular views that the beachfront rooms offer.
Yes, Boardwalk Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Boardwalk Beach Hotel.
Yes, Boardwalk Beach Hotel welcomes dogs.
Yes, parking facilities are available at Boardwalk Beach Hotel.
No, Boardwalk Beach Hotel doesn't have a gym.
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