Hotel Posada Don Carlos

Panajachel 14.74441700, -91.15666900 , Callejon Santa Elena (Show on Map)


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Summary of reviewsHotel Posada Don Carlos in Panajachel has received a wealth of positive reviews from guests across several key aspects. The hotel's location is a standout feature, conveniently situated close to major attractions like Santander Street and the downtown area, yet maintaining a tranquil and safe atmosphere. The proximity to the lake and the main thoroughfare allows easy exploration of the city's restaurants, bars and tourist spots, offering guests the best of both convenience and serenity.

The rooms are generally well-regarded, noted for their cleanliness and comfort with many guests praising the tidy bedrooms, bathrooms and bedding. Spaciousness in some rooms, including those with balconies or garden views, adds to the appeal, although a few visitors found certain rooms to be smaller than expected. Despite minor issues like occasional ants, mold and the need for some rooms to be refreshed, the overall experience remains positive due to the focus on cleanliness and comfort.

Cleanliness is a consistent strength across the hotel with guests frequently commenting on the well-maintained rooms and facilities. The friendly and helpful staff and family-run nature of the hotel contribute significantly to a welcoming atmosphere. Particular praise is given to the owners for their exceptional hospitality, creating a warm and supportive environment that enhances the guest experience.

The free WiFi service is generally reliable and meets the needs of most guests effectively, despite occasional issues with unstable connections and power outages. While parking facilities are available, some guests find the access challenging due to the narrow alley entrance and limited space, which may require alternative arrangements for larger vehicles.

Families particularly appreciate the secure and friendly environment provided by the on-site owners, making it an ideal place for those traveling with children. Comfortable beds stand out as a highlight with many guests noting the high quality of the mattresses and bedding, which contributes to a restful stay.

Overall, Hotel Posada Don Carlos offers a clean, comfortable and hospitable stay in a prime location with high commendations for its friendly staff and inviting atmosphere.
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Categories
Cheap Hotel
Located on Callejon Santa Elena, this hotel provides simple and budget-friendly accommodation, making it suitable for travelers seeking affordable lodging options.

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Small Hotel

Room Types
Standard Queen Room with Two Queen Beds This twin room has a private bathroom, a wardrobe, a tiled floor as well as a patio. The unit has 2 beds.

Standard Queen Room This double room features a private bathroom, a wardrobe, a tiled floor as well as a patio. The unit offers 1 bed.

Standard Triple Room This triple room features a private bathroom, a wardrobe, a tiled floor as well as a patio. The unit offers 3 beds.

Guest Reviews
Location
Hotel Posada Don Carlos boasts an exceptional location, centrally situated within Panajachel. Guests appreciate its proximity to Santander Street and the downtown area, making it easy to access a variety of restaurants, bars and tourist attractions. Despite being close to the bustling main street, the hotel maintains a quiet atmosphere, contributing to a safe and restful stay. The residential feel of the neighborhood adds to its charm. The convenient 5-10 minute walk to the lake and the main thoroughfare provides ample opportunities to explore the city without the noise of traffic. Visitors find the accessibility of the location ideal for experiencing all that Panajachel has to offer, from cafes and supermarkets to the nearby Chickenbass stop in Sololu. The hotel's tucked-away setting in a quaint alley ensures tranquility at night, while still being surrounded by life and activity during the day.

Rooms
Hotel Posada Don Carlos features a variety of room options that generally receive positive feedback from guests. The rooms are widely appreciated for their cleanliness with numerous accolades for clean bedrooms, bathrooms and bedding. Guests frequently note that the beds are comfortable, contributing to a restful stay.

Many rooms are described as spacious with some even including a balcony or garden view. However, it’s important to note that several guests found certain rooms to be on the smaller side with descriptions ranging from tight to cramped. Despite the limited space in some cases, the comfort and cleanliness of these rooms are often highlighted.

On the downside, a few issues such as ants in the bathroom, mold, exposed electrical cables and dirty sheets have been reported by some visitors. There were also occasional complaints about the smell of paint and a lack of hot water. Additionally, some rooms might need a refresh and there have been mentions of rooms being old-fashioned yet clean.

In summary, while there are some minor drawbacks, guests generally find the rooms at Hotel Posada Don Carlos to be clean, comfortable and adequately sized, making it a viable option for both short and extended stays.

Beds
Hotel Posada Don Carlos has garnered an impressive array of praise for its bedding with many guests highlighting the comfort of their sleeping arrangements. Visitors have consistently noted how comfortable the beds are, often describing them as very comfortable, super comfortable or even magnificent. It's clear that attention has been paid to providing quality mattresses, contributing significantly to a restful and pleasant stay.

The rooms themselves are comfortable and often feature multiple beds, each providing a good night's sleep. Alongside the comfort of the beds, guests appreciated the quality bedding and pillows that further enhanced their rest. Whether in a noisy or quiet room, the comfortable beds were a common thread in many reviews.

Despite a few mentions of noise and creaking, the overall consensus is one of high satisfaction with the bedding quality at Hotel Posada Don Carlos. Many have gone as far as to call the beds deliciously soft, adding to the hotel's reputation for providing a cozy haven for travelers. The family-run establishment is also noted for its good value for money, making it a pleasantly comfortable and affordable choice for visitors.

Cleanliness
Hotel Posada Don Carlos enjoys high praise for its cleanliness. Guests consistently describe the hotel as very clean with many noting that the cleanliness matches the photos. The rooms and facilities are well-maintained and the bedding receives specific mention for its cleanliness. Visitors appreciate the clean and comfortable environment, complemented by friendly staff. Although there are isolated instances of cleaning issues, such as dusty rooms and some bathroom cleanliness concerns, most feedback highlights the hotel’s commitment to maintaining a tidy and inviting space. The hotel also scores well for its location and comfort, making it a favorable choice for travelers who prioritize a neat and organized setting.

Staff
At 'Hotel Posada Don Carlos,' the staff consistently receives high praise for their exceptional friendliness and attentiveness. Guests frequently mention the warm and welcoming atmosphere created by the family who owns and operates the hotel. Reviews highlight the kindness and accommodating nature of both the owners and the general staff, making it evident that hospitality is a top priority.

Visitors appreciate the attentive and supportive service provided, noting that communication with the staff is fluid and efficient. Many guests have specifically cited Alicia, one of the owners, for her kindness and helpfulness. The staff's ability to make guests feel at home is a recurring theme with numerous mentions of their welcoming, lovely demeanor and readiness to assist.

The overall service quality is commendable with guests feeling well cared for during their stay. Instances of staff going above and beyond to ensure a pleasant experience are commonly reported. A small number of reviews do note that the friendliness of the staff could be inconsistent, but these are exceptions rather than the rule.

In summary, Hotel Posada Don Carlos stands out for its family-run charm and the genuinely kind, helpful nature of its staff, which leaves a lasting positive impression on guests.

Wi-Fi
Hotel Posada Don Carlos offers guests generally positive experiences with its WiFi. Many reviews highlight the excellent and strong WiFi service with one guest noting a verified strength of 15 mb. The WiFi is reported to work well, particularly at night and the signal reaches far throughout the property. However, some guests have mentioned encountering issues such as unstable connections and bad signals. Additionally, power outages can impact the WiFi performance. Overall, the hotel provides good free WiFi that meets most guests' needs effectively.

Parking
Hotel Posada Don Carlos offers parking facilities that prompt mixed feedback from guests. For visitors who prioritize convenience, it's noteworthy that parking is available and included with the stay. However, the parking entrance is very narrow, accessed via a narrow alley, which some guests find challenging. There are limited parking spaces, fitting just a couple of vehicles and the parking area itself is small and can be complicated to navigate.

Although some guests appreciate the availability of parking, many note that it requires some getting used to. There are alternatives provided by the hotel, but these might involve parking at a different location, which adds to the complexity. The alley leading to the parking space is particularly restrictive, making it difficult for larger vehicles to enter. Some guests find the access so challenging that they recommend seeking other parking options.

In summary, while Hotel Posada Don Carlos does offer parking, potential guests should be prepared for a tight fit and possibly challenging access, especially for larger vehicles. Alternative parking options may be necessary for those who find the hotel's parking area difficult to navigate.

Family
Hotel Posada Don Carlos is a family-owned hostel known for its warm and accommodating atmosphere. Guests frequently commend the lovely family running the place, highlighting their friendliness and the secure environment they provide by living on-site. This sense of security is particularly appreciated by families with children, who feel safe and comfortable knowing the owners are always present. The hostel's neighborhood is noted to be friendly, contributing to a pleasant experience for families with kids playing around. Overall, the family-run nature of the hotel and the secure, amiable environment significantly enhance the guest experience.


No, Hotel Posada Don Carlos doesn't have any pool.

No, a spa isn't available at Hotel Posada Don Carlos.

No, Hotel Posada Don Carlos doesn't allow dogs.

Yes, parking facilities are available at Hotel Posada Don Carlos.

No, Hotel Posada Don Carlos doesn't have a gym.

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