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Summary of reviewsHotel Chiniu is highly recommended for its idyllic location, remarkable service and overall serene atmosphere. Nestled on a pristine beach surrounded by lush greenery and palm trees, the hotel offers breathtaking views of the sea and an ideal retreat away from the bustling streets of Palomino. Guests consistently praise the stunning setting, the well-maintained facilities and the peaceful environment conducive to relaxation and rest.
The rooms are often described as beautiful, spacious and comfortable, adding to the overall charm of the hotel. They are kept clean and tidy, enhancing the guests' experience, though some practical issues such as lack of air conditioning and occasional maintenance problems, like poor lighting and intermittent water pressure, have been noted. However, the overall cleanliness and the attention to detail from the cleaning staff earn high marks from visitors.
Dining at Hotel Chiniu offers a luxurious and enjoyable experience with many guests raving about the quality and presentation of the food, especially dishes like the pork loin with mushrooms and Chiniu ceviche. The beachfront setting for dining adds to the delightful experience. Yet, there are suggestions for a more varied menu and more generous portion sizes. Prices are perceived to be high in comparison to local restaurants and there have been occasional complaints about the restaurant closing earlier than expected and slow service.
Breakfast receives mixed reviews with guests appreciating the fresh ingredients and tasty offerings like fresh juice, coffee or hot chocolate and fresh fruit plates. However, the selection can feel monotonous and some visitors find the portions insufficient. Improvements in variety and portion sizes would further enhance the breakfast experience.
Guests highlight the hotel's multiple pools with their panoramic sea views and serene setting, as a major attraction. The pools are clean and spacious, providing a refreshing environment for relaxation without feeling overcrowded. A slight inconvenience noted is the limited number of loungers available poolside.
The beachfront location remains one of Hotel Chiniu’s most praised aspects, described as a paradise-like setting perfect for a tranquil escape. The beach's beauty and tranquility are major draws, though some challenges like beach erosion and strong waves are mentioned. Despite this, the natural beauty and lush vegetation leave a lasting positive impression.
Families also find Hotel Chiniu to be an excellent choice, thanks to its safe environment, friendly staff and child-friendly amenities and activities. The pools, in particular, are a hit among families, making the hotel a perfect destination for a peaceful family retreat.
The staff at Hotel Chiniu are frequently commended for their warm hospitality, friendliness and attentiveness, significantly enhancing the overall guest experience. While there are some inconsistencies with restaurant service, the staff generally ensure that guests feel well-cared for and welcome.
Lastly, while Wi-Fi is available throughout the hotel, the signal can be patchy, especially in the rooms. Improving the Wi-Fi would greatly enhance the overall guest experience.
In summary, Hotel Chiniu comes highly recommended for those seeking a serene beachside paradise with beautiful natural surroundings, excellent service and well-maintained facilities. Despite some areas needing improvement, particularly in dining variety, room maintenance and Wi-Fi stability, the overall experience described by guests is overwhelmingly positive. Show more
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Categories
Family Friendly Hotel
The location of this hotel in Palomino makes it a good option for families looking to explore the natural beauty of the area. It offers a comfortable base for day trips and outdoor activities.
Hotel with Swimming Pool
This hotel is tagged as having a pool, offering guests a place to relax and unwind.
Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size:90 m2
Pool minimum depth:1,30 m
Pool maximum depth:1,30 m
Pool maximum length:15 m
When is the pool open?All year
Opening hours:08:00 - 20:00
The pool also has:
Lifesaving equipment
Blow-up pool toys
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Lockers
WC
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Ozone
Are there written rules guests should follow before entering the pool?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool surface size:32 m2
Pool minimum depth:0,20 m
Pool maximum depth:1,30 m
Pool maximum length:8 m
When is the pool open?All year
Opening hours:08:00 - 20:00
Around the pool, there are also available:
Showers
Lockers
WC
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Ozone
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Situated slightly away from the main city, Hotel Chiniu offers secure parking facilities. Its location provides a quieter environment while still being accessible by car.
Hotel with Outdoor Pool
Hotel Chiniu offers an exceptional pool experience with two large, clean pools providing panoramic sea views. The pools are cleaned daily and are well-maintained, providing a tranquil and refreshing environment.
Boutique-style Hotel
Beachfront Hotel
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
What is the name of the beach?CHINIU PALOMINO
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are there non-motorized watersports available?
Surfing
Is diving equipment available?No
Are diving lessons provided?No
Is the beach shallow?No
Is the beach suitable for children?No
Are there any of these available?
Lifeguard
Natural shade
Safeboxes
Beach towels
Beach bar
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?No
Standard Double Room with Sea ViewThis double room features a desk, a balcony, sea views and a private bathroom. The unit offers 1 bed.
Deluxe Double Room with Sea ViewThis air-conditioned double room features a desk, a patio, sea views and a private bathroom. The unit offers 1 bed.
Standard Family RoomThis family room features a desk, a patio, sea views and a private bathroom. The unit offers 3 beds.
Bungalow with Sea ViewThis bungalow consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This bungalow provides a wardrobe, a flat-screen TV with cable channels and sea views. The unit offers 1 bed.
Superior Family RoomOffering free toiletries, this family room includes a private bathroom with a shower. This family room features air conditioning, a wardrobe, a flat-screen TV with cable channels and sea views. The unit offers 4 beds.
Bungalow with Garden ViewThe bungalow features 1 bedroom and 1 bathroom with a shower and free toiletries. The bungalow offers a wardrobe and garden views. The unit offers 1 bed.
Deluxe Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room has air conditioning, a wardrobe, a flat-screen TV with cable channels and sea views. The unit has 3 beds.
Double Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Deluxe Triple Room with Sea ViewThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Triple Room with Garden ViewThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe BungalowThe air-conditioned bungalow has 1 bedroom and 1 bathroom with a shower. The bungalow offers a wardrobe and garden views. The unit has 1 bed.
About Hotel Chiniu
License: 53885
Guest Reviews
8.8
Excellent
Location
Hotel Chiniu is an ideal destination for travelers seeking a serene and picturesque getaway. Nestled right on an extensive and pristine beach, the hotel enjoys a stunning location that offers unparalleled views of the sea and surrounding nature. Guests frequently praise the hotel for its marvelous setting, which features lush greenery and palm trees, creating a tranquil and paradise-like atmosphere. It's a perfect spot for those who want to disconnect and enjoy a quiet retreat away from the bustling streets of Palomino, yet close enough for convenient access to the town's restaurants and bars.
The hotel’s facilities are well-maintained and the environment is remarkably peaceful, lending itself to a restful experience. Guests appreciate the beautiful views from their rooms and the hotel's multiple pools, which offer a serene backdrop for relaxation. The beachfront location ensures that the soothing sounds of the sea are a constant companion and the incredible landscapes contribute to a magical experience.
Besides its exemplary location, guests also highlight the excellent service, amenities and cleanliness of the hotel. The staff's friendly and attentive nature enhances the overall stay, making the experience both comfortable and memorable. The combination of tranquility, scenic beauty and top-notch service makes Hotel Chiniu a highly recommended choice for anyone looking to enjoy a beachside paradise.
Breakfast
Hotel Chiniu offers breakfast that receives mixed reviews from guests. While many praise the breakfast for being tasty, varied and delicious, others feel that it lacks variety and the portions are insufficient. Several guests appreciate the inclusion of fresh juice, coffee or hot chocolate and a fresh fruit plate along with eggs and arepas, noting the delightful presentation and quality.
However, there are consistent mentions of the breakfast being basic with complaints about monotony—often revolving around different preparations of eggs and arepas each day. Suggestions for improvement include more protein options, vegan choices and increasing the portion sizes to adequately satisfy guests, especially teenagers.
The service has also been cited as slow and inefficient by some, but the breakfast area is positively mentioned. Despite the limited selection and late serving times on occasion, the breakfast is generally enjoyed by those who value quality over variety. In summary, though the breakfast at Hotel Chiniu has room for improvement, its taste and presentation continue to delight many visitors.
Dinner
Hotel Chiniu's restaurant receives mixed feedback from guests with notable strengths in its food quality and dining experience. Guests often praise the food for being very well-prepared, delicious and well-presented with standout dishes like the pork loin with mushrooms and the Chiniu ceviche receiving special mentions. The romantic setting of a private beach dinner and the opportunity to watch the sunset while dining are highlighted as exceptional experiences.
However, there are some recurring concerns. The menu is seen as lacking variety, particularly at breakfast and leans towards greasy options. Prices are considered high compared to other local dining spots and portion sizes for certain dishes, like the loin medallions, leave something to be desired. Additionally, the restaurant occasionally closes earlier than expected, leaving late-arriving guests unable to dine on-site.
Despite these issues, the service is often described as excellent and luxurious with friendly staff adding to the positive dining experience. The restaurant's tranquil atmosphere and stunning views also contribute to its appeal. In summary, while there is room for improvement, particularly in menu diversity and pricing, many guests still find dining at Hotel Chiniu to be a worthwhile experience.
Rooms
Hotel Chiniu offers a mix of positive and some critical elements when it comes to their room accommodations, based on guest reviews. Many guests have praised the hotel for its beautiful, spacious and comfortable rooms, highlighting their cleanliness and cozy atmosphere. The bathrooms are often noted for their ample space and functionality with some rooms featuring two bathrooms and showers, perfect for larger groups.
The facilities at the hotel are well-maintained and aesthetically pleasing, featuring lots of green areas and a serene beach that adds to the hotel's charm. The property is described as a beautiful refuge ideal for relaxation, combining nature with comfort beautifully. The staff at the hotel, especially those in the restaurant and reception, receive commendations for their warm and helpful demeanor, contributing to a pleasant stay.
However, certain practical issues have been recurrently mentioned. The rooms lack air conditioning, which can make them quite hot. Maintenance seems to be an area needing improvement with reports of poor lighting, intermittent water pressure and serious issues with toilets. Some rooms are said to be worn and lacking in privacy due to bathroom design choices. Basic amenities like a mini fridge are missing and closet space is somewhat limited.
Overall, Hotel Chiniu receives high marks for comfort, cleanliness and the aesthetic appeal of its rooms and facilities, though it needs to address some functional issues to fully meet the expectations set by its beautiful surroundings and friendly staff.
Beds
The beds at Hotel Chiniu receive mixed feedback from guests. While many appreciated the comfortable beds and even found them great and comfy, some guests pointed out issues with the mattresses and pillows. Instances of uncomfortable mattresses where springs could be felt were noted, suggesting a need for improvement given the hotel's pricing. The use of two single beds pushed together instead of a proper double bed was frequently mentioned as uncomfortable. Despite these issues, some guests also highlighted the spaciousness of the rooms and the incredible combination of nature and comfort provided by the hotel, adding to the overall positive experience.
Cleanliness
Hotel Chiniu consistently impresses guests with its superior cleanliness and well-maintained facilities. Visitors frequently highlight the remarkably clean rooms, immaculate common areas and spotless towels in the washrooms. The hotel exudes a sense of cleanliness and order, contributing to a pleasant and comfortable stay. The property itself is beautifully stunning and conveniently located right by the beach, although some guests noted the nearby beach could benefit from more regular upkeep.
Additionally, the hotel’s facilities are praised for being very nice and comfortable. The restaurant stands out with its cleanliness and well-presented food. Guests also applaud the attentive and friendly staff, noting their kindness and dedication to maintaining high standards of service. Despite a couple of isolated remarks about areas requiring a bit more detailed cleaning, Hotel Chiniu’s commitment to cleanliness and excellent service earns widespread acclaim.
Staff
When it comes to the staff at Hotel Chiniu, visitors generally have high praise. The reception staff, in particular, stand out for their friendliness, helpfulness and warm hospitality. Guests frequently mention the exceptional service and the welcoming nature of the employees, who are always ready with a smile and eager to assist with any needs, making the overall experience pleasant and relaxing.
The atmosphere of the hotel, enhanced by its natural surroundings and oceanfront location, is complemented by the attentiveness and courtesy of the staff, helping guests feel at ease and well-cared-for. The hotel’s hosts are also noted for ensuring an unforgettable stay, adding a personal touch to the excellent service.
However, there are some inconsistencies, especially with the restaurant staff, who have been described as not always friendly and sometimes slow in service. The restaurant personnel's training and attention to detail appear to require improvement. Some guests noted that orders were not always completed accurately and the overall efficiency in the dining area could be enhanced.
Overall, while there are areas for improvement, particularly in the restaurant service and some aspects of management, the majority of guests had a positive experience with the staff, appreciating their kindness, diligence and exceptional service.
Wi-Fi
Hotel Chiniu offers Wi-Fi throughout the premises with some guests experiencing good access and well-functioning service. Clean facilities and amazing quality of service add to the overall appeal of the hotel. However, many guests have noted areas for improvement, particularly in the stability and reach of the Wi-Fi. While it works well in the restaurant and hotel reception, the signal tends to be patchy or non-existent in the rooms. Some guests have suggested extending the Wi-Fi signal and improving the quality of repeaters to ensure a more reliable connection, sensitive to the needs expected from a high-end property. Although the Wi-Fi has been described as working perfectly by some, a more consistent experience would greatly enhance the stay for all guests.
Pool
Hotel Chiniu offers an exceptional pool experience that is frequently highlighted by its guests. The hotel boasts two large, stunning and clean pools which provide panoramic views of the sea, creating a tranquil and refreshing environment. Many guests appreciate the proximity of the pools to the beach, allowing them to enjoy the sounds of the ocean while lounging poolside. The pools are cleaned daily and are well-maintained, making them an inviting option for both relaxation and swimming.
The spacious nature of the pools helps to prevent overcrowding, even during peak times, making them a pleasurable spot for all visitors. Guests enjoy the natural surroundings with plenty of wildlife and palm trees contributing to the serene setting. However, a few reviews mentioned the limited number of loungers in the pool area compared to the number of guests, which can be a slight inconvenience.
Despite this, the pools’ overall ambiance, combined with other excellent hotel facilities and service, offers a delightful retreat. Guests often note the combination of the pools, the beach and the cozy common areas as contributing to the hotel’s peaceful atmosphere. The soothing sound of the sea on the sunbed and the delicious food from the restaurant enhance the overall experience, making the pool area at Hotel Chiniu a highlight for many travelers.
Beach
Hotel Chiniu offers a beachfront experience that guests frequently describe as beautiful and tranquil with the sounds of the sea and birds adding to the serene atmosphere. The hotel's proximity to Palomino and its location away from busier areas provide a peaceful retreat. The spectacular beachfront location includes a generous area shaded by imposing palm trees, creating a picturesque view and a perfect escape from the hustle and bustle.
The hotel's facilities are highly praised with amenities conveniently located right on the beachfront, promoting an immersive beach experience. Guests appreciate the friendly and excellent service provided by the staff, which enhances the overall stay. The beachfront dining is particularly noted for the good flavor and presentation of dishes without being overpriced, though it's worth noting that choosing multiple menu items may incur extra charges.
However, some discrepancies in the beach conditions should be noted. While many reviews commend the beach's beauty and its direct access from the hotel, others report issues with beach erosion and strong waves, making certain parts of the beachfront rough and less accessible. Despite these challenges, the beachfront setting with its lush vegetation and local wildlife still offers a paradise-like feel to many visitors.
Overall, the combination of a perfect beachfront location, excellent service and quality dining makes Hotel Chiniu a notable destination for those seeking a calm and comfortable beach getaway with the natural beauty outweighing some of the environmental drawbacks.
Family
Hotel Chiniu emerges as a top pick for families seeking a relaxing getaway by the sea. The family-oriented atmosphere and exceptional facilities provide an ideal setting for visitors of all ages to share memorable moments together. Guests particularly appreciate the tranquil ambiance, the friendly and attentive staff and the variety of activities available for family enjoyment.
Many reviews highlight how the hotel offers a safe environment for children, which adds to its appeal as a family-friendly destination. Parents have noted that their children were especially happy during their stay, echoing sentiments of satisfaction and comfort. The pools, a popular feature, are enjoyed by both kids and adults alike.
While the restaurant could benefit from a more varied children's menu, the overall dining experience with delicious food and a beautiful sea view makes up for it. The serenity of the place, complemented by the soothing sounds of waves and scenic landscapes, creates a perfect backdrop for relaxation away from the hustle and bustle of daily life.
In summary, Hotel Chiniu is highly recommended for families seeking a peaceful retreat with excellent facilities and friendly service, making it a place where the entire family can disconnect and enjoy quality time together.
4 Star
Hotel Chiniu offers an exceptional experience with several aspects that stand out among the best in Palomino. Guests frequently commend the excellent service provided by both the reception and the restaurant staff, contributing to an overall positive stay. The hotel is noted for its comfort and spaciousness, being well-located and meticulously maintained. Despite these positive features, some reviewers mention that the room furnishings and breakfast offerings do not meet typical four-star standards. There are suggestions for improvements in promoting cleanliness by ensuring beach debris is regularly cleaned. Nonetheless, the general sentiment portrays Hotel Chiniu as a highly recommended destination in Palomino.
Romantic
Hotel Chiniu is an ideal destination for a romantic getaway and relaxation. Situated right by the sea, it offers a clean and well-maintained environment, perfect for couples looking to unwind. Guests appreciate the hotel's serene and quiet atmosphere, making it a great spot for a peaceful retreat. The location is also magical, providing easy access to the beach, which adds to its romantic allure.
One of the highlights for many couples is the stunning romantic private beach dinner, a special experience that has left a lasting impression. The setting of the hotel with views of the mountains visible on clear mornings, enhances the perfect ambiance for relaxation and disconnection. Celebrating special occasions, such as anniversaries, here is highly recommended, as the hotel's atmosphere and services contribute to creating unforgettable memories. Overall, Hotel Chiniu is a superb choice for those seeking tranquility and romance.
Yes, Hotel Chiniu has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Chiniu.
No, Hotel Chiniu doesn't allow dogs.
Yes, parking facilities are available at Hotel Chiniu.