Hotel Girassol Plaza
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Summary of reviewsHotel Girassol Plaza enjoys a prime location near Girassol Square, providing easy access to key tourist attractions, government buildings, restaurants and shopping centers. Guests appreciate its proximity to landmarks like Praça dos Girassóis and Graciosa Beach and generally find the area safe despite occasional comments about quiet or deserted streets.
The hotel's breakfast is highly celebrated for its quality, variety and presentation, offering a delightful start to the day with fresh fruits, breads, juices and hot dishes. While there are occasional calls for better low-carb and gluten-free options, the breakfast experience remains a significant highlight for most guests.
The on-site restaurant is another standout, receiving praise for its quality, service and reasonable prices. Guests have particularly enjoyed both breakfast and dinner with memorable dinners by the pool contributing to a delightful dining atmosphere. The restaurant staff are frequently noted for their attentiveness and professionalism.
Rooms at Hotel Girassol Plaza are valued for their spaciousness and comfort, though some guests mention the need for renovations due to outdated furnishings and occasional cleanliness issues. Despite these concerns, attentive service and functional amenities, such as a gym and a well-maintained pool, enhance the overall guest experience.
Cleanliness is generally upheld to a high standard with exceptional cleaning staff being frequently praised. However, some inconsistencies in room and pool area maintenance have been noted, particularly during construction works.
The hotel staff play a crucial role in elevating the guest experience, often described as friendly, attentive and accommodating. Notable mentions include the exceptional service from certain staff members like Marinalvo, who contributes to a welcoming atmosphere.
Free wifi is available, though experiences with connectivity vary. While some guests find the signal reliable, others encounter issues with weak or inconsistent connections, particularly in certain rooms.
The gym is appreciated for being air-conditioned and functional, despite some criticisms regarding its outdated equipment and the need for water availability. Guests anticipate improvements with the planned renovations.
The pool area garners positive remarks for cleanliness and structure, although some guests experience disruptions due to untimely maintenance and renovations. When fully operational, the pool provides a pleasant environment for relaxation.
Parking services receive mixed feedback. While appreciated for assistance and easy car access, the parking area faces challenges due to renovations, leading to inconvenience for some guests.
Family-friendly amenities, including a well-received playground, add to the hotel's appeal for families, even though the hotel can become crowded during specific events.
The beds are frequently praised for their comfort and quality, significantly contributing to a restful stay. However, some guests mention issues with the bed's firmness or configurations like two singles pushed together.
Overall, while Hotel Girassol Plaza is generally well-regarded for its excellent location, breakfast and staff service, some areas such as room conditions and wifi connectivity could benefit from improvement to meet its 4-star standard fully.
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The hotel's breakfast is highly celebrated for its quality, variety and presentation, offering a delightful start to the day with fresh fruits, breads, juices and hot dishes. While there are occasional calls for better low-carb and gluten-free options, the breakfast experience remains a significant highlight for most guests.
The on-site restaurant is another standout, receiving praise for its quality, service and reasonable prices. Guests have particularly enjoyed both breakfast and dinner with memorable dinners by the pool contributing to a delightful dining atmosphere. The restaurant staff are frequently noted for their attentiveness and professionalism.
Rooms at Hotel Girassol Plaza are valued for their spaciousness and comfort, though some guests mention the need for renovations due to outdated furnishings and occasional cleanliness issues. Despite these concerns, attentive service and functional amenities, such as a gym and a well-maintained pool, enhance the overall guest experience.
Cleanliness is generally upheld to a high standard with exceptional cleaning staff being frequently praised. However, some inconsistencies in room and pool area maintenance have been noted, particularly during construction works.
The hotel staff play a crucial role in elevating the guest experience, often described as friendly, attentive and accommodating. Notable mentions include the exceptional service from certain staff members like Marinalvo, who contributes to a welcoming atmosphere.
Free wifi is available, though experiences with connectivity vary. While some guests find the signal reliable, others encounter issues with weak or inconsistent connections, particularly in certain rooms.
The gym is appreciated for being air-conditioned and functional, despite some criticisms regarding its outdated equipment and the need for water availability. Guests anticipate improvements with the planned renovations.
The pool area garners positive remarks for cleanliness and structure, although some guests experience disruptions due to untimely maintenance and renovations. When fully operational, the pool provides a pleasant environment for relaxation.
Parking services receive mixed feedback. While appreciated for assistance and easy car access, the parking area faces challenges due to renovations, leading to inconvenience for some guests.
Family-friendly amenities, including a well-received playground, add to the hotel's appeal for families, even though the hotel can become crowded during specific events.
The beds are frequently praised for their comfort and quality, significantly contributing to a restful stay. However, some guests mention issues with the bed's firmness or configurations like two singles pushed together.
Overall, while Hotel Girassol Plaza is generally well-regarded for its excellent location, breakfast and staff service, some areas such as room conditions and wifi connectivity could benefit from improvement to meet its 4-star standard fully.
Family Friendly Hotel
Hotel Girassol Plaza is known for its excellent service and strategic location. Although specific family-friendly amenities are not detailed, the hotel's positive reviews and central location make it a suitable option for families looking to explore Palmas.
Hotel with Swimming Pool
The hotel has a well-maintained pool area and is centrally located in Palmas, making it a popular choice for travelers seeking convenience and quality pool facilities.
Outdoor Pool
Hotel with Free Wi-Fi
Centrally located, this hotel features an outdoor pool, gym, and air-conditioned rooms with free Wi-Fi. Guests can enjoy reliable internet access throughout their stay.
Business Hotel
This hotel is located in the city center, providing easy access to business and commercial areas. It features meeting facilities and essential services for business travelers.
Hotel with Parking
Hotel Girassol Plaza provides completely free and spacious private parking on site. Accessible parking is also available, ensuring convenience for guests.
Accessible Hotel
Hotel Girassol Plaza has facilities for disabled guests and offers wheelchair access to common areas. Accessible parking is also available.
Hotel with Gym
This hotel includes a well-equipped fitness center and an outdoor pool, making it suitable for guests who want to maintain their fitness routine. The fitness center is state-of-the-art.
4-Star Hotel
This hotel is well-regarded, with excellent reviews and ratings. It features an outdoor pool, fitness center, and restaurant, providing ample amenities for a comfortable stay. The location is convenient, close to city attractions.
Hotel with Outdoor Pool
Hotel Girassol Plaza is recognized for its well-maintained and well-structured outdoor pool area. Guests can enjoy amenities such as a poolside bar, garden area, sun loungers, and free cabanas.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Nestled in a prime spot, Hotel Girassol Plaza is consistently praised for its outstanding location. Situated near Girassol Square, the hotel provides easy access to key tourist attractions and government buildings. Guests appreciate its proximity to Praça dos Girassóis and Graciosa Beach, making it an ideal base for exploring the area.
The central location also means that restaurants and shopping centers are within walking distance, adding to the convenience of staying here. Despite some comments about the surrounding streets being quiet or deserted, many find the area to be generally safe.
In addition to its superb location, the hotel boasts comfortable and spacious rooms, a well-regarded restaurant and an excellent breakfast that is frequently highlighted in guest reviews. Staff efficiency and helpfulness further enhance the overall experience. With such a favorable setting and thoughtful amenities, Hotel Girassol Plaza is highly recommended for a pleasant and convenient stay in Palmas.
Hotel Girassol Plaza boasts a highly praised breakfast experience that stands out for its exceptional quality, variety and presentation. Guests consistently describe the morning offerings as excellent with abundant options ranging from fresh fruits and breads to a selection of juices and hot dishes. The buffet is highlighted for its plentiful variety and the freshness of its products, ensuring a delightful start to the day.
The breakfast service is noted for its promptness and early availability, catering to guests with early flight schedules. However, there are occasional mentions of the need for better low-carb and gluten-free options and a few guests remarked on inconsistent coffee quality and occasional service lapses.
Overall, the hotel's breakfast is a celebrated highlight, complemented by the hotel's great location and clean facilities. The diverse and high-quality offerings leave a lasting impression on guests, making it a key feature of the Hotel Girassol Plaza experience.
Hotel Girassol Plaza offers an exceptional dining experience that consistently impresses its guests. The on-site restaurant is frequently praised for its great quality and excellent service with many describing it as one of the best in Palmas. Diners appreciate the restaurant's well-prepared professionals and the efficient, quick delivery of meals, making it a convenient choice whether you're dining early or late--with operation until midnight.
The menu receives high marks for its variety and reasonable prices, ensuring excellent value for money. Guests have highlighted both dinner and breakfast as standouts with specific mentions of memorable dinners by the pool, where the ambiance and quality of food together create a delightful experience.
While the majority of reviews laud the restaurant's offerings, such as the delicious risotto (albeit with some minor critiques about specific dishes), the general consensus remains overwhelmingly positive. The consistent praise for the cuisine, combined with the attentive and polite staff, makes dining at Hotel Girassol Plaza a highly recommended part of the stay.
The rooms at Hotel Girassol Plaza have received mixed reviews from guests. On a positive note, many guests appreciated the spaciousness of the rooms and found the accommodations to be clean and comfortable. Plenty of space in the rooms and the hotel lobby adds to the overall pleasant experience. Guests also praised the comfortable beds and the impeccable daily change of towels and bedding. The bathrooms across different rooms met guests' expectations with functionality, although some noted they could be small.
However, some consistent concerns emerged regarding the rooms' conditions. A significant number of guests mentioned that the rooms and their furnishings are quite old with many pointing out a musty smell and instances of poor bathroom cleanliness. Renovation appears to be needed in various areas and some guests were dissatisfied with the outdated room structure and décor, noting issues like dirty walls and occasional presence of pests.
Despite these drawbacks, the staff has been repeatedly described as attentive and accommodating, contributing positively to the overall stay. Moreover, other facilities like the gym and the restaurant have been acknowledged as useful and satisfactory, though the pool area may be small relative to the hotel's capacity.
In conclusion, while the Hotel Girassol Plaza offers spacious and comfortable rooms, the need for renovation and better maintenance has been a common point among guests. The attentive service and certain functional amenities help balance the overall experience.
Hotel Girassol Plaza appears to have made a significant impression on guests with the comfort and quality of their beds. Phrases like "very comfortable bed," "comfortable beds," and "great beds" recur frequently, indicating that the sleeping arrangements are a high point for many visitors. The bedding also receives compliments with terms such as "super fluffy towel," "soft and fragrant bed linen," and "excellent bedding" underscoring the attention to detail in creating a restful environment.
Guests particularly appreciated the spaciousness of the beds, often described as large and roomy. There are comments about "good firmness of the bed" and the statement "sleeps like a king," further emphasizing the high-quality sleeping experience.
However, not all feedback is glowing. There are mentions of a "normal double" bed size and instances where the double bed is made up of two singles pushed together, which some found inconvenient. Some guests noted a "hard bed" or "uncomfortable bed," suggesting that consistency in comfort might be an area for improvement.
Despite a few concerns, overall, the comfort of the beds at Hotel Girassol Plaza receives positive reviews, making it a strong selling point for the property.
Hotel Girassol Plaza has garnered mixed reviews regarding cleanliness from its guests. Many visitors have praised the establishment for its overall cleanliness, citing clean rooms, clean bathrooms and spotless facilities as highlights. The cleaning staff have been frequently described as exceptional and efficient, contributing to an atmosphere of cleanliness and organization throughout the hotel.
However, there appear to be some inconsistencies. Several reviews mention issues such as musty smells in rooms, dirty bathroom grout and occasional sightings of hair and other items on floors and between sheets. The hotel's leisure areas, notably the swimming pool, have also been flagged for needing better maintenance during construction works, resulting in some dissatisfaction.
Despite these concerns, the positive feedback largely centers on the excellent cleaning staff, clean rooms and the well-kept appearance of common areas. When weighing the feedback, it becomes clear that while Hotel Girassol Plaza generally upholds a high standard of cleanliness, attention to detail in certain areas could further enhance the guest experience.
Hotel Girassol Plaza boasts a team of staff that largely excels in providing guests with a warm and welcoming experience. Reviews frequently highlight the friendliness and attentiveness of the hotel personnel, particularly those in the reception and restaurant areas. Guests have noted that the receptionists are very accommodating and the restaurant staff consistently receive praise for their help and friendliness.
Service quality is frequently described as excellent with many guests pointing out the attentive and courteous nature of the staff. Notably, Marinalvo, a team member who assists with luggage, is often mentioned for his exceptional service. The staff's commitment to providing great service and maintaining a clean and organized environment is appreciated with many expressing that their hospitality goes above and beyond expectations.
However, there are mentions of inconsistencies, particularly with the night staff and housekeeping cleanliness. Some guests have experienced issues such as unfulfilled promises regarding the pool's readiness and inadequate information about nearby shops. Additionally, a few reviews mentioned that the staff's service at night lacked efficiency and attentiveness. Despite these occasional lapses, the predominant sentiment remains positive.
Overall, Hotel Girassol Plaza's staff are generally seen as a cornerstone of the guest experience, contributing significantly to the hotel's reputation for good service, hospitality and a welcoming atmosphere.
Guests have noted a range of experiences with the wifi at Hotel Girassol Plaza. Positive feedback highlights that the wifi signal is good and reliable for working with access to the internet generally available. However, some guests have experienced issues, citing poor connection, unreliable service and weak signals, especially in certain rooms. While the wifi is functional for basic needs, it may fall short for those requiring robust connectivity for work purposes. There is a suggestion that net speed could be improved to enhance overall user experience.
The gym at Hotel Girassol Plaza receives mixed reviews from guests. On the positive side, the gym is described as small but useful and is appreciated for being air-conditioned. Guests also commend the service provided by a staff member named Cássio, noting that it makes a difference in their experience. However, there are notable criticisms as well. Some guests describe the gym as terrible and not up to standard with one even likening it to being from the Stone Age. There are complaints that the gym does not match its promotional photos and that water is not provided. Improvements are anticipated with plans for a new gym after renovations.
Hotel Girassol Plaza offers a mixed experience when it comes to its pool facilities with many guests highlighting positive aspects. The pool is frequently described as amazing, wonderful and excellent with a notable emphasis on its cleanliness and the well-structured area surrounding it. Many visitors appreciate the great and very good quality of the pool and it is often noted to be nice, big and always clean, adding to the general appeal. Additionally, the hotel's pool and restaurant combination seems to be particularly well-received.
However, there are several criticisms that pop up across the reviews. Guests have experienced issues with untimely maintenance and unexpected closures of the pool. Some were inconvenienced by renovations and construction noise, while others felt the pool area was neglected or in need of more attention and additional furniture like tables and chairs. The pool's location facing the street and the smell of mold in nearby areas were also concerns for some.
Nonetheless, for those who managed to avoid these disruptions, the pool area, particularly when not under construction, appeared to be a clean, pleasant and well-maintained space apt for a relaxing swim.
Hotel Girassol Plaza features parking that has received mixed feedback from guests. Many appreciated the assistance with parking and the easy access for cars to pick up and drop off guests. The hotel offers free parking, which is a significant advantage. However, some guests found the parking to be inconveniently located and difficult to find. Current renovations have disrupted the parking space, making it challenging to manage luggage. Some concerns were also raised about the lack of protection and privacy in the parking area. While the parking could benefit from more space, its overall usability has been deemed satisfactory by some visitors. Overall, the hotel’s staff received praise for their friendliness and willingness to help with parking needs.
Hotel Girassol Plaza offers a range of family-friendly amenities and activities that keep children engaged and entertained. The hotel features a playground that garnered approval from young visitors, providing a pleasant surprise for a 4-year-old guest. Guests appreciate the hotel's overall good customer service and the hospitability of the owning family. However, the hotel can get busy, particularly during events like a teenage girls' soccer championship, which may cause crowding. Despite the busy atmosphere and occasional difficulty in securing a family room, the facilities make it suitable for family stays with an abundance of food contributing to a positive experience.
Hotel Girassol Plaza is often perceived by guests as having the feel of a 5-star establishment, thanks to certain aspects that elevate its overall quality. Despite being promoted as a 4-star hotel, several reviews suggest that there are areas in need of maintenance and renovation to meet that standard. The hotel does offer a good restaurant, which contributes positively to the hospitality experience. However, when it comes to justifying its higher price point compared to other hotels in the region, some reviews indicate that it falls short of the four-star mark, pointing out the need for significant improvements.
Hotel Girassol Plaza proves to be an optimal choice for business travelers, offering numerous conference format options and comfortable accommodations tailored for work needs. The hotel provides a quiet environment ensuring a good night's sleep, crucial for those traveling for work. Guests highlight the convenience for clients and commend the friendly and hospitable staff, who strive to exceed expectations. The hotel features essential amenities such as well-equipped meeting rooms and a 24-hour reception, making it a practical and reliable choice. Additionally, the spacious lobby adds to its appeal and it offers good cost-benefit value for business trips.
Hotel Girassol Plaza offers a generally well-regarded outdoor pool that many guests describe as clean, beautiful and perfect for both swimming and relaxation. The pool area is frequently highlighted for its maintenance and organization, contributing to a relaxing and laid-back atmosphere. However, it is important to note that some guests have reported issues related to ongoing construction, affecting the cleanliness and availability of the pool area at times. Despite these occasional drawbacks, the pool seems to be a substantial draw for visitors, who appreciate its size and the pleasant experience it provides.
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Location
The central location also means that restaurants and shopping centers are within walking distance, adding to the convenience of staying here. Despite some comments about the surrounding streets being quiet or deserted, many find the area to be generally safe.
In addition to its superb location, the hotel boasts comfortable and spacious rooms, a well-regarded restaurant and an excellent breakfast that is frequently highlighted in guest reviews. Staff efficiency and helpfulness further enhance the overall experience. With such a favorable setting and thoughtful amenities, Hotel Girassol Plaza is highly recommended for a pleasant and convenient stay in Palmas.
Breakfast
The breakfast service is noted for its promptness and early availability, catering to guests with early flight schedules. However, there are occasional mentions of the need for better low-carb and gluten-free options and a few guests remarked on inconsistent coffee quality and occasional service lapses.
Overall, the hotel's breakfast is a celebrated highlight, complemented by the hotel's great location and clean facilities. The diverse and high-quality offerings leave a lasting impression on guests, making it a key feature of the Hotel Girassol Plaza experience.
Dinner
The menu receives high marks for its variety and reasonable prices, ensuring excellent value for money. Guests have highlighted both dinner and breakfast as standouts with specific mentions of memorable dinners by the pool, where the ambiance and quality of food together create a delightful experience.
While the majority of reviews laud the restaurant's offerings, such as the delicious risotto (albeit with some minor critiques about specific dishes), the general consensus remains overwhelmingly positive. The consistent praise for the cuisine, combined with the attentive and polite staff, makes dining at Hotel Girassol Plaza a highly recommended part of the stay.
Rooms
However, some consistent concerns emerged regarding the rooms' conditions. A significant number of guests mentioned that the rooms and their furnishings are quite old with many pointing out a musty smell and instances of poor bathroom cleanliness. Renovation appears to be needed in various areas and some guests were dissatisfied with the outdated room structure and décor, noting issues like dirty walls and occasional presence of pests.
Despite these drawbacks, the staff has been repeatedly described as attentive and accommodating, contributing positively to the overall stay. Moreover, other facilities like the gym and the restaurant have been acknowledged as useful and satisfactory, though the pool area may be small relative to the hotel's capacity.
In conclusion, while the Hotel Girassol Plaza offers spacious and comfortable rooms, the need for renovation and better maintenance has been a common point among guests. The attentive service and certain functional amenities help balance the overall experience.
Beds
Guests particularly appreciated the spaciousness of the beds, often described as large and roomy. There are comments about "good firmness of the bed" and the statement "sleeps like a king," further emphasizing the high-quality sleeping experience.
However, not all feedback is glowing. There are mentions of a "normal double" bed size and instances where the double bed is made up of two singles pushed together, which some found inconvenient. Some guests noted a "hard bed" or "uncomfortable bed," suggesting that consistency in comfort might be an area for improvement.
Despite a few concerns, overall, the comfort of the beds at Hotel Girassol Plaza receives positive reviews, making it a strong selling point for the property.
Cleanliness
However, there appear to be some inconsistencies. Several reviews mention issues such as musty smells in rooms, dirty bathroom grout and occasional sightings of hair and other items on floors and between sheets. The hotel's leisure areas, notably the swimming pool, have also been flagged for needing better maintenance during construction works, resulting in some dissatisfaction.
Despite these concerns, the positive feedback largely centers on the excellent cleaning staff, clean rooms and the well-kept appearance of common areas. When weighing the feedback, it becomes clear that while Hotel Girassol Plaza generally upholds a high standard of cleanliness, attention to detail in certain areas could further enhance the guest experience.
Staff
Service quality is frequently described as excellent with many guests pointing out the attentive and courteous nature of the staff. Notably, Marinalvo, a team member who assists with luggage, is often mentioned for his exceptional service. The staff's commitment to providing great service and maintaining a clean and organized environment is appreciated with many expressing that their hospitality goes above and beyond expectations.
However, there are mentions of inconsistencies, particularly with the night staff and housekeeping cleanliness. Some guests have experienced issues such as unfulfilled promises regarding the pool's readiness and inadequate information about nearby shops. Additionally, a few reviews mentioned that the staff's service at night lacked efficiency and attentiveness. Despite these occasional lapses, the predominant sentiment remains positive.
Overall, Hotel Girassol Plaza's staff are generally seen as a cornerstone of the guest experience, contributing significantly to the hotel's reputation for good service, hospitality and a welcoming atmosphere.
Wi-Fi
Gym
Pool
However, there are several criticisms that pop up across the reviews. Guests have experienced issues with untimely maintenance and unexpected closures of the pool. Some were inconvenienced by renovations and construction noise, while others felt the pool area was neglected or in need of more attention and additional furniture like tables and chairs. The pool's location facing the street and the smell of mold in nearby areas were also concerns for some.
Nonetheless, for those who managed to avoid these disruptions, the pool area, particularly when not under construction, appeared to be a clean, pleasant and well-maintained space apt for a relaxing swim.
Parking
Family
4 Star
Business
Outdoor Pool
Yes, Hotel Girassol Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Girassol Plaza.
No, Hotel Girassol Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Girassol Plaza.
Yes, Hotel Girassol Plaza has a gym.
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