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Summary of reviewsThe Reef Retreat Palm Cove, nestled amidst the tranquil beauty of Palm Cove, offers a serene oasis with its inviting and strategic location. Located just a short walk from the main beach, guests can effortlessly enjoy the vibrant esplanade lined with cafes and restaurants, while still benefiting from a peaceful atmosphere away from the hustle and bustle. The beautifully landscaped grounds, reminiscent of a tropical paradise, further enhance the retreat’s allure, complemented by a sheltered pool area ideal for relaxation.
Guests consistently praise the spacious, clean, and well-maintained accommodations. The rooms offer an airy ambiance with balconies that overlook scenic surroundings, such as the pool or garden. The convenience of outdoor kitchenettes adds to the appeal, providing a self-catering option amidst a picturesque setting. The beds, noted for their comfort, contribute to restful nights, making the retreat a popular choice for travelers seeking relaxation.
Cleanliness stands out as a prominent feature, with visitors lauding the immaculate rooms and facilities, fostering a hygienic and comfortable environment. The friendly and helpful staff play a vital role in enhancing guests' experiences, with many citing memorable interactions that contribute to an enjoyable stay. Despite a minor mention of one less friendly encounter, the welcoming demeanor and excellent service from the staff leave a positive impression.
The standout pool and spa facilities receive admiration for their beautiful design and tranquil surroundings, creating a jungle-like oasis. Heated for year-round comfort, the lagoon-style pool and spa, along with the BBQ area, offer delightful relaxation options. While some suggest the pool could be larger, the overall charming atmosphere ensures a restful escape.
Proximity to the beach adds to the retreat’s appeal, with guests appreciating the brief walk to sandy shores, making beach outings easy and enjoyable. Although lacking direct ocean views, the convenient location near the beach and local attractions compensates well.
Overall, The Reef Retreat Palm Cove shines as a charming and comfortable getaway, balancing the allure of its strategic position with an inviting tropical ambiance, excellent facilities, and commendable service, ensuring a memorable stay for all. Show more
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Resort for Honeymoon
Featuring an array of comfortable and luxurious suites which are equipped with king-size beds, spacious sitting areas and spa treatments, The Reef Retreat Palm Cove is the perfect destination for the most romantic and relaxing honeymoon getaway. With the sea just a stone's throw away from your accommodation, you and your significant other have the opportunity to spend precious moments together in this idyllic environment.
Family Friendly Resort
Offering a tranquil setting with lush gardens and a pool, this retreat provides a relaxing escape for families. The self-catering apartments allow for flexibility, and the BBQ facilities are perfect for family meals.
Resort with Swimming Pool
The resort features a central pool area surrounded by lush gardens, offering a tranquil and private swimming experience. Its proximity to Palm Cove beach adds to its appeal.
Heated Pool Private Pool Outdoor Pool
Resort with Parking
The Reef Retreat Palm Cove features free undercover car parking on-site. This ensures vehicles are protected from the elements and provides convenient access for guests.
4-Star Resort
Located a short walk from the beach, this resort provides 4-star accommodations set among paperbark trees. It features comfortable rooms and a tranquil environment.
Resort with Private Pool Rooms
This retreat resort offers specific rooms or bungalows equipped with private pools, providing an intimate and private swimming experience amidst a tropical setting.
Resort with Heated Pool
Offers a relaxing environment with a heated pool and comfortable accommodations. The resort is close to local attractions and provides a tranquil escape.
Resort near Golf Courses
Resort near The Beach
Romantic Resort
Business Resort
Resort with Outdoor Pool
Room Types
StudioThis spacious studio suite is air-conditioned and is set amongst tropical rainforest. It features a kitchenette with a stove top and a microwave. There is a lounge with a flat-screen TV, DVD player, free cable channels and USB charge points. Free WiFi, an en suite bathroom, ceiling fans and a private balcony or patio overlooking the pool or tropical gardens are included.
The Studio suites are located on the ground and 1st floor. Access to 1st floor rooms is via stairs.
One-Bedroom SuiteThis spacious 1-bedroom suite is air-conditioned and is set amongst tropical rainforest. It features a separate bedroom with bathroom and a kitchenette with a stove top and a microwave. The lounge has a flat-screen TV, DVD player, free cable channels and USB charge points. Free WiFi, ceiling fans and a balcony ideal for outdoor dining are included.
The One-Bedroom Suites are located on the 1st, 2nd or 3rd floors. Access is via stairs.
The bathroom has either a walk-in shower or a shower over the bath.
Superior Spa SuiteThis fully air-conditioned suite is located in a tropical rainforest setting. It features a king-sized bed with a corner spa bath. There is a kitchenette with a stove top and a microwave as well as a private balcony that has a dining area and overlooks the pool or tropical gardens. The lounge has a flat-screen TV, DVD player, free cable channels, USB charge points, free WiFi and ceiling fans.
The Superior Spa Suites are located on the ground or 1st floor. Access to all rooms is via stairs.
Two-Bedroom ApartmentSet amongst tropical rainforest, this air-conditioned, spacious, self-contained apartment features 2 bathrooms, 2 separate bedrooms, 1 with a spa bath. It also includes a fully equipped kitchen with a dishwasher and a microwave. A lounge with a flat-screen TV, DVD player, free cable channels, USB charge points and free WiFi are provided. Laundry facilities, ceiling fans and a large private balcony with a dining area is included. The Two-Bedroom Apartment is located on the 3rd floor. Access is via stairs.
Please note that the price is based on 4 guests using the existing beds only. There is an additional $35 charge per night if any other beds are used (see Hotel Policies)
Standard Spa Suite
This standard spa suite is air-conditioned and is set amongst tropical rainforest. It features a king-sized bed and a corner spa bath as well as a kitchenette with a stove top and a microwave. There is a dining setting on the balcony. The room has a flat-screen TV, DVD player, free cable channels, an USB charge points and there are ceiling fans. Free WiFi is provided.
The Standard spa suite may be located on the ground, 1st, 2nd or 3rd floor. Access is via stairs. Standard spa suites do not have views of the pool or gardens and look out onto a neighbouring property.
Standard spa suites do not have views of the pool or gardens and look out onto another building.
Two-Bedroom SuiteSet amongst tropical rainforest, these interconnecting suites feature air-conditioning. Each separate suite has an en suite bathroom, DVD player, USB charge points, free WiFi, ceiling fan, flat-screen TV with cable channels and a kitchenette with a stove top and a microwave. Each suite has its own balcony, ideal for dining.
Two-Bedroom Suites are located on the 1st, 2nd or 3rd floors. Access is via stairs.
Please note that the price is based on 4 guests using the existing beds only. There is an additional $35 charge per night if any other beds are used (see Hotel Policies)
Standard StudioThis studio offers a spa bath. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.
Special Offer - Standard Spa SuiteThis Special Offer room includes:
- Breakfast hamper on arrival
- Free beach towel hire
- Free car parking
- Free WiFi
- Free cable TV
- 10% discount voucher at a local restaurant.
Three-Bedroom TownhouseLocated in a separate complex across the road from The Reef Retreat, at No 5 Harpa Street, this spacious self-contained apartment is fully air-conditioned. It features three separate bedrooms, two bathrooms, full kitchen with dishwasher and microwave and a lounge area with a flat-screen TV with DVD player. Also provided is free WiFi, laundry facilities, and ceiling fans. Each apartment has a garage that can accommodate one vehicle.
The complex also has a small shared plunge pool. Reception and check in are at the Reef Retreat 10 – 14 Harpa St. The Reef Retreat and The Reef Retreat Townhouses are separate complexes. Guests staying at the Reef Retreat Townhouses do not have access to the facilities at The Reef Retreat.
Two-Bedroom Apartment with BalconyBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a washing machine and a balcony are available in this spacious apartment. The unit has 4 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the tranquil beauty of Palm Cove, The Reef Retreat offers a serene oasis with an enviable location. Just a short walk from the main beach, the hotel provides easy access to the bustling esplanade lined with cafes and restaurants, allowing guests to enjoy the area’s culinary delights and attractions. Despite its proximity to the vibrant hub, the retreat is tucked slightly away from the main street, ensuring a peaceful and quiet atmosphere that invites relaxation.
The grounds of the property are beautifully landscaped, creating a tropical paradise reminiscent of Bali, while offering a sheltered pool area away from the wind. Guests appreciate the easy access to local shops and convenient transportation routes to nearby attractions, such as Port Douglas and Cairns. Many reviewers highlight the spacious, clean accommodations and praise the variety of facilities available, alongside prompt and friendly service.
The retreat balances the allure of the nearby sea with the tranquility of rainforest-like surroundings, making it an ideal location for those seeking both adventure and leisure. Its strategic position allows guests to comfortably explore Palm Cove's iconic coastal charm, ensuring an enjoyable and memorable stay.
Rooms
Nestled in a serene oasis just steps away from the beach, The Reef Retreat Palm Cove offers guests an inviting stay characterized by spacious and well-maintained accommodations. The rooms are consistently noted for their generous size, ensuring ample comfort for visitors. Many reviews highlight the apartments' airy atmospheres, complemented by balconies that overlook scenic surroundings like the pool or garden, further enhancing the tropical experience.
A key feature is the convenience of outdoor kitchenettes, allowing for self-catering amid a picturesque setting. The rooms are also praised for their cleanliness and the comprehensive amenities provided, making them a functional choice for travelers. The beds are described as comfortable, offering restful nights in this peaceful retreat.
Guests appreciate the property's proximity to the main strip and the excellent service from helpful staff. It provides a quiet yet central spot from which to explore Palm Cove's vibrant cafés and tranquil beach. Whether enjoying the luxury of a spa bath, the comfort of well-appointed interiors, or the tropical decor, The Reef Retreat Palm Cove effectively caters to diverse needs, ensuring a memorable stay in this coastal paradise.
Beds
The beds at The Reef Retreat Palm Cove have received generally favorable feedback from guests. Many found the beds to be roomy and comfortable, with mentions of comfortable bedding and plush pillows enhancing the overall sleeping experience. Guests appreciated the clean and well-maintained conditions of the accommodations, contributing to a restful environment. However, a few reviews noted that some beds were on the harder side, which affected their sleep quality. Despite this, the consensus remains that the majority of guests found the beds to be adequately comfortable, with a few mentioning small issues that could easily be resolved with minor adjustments. Overall, the hotel offers a pleasant stay with comfortable sleeping arrangements in a great location.
Cleanliness
Nestled in the heart of Palm Cove, The Reef Retreat offers a tranquil oasis with an impressive focus on cleanliness and comfort. Visitors consistently praise the hotel for its immaculate rooms and well-kept facilities, making it an ideal choice for travelers seeking a serene and hygienic environment. The apartments are not only clean but also spacious, well-equipped, and perfect for self-catering, providing guests with everything they need for a comfortable stay.
Guests appreciate the peaceful atmosphere and luxurious setting, which allow for relaxation and rejuvenation amidst stunning surroundings. The staff receive commendations for their friendly and welcoming demeanor, enhancing the overall experience at this superbly located retreat. Strategically situated near the main strip of Palm Cove, the hotel offers convenient access to local attractions while maintaining a quiet, restful ambiance.
While there are occasional remarks regarding areas that require additional attention, such as the pool and specific flooring, the overarching sentiment remains positive, highlighting the hotel's dedication to cleanliness. Overall, The Reef Retreat stands out as a lovely, clean getaway with excellent management and a commitment to ensuring guest comfort at its serene premises.
Staff
The Reef Retreat Palm Cove is renowned for its exceptional staff, consistently praised by guests for their friendliness and helpfulness. Visitors frequently highlight the warm and pleasant demeanor of both the staff and managers, noting the excellent service provided during their stay. A memorable welcome from Gerry at reception is particularly appreciated, while others commend the team's ability to assist with various excursions and seamlessly resolve issues that arise. While there is a mention of a less than friendly encounter at reception, the overarching sentiment reflects a high standard of hospitality. The management team is recognized for delivering an excellent experience, contributing to a comfortable and enjoyable visit. Overall, guests find the staff at The Reef Retreat Palm Cove to be a key element in their positive hotel experience.
Pool
The Reef Retreat Palm Cove offers a serene escape with its standout pool and spa facilities which consistently receive praise from guests. The beautifully designed pool, set amidst tropical trees and tall palms, creates a relaxing jungle-like atmosphere that many find appealing. The lagoon-style pool and spa are heated, providing a comfortable experience all year round. Guests enjoy the peaceful surroundings and appreciate the quiet spots by the pool, ideal for unwinding. The natural setting and excellent location, close to plenty of shops, add to the overall enjoyment of the pool area. While some note that the pool could be a bit larger, the charming atmosphere, complemented by a BBQ area, makes it a delightful feature of the accommodation, contributing to a restful and rejuvenating stay.
Beach
Situated in an ideal location, The Reef Retreat Palm Cove offers guests incredibly convenient access to the beautiful beach, being just steps away from its sandy shores. Visitors appreciate its proximity, with many noting it's only a minute or two walk away, making beach outings effortlessly enjoyable. Nestled just off the main street, the retreat provides a peaceful and quiet atmosphere without sacrificing closeness to the lively center of Palm Cove. Its position also ensures easy access to various cafes and restaurants, allowing guests to savor local flavors just a short walk from their accommodations. While the retreat itself does not boast ocean views, the uncomplicated journey to the beach more than compensates, allowing guests to enjoy the best of both worlds.
Yes, The Reef Retreat Palm Cove has pool(s) that belong to one or more of the following categories: Heated Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at The Reef Retreat Palm Cove.
No, The Reef Retreat Palm Cove doesn't allow dogs.
Yes, parking facilities are available at The Reef Retreat Palm Cove.
No, The Reef Retreat Palm Cove doesn't have a gym.