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Massimo Plaza Hotel

Palermo , Via Maqueda 437 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMassimo Plaza Hotel in Palermo is celebrated for its exceptional location, strategically positioned in the heart of the historic center directly across from the iconic Teatro Massimo. Guests appreciate its central setting, which allows for easy and convenient exploration of the city on foot, supplemented by nearby private parking. The hotel's proximity to major attractions and its vibrant surroundings make it an ideal choice for tourists seeking to immerse themselves in Palermo's culture.

The breakfast service at the hotel is another highlight, offering a selection diverse enough to meet varied preferences. Guests particularly enjoy the convenience of having breakfast served directly in their rooms at no extra charge, noting the abundance and quality of both savory and sweet options. The ability to customize breakfast delivery times, even as early as 5 AM, is highly valued. While some find the selection modest for a four-star hotel, the overall sentiment is overwhelmingly positive with terms like "magical" and "unforgettable" frequently used to describe the experience.

Rooms at the Massimo Plaza Hotel are praised for their comfort, spaciousness and cleanliness. Guests appreciate the large, comfy beds, well-appointed furnishings and beautiful views from the balconies, particularly those overlooking Teatro Massimo. Although some furnishings may feel a bit outdated and noise can occasionally be an issue, the rooms generally meet the expectations associated with a four-star establishment. Cleanliness is a strong point, though there are minor areas for improvement, such as cleaning under the beds and maintaining carpets.

The hotel's staff are consistently lauded for their friendliness, professionalism and exceptional service. Guests feel genuinely cared for, noting the staff's helpfulness, courteousness and efficiency. The team is proactive in providing excellent recommendations for local dining and attractions, arranging day trips and ensuring a hospitable experience. The personal touch added by the staff, such as serving breakfast in the room, leaves a lasting positive impression.

Overall, Massimo Plaza Hotel offers a top-notch experience combining an unbeatable central location, excellent breakfast service, comfortable and clean accommodations and outstanding staff, making it a highly recommended choice for visitors to Palermo.
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Boutique-style Hotel

Located near Teatro Massimo, this hotel offers a blend of comfort and convenience. Its well-appointed rooms and central location make it ideal for exploring Palermo's cultural attractions. The focus on guest service ensures a pleasant stay.

Family Friendly Hotel

Located on Via Maqueda, the hotel is near popular attractions. It is an ideal spot for families interested in exploring the city.

Dog Friendly Hotel

This hotel is tagged as dog-friendly in the provided list. Specific details about dog amenities and services were not available in the search results.

Hotel near Nightlife Spots

Located on Via Maqueda, this hotel is close to Teatro Massimo and the surrounding areas filled with bars and restaurants. This location is ideal for those looking to enjoy Palermo's cultural attractions and nightlife.

Business Hotel

Massimo Plaza Hotel provides essential business amenities and a central location, making it a viable option for short business trips. The hotel offers standard services and easy access to Palermo's main attractions and business areas.

Hotel with Parking

Located in a pedestrian area in front of the Teatro Massimo, this hotel has a special arrangement with a private parking garage nearby. Guests receive free ZTL access for check-in and check-out days to reach the parking. Valet parking is also available.

Small Hotel

This hotel features comfortable rooms and a central location, providing easy access to Palermo's attractions. Its cozy atmosphere and personalized service create a pleasant and memorable stay.

4-Star Hotel

This hotel is centrally located and provides easy access to the city's attractions. It offers comfortable accommodations and a convenient base.

Room Types

Double or Twin Room This soundproofed en suite room features free Wi-Fi, air conditioning, minibar, electronic safe, kettle, wardrobe, telephone, desk and a flat-screen TV with Sky channels. It also has a private bathroom with a shower, hairdryer, mirror, slippers and courtesy set. The room has a window overlooking an internal street of the historic centre.

Superior Double or Twin Room With a balcony overlooking Teatro Massimo, this soundproofed en suite room features free Wi-Fi, air conditioning and a flat-screen TV with Sky channels. Please specify bed preference when booking.

Deluxe Double or Twin Room This soundproofed en suite room features free Wi-Fi, air conditioning, telephone, electronic safe, kettle, minibar, wardrobe, desk and a flat-screen TV with Sky channels. The room has a window overlooking an internal street of the historical centre. It offers free 24-hour room service, a free selection of tea and coffee, fresh fruit. Breakfast can be served in the room at any time. It also has a private bathroom with a shower, hairdryer, mirror, bathrobes, slippers and set courtesy. As a welcome, sicilian pastries and a bottle of water will be offered.

Deluxe Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view.

Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

About Massimo Plaza Hotel

License: 19082053A201169, IT082053A15KEUCFRK

Guest Reviews

8.3

Very Good

Location

Nestled in the heart of Palermo, Massimo Plaza Hotel consistently receives praise for its exceptional location. Situated directly across from the iconic Teatro Massimo and positioned within the pedestrian zone of Via Maqueda, the hotel's location makes it an ideal base for exploring the historic center of Palermo. Guests highlight its unbeatable central position, describing it as perfect, superb and top-notch. This enviable spot allows for easy access to the city's main attractions, making it particularly convenient for tourists and those on a city trip.

The hotel is noted for being in a strategic position, allowing visitors to explore Palermo on foot without hassle. Nearby private parking adds to the convenience. The panoramic views from the balcony, especially overlooking Teatro Massimo, are often mentioned as a significant perk. Additionally, the location contributes to the overall positive experience, complemented by the hotel's cleanliness, friendly and helpful staff and excellent breakfast service.

Guests repeatedly point out that staying at Massimo Plaza Hotel allows one to fully enjoy Palermo due to its central and fabulous setting. Whether spending just a night or a longer stay, the hotel's proximity to key city sites and its vibrant surrounding environment make it a top choice for travelers wishing to immerse themselves in the life of Palermo.

Breakfast

Guests at the Massimo Plaza Hotel consistently praise the hotel's breakfast offerings. Many reviews highlight the convenience and pleasure of having breakfast served directly in the room at no extra charge, a feature that is particularly appreciated by guests. The breakfast selection, which includes both savory and sweet options, is often described as abundant, plentiful and excellent. Guests have enjoyed the richness and variety, noting that it can be customized daily and is delivered at their preferred time, even as early as 5 in the morning.

While some guests found the breakfast selection to be somewhat modest or standard for a four-star hotel, the overall sentiment leans toward the positive. Phrases like magical breakfast, unforgettable breakfasts and amazing breakfast indicate a high level of satisfaction. The table service in the breakfast room where available also receives commendations, further enhancing the breakfast experience.

In summary, breakfast at Massimo Plaza Hotel is generally viewed as a strong point, combining convenience with quality and consistently exceeding guest expectations.

Rooms

The rooms at Massimo Plaza Hotel are consistently praised for their comfort and spaciousness. Many guests highlight the large, comfy beds and well-appointed furnishings. They find the rooms to be clean and equipped with everything needed for a pleasant stay. The balconies and beautiful views, especially of the Massimo Theatre, are particular favorites. The decor, though somewhat outdated in some opinions, contributes to a cozy and classic ambiance. Cleanliness is generally good but could be improved in certain areas like under the bed. Noise from the hallways and nearby traffic is a minor issue for some, but the soundproofing in many rooms is effective. Despite a few outdated bathrooms, the overall maintenance meets the standards expected of a 4-star hotel. Guests appreciate the central location, making the spacious and comfortable rooms even more appealing for a city hotel.

Beds

Massimo Plaza Hotel receives consistent praise for its beds with many guests describing them as large, comfortable and even superb. The cleanliness of the bedding and rooms is also frequently noted. Despite some comments about dated room furnishings and occasional mentions of discomfort with the bedding, the overall feedback on the mattresses is positive with guests often highlighting their comfort. While a few guests found the beds to be a bit hard or the mattresses less comfortable than expected, these remarks do not seem to significantly affect the overall positive impression of the hotel's sleeping arrangements.

Cleanliness

The reviews for Massimo Plaza Hotel highlight the overall cleanliness and tidiness of the hotel. Guests repeatedly mention the very clean and super clean rooms, emphasizing that the establishment is spotless and well-maintained. Many found their rooms to be not only clean but also nicely furnished with some even enjoying a balcony. Positive remarks extend to the entire structure being very clean with several confirmations of the hotel’s cleanliness being a notable feature. The hotel staff also received praise for their friendliness, further enhancing the pleasant experience.

While most comments were positive, a few guests noted areas for improvement in cleanliness, specifically mentioning issues under the bed and some signs of wear, particularly on the carpets. Despite these few critiques, the majority of guests were satisfied with the level of cleanliness, appreciating the well-kept environment and the comfortable, clean rooms offered by the hotel.

Staff

The staff at Massimo Plaza Hotel consistently receive high praise for their exceptional service and friendliness. Guests describe the team as very nice, always helpful and extremely accommodating. The professional demeanor and attentiveness of the staff significantly contribute to a positive stay with many guests appreciating their efficiency and dedication.

Visitors frequently mention the wonderful, courteous and super friendly reception they receive upon arrival. The hotel staff are noted for their ability to provide excellent recommendations for local restaurants and attractions, demonstrating their knowledge and expertise. Additionally, they are credited with arranging delightful day trips and handling various guest needs with extreme courtesy and availability.

The kindness and attentiveness of the staff stand out, making a lasting impression on guests, who feel genuinely cared for throughout their stay. Breakfast served in the room by the attentive staff is particularly appreciated, adding a personal touch to the service experience. Overall, the friendly, professional and accommodating nature of the staff at Massimo Plaza Hotel ensures that guests feel welcome and well-cared-for during their visit.

No, Massimo Plaza Hotel doesn't have any pool.

No, a spa isn't available at Massimo Plaza Hotel.

Yes, Massimo Plaza Hotel welcomes dogs.

Yes, parking facilities are available at Massimo Plaza Hotel.

No, Massimo Plaza Hotel doesn't have a gym.

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