Casena Dei Colli, Sure Hotel Collection By Best Western
Please select your travel dates to see rates and availability
Info
Summary of reviewsCasena Dei Colli, Sure Hotel Collection By Best Western, offers a commendable blend of comfort, accessibility and service, making it a suitable choice for both leisure and business travelers. The hotel's location is one of its strong points, being strategically situated in a tranquil, semi-rural area of Palermo with easy access to Monte Pellegrino, Mondello Beach, Teatro Verdura and the Palazzina Cinese. Despite being somewhat removed from downtown Palermo, the proximity to Punta Raisi airport and public transportation options makes it a convenient option for exploring the city and its surroundings.
Guests consistently praise the breakfast experience, highlighting the variety, quality and local touches such as fresh Sicilian cannoli and ricotta. The dinner menu also receives positive comments for its authentic Sicilian dishes and pleasant garden setting, although some note that it can be a bit pricey with repetitive options.
The rooms at Casena Dei Colli are well-regarded for their spaciousness, modern furnishings and cleanliness. Guests appreciate the large, comfortable beds and amenities like Sky TV, although there are minor mentions of maintenance issues and the need for better-equipped bathrooms. The hotel's high standard of cleanliness extends beyond the rooms to the common areas, providing a relaxing and spotless environment.
One of the hotel's standout features is its staff, who are frequently described as friendly, helpful and professional. Their attentiveness and courteous service enhance guests' overall experience, making them feel welcomed and well-cared for.
Families find the hotel particularly accommodating with large family rooms and a private garden offering a perfect relaxation spot. The ample free parking is a bonus for those traveling by car, although some guests note it can be a bit confusing and dark.
While the Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, the overall sentiment towards the hotel remains positive. There are varying opinions about the hotel's four-star rating with some guests feeling it aligns more with a three-star establishment.
In summary, Casena Dei Colli provides a comfortable, clean and accessible stay with excellent service, particularly for business travelers and families. Its peaceful location, quality dining options and attentive staff make it a compelling choice for visitors to Palermo.
Show moreRead review summaries for all categories
Categories
This hotel offers a comfortable stay with a welcoming policy for pets. Its location provides a quieter setting while still being accessible to Palermo's attractions.
Room Types
About Casena Dei Colli, Sure Hotel Collection By Best Western
License: 19082053A200107, IT082053A1XWM3BG3A
Guest Reviews
Casena Dei Colli, Sure Hotel Collection by Best Western, is praised for its strategic location, offering easy access to various key attractions and amenities in Palermo. Nestled in a quiet and beautiful area surrounded by parks, villas and an English garden, it provides a calm retreat despite being in the middle of the city. The hotel's proximity to Monte Pellegrino, Mondello Beach, Teatro Verdura and the Palazzina Cinese makes it ideal for those looking to explore western Sicily or attend events.
For travelers flying in, the hotel is conveniently close to Punta Raisi airport, approximately a 10-15 minute drive. The location also facilitates easy access to the city center and the beach, either by car or public transportation. Guests favor this location for its relaxing surroundings, free parking and accessibility despite the fact that it is somewhat removed from the bustling heart of Palermo.
While the quiet and semi-rural environment appeals to many, it's worth noting that the location is a bit off-center, about 4-6 kilometers from downtown Palermo. Some guests mention the need for a car to navigate the somewhat narrow and challenging access roads. Nonetheless, the peaceful setting and green spaces make Casena Dei Colli an excellent base for both leisure and business travelers. The nearby bus stops provide an alternative mode of transport for reaching Palermo's attractions without the heavy traffic of the city.
Casena Dei Colli, Sure Hotel Collection By Best Western, offers a breakfast experience that is widely praised by its guests. Visitors frequently highlight the excellent, varied and plentiful breakfast buffet, which caters to both sweet and savory preferences. Fresh, local Sicilian products like cannoli and fresh ricotta are special mentions and add a delightful regional touch to the meal. The breakfast spread is described as rich and abundant with a wide selection including croissants, eggs, sausages, jams, fruits and a variety of delectable breads and sweets.
While some reviews mention that the breakfast could improve or was somewhat basic, the overwhelming sentiment appreciates the high quality, freshness and extensive choices available. The welcoming and courteous staff further enhance the breakfast experience, making it enjoyable and memorable for many. In summary, the breakfast at Casena Dei Colli is a strong point, often noted alongside the clean rooms and friendly service, marking it as a significant highlight of the stay.
Casena Dei Colli, Sure Hotel Collection by Best Western, offers a dining experience that has received generally positive feedback from its guests. The dinner at the hotel’s restaurant is frequently praised for its great, delicious and very good food. The chef clearly knows what he's doing, ensuring excellent food quality and preparation, particularly in authentic Sicilian dishes. Guests have enjoyed their meals in a spacious and well-maintained garden, noting the excellent service provided.
However, some guests have raised concerns about the restaurant being slightly pricey for the portion sizes offered. There are also mentions of a limited and repetitive menu with a suggestion to vary the dishes. Additionally, guests have pointed out issues with service, such as a lack of staff, delayed order taking and the restaurant being closed on Sunday evenings without prior notice.
Despite these minor drawbacks, the pleasant ambiance and attentive dinner service make for an enjoyable dining experience overall. For those looking to explore nearby dining options, La Bracceria and Officine Baronali, both within walking distance, come highly recommended.
Casena Dei Colli, Sure Hotel Collection By Best Western, offers a range of rooms that generally receive positive feedback for their spaciousness and cleanliness. Guests appreciate the large rooms, often describing them as modern, well-furnished and comfortable with many highlighting features like Sky TV and sizable double beds. The hotel's environment is frequently mentioned as clean and well-maintained with clean rooms applauded for their brightness and coziness.
Rooms equipped with every comfort and functional layouts add to the overall favorable experience and the beautiful internal garden with a bar enhances the stay. However, there are occasional concerns, such as small and insufficiently equipped bathrooms, awkward room furnishings and minor maintenance issues like non-functional lights and faulty bathroom fixtures. Some guests also noted the lack of tea and coffee-making facilities and private parking.
Despite a few drawbacks, guests generally find the rooms at Casena Dei Colli to be comfortable and inviting with the modern, spacious accommodations contributing significantly to a pleasant stay. The location, just steps away from the Verdura Theater and the beautifully maintained garden further enhance the experience, making it a solid choice for travelers seeking comfort and convenience.
Guests at Casena Dei Colli, Sure Hotel Collection By Best Western, generally find the beds comfortable and conducive to a good night's sleep. Many reviews highlight the beds as being soft, large and cozy, ensuring a restful experience. However, opinions about the quality of the mattresses and pillows are mixed. Some guests noted discomfort due to hard mattresses, low pillows or old, poking mattresses. While several visitors appreciated the big size double beds, others found the pillows and mattresses too firm or not of high quality. Cleanliness and comfort are mentioned positively, though a few experienced issues with room conditions and bed quality, which could affect overall comfort. Despite some isolated complaints, the majority of reviews suggest that the beds at the hotel are generally very comfortable.
The reviews for 'Casena Dei Colli, Sure Hotel Collection By Best Western' highlight a consistently high standard of cleanliness across the property. Guests frequently praise the excellent and exceptional cleanliness of the hotel, describing the facilities as extremely clean and well-maintained. The rooms are particularly noted for being clean and comfortable with many reviewers mentioning the attentive cleaning staff and immaculate common areas.
However, there are occasional mentions of areas needing improvement, such as the cleanliness of bathrooms and issues with older, tarnished fixtures in some rooms. Despite these minor setbacks, the overwhelming sentiment is positive with visitors recommending the hotel for its cleanliness and overall comfort.
The hotel’s environment is described as quiet and elegant, adding to the relaxing experience. Modern and spacious rooms contribute to guests feeling at ease and the meticulous attention to cleanliness enhances their stay. Overall, the hotel successfully maintains a high standard of cleanliness, making it a reliable choice for travelers seeking a pristine and comfortable accommodation.
The staff at Casena Dei Colli, Sure Hotel Collection By Best Western, has garnered widespread praise for their exceptional service. Reviewers frequently highlight the kind, friendly and helpful nature of the staff. Many guests note their consistent professionalism and attentiveness across various roles, including reception, cleaning and restaurant services. The commendable service extends to the welcoming and courteous attitude of the staff, who are always ready with a smile and eager to assist.
Specific mentions include the efficient and attentive service at both the reception and restaurant areas with guests appreciating the personalized attention and support. The breakfast staff is often singled out for their friendliness and professionalism with many guests enjoying the good breakfast spread provided. Cleanliness and attentiveness to guests' needs are recurring themes, emphasizing the staff's commitment to maintaining high standards.
Despite a few isolated incidents of less favorable interactions, the overall sentiment remains overwhelmingly positive. The combination of friendly, supportive and professional service leaves a lasting impression on guests, contributing significantly to their pleasant experiences at the hotel.
Casena Dei Colli, Sure Hotel Collection By Best Western offers complimentary Wi-Fi, a convenient feature for guests. However, opinions on the Wi-Fi experience vary. Some guests found the Wi-Fi to be perfect and had no issues during their stay. On the other hand, several reviews mention challenges with the Wi-Fi signal and connection strength, particularly in the rooms. Common feedback includes extremely weak signals, slow speeds and difficulties accessing the network with the provided passwords. While a PC with internet is available at the reception, the general consensus indicates that the hotel's Wi-Fi connectivity may need improvement, especially for those who depend on stable and fast internet access.
Casena Dei Colli, Sure Hotel Collection By Best Western, offers ample and free parking on-site, which many guests found convenient and advantageous, especially for those arriving by car. The parking area is generally considered spacious and comfortable with several reviews highlighting the ease and convenience of finding a spot. Despite this, a few guests noted that the parking can be almost full at certain times, making it somewhat challenging to find a space. Additionally, there were some comments about the parking being dark and confusing with indications not clearly marked from the parking lot to the reception. The hotel provides private parking close to its premises and although it is free, it is mostly unattended, which might concern some guests. For those traveling with motorcycles, dedicated parking spots are available on site, adding to the convenience for various types of vehicles. Despite minor issues, the large and free parking facilities at this hotel are generally appreciated by guests.
Casena Dei Colli, Sure Hotel Collection by Best Western, appears to be a favorable choice for families, offering a variety of amenities and accommodations tailored to their needs. The reviews frequently highlight the exceptionally large family rooms, which are consistently described as spacious, comfortable and well-appointed. These rooms offer ample space for families, including configurations suited for a family of four with two bedrooms.
The hotel's staff also receives praise for their courteous and helpful demeanor, enhancing the overall family-friendly atmosphere. Many guests note the clean and beautiful condition of the family rooms, contributing to a pleasant stay.
In addition to the comfortable accommodations, the hotel features a private garden, providing a perfect spot for relaxation after a busy day. Families looking for convenience and comfort find this hotel highly recommended, particularly for those who need a reliable place to stay during frequent travels.
Overall, Casena Dei Colli is well-suited for family stays, offering spacious rooms and attentive service in a welcoming environment.
Visitors to Casena Dei Colli, Sure Hotel Collection By Best Western, have shared mixed feelings about the hotel's four-star rating. Many guests feel that it does not quite meet the expectations of a four-star establishment, often comparing it to a three-star hotel. The breakfast offered is described as simple for a hotel claiming four-star status.
Despite these reservations, the location of the hotel is praised as being great, offering a convenient and pleasant setting. The cleanliness of the rooms is also a notable positive point highlighted by guests. However, there are mentions of less satisfactory parking facilities and a lack of a shuttle service, which some might expect from a hotel in this class.
While some travelers recognize the hotel’s attempts to maintain a four-star appearance, others clearly see it as more of a three-star experience. There is a general consensus that although the hotel markets itself with four-star signage and branding, the actual experience may align more closely with a three-star standard.
Casena Dei Colli, Sure Hotel Collection by Best Western in Palermo is frequently chosen by business travelers. It has become a dependable option for those visiting the city for work-related purposes. Many guests highlight the consistently clean rooms, which contribute to its appeal for repeated stays. Its location is noted to be convenient for business trips, making it a practical choice. The hotel's business-friendly style, coupled with the positive experiences of numerous repeat visitors, underscores its suitability for professional travel. Overall, it serves both tourists and business travelers effectively, but shines particularly in accommodating work-related stays.
Casena Dei Colli, Sure Hotel Collection by Best Western, receives positive remarks for its functional and clean rooms, complemented by a very good breakfast. However, the hotel faces significant criticism regarding accessibility for guests with disabilities. Multiple reviews consistently note that the rooms are not accessible, presenting difficulty of access. Despite being a low-rise building with only two floors to navigate, the overall accessibility is described as non-existent by some guests. On the other hand, there are mentions where areas of the hotel are accessible, indicating a potential inconsistency in accessibility features throughout the property.
Nestled in a welcoming environment, 'Casena Dei Colli, Sure Hotel Collection by Best Western' stands out for its commendable dog-friendly facilities and services. Guests appreciate the hotel's courteous attitude towards accepting animals, making it a genuinely pet-friendly destination. The garden area is highlighted as a delightful feature for pets, providing a comfortable space for dogs to enjoy. While there have been instances of nearby dogs barking, the overall atmosphere remains positive for pet owners, especially those with small dogs. The consistent praise for the hotel’s pet friendliness underscores its reputation as an accommodating choice for guests traveling with their canine companions.
No, Casena Dei Colli, Sure Hotel Collection By Best Western doesn't have any pool.
No, a spa isn't available at Casena Dei Colli, Sure Hotel Collection By Best Western.
Yes, Casena Dei Colli, Sure Hotel Collection By Best Western welcomes dogs.
Yes, parking facilities are available at Casena Dei Colli, Sure Hotel Collection By Best Western.
No, Casena Dei Colli, Sure Hotel Collection By Best Western doesn't have a gym.
Location