Piedra de Agua Palenque
Palenque
17.49944100,
-92.01297100
,
Km 2.5 Zona Arqueologica De Palenque, Carretera A Las Ruinas
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Summary of reviewsPiedra de Agua Palenque is a charming boutique retreat set amidst the lush Palenque jungle, providing guests a perfect blend of nature and relaxation. The hotel's exceptional location near the famed archaeological ruins is a highlight for history enthusiasts and ecotourists alike. Guests often express admiration for the serene jungle views from their terraces, beautifully designed accommodations, and excellent amenities such as stylish paths, bungalows, and a refreshing pool. The proximity to public transport and main roads makes exploring local heritage convenient, further elevating the experience.
The staff at Piedra de Agua Palenque is consistently praised for their warm hospitality and exceptional service. Visitors note the helpfulness and kindness of the team, including manager Santiago, in ensuring a memorable stay, often assisting with local tours and services. The dedication to guest satisfaction contributes significantly to the inviting atmosphere of the hotel.
Rooms are described as spacious and beautifully decorated, with a touch of luxury and privacy. The bungalow-style accommodations offer comfortable beds and excellent shower products, with features such as large patios and mini pools adding to the appeal. Although there are occasional concerns about maintenance and noise, the rooms generally promise comfort and a restful experience in a tranquil setting.
While breakfast at the hotel receives mixed feedback, dining amidst trees offers a unique atmosphere. A simple continental breakfast suffices for most, though some guests suggest exploring nearby eateries for more varied options. The absence of an in-house dining option for lunch and dinner is noted, leaving guests longing for a restaurant menu to enhance their stay.
The pool area provides a captivating experience, allowing guests to relax while witnessing local wildlife. Despite cleanliness issues at times, the pool remains a major draw due to its tranquil ambiance and picturesque location opposite the jungle. WiFi access is variable, best utilized in the lobby for a stronger connection.
Overall, Piedra de Agua Palenque is an attractive destination offering excellent customer service, beautiful natural surroundings, and a unique lodging experience. Despite some areas needing improvement, its prime location and charming atmosphere make it a highly recommended spot for those seeking both adventure and relaxation in Palenque.
Categories
The staff at Piedra de Agua Palenque is consistently praised for their warm hospitality and exceptional service. Visitors note the helpfulness and kindness of the team, including manager Santiago, in ensuring a memorable stay, often assisting with local tours and services. The dedication to guest satisfaction contributes significantly to the inviting atmosphere of the hotel.
Rooms are described as spacious and beautifully decorated, with a touch of luxury and privacy. The bungalow-style accommodations offer comfortable beds and excellent shower products, with features such as large patios and mini pools adding to the appeal. Although there are occasional concerns about maintenance and noise, the rooms generally promise comfort and a restful experience in a tranquil setting.
While breakfast at the hotel receives mixed feedback, dining amidst trees offers a unique atmosphere. A simple continental breakfast suffices for most, though some guests suggest exploring nearby eateries for more varied options. The absence of an in-house dining option for lunch and dinner is noted, leaving guests longing for a restaurant menu to enhance their stay.
The pool area provides a captivating experience, allowing guests to relax while witnessing local wildlife. Despite cleanliness issues at times, the pool remains a major draw due to its tranquil ambiance and picturesque location opposite the jungle. WiFi access is variable, best utilized in the lobby for a stronger connection.
Overall, Piedra de Agua Palenque is an attractive destination offering excellent customer service, beautiful natural surroundings, and a unique lodging experience. Despite some areas needing improvement, its prime location and charming atmosphere make it a highly recommended spot for those seeking both adventure and relaxation in Palenque.
Boutique-style Hotel
Located near the archaeological zone of Palenque, this hotel offers a unique experience with its natural surroundings. It provides comfortable rooms. It's a great option for nature lovers and history enthusiasts.
Luxury Hotel
Listed as a small luxury hotel located near the Palenque archaeological zone. It offers a high-quality, intimate accommodation option for travelers seeking a more exclusive experience close to the ruins.
Hotel with Spa
This hotel offers spa services.
Romantic Hotel
Piedra de Agua Palenque is located close to the archeological zone of Palenque, offering a unique and convenient experience for couples interested in Mayan history. The hotel's tranquil setting provides a romantic escape.
Hotel with Swimming Pool
Located next to a river in the jungle, this property offers an outdoor pool and hot tub. It is a short distance from Palenque Archaeological Site.
Outdoor Pool
Hotel with Parking
This hotel offers free parking facilities for its guests. This provides a cost-effective parking solution while staying at the property.
Small Hotel
This boutique hotel offers a spa and comfortable rooms. It is located in a national park close to Museo de Sitio Palenque and El Panchán. The hotel is well-rated for its amenities and overall experience.
Hotel with Outdoor Pool
Located next to a river in the jungle, it offers an outdoor pool and hot tub. It provides a unique experience with its natural surroundings and relaxing amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in the lush jungle of Palenque, Piedra de Agua Palenque is a hidden oasis offering guests an exceptional location that seamlessly blends nature with comfort. Situated merely a few kilometers from the renowned archaeological ruins, the hotel provides convenient access to the ancient site, making it an ideal spot for history enthusiasts and ecotourists alike. Its remote setting allows visitors to immerse themselves in the tranquil and evocative atmosphere surrounded by vibrant greenery and the soothing sounds of the jungle.
Guests appreciate the hotel's superb and phenomenal location, where one can gaze into the jungle from their terrace, embracing the serene environment and local fauna. The peaceful surroundings are complemented by tastefully designed accommodations and excellent amenities, including stylishly maintained paths, bungalows, and a pool that enhances the overall experience of this boutique retreat.
With its proximity to public transport and main roads leading to the ruins, guests find it easy to explore the rich cultural heritage of Palenque. Moreover, the hotel's commitment to cleanliness and attention to detail is evident throughout, offering comfortable spaces equipped with jacuzzis and hammocks in each room, adding to the intimate atmosphere.
Piedra de Agua Palenque stands out not only for its prime location but also for its excellent customer service and welcoming staff. This peaceful jungle retreat provides a perfect balance of adventure and relaxation, making it a highly recommended destination for those seeking to explore the captivating wonders of Palenque.
Breakfast at Piedra de Agua Palenque receives mixed feedback, with a few noteworthy positives. Dining amidst trees provides an exceptional atmosphere, enhancing the morning experience. Guests appreciate the simplicity and pleasantness of enjoying breakfast on their terrace, where the ambiance can elevate the modest offerings to delightful ones. The continental breakfast typically includes fruit, coffee, and bread, sufficing as a basic starter for the day. Some guests mention enjoying delicious aspects, specifically when the breakfast features a large fruit salad accompanied by yogurt and granola.
The servings also extend at times to include oatmeal, juice, toast, jam, and butter, adding variety, though not consistently and in limited portions. While some found the breakfast perfect and greatly appreciated, especially in favorable settings, others suggest the breakfast lacks sufficient substance or value, describing it as minimalistic or simple, and sometimes served with reluctance. Furthermore, seating space at the breakfast area is reportedly limited, occasionally contributing to a less inviting experience. For those seeking more robust or varied options, it is advised to explore local eateries outside the hotel.
Piedra de Agua Palenque is a charming hotel that leaves guests wishing for an in-house dining option. Many visitors feel that a dedicated restaurant for lunch and dinner would enhance the overall experience. There's a consensus that the absence of a dinner menu is a missed opportunity, as dining on-site would be a convenient feature for guests. While the hotel has the space to accommodate a dining area, the lack of food service might cause disappointment to some, as it is not communicated prior to arrival. Visitors also mention the need for a restaurant menu to complete their stay, as food delivery services for dinner have been less than satisfactory. Overall, while guests appreciate the potential, they long for more dining services to fully enjoy their evening in the beautiful surroundings of the hotel.
Nestled in the lush landscapes of the jungle, Piedra de Agua Palenque offers a unique lodging experience with its bungalow-style rooms that are both private and enveloped by nature. Guests appreciate the spacious rooms that allow for comfortable stays, often highlighting the large beds and beautiful room decor. With excellent shower products available, many visitors commend the well-cleaned rooms that remain mosquito-free despite being surrounded by lush greenery.
The charm extends to the outdoor areas, where each room boasts its own individual features such as large patios with bathtubs or mini pools, allowing for a touch of luxury under the canopy of the jungle. The rooms are praised for their functionality and comfort, with quality mattresses and pillows contributing to a restful experience. While the facilities themselves are visually appealing, some areas indicate a need for maintenance, with several guests pointing out issues such as humidity and occasional inconsistencies in cleanliness.
Despite a few shortcomings, such as occasional noise disturbances and proximity to busy roads, the ambiance created by the individual cabins fosters a sense of tranquility and personal retreat. Overall, Piedra de Agua Palenque promises a comfortable and inviting stay, highlighted by its beautiful natural setting and well-furnished rooms ideal for those seeking a serene escape from the mundane.
At Piedra de Agua Palenque, guest experiences with the beds present a mixed picture. Positives include numerous accounts of comfortable and soft beds, with some reviews highlighting the good quality of the mattresses and pillows. Guests enjoy rooms that are not only accommodating but also well-maintained and aesthetically pleasing. However, some guests have mentioned issues with the air conditioning being very loud, which can affect overall comfort. Additionally, several reviews note concerns about beds creaking due to metal ornaments, as well as some mattresses feeling hard, compromising the quality of sleep. While comfort seems to be consistently praised, there are suggestions that the beds could be improved to enhance the overall guest experience. Overall, the property offers beautiful and clean rooms, though there's room for enhancing the comfort of the bedding to better meet guest expectations.
Piedra de Agua Palenque is a mixed bag in terms of cleanliness and maintenance. While some guests highlight the hotel as very clean and cozy, with comfortable, well-maintained facilities, others have raised concerns about the need for thorough cleaning and maintenance. Positive notes include a fantastic pool experience, where guests have enjoyed watching howler monkeys, and commendations on the quality of soaps and shampoos provided in the rooms. The quiet atmosphere and friendly staff are consistently praised, and the location is considered well-situated. However, complaints about moldy walls, stained linens, and rundown rooms with an old smell are prevalent. Issues with cleanliness extend to the pool and jacuzzi, with some visitors describing them as dirty and in need of repair. The overall condition of the hotel suggests that more attention to maintenance could greatly enhance the guest experience.
At Piedra de Agua Palenque, guests consistently praised the staff for their exceptional service and warm hospitality. Visitors noted the team, including manager Santiago, as always ready to assist, demonstrating remarkable kindness and attentiveness. The receptionists received particular commendation for their pleasant demeanor and efficiency in arranging various services, from restaurant deliveries to tours of local archaeological sites, ensuring guests' needs were met seamlessly.
Guests were impressed by the staff's willingness to solve problems promptly, highlighting their proactive approach to customer service. The dedication to creating a welcoming environment was apparent, with many guests remarking on how genuinely caring and friendly the staff were in every interaction, even during language barriers, as most communication is in Spanish.
This commitment to service personalization and attention to detail contributed to an exceptional experience, with staff members being described as cheerful, eager to please, and consistently friendly. Despite occasional moments of being overwhelmed, the overall impression was of a team that was cooperative, supportive, and enthusiastic about facilitating a memorable stay.
Piedra de Agua Palenque provides WiFi accessibility, though experiences vary significantly among guests. While some visitors find the WiFi to be good, others report challenges with connectivity. In several instances, the WiFi is described as weak and prone to disconnecting, particularly in certain rooms like room 105. The internet connection is noted as being slow or absent at times, with coverage issues in some rooms. Guests often find that the WiFi does not reach beyond the lobby, suggesting that those needing reliable internet access might need to utilize the lobby area for a more stable connection.
Piedra de Agua Palenque offers a captivating pool experience surrounded by the lush jungle, providing guests with the opportunity to witness wildlife such as howler monkeys, large iguanas, and squirrels. Described by many as "awesome," the pool is a major highlight, enabling guests to relax and unwind in tranquility. Its location is considered ideal, directly opposite the jungle, and many appreciate the calming ambiance and beautiful scenery it provides.
Despite its charm, some guests have noted concerns with cleanliness, mentioning that the pool was dirty during their stay. Instances of a milky appearance in the water and issues with filtering were also reported, which affected their enjoyment. Nevertheless, many guests still found the outdoor pool with its stunning jungle views to be a pleasant feature, often complemented by spacious rooms, hammocks, and hot tubs that add to the overall experience at this boutique hotel. Despite some hiccups, the pool remains a significant draw for those seeking a serene retreat in the heart of the jungle.
Piedra de Agua Palenque is nestled in the lush greenery of the Palenque jungle, offering a unique setting that once aspired to be a true boutique hotel. Its beautiful design captures the eye, with bungalows that promise a serene escape, complemented by the convenience of being just a short distance from the archaeological zone. Each room delights guests with clean surroundings, a hammock, and even a jacuzzi, while the friendly staff enhances the overall experience. However, despite its charming atmosphere and tranquil location, some visitors feel that the hotel doesn't fully meet the expectations of a boutique classification, suggesting a gap between its ambitious concept and current execution.
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Location
Guests appreciate the hotel's superb and phenomenal location, where one can gaze into the jungle from their terrace, embracing the serene environment and local fauna. The peaceful surroundings are complemented by tastefully designed accommodations and excellent amenities, including stylishly maintained paths, bungalows, and a pool that enhances the overall experience of this boutique retreat.
With its proximity to public transport and main roads leading to the ruins, guests find it easy to explore the rich cultural heritage of Palenque. Moreover, the hotel's commitment to cleanliness and attention to detail is evident throughout, offering comfortable spaces equipped with jacuzzis and hammocks in each room, adding to the intimate atmosphere.
Piedra de Agua Palenque stands out not only for its prime location but also for its excellent customer service and welcoming staff. This peaceful jungle retreat provides a perfect balance of adventure and relaxation, making it a highly recommended destination for those seeking to explore the captivating wonders of Palenque.
Breakfast
The servings also extend at times to include oatmeal, juice, toast, jam, and butter, adding variety, though not consistently and in limited portions. While some found the breakfast perfect and greatly appreciated, especially in favorable settings, others suggest the breakfast lacks sufficient substance or value, describing it as minimalistic or simple, and sometimes served with reluctance. Furthermore, seating space at the breakfast area is reportedly limited, occasionally contributing to a less inviting experience. For those seeking more robust or varied options, it is advised to explore local eateries outside the hotel.
Dinner
Rooms
The charm extends to the outdoor areas, where each room boasts its own individual features such as large patios with bathtubs or mini pools, allowing for a touch of luxury under the canopy of the jungle. The rooms are praised for their functionality and comfort, with quality mattresses and pillows contributing to a restful experience. While the facilities themselves are visually appealing, some areas indicate a need for maintenance, with several guests pointing out issues such as humidity and occasional inconsistencies in cleanliness.
Despite a few shortcomings, such as occasional noise disturbances and proximity to busy roads, the ambiance created by the individual cabins fosters a sense of tranquility and personal retreat. Overall, Piedra de Agua Palenque promises a comfortable and inviting stay, highlighted by its beautiful natural setting and well-furnished rooms ideal for those seeking a serene escape from the mundane.
Beds
Cleanliness
Staff
Guests were impressed by the staff's willingness to solve problems promptly, highlighting their proactive approach to customer service. The dedication to creating a welcoming environment was apparent, with many guests remarking on how genuinely caring and friendly the staff were in every interaction, even during language barriers, as most communication is in Spanish.
This commitment to service personalization and attention to detail contributed to an exceptional experience, with staff members being described as cheerful, eager to please, and consistently friendly. Despite occasional moments of being overwhelmed, the overall impression was of a team that was cooperative, supportive, and enthusiastic about facilitating a memorable stay.
Wi-Fi
Pool
Despite its charm, some guests have noted concerns with cleanliness, mentioning that the pool was dirty during their stay. Instances of a milky appearance in the water and issues with filtering were also reported, which affected their enjoyment. Nevertheless, many guests still found the outdoor pool with its stunning jungle views to be a pleasant feature, often complemented by spacious rooms, hammocks, and hot tubs that add to the overall experience at this boutique hotel. Despite some hiccups, the pool remains a significant draw for those seeking a serene retreat in the heart of the jungle.
Boutique-Style
Yes, Piedra de Agua Palenque has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Piedra de Agua Palenque.
Yes, Piedra de Agua Palenque welcomes dogs.
Yes, parking facilities are available at Piedra de Agua Palenque.
No, Piedra de Agua Palenque doesn't have a gym.
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