5-Star HotelSummary of reviews related to the '5 Star' categoryThe Romano Palace Luxury Hotel, extensively advertised as a five-star property, has received mixed reviews regarding its star rating and facilities. Some guests were disillusioned by the overall quality, stating that the hotel doesn't live up to its five-star designation and falls short of luxury standards. Reviewers highlighted that the hotel feels old-fashioned with some areas in desperate need of renovation, likening it to a facility stuck in the 1970s.
The service appears to be a significant point of contention with many guests noting that it does not meet the typical expectations of a five-star hotel. Points of concern include the lack of a gym, absence of an ironing service and inconsistent breakfast availability with the buffet often running empty after 09:00 am. Additionally, some felt the hotel was overpriced with high costs not justified by the level of service and standard of facilities provided.
On a positive note, the pool area received favorable comments for having sufficient sunbeds, allowing for comfortable relaxation. However, these scattered positive aspects were not enough to counterbalance the overall sentiment of disappointment among guests, who felt the hotel did not deliver the opulence and excellence commonly associated with a true five-star establishment.
Show moreRead review summaries for all categories
