5-Star HotelSummary of reviews related to the '5 Star' categoryLotte Hotel Seoul is a 5-star hotel that provides an exceptional experience to its guests. It has a beautiful location with all the main tourist attractions in close proximity. The hotel staff is very friendly and accommodating with some even able to speak Japanese. The hotel has excellent facilities such as a lounge on the 31st floor that serves delicious food and the lobby is impressive and of 5-star standard. The guests are mostly satisfied with the hotel's services with some describing it as the best hotel they have ever been to. However, some guests found the room cleanliness to be average and some amenities were not always replaced after use. The price of some additional services may be high, but the comprehensive service makes up for it. Even with minor issues, the hotel is still rated exceptionally by its satisfied guests.
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