Dolphin Motel

Paihia -35.28356300, 174.08877600 , 69 Williams Road (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Dolphin Motel in Paihia receives high praise for its convenient and central location, making it an optimal choice for tourists. Guests appreciate the short walks to key attractions like the beach, wharf, shops and diverse eateries, all within a tranquil and quiet atmosphere. The strategic positioning of the motel offers easy access to major tourist spots while still providing a peaceful retreat for guests.

The rooms at Dolphin Motel are positively noted for their modern decor, cleanliness and comfort. They often come equipped with new furniture, appliances and kitchen facilities, catering well to families and larger groups. Though some older units require updates, the overall sentiment emphasizes the spaciousness, tidiness and well-maintained condition of the rooms and bathrooms. The efficient check-in process and helpful staff further enhance the experience.

Cleanliness standards at Dolphin Motel are largely commended with many guests highlighting the spotless condition of both rooms and communal areas. Occasional issues such as stained carpets and inconsistent housekeeping do arise but are outweighed by the frequent positive remarks about the pristine condition of most facilities, ensuring a clean and comfortable stay.

The staff at Dolphin Motel receive consistent acclaim for their friendliness, professionalism and helpfulness. Guests often highlight the courteous reception and cleaning staff, smooth communication and easy check-in processes. Specific mentions of exceptional service from employees underscore the positive impact staff have on the overall guest experience.

The WiFi service is generally considered good and fast, although there are occasional complaints about TV reception and limited channel selection. Despite these minor drawbacks, the WiFi remains a highlight for many visitors.

For beachgoers, the Dolphin Motel's proximity to the shore—just a 5 to 10-minute walk—adds significant convenience. This ease of access, combined with the nearby shops and eateries, supports an ideal environment for a coastal getaway.

Guests appreciate the ample and free parking available, including spaces suitable for vehicles with trailers or jetskis. The off-street parking is frequently praised for its safety and convenience, although some guests note that allocated spaces would be beneficial and parking can sometimes be tight.

The beds at Dolphin Motel receive mostly positive feedback for comfort with options for both firm and softer beds available. While there are mixed reviews about the firmness of the mattresses and the quality of pillows, the general consensus indicates a comfortable sleeping experience.

The motel also stands out for its accessibility features, providing ground floor units, accessible bathrooms and disability facilities. This ease of access, coupled with convenient parking and spacious rooms for wheelchair movement, makes it a suitable option for guests with disabilities.

Overall, Dolphin Motel offers a well-rounded and pleasant stay with its combination of excellent location, modern and clean rooms, commendable staff service and thoughtful amenities, making it a favored choice for travelers in Paihia.
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Motel with Parking
This motel has parking available and is located near Paihia Beach. It provides a comfortable stay with essential amenities.

Accessible Motel
The Dolphin Motel features accessible rooms on the lower floor equipped with lowered counters, raised commodes with grab/safety bars, and 'Step-In' tub/shower units with hand-held wands and removable shower chairs. Accessible doorways are at least 32 inches wide, and the lower level of the property is entirely wheelchair accessible, including accessible parking with appropriate aisles and ramps.

Boutique-style Motel

Motel near The Beach

Cheap Motel

Room Types
One-Bedroom Apartment One-bedroom apartment with lounge and kitchen facilities. This room has no capacity for additional guests.

Standard Two-Bedroom Apartment Two-bedroom apartment with full lounge and kitchen facilities. This room has no capacity for additional guests.

Large Family Apartment Large apartment with 2 bedrooms, separate living areas and air conditioning. Please note that there is no capacity for additional guests.

Standard King Studio This king studio features a king size bed. The kitchen has a 2-burner stove, microwave, cooking utensils and refrigerator. Includes a 32-inch LCD satellite TV. Please note that the price is based on 2 guests. Maximum occupancy is 2.

Large King Studio Large unit featuring an en suite bathroom with large shower for 2 people. Includes a full kitchen, air conditioning, and a 32-inch LCD satellite TV. This room has no capacity for additional guests. Children under 7 years of age can not be accommodated in this room type.

Standard One-Bedroom Apartment Features a king-size bed in the master bedroom. This room has no capacity for additional guests.

Standard Queen Studio This studio features a microwave, tea/coffee making facilities and a flat-screen TV with satellite channels. This room has no capacity for additional guests.

Superior Studio with Two Queen Beds In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Superior King Studio In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.

Superior Apartment This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Superior King Studio - Disability Access Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
The Dolphin Motel boasts a highly favorable location in Paihia, making it an excellent choice for visitors looking for convenience and accessibility. Guests consistently highlight its proximity to key attractions, shops, restaurants and the waterfront. It's a mere five-minute walk to the wharf with many reviews noting the ease of accessing the downtown area and various eateries. Its central positioning allows for a short stroll to the town center, beach and ferry to Russell, making it ideal for tourists and festival-goers.

Despite its closeness to bustling areas, the motel provides a quiet and tranquil environment, ensuring guests enjoy peace and relaxation. The convenience of having supermarkets, cafes, bars and major tourist facilities within walking distance is repeatedly praised, underscoring the motel's strategic placement.

Additionally, the rooms are reported to be clean and comfortable, enhancing the overall experience. Whether planning a boat tour of the islands or simply enjoying Piahia’s local amenities, the Dolphin Motel's optimal location and good facilities offer an ideal base for all types of travelers.

Rooms
The Dolphin Motel offers a variety of accommodations with many guests praising the rooms for their modern decor and cleanliness. The updated and newly renovated units are described as spacious, well-equipped and comfortable, providing a touch of luxury with new furniture, appliances and utensils. Families and larger groups appreciate the ample space in the apartments and rooms, which come with kitchen facilities. The motel's location adds to its appeal, being in close proximity to key attractions and offering off-street parking.

However, some older units are in need of updates with occasional issues like the lack of heating, strong smells or outdated facilities. Despite these occasional drawbacks, the overall impression is positive with most guests finding the accommodations comfortable, clean and pleasant. The bathrooms are noted for being tidy and well-maintained and the presence of amenities like air conditioning, comfortable bedding and modern necessities in most rooms enhances the stay. The check-in process is smooth and staff appear to be well-organized and helpful.

While there are minor imperfections, such as occasional lack of character in the modern rooms or specific issues in older units, the general consensus highlights the Dolphin Motel as a solid choice with its clean, spacious and well-furnished rooms.

Beds
Guests of the Dolphin Motel have had varied experiences with the beds available in the rooms. Many guests expressed satisfaction, noting that the beds were comfortable with mentions of both comfy and firm options that seemed to suit various preferences. King-size and queen-size beds add to the comfort and convenience and the bedding quality was often highlighted positively as both clean and fresh.

However, some guests found the beds to be either too hard or too soft for their liking, indicating inconsistent firmness across different spaces. There were also a few mentions of discomfort due to overly firm mattresses, leading to issues like sore backs for some visitors. Pillows drew mixed reviews with some describing them as very hard, contributing to lesser sleep quality. Nonetheless, the majority of the feedback leaned towards a comfortable sleeping experience, suggesting that the motel generally maintains a good standard for bed comfort.

Cleanliness
The Dolphin Motel has garnered diverse feedback regarding its cleanliness with a strong leaning towards positive remarks. Many reviewers highlighted the motel's clean and comfortable rooms, often describing them as spacious, modern and tidy. The facilities, including bathrooms and kitchenettes, were frequently mentioned as being very clean and well-maintained. Guests appreciated the new and well-equipped furnishings, contemporary decor and the overall fresh appearance of the units. Exceptional cleanliness standards were noted by several visitors, who praised both the spotless rooms and communal areas.

However, not all feedback was positive. Some guests encountered issues such as stained carpets, dirty or poorly cleaned rooms and occasional mold in bathrooms. There were also mentions of inconsistent housekeeping services with some rooms not being cleaned daily or lacking fresh towels. A few visitors found items under beds and mentioned that certain aspects, like lighting and maintenance, could be improved.

Despite these occasional lapses, the prevailing sentiment underscores an overall clean, comfortable and well-maintained experience at Dolphin Motel, making it a favorable choice for travelers prioritizing cleanliness and modern amenities.

Staff
The reviews of Dolphin Motel reveal a consistently positive impression of the staff, who are frequently described as friendly, helpful and accommodating. Many guests appreciated the courteous and attentive nature of the employees, citing the kindness of the reception staff and the politeness of the assistant manager. The cleaning staff also received specific praise for their friendliness and accommodating attitudes. Consistent high marks were given for the customer service with guests noting easy communication and smooth check-in processes. Some reviews highlighted individual employees for their exceptional service, including the owner and a particularly nice receptionist. Despite isolated comments about the manager and reception service, the overall feedback suggests that the staff at Dolphin Motel significantly enhance the accommodation experience through their warmth and professionalism.

Wi-Fi
The Dolphin Motel generally receives favorable remarks regarding its WiFi, described as good and fast by several guests. However, some noted issues with the TV reception, citing difficulties with usability and a limited channel selection. Additionally, there were occasional complaints about unresponsive or unavailable reception services. Despite these drawbacks, the WiFi performance remains a highlight.

Beach
The Dolphin Motel offers a prime location for beachgoers, being just a short stroll away from the sandy shore. Guests have praised its proximity with many highlighting the convenience of a mere 5 to 10-minute walk to the beach. The motel's location is also lauded for its accessibility to both shops and food venues, making it an ideal base for exploring Paihia. Visitors described the area as clean and quiet, perfect for a relaxing coastal getaway. The ease of reaching both the beach and local amenities contributed to an overall satisfying experience for guests seeking a beachside retreat.

Parking
The Dolphin Motel offers a number of strengths when it comes to parking options for guests. The property boasts ample and free parking with many guests finding it convenient and easy to park near their rooms. There's plenty of parking available, including spaces right outside the room doors and accommodations suitable for cars with trailers or jetskis. The motel features off-street parking, adding an element of safety and ample parking is consistently highlighted. While a few guests mentioned that allocated carparks would be ideal and parking spaces could sometimes be tight, overall, the parking experience at the Dolphin Motel is praised for being straightforward and convenient.

Accessible
The Dolphin Motel has garnered positive feedback for its accessibility features catering to guests with disabilities. With its excellent location and convenient proximity to the beach, shops and town center, this motel ensures guests can easily navigate the surrounding area. The ground floor units and wheelchair-friendly design, including accessible bathrooms and disability facilities, provide effortless access throughout the property. Guests mentioned the availability of easy parking, often right outside their rooms, adding to the overall convenience. The spacious rooms accommodate wheelchair movement comfortably and the friendly staff further enhance the accessible experience. While some mentioned challenges with stairs and varying shower temperatures, the overall sentiment remains positive, highlighting the motel's dedication to ensuring an accessible and enjoyable stay for all guests.


No, Dolphin Motel doesn't have any pool.

No, a spa isn't available at Dolphin Motel.

No, Dolphin Motel doesn't allow dogs.

Yes, parking facilities are available at Dolphin Motel.

No, Dolphin Motel doesn't have a gym.

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