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Summary of reviewsGamma Pachuca enjoys high praise for its exceptional location, providing convenient access to key attractions and a serene environment perfect for a restful stay. Its central yet peaceful surroundings, combined with accessibility for those with motor disabilities, make it a preferred choice for various travelers. The staff's friendly and phenomenal service further enhances the overall experience, contributing significantly to its favorable reviews.
The hotel’s breakfast offerings are well-received with many guests finding the breakfast buffet not only tasty and delicious but also varied and reasonably priced. The standout Swiss enchiladas and the overall friendliness of the restaurant staff create a pleasant dining experience. Although some critiques point out a lack of variety and occasional issues with specific items, the general consensus is positive.
Dinner at the Gamma Pachuca also receives a mix of feedback. While many appreciate the delicious food, variety in the buffet and friendly ambiance, others note limitations in the dinner menu and quality. Despite these criticisms, most guests find the dining options satisfactory.
Guests consistently praise the rooms for their comfort, spaciousness and cleanliness. Comfortable beds and well-maintained amenities contribute to a relaxing stay, although some note that the decor could use modernization and there are minor maintenance issues. The bathrooms, despite appearing dated, are generally clean and functional.
Cleanliness across the hotel is another highlighted strength with guests appreciating the tidy and well-maintained environment backed by a courteous and attentive staff. However, some areas, such as carpets and bathrooms, show signs of aging and occasional delayed housekeeping.
The staff at Gamma Pachuca stands out for their friendliness and attentiveness, consistently enhancing the guest experience. From reception to restaurant service, the team goes above and beyond to ensure a comfortable stay with individuals like Luis receiving special mentions for their exceptional service.
The swimming pool receives mixed reviews. While appreciated for its covered design and enjoyment potential, it suffers from maintenance issues, including cold water and cleanliness concerns, thereby requiring significant improvements.
Parking facilities are practical, allowing for larger vehicles and direct entrance access. However, the lack of high security and distance from reception pose minor inconveniences. Enhanced security and convenience features could further improve the parking experience.
The comfort of the beds at Gamma Pachuca is generally praised with many guests finding them conducive to a good night's rest in spacious and quiet rooms. Few guests find the beds hard and suggest improvements for pillows and mattresses, but overall, the bedding experience is positive.
In summary, Gamma Pachuca excels in location, service, cleanliness and comfort with a few areas for improvement in dining variety, maintenance and amenities. Show more
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Categories
Hotel near Golf Courses
Located at the entrance of Pachuca, this hotel is next to the oldest golf club in the country, Club de Golf Pachuca. It offers easy access to the golf course and industrial areas.
Family Friendly Hotel
This hotel provides comfortable rooms and amenities suitable for families. It's a reliable option with easy access to Pachuca.
Hotel with Swimming Pool
Gamma Pachuca features a refreshing indoor pool, making it suitable for year-round enjoyment. While some reviews mention the pool can be small and crowded, its availability and covered nature are definite pluses.
Indoor Pool
Business Hotel
Described as a three-story hotel located on the outskirts of the city, it is listed as a Pachuca area hotel with available services that may cater to business needs.
Hotel with Parking
Gamma Pachuca provides free on-site parking and offers valet parking services. This combination ensures both convenience and flexibility for guests arriving with vehicles.
EV charging stations
Accessible Hotel
The hotel provides wheelchair access and toilets equipped with grab rails. Visual aids, such as Braille, are available. Accessible parking is also offered on site.
4-Star Hotel
This hotel is a well-rated option in Pachuca de Soto. It provides comfortable accommodations and good service.
Hotel with Indoor Pool
Gamma Pachuca features a covered indoor pool, allowing for use in various weather conditions. While some guest feedback indicates the water can be cold and maintenance issues have occurred, it is also listed as a heated indoor pool.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Room Types
Double Room with Two Double BedsEquipped with 2 double beds or 1 king-size bed, a 55-inch TV, spacious work desk, 2 telephones, and a bathroom with a bath tub, shower and toilet.
King RoomFeaturing a king-sized bed, a 55-inch TV, a large working desk and a reading chair, this room also includes a telephone line and a private bathroom with shower.
Guest Reviews
8.8
Excellent
Location
Gamma Pachuca receives high praise for its exceptional location, making it a convenient choice for travelers. Guests highlight the hotel's proximity to key attractions, including a nearby golf course and a museum right across the street. Its central location offers easy access to important roads and avenues, allowing visitors to reach the city center and other destinations quickly. The hotel is also noted for being accessible for people with motor disabilities, which enhances its appeal.
The peaceful surroundings contribute to a restful stay and several reviews mention the quiet environment. Friendly and phenomenal service from the staff is another recurring theme, complementing the excellent location. Moreover, guests appreciate the reasonable pricing, which offers good value for money. Although some reviews note that the hotel is somewhat far from the city center, they acknowledge that it remains well-connected via the boulevard.
Overall, Gamma Pachuca's location stands out as a key strength, amplified by the accessible and serene environment, coupled with dedicated service from the staff.
Breakfast
Gamma Pachuca receives praise for its breakfast offerings with many guests finding the breakfast to be very tasty and delicious. The breakfast buffet is generally noted for its variety and reasonable pricing with several guests specifically highlighting the excellence of the Swiss enchiladas. The food in the restaurant is also commended for its flavor and preparation, contributing to a pleasant dining experience. The staff's friendly service enhances the overall positive experience.
However, there are some mixed opinions. A few guests feel the breakfast buffet is expensive and lacks variety. Some think the breakfast quality has declined compared to previous visits. There are occasional mentions of specific issues, such as overly salty egg sauce. Despite these mixed reviews, the consensus is that the breakfast at Gamma Pachuca is generally good and enjoyable for most guests.
Dinner
Gamma Pachuca offers a mixed dining experience. Many guests found the food from the restaurant to be delicious and very tasty, praising specific items like the well-served chalupas. The buffet dinner received positive feedback for its variety, catering to diverse dietary preferences including both carnivorous and vegan options. The ambiance of the restaurant also garnered compliments for being very nice.
However, some reviews pointed out areas needing improvement. Critics mentioned that the dinner menu is quite limited and the food quality could be better with some items being refrigerated and not meeting the expectations given the price. Despite these criticisms, the overall consensus suggests a satisfying dining experience complemented by the wonderful stay, staff and area.
Rooms
Gamma Pachuca's rooms have received praise for their comfort and spaciousness. Many guests highlighted how the rooms are of a very good size, generating a sense of ease and relaxation. The beds specifically are noted for being very comfortable, contributing to a restful experience. Cleanliness is another strong point across multiple reviews with guests frequently mentioning the rooms and facilities being very clean and well-maintained. The bathrooms, though in some cases described as looking old and neglected, are generally perceived as large and functional.
Some reviews mention that while the decor is decent, there is room for modernization to enhance warmth and appeal. In terms of layout, the rooms are designed thoughtfully, featuring all necessary amenities such as couches, lazyboys, bed tables, huge TVs and USB wall outlets. However, there are occasional mentions of worn furniture and minor maintenance issues, such as a water leak or cold water issues in the showers.
Overall, the blend of spaciousness, cleanliness and comfort makes the rooms at Gamma Pachuca a pleasant stay, even though there's some room for improvements in decor and maintenance.
Beds
Gamma Pachuca offers a mix of experiences when it comes to the comfort of their beds. Many guests have praised the beds, describing them as very comfortable and conducive to a good night's rest. The spacious, quiet and tranquil rooms contribute to an overall feeling of comfort. While the majority of guests found the beds to be super comfortable and soft, a few mentioned that some beds were hard and that both the pillows and mattresses could be improved. Despite these occasional critiques, the general consensus points toward a positive and restful experience with the bedding at Gamma Pachuca.
Cleanliness
Gamma Pachuca receives high marks for cleanliness from its guests. Many visitors highlighted the consistent daily cleaning service and overall clean and comfortable environment. The rooms are frequently praised for their tidiness and the hotel's staff is noted for their kindness and attentiveness. Cleanliness extends to all areas of the hotel and comfort is found in the appropriately maintained beds and amenities.
However, there are areas that could use improvement. Some guests pointed out that certain facilities, like the bathrooms and carpets, are showing their age with occasional musty odors and outdated features. While most of the hotel maintains high cleanliness standards, there have been isolated incidents where the service was slower than expected, such as housekeeping being completed later in the day or restaurant service being less efficient.
Despite these minor issues, Gamma Pachuca stands out for its excellent cleaning protocols and responsive staff, making it a recommendable option for travelers seeking a clean and well-maintained stay.
Staff
Gamma Pachuca has consistently received high praise for its remarkable staff, who are described as friendly, attentive and always ready to assist. Guests have observed that whether arriving in the early hours of the morning or during peak times, the reception and bellboy service remain welcoming and efficient. The hotel's waiters and restaurant staff stand out for their friendliness and willingness to help, ensuring guests have a pleasant dining experience.
Individuals like Luis have been highlighted for their exceptional kindness, contributing to an atmosphere where every team member’s dedication is palpable. The impeccable service extends across all departments with special mentions of how each staff member goes beyond the call of duty to meet guests' needs and wants. The general consensus points to a high standard of customer service, making it clear that Gamma Pachuca prides itself on its attentive and helpful staff, ultimately enhancing the overall guest experience.
Pool
The swimming pool at Gamma Pachuca has received mixed reviews from guests. On the positive side, the pool area is described as enjoyable, beautiful and nice, especially given that it is covered, allowing for use even in cooler weather. However, the amenities seem to fall short in terms of maintenance. Many visitors have noted that the pool water is consistently cold, making it less inviting. There are also complaints about the pool being small, overcrowded at times and generally in poor condition with issues such as leaks and dirt being common. Some guests have faced unpleasant situations like the presence of baby poop in the pool, highlighting serious maintenance and cleanliness concerns that need addressing. The overall consensus is that while the pool has potential, it urgently requires better upkeep and modernization to enhance the guest experience.
Parking
Gamma Pachuca offers guests the convenience of parking their vehicles, including larger options like buses, which proved very helpful for some. Visitors appreciated the availability of parking spaces, even allowing a Honda to be parked directly at the entrance. However, the parking lot lacks high security, which left some guests feeling uneasy, particularly when they observed the open lot without surveillance during late hours like midnight and 2 am. The distance of the parking lot from the reception area posed a minor inconvenience for guests arriving later in the evening. Additionally, the absence of valet service meant guests had to manage their own parking. A notable instance occurred when a misunderstanding about a vehicle incident arose, indicating room for improved management. Overall, Gamma Pachuca's parking facility offers practical solutions but could benefit from enhanced security and convenience features.
Yes, Gamma Pachuca has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Gamma Pachuca.
No, Gamma Pachuca doesn't allow dogs.
Yes, parking facilities are available at Gamma Pachuca.