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Summary of reviewsQuality Inn receives predominantly positive reviews from guests, particularly for its strategic location, attentive staff, and comfortable accommodations. The hotel is lauded for its prime location, which offers easy access to downtown attractions, highways, and nearby amenities, making it an ideal choice for both leisure and business travelers. Guests appreciate the convenience of being near essential amenities such as restaurants, stores, and public transportation, as well as popular sites like Brightshores Hospital and natural landmarks.
The breakfast offerings are generally well-received, with a variety of options that cater to different tastes. Guests enjoy the selection of omelets, waffles, bacon and egg muffins, cereals, fruits, and beverages. The breakfast area is kept clean and the staff is praised for maintaining a well-stocked buffet, providing excellent service. While some guests suggest room for improvement, the overall experience is considered convenient and satisfying.
Rooms at Quality Inn are noted for their cleanliness and comfort. Recent updates and renovations have enhanced the accommodations, with spacious layouts, comfortable beds, and modern amenities like a fridge, microwave, and coffee maker. The hotel's pool and hot tub add to the positive guest experience, especially for families seeking relaxation after a day of activities.
The staff at Quality Inn consistently earn high praise from guests, who commend their friendliness, professionalism, and willingness to go the extra mile. The front desk personnel and breakfast area staff are frequently highlighted for their exceptional service, significantly enhancing the overall guest experience.
While some areas for improvement are noted, such as cleanliness issues in common areas and occasional maintenance needs, the positive aspects often overshadow these concerns. Guests mention the mixed experience with the Wi-Fi, and while some encounter speed and connectivity issues, others find it satisfactory.
The pool is a standout feature, described as clean and well-maintained with extended hours, catering to both adults and children. Guests appreciate the saltwater pool and accompanying hot tub, which provide a relaxing and enjoyable retreat during their stay.
Finally, the comfort of the beds is frequently highlighted in reviews, with many guests praising the quality of the bedding and the restful sleep they experience. While there are occasional mentions of areas for improvement, the emphasis on bed comfort underscores Quality Inn's dedication to providing a welcoming and pleasant stay for its guests. Show more
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Categories
Cheap Hotel
Located in Owen Sound, this Quality Inn offers affordable accommodation with standard amenities. It is a practical choice for travelers seeking budget-friendly lodging in the area.
Hotel with Heated Pool
Guests can use the heated indoor saltwater pool and a hot tub at this hotel. It provides a reliable option for a warm swim indoors, utilizing a saltwater system.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers air conditioning, a tea and coffee maker, a wardrobe, parquet floors, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features air conditioning, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit has 2 beds.
Superior King Room - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit has 2 beds.
Guest Reviews
6.7
Rated
Location
Quality Inn boasts a superb location that resonates well with the needs of travelers. Conveniently nestled near the heart of downtown, guests appreciate its accessibility to bustling city life while enjoying a tranquil ambiance that offers a peaceful respite. The hotel's proximity to highways makes it an excellent choice for those on the move, allowing easy connections to various destinations. The central location facilitates exploration, with stores, supermarkets, restaurants, and essential amenities just a short distance away, ensuring that everything one might need is within reach. It's ideally situated for those visiting Brightshores Hospital, offering a mere 3-4 minute commute, and serves as a gateway to enjoy the natural beauty of Owen Sound and Tobermory. Whether planning leisure activities, like visiting nearby golf courses or accessing the airport bus into Toronto, the Quality Inn delivers a strategically advantageous position that caters to diverse itineraries. Amidst its prime location, guests also enjoy comfortable accommodations complemented by welcoming staff and satisfying amenities, including a sauna for relaxation.
Breakfast
Visitors to the Quality Inn find a variety of breakfast options that generally meet their needs and even occasionally exceed expectations. Many guests highlight the ample choices available, including omelets, waffles, bacon and egg muffins, and a selection of cereals, fruits, and beverages like coffee and tea. The breakfast area is noted for being clean and tidy, and the friendly staff is often commended for maintaining a well-stocked buffet and providing excellent service. While some reviews mention that the breakfast could be improved or made more extensive, the convenience and inclusion of breakfast in the stay are appreciated by many. The presence of a waffle maker is particularly popular with families, and on-site restaurant options provide an added convenience for those looking for more substantial dining experiences. Overall, the breakfast offerings at Quality Inn provide a satisfying start to the day for most guests.
Rooms
At Quality Inn, the rooms consistently earn high praise for their cleanliness and comfort. Guests appreciate the updates and renovations, which have given the accommodations a welcoming and fresh feel, often highlighted by the absence of carpets in favor of nice flooring. The spaciousness of the rooms, combined with comfortable beds and soft pillows, ensures a restful stay. Many visitors enjoy the added amenities such as a fridge, microwave, and coffee maker in the rooms, enhancing the overall convenience. The presence of a pool and hot tub is a delightful bonus, especially for families, despite minor critiques regarding the hot tub's temperature. The hotel staff is frequently commended for their friendliness and helpfulness, creating a positive and accommodating atmosphere. While some guests note areas for improvement, such as occasional unpleasant smells and bathroom maintenance issues, the overall feedback suggests that Quality Inn provides a reliable and pleasant experience with clean and inviting rooms.
Beds
When considering a stay at the Quality Inn, guests frequently highlight the comfort of the beds as a standout feature of their experience. The majority of reviews praise the beds for being incredibly comfortable, with soft, clean, and well-maintained bedding. Many guests note that the beds are not only inviting but also come with an extra blanket and a set of pillows for added convenience. A charming touch observed is the inclusion of soft sheets, complementing the plush beds nicely.
While most reviews describe the beds as comfortable or even fantastic, there are a couple of mentions suggesting room for improvement, citing issues such as bed size and hastily made bedding. However, these comments seem to be exceptions rather than the norm.
Overall, the positive feedback emphasizes that Quality Inn excels in providing a restful night's sleep, thanks to their attention to bed comfort and cleanliness.
Cleanliness
Quality Inn offers a mixed experience when it comes to cleanliness. Guests frequently praise the individual rooms for being clean, comfortable, and pleasantly maintained. Many reviewers found the rooms spacious and free of odors, enjoying clean white towels and fresh bedding. The hotel's staff is often highlighted for their friendly service, contributing to a positive experience overall. The clean pool and hot tub facilities were also appreciated by visitors, adding a pleasant touch to their stay.
However, the hotel does have areas in need of improvement. The hallways and common areas seem to suffer from cleanliness issues, with complaints of dampness, unpleasant odors, and outdated carpeting. Some guests noted issues such as broken bathroom doors and stained ceilings. Efforts to mask odors with air fresheners were noted, but didn’t go unnoticed by visitors. Despite these drawbacks, the positive comments about room cleanliness and helpful staff suggest that Quality Inn can offer a comfortable stay, especially if some updates and maintenance are addressed.
Staff
The staff at the Quality Inn consistently receive high praise for their friendliness and professionalism. Guests frequently mention the friendly and welcoming nature of the team, emphasizing their helpfulness and ability to accommodate special requests, such as early check-ins. Notably, front desk staff, including individuals like Amy, Matthew, and Jessica, are highlighted for their exceptional service and professionalism. Many guests appreciate the staff's attentiveness, patience, and willingness to go above and beyond to ensure a pleasant stay.
Throughout various areas of the hotel, from the front desk to the dining room, the staff are noted for their warm welcomes and excellent customer service. Specific employees, such as Martha in the breakfast area, have been commended for their kindness and dedication. Overall, the staff is often described as the hotel's standout feature, contributing significantly to the satisfaction of guests. Whether dealing with requests or simply providing a friendly interaction, the team at the Quality Inn leaves a lasting positive impression on those who stay there.
Wi-Fi
Quality Inn offers a welcoming experience with good customer service and added amenities like a pool and breakfast. While there are mixed reviews about the wifi, with some praising its excellent speed and proper functioning, others have pointed out issues such as instability and it being occasionally offline or slow. Despite these challenges, the overall service and conveniences provided by the hotel seem to leave guests with a positive impression.
Pool
The pool at Quality Inn stands out as a major highlight for guests, often receiving positive feedback for its cleanliness, warmth, and suitability for both adults and children. Many guests, including families, found great enjoyment in the indoor saltwater pool, praising its maintenance and the availability of a hot tub to complement the experience. The pool area is often described as clean and well-maintained, providing a comfortable environment for relaxation after a long day. Despite occasional issues with maintenance and chemical adjustments, the pool's extended hours allow for maximum enjoyment, making it a preferred option for those staying at the hotel. Some guests particularly valued the indoor aspect, seating available, and restrictions set for a more enjoyable and safe swimming experience. For families and those seeking leisure, a dip in the saltwater pool or a soak in the hot tub provides a pleasant feature of staying at the Quality Inn.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn.
Yes, Quality Inn welcomes dogs.
No, parking facilities aren't available at Quality Inn.