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Terminus City Center Oujda

Oujda , Bd Zerktouni, Place De La Gare (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTerminus City Center Oujda offers an exceptional hospitality experience in the heart of Oujda, making it a popular choice for travelers. The hotel’s prime location, near the train station and a short drive from the airport, allows guests easy access to explore the city's attractions, including the medina and local souks. The tranquil environment, complemented by a magnificent pool and serene garden area, offers guests a relaxing retreat despite being centrally located.

The hotel receives widespread praise for its cleanliness, from the guestrooms to the common areas like the gym and pool. Rooms are luxurious, newly renovated, and feature comfortable, high-quality bedding and gorgeous views. The meticulous housekeeping, noted for maintaining high standards of cleanliness, is frequently acknowledged by guests. The breakfast experience is also commendable, offering a generous buffet with good variety and attentive service, even if it occasionally falls short of a five-star benchmark.

The hotel's biggest asset is its staff, highlighted for their professionalism, friendliness, and attentiveness, contributing significantly to guests’ experiences. Specific staff members are often praised for their welcoming nature and dedication. The spa and pool services are highly rated, further enhancing the overall luxurious atmosphere.

While there are occasional criticisms regarding the room standards not always matching a five-star level and instances of high pricing relative to the service, most guests find the hotel’s atmosphere and service deserving of its rating. Overall, Terminus City Center Oujda garners positive reviews for its key location, impeccable cleanliness, comfortable accommodations, and outstanding customer service, making it a compelling option for those visiting the city.
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Hotel with Spa

While primarily a city center hotel, the presence of a spa would cater to business and leisure travelers seeking relaxation and wellness. It offers a convenient option for those wanting to unwind after a day of work or sightseeing.

Hotel with Swimming Pool

This luxurious hotel features a swimming pool and is conveniently located near the train station and airport, making it a top choice for travelers seeking both convenience and relaxation.

Outdoor Pool

Business Hotel

This 5-star hotel in Oujda offers luxurious accommodations. It is ideal for business travelers. It provides excellent service and a central location.

Hotel with Parking

Free private parking is available on site, and a reservation is not needed. Free self parking is also offered, along with the option of street parking.

Hotel with Gym

This hotel is listed as a 5-star hotel in Oujda and likely includes a fitness center, catering to guests who prioritize exercise during their stay.

Hotel with Outdoor Pool

This luxury hotel features an inviting outdoor swimming pool, complemented by a dedicated children's pool and a convenient poolside bar. Guests can also indulge in spa services, enhancing the overall relaxation experience around the pool area.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

5-Star Hotel

Room Types

Standard Double Room This air-conditioned room has a flat-screen TV with cable channels. It also includes a safe, a minibar and a private bathroom.

Junior Suite This air-conditioned suite has a flat-screen TV with cable channels. It also includes a safe, a minibar and a private bathroom.

Suite Ambassadeur This air-conditioned suite has a flat-screen TV with cable channels. It also includes a safe, a minibar and a private bathroom.

Standard Single Room The single room features air conditioning and a minibar, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Family Room The family room features a wardrobe. The unit has 1 bed.

Royal Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a seating area and a wardrobe. The unit offers 2 beds.

Standard Twin Room The twin room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Premium Double Room The unit has 1 bed.

Executive Double Room The unit offers 1 bed.

Twin Executive The unit has 2 beds.

About Terminus City Center Oujda

License: 60000HT0935

Guest Reviews

8.9

Excellent

Location

Terminus City Center Oujda boasts a prime location in the heart of the city, making it an excellent choice for travelers looking to explore Oujda. The hotel is strategically placed near the train station and is a mere 20 minutes from the airport, providing convenience for those arriving or departing the city. Guests appreciate the hotel's proximity to key attractions, with everything within walking distance, including the bustling medina and local souks. Despite being centrally located, the hotel offers a quiet and tranquil environment, ideal for relaxation. The hotel is complemented by a beautiful pool and bar area, enhancing the overall serene experience. Cleanliness and top-notch services add to the hotel’s appeal, supported by a friendly and available staff eager to assist guests. While some note that room standards do not quite match 5-star expectations, the hotel's ideal location and quality service remain standout features for those visiting Oujda.

Breakfast

Breakfast at Terminus City Center Oujda often receives high praise for its quality and variety. Many guests appreciate the sumptuous and generous offerings of the buffet, highlighting the availability of high-quality products and a complete selection of dishes. The service is frequently described as attentive, with staff members such as Rania noted for their exceptional hospitality, enhancing the dining experience.

Despite the generally favorable views, there are occasional criticisms about the breakfast not living up to the expectations of a 5-star establishment. Some reviews mention disappointments with incomplete setups and lack of certain services early in the morning. Additionally, the quality was sometimes deemed as below standard with remarks about dry bread and unavailable omelet stations.

Overall, while there are notable areas for improvement, the breakfast experience at Terminus City Center Oujda is largely commended for its plentiful and delicious offerings, complemented by attentive and friendly service.

Rooms

Terminus City Center Oujda offers an exceptional experience with its luxurious and newly renovated rooms, making it a prime choice for travelers seeking comfort and peace. Guests frequently praise the spacious and well-equipped suites, some with beautiful views of the pool, elevating their stay to a more luxurious level. The hotel prioritizes cleanliness, with many visitors noting the meticulous care and attention to detail evident in the rooms and throughout the establishment.

A standout feature frequently highlighted is the professional and welcoming service provided by Mr. Soufiane, Mrs. Ghizlane, and their attentive team, ensuring a warm and delightful atmosphere. The bedding is noted to be new, exceedingly comfortable, and contributes greatly to a restful experience. The hotel's cleanliness and subtle scent of perfume add to its upscale ambiance, and the amenities, including a comfortable gym and spa, complement the overall stay.

While the feedback is predominantly positive, a few remarks mention issues with room cleanliness, such as dusty carpets. However, the overall sentiment leans heavily towards an impressive, comfortable, and memorable stay at this establishment.

Beds

Guests at Terminus City Center Oujda have largely praised the comfort of the bedding, with many highlighting the beds as being particularly comfortable and firm. Several reviews noted the new and comfortable feel of the bedding, which added to the overall comfort of the rooms and suites. However, there are areas in need of improvement, as some guests mentioned issues such as broken slats in the bed base, pillows that were not comfortable, and occasionally wrinkled sheets that suggested they may not have been freshly changed. Despite these occasional drawbacks, the majority of responses focused on the positive aspects of the bedding quality and the cozy atmosphere it contributed to in the rooms.

Cleanliness

Terminus City Center Oujda consistently receives high praise for its cleanliness, making it a standout choice for travelers who prioritize hygiene. The hotel is celebrated for its impeccably clean facilities, from the rooms and suites to the gym and pool, ensuring a consistently tidy and well-maintained environment throughout the stay. Guests commend the spaciousness and orderliness of the accommodations, describing them as clean, comfortable, and fitted with high-quality materials.

The hotel's housekeeping services are notably effective, with specific recognition of Wahiba’s exceptional care. Furthermore, the staff, including individuals like Réda, Rania, and Sofiane, are frequently mentioned for their professionalism, hospitality, and attentiveness, enhancing the guest experience significantly.

Visitors appreciate the peaceful and quiet setting of the hotel, which is complemented by a welcoming ambiance and a friendly team. Despite a minor complaint about a cigarette smell in one suite, the overall consensus suggests that Terminus City Center Oujda offers unmatched cleanliness alongside superb customer service.

Staff

Terminus City Center Oujda garners widespread praise for its remarkable staff, transforming guest experiences into memorable stays. Reviewers consistently highlight the team's combination of professionalism, friendliness, and attentiveness, creating an atmosphere of warmth and reliability. Guests appreciate the dedication displayed by everyone from receptionists to porters, with specific mentions of individuals like Najat, Abdessamad, Amine, and Rania, who contribute to the welcoming environment. The reception team, including figures such as Fadwa, Taoufik, and Abdulsamed, earns accolades for their outstanding hospitality, ensuring each guest feels valued.

Reviews commend individuals like Soufiane and Rania for their warm welcome, and Rabha for their helpfulness. Staff members like Marwa, Amine, and Fatim Zohra are frequently noted for their polite and courteous interactions, enhancing the overall experience with their charm and responsiveness. The impeccable service extends beyond first impressions, with the staff actively engaging the guests throughout their stay, providing reliable assistance and ensuring comfort.

Amidst varied facilities and a strategic location, the hotel's personnel remain the focal point, drawing recommendations from patrons eager to return due to this exceptional team. Whether relaxing at the spa or navigating the hotel's amenities, guests find themselves embraced by an attentive, super friendly staff whose professionalism makes any inconvenience melt away. Overall, the consistent recognition for the staff at Terminus City Center Oujda reflects a commendable commitment to guest satisfaction.

Spa

Terminus City Center Oujda offers a spa experience that guests consistently praise for its excellence and professionalism. Visitors are impressed by the high quality of the spa facilities, noting their superior condition and the exceptional service provided by the practitioners. Massage treatments, particularly, receive commendations for their professionalism and the finishing touches that enhance the overall experience. The spa is described as being top-notch, contributing to a memorable visit.

In addition to the spa, the hotel provides a comprehensive hospitality experience that is celebrated by guests. The welcoming environment, attentive staff, and delightful amenities such as magnificent suites, delectable dining options, and satisfying breakfasts create an inviting atmosphere. Special recognition is frequently given to the attentive staff members, including receptionists and restaurant personnel, who contribute significantly to the guests’ satisfaction. With friendly staff and on-site dining, Terminus City Center Oujda stands out as a great choice for travelers seeking relaxation and comfort.

Pool

Terminus City Center Oujda offers guests a delightful pool experience that leaves a lasting impression. The pool, described as magnificent, is spacious, clean, and surrounded by a picturesque garden area, creating a serene environment for relaxation. Guests appreciate the availability of sun loungers and towels, adding to their comfort as they soak up the sun. The outdoor terrace complements the inviting pool area, allowing visitors to enjoy the view from upgraded accommodations like junior suites. The pool is not only a highlight of the hotel due to its facilities but also because of the attentive staff who enhance the experience with excellent service. Guests frequently commend the friendly and helpful staff, particularly those at the pool bar, for their knowledge and thoughtful gestures, such as serving refreshing lemon juices. Overall, the combination of exceptional amenities and dedicated staff contributes to a memorable stay, centered around a top-notch pool setting.

5 Star

The Terminus City Center Oujda has received a mixed bag of feedback from its guests regarding its five-star rating and facilities. On the positive side, some visitors have commended the hotel's luxurious atmosphere, praising it as deserving of its five-star status. Guests have highlighted the warm welcome and service, which align with what one would expect from a high-end hotel. The overall luxurious experience seems to have left a lasting impression on some, leading them to assert that the establishment truly merits its stars.

In contrast, other guests have felt that the hotel falls short of five-star standards. There have been remarks about rooms not meeting expected levels of quality and luxury, with some stating that the facilities and services did not justify the high price. These guests suggest that the hotel aligns more closely with a three-star rating. The pricing was also deemed excessive by some, relative to the service provided. Thus, while the hotel succeeds in certain areas, it appears that there is inconsistency in meeting the high expectations typically associated with a five-star establishment.

Yes, Terminus City Center Oujda has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Terminus City Center Oujda.

No, Terminus City Center Oujda doesn't allow dogs.

Yes, parking facilities are available at Terminus City Center Oujda.

Yes, Terminus City Center Oujda has a gym.

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