InfoSummary of reviewsHotel Green Plaza Hakuba consistently receives praise for its remarkable location, nestled at the base of the Cortina ski resort. Guests are thrilled with the seamless ski in, ski out access, allowing them to quickly hit the slopes. The picturesque mountain views from various vantage points, including guest rooms and the onsen, enhance the experience, providing a stunning backdrop for a relaxing getaway. Families, in particular, value the hotel's proximity to skiing activities, making it an exceptional choice for a ski-focused vacation.
The breakfast experience at the hotel is highly commended, with guests enjoying the delicious and diverse selection offered at the buffet. The quality and taste of the breakfast meals, paired with beautiful mountain views, make it a standout aspect of the stay. Despite some mixed feedback regarding consistency, the breakfast is generally regarded as a worthwhile and satisfying meal.
Dinner at the hotel presents a more mixed experience. While the buffet-style dinner offers a variety of dishes, some guests find the lack of variety over their stay to be a drawback, with certain dishes described as average. The on-site dining option, limited to one restaurant, may leave guests wishing for more variety. Nonetheless, staff responsiveness and attentiveness to feedback highlight their dedication to service.
The spaciousness of the rooms at Hotel Green Plaza Hakuba is frequently highlighted by guests, providing ample comfort for relaxation. Unique elements like Japanese tatami mats and large bathtubs enhance the stay, despite some areas showing signs of aging. Cleanliness is generally maintained, contributing to a pleasant environment alongside the beautiful European ambiance viewed from the rooms.
Cleanliness is a strong suit for the hotel, with both rooms and common areas receiving positive feedback. The atmosphere adds to the overall pleasant experience, despite the building's age. Some minor issues, such as fluctuating shower temperatures and blanket cleanliness, may need attention to further improve guest satisfaction.
The staff at Hotel Green Plaza Hakuba is usually appreciated for their friendliness and willingness to assist. The welcoming atmosphere is supported by helpful team members, although there are occasional remarks about some staff lacking enthusiasm.
For ski enthusiasts, the hotel's exceptional location offers unparalleled convenience, with excellent ski in, ski out access and a short walk to the nearest ski lift. This, combined with breathtaking mountain views, makes it a superb choice for a memorable skiing adventure.
However, the comfort of the beds and pillows may not meet guest expectations, with feedback indicating that the mattresses are too soft and the pillows may not provide restful sleep. Upgrades in this area could enhance the overall comfort of the stay.
In summary, Hotel Green Plaza Hakuba offers a fantastic location with impressive views and friendly staff, ideal for ski enthusiasts and families. While some areas such as dinner variety and bedding comfort could be improved, the hotel promises a memorable experience amid the scenic beauty of Hakuba. Show more