Active & Wellness Hotel Subterra
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Summary of reviewsActive & Wellness Hotel Subterra offers guests a blend of relaxation and adventure in a picturesque location. Situated between the renowned Karlovy Vary spa town and the Klínovec ski resort, it provides easy access for skiers, hikers and wellness enthusiasts. The tranquil setting in a village near the Ore Mountains with nearby tourist attractions like Boží Dar and Loket, ensures both serene and active getaways.
The hotel is well-regarded for its rich breakfast and delightful dining experience. The buffet-style breakfast is noted for its quality and freshness, featuring a variety of items from cheeses and pastries to fresh fruits and vegetables. Guests find it satisfying and plentiful with attentive service ensuring a positive start to their day. Dinner often receives even higher praise with large portions, reasonable prices and a menu that includes a strong Bohemian influence. The dinner service is efficient and friendly, often accommodating vegetarian requests seamlessly.
Room cleanliness and comfort are strong points with many guests appreciating the modern, spacious and well-furnished rooms. Most rooms meet high standards for hygiene and comfort, though occasional noise disturbances and a few rooms showing their age point to areas for improvement. Nonetheless, daily cleaning services maintain a welcoming environment.
Staff at the hotel consistently earn high praise for their friendliness and helpfulness. Multilingual capabilities and the willingness to accommodate guests' needs enhance the overall experience, creating a warm and inviting atmosphere.
While the Wi-Fi connectivity is generally good in common areas, some guests have experienced inconsistencies, especially in their rooms. The wellness area, though small, offers a cozy and clean environment with amenities like a Finnish sauna and whirlpool, available for private booking. Minor improvements in heating and modernity, alongside better maintenance, could elevate the wellness experience further.
Parking at the hotel is convenient and secure with free and plentiful spots available, adding to a hassle-free stay. The hotel's family-friendly nature, pet accommodations and strategic location near ski resorts make it an ideal choice for families and ski enthusiasts alike.
Overall, Active & Wellness Hotel Subterra provides a delightful mix of comfort, quality dining, friendly service and a prime location for both relaxation and adventure. Despite a few areas that could benefit from enhancement, it stands out as a welcoming and satisfying choice for travelers.
Categories
The hotel is well-regarded for its rich breakfast and delightful dining experience. The buffet-style breakfast is noted for its quality and freshness, featuring a variety of items from cheeses and pastries to fresh fruits and vegetables. Guests find it satisfying and plentiful with attentive service ensuring a positive start to their day. Dinner often receives even higher praise with large portions, reasonable prices and a menu that includes a strong Bohemian influence. The dinner service is efficient and friendly, often accommodating vegetarian requests seamlessly.
Room cleanliness and comfort are strong points with many guests appreciating the modern, spacious and well-furnished rooms. Most rooms meet high standards for hygiene and comfort, though occasional noise disturbances and a few rooms showing their age point to areas for improvement. Nonetheless, daily cleaning services maintain a welcoming environment.
Staff at the hotel consistently earn high praise for their friendliness and helpfulness. Multilingual capabilities and the willingness to accommodate guests' needs enhance the overall experience, creating a warm and inviting atmosphere.
While the Wi-Fi connectivity is generally good in common areas, some guests have experienced inconsistencies, especially in their rooms. The wellness area, though small, offers a cozy and clean environment with amenities like a Finnish sauna and whirlpool, available for private booking. Minor improvements in heating and modernity, alongside better maintenance, could elevate the wellness experience further.
Parking at the hotel is convenient and secure with free and plentiful spots available, adding to a hassle-free stay. The hotel's family-friendly nature, pet accommodations and strategic location near ski resorts make it an ideal choice for families and ski enthusiasts alike.
Overall, Active & Wellness Hotel Subterra provides a delightful mix of comfort, quality dining, friendly service and a prime location for both relaxation and adventure. Despite a few areas that could benefit from enhancement, it stands out as a welcoming and satisfying choice for travelers.
Hotel near Ski Resorts
Located in Horní Žďár near Ostrov, this hotel offers wellness facilities in addition to being relatively close to ski areas. It's suitable for those seeking relaxation after skiing.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Active & Wellness Hotel Subterra enjoys a favorable location for guests who seek both relaxation and adventure amidst beautiful natural surroundings. Nestled between the renowned Karlovy Vary spa town and the Klínovec ski resort, the hotel's location offers excellent accessibility for skiers, hikers and wellness enthusiasts alike. The nearby Klinovec ski area is just a short drive away, making it a convenient base for winter sports, while the proximity to the spa towns of Joachimsthal and Ostrov provides ample opportunities for rejuvenation and exploration.
The hotel sits quietly in a village near Ostrov, surrounded by the tranquil beauty of the Ore Mountains. Guests can enjoy scenic hikes and bike rides with many interesting tourist attractions a short drive away, such as Boží Dar, Germany, Loket and the elite Karlovy Vary. Despite its location on a main road, visitors report minimal noise disturbance and the easy car access is appreciated for transit to Prague and other destinations.
A picturesque stream runs adjacent to the hotel, adding to the serene ambiance, although there isn't much to explore within walking distance. Nonetheless, the central placement of the hotel allows for convenient excursions to various regional highlights. The setting is ideal for all kinds of trips, from mountain adventures to relaxing spa days, making it a prime choice for travelers seeking both activity and tranquility.
Nestled in a scenic locale, the Active & Wellness Hotel Subterra offers a breakfast experience that generally satisfies a broad spectrum of its guests. With a buffet-style setup, breakfast is described as basic yet sufficient, often featuring a variety of cheeses, salami, yoghurts, sweet pastries, sausages, scrambled eggs, fresh fruits and vegetables. Despite some noting a modest selection, the spread has been praised for being plentiful and appealing with many finding it satisfying and rich in taste.
Guests appreciate the quality and freshness of the food, although a few reviews suggest that the selection could benefit from more variety and occasional enhancements, such as better coffee or an increased range of dairy products and fruit. Some deem the breakfast as meeting basic standards, while others are more enthusiastic, commending it as very good, delicious and hearty.
A notable highlight is the attentive service regarding the breakfast buffet with empty counters swiftly refilled and individual requests promptly addressed. The breakfast experience at the hotel seems to balance between adequacy and excellence, ensuring most guests start their day on a positive note.
At Active & Wellness Hotel Subterra, guests can expect a delightful dining experience that consistently receives high praise. The food, described as "very good" and "super great," showcases large portions at reasonable prices, making it a compelling option for many travelers. The cuisine, which includes a strong Bohemian influence, is complemented by a plentiful selection of dishes and a dynamic daily menu with numerous meat options.
The dinner service, often part of a half-board package, offers a 3-course menu allowing guests to choose from up to five main dishes, ensuring variety. Reviewers favor the affordability of the dining options, noting that dinners are "perfect," "delicious," and even "luxurious," with portions that are both generous and satisfying.
The service is another highlight, frequently commended for its friendliness and efficiency. Meals are served promptly without sacrificing quality, adding to the overall positive dining experience. Vegetarian guests are also well accommodated with the kitchen adapting dishes to meet their needs seamlessly.
Breakfast and dinner both receive accolades with the morning buffet being described as sufficient and complemented by excellent coffee. Despite a few minor critiques regarding specific expectations or preferences, the overall feedback on dinner at Active & Wellness Hotel Subterra is overwhelmingly positive, emphasizing both the quality and value of the meals.
Nestled in a tranquil setting, Active & Wellness Hotel Subterra offers a comfortable and welcoming stay with its variety of room options. The rooms are widely praised for being clean, spacious and well-furnished, providing a cozy atmosphere for guests. Many guests appreciate the modern and tasteful decor along with the spaciousness that allows for a comfortable experience. Some rooms, described as large and nicely equipped, come with everything needed for a pleasant stay, including a safe.
While most rooms are clean and spacious, a few reviews mention that some rooms, particularly the smaller ones, could benefit from renovations and additional furnishings. Noise can be an issue in certain rooms with some identifying the need for better soundproofing. Despite these minor issues, the overall sentiment reflects satisfaction with most rooms meeting or exceeding the expectations for cleanliness, space and comfort. The diversity in room sizes means there's an option for everyone, whether traveling solo or with family.
The friendly staff seems accommodating, as guests had the opportunity to choose from multiple rooms, ensuring a better fit for their needs. Overall, the hotel gives a good impression with its clean and tastefully furnished rooms, making it a solid choice for a comfortable stay.
The beds at Active & Wellness Hotel Subterra generally receive high praise for their comfort. Guests frequently mention that the mattresses are incredibly comfortable and very soft, contributing to a restful sleep. Many reviews highlight how the beds were very comfortable, enhancing their stay at the hotel. However, some guests noted that the beds might be too soft or even sagging for their preference and a few found the beds to be too hard or uncomfortable. Despite these variances, the overall sentiment leans towards a positive experience with the bedding, although there is a slight concern about the firmness and suitability of the pillows. Some rooms also feature two single beds, catering to different guest needs.
Active & Wellness Hotel Subterra impresses with its overall cleanliness, consistently earning positive remarks for maintaining well-kept rooms and spotless common areas. Guests frequently laud the rooms as super clean and commend the daily cleaning services. The cleanliness of both rooms and showers stands out with many noting the environment is clean and welcoming. Even the surroundings of the hotel are kept tidy, adding to the general sense of cleanliness.
While there are minor signs of aging in the property, it remains well-maintained. On a few occasions, guests observed some dust, particularly in the rooms. However, this did not seem to overshadow the generally high standards of hygiene. The hotel manages to keep itself in good modern condition, contributing to a pleasant stay.
The peaceful ambiance of the hotel, bolstered by features like carpeted corridors and staircases, ensures a quiet retreat. Despite its proximity to the main road, the noise level remains minimal, enhancing the overall comfort. The hotel's interior design and well-regarded wellness facilities add to its appeal, making it a good value for money.
The Active & Wellness Hotel Subterra garners high praise for its exceptional staff, who are frequently described as friendly, helpful and accommodating. Multiple reviews highlight the remarkable dedication and attentiveness shown by both the reception and restaurant teams. Monika and Liboor, in particular, received glowing mentions for their outstanding service. Guests appreciated the multilingual capabilities of the staff, noting that they spoke both Russian and German fluently.
The staff's willingness to cater to guests' needs and desires did not go unnoticed with many reviews emphasizing how all requests were met excellently. The approachable and pleasant demeanor of the wait staff, alongside the very accommodating nature of the receptionists, provides a welcoming atmosphere to all visitors. The overall positive interactions with the attentive employees significantly enhanced the guest experience, making them feel valued and well-cared-for during their stay.
Active & Wellness Hotel Subterra offers a mixed experience when it comes to Wi-Fi connectivity. Many guests appreciated the fast and good quality internet, especially in certain areas like the reception. However, there are notes of inconsistency, as the Wi-Fi signal often didn't reach some rooms and in a few cases, it didn’t work at all. Some also mentioned that the WLAN could be improved. Overall, while guests might expect a well-functioning Wi-Fi in parts of the hotel, there are occasional issues that could affect connectivity in specific areas.
The Active & Wellness Hotel Subterra offers a small but pleasant wellness area, featuring a Finnish sauna, a steam bath, an infrared sauna and a whirlpool. It is well-maintained, clean and cozy, making it a comfortable spot for relaxation despite its compact size. Guests can appreciate the opportunity to book the area privately at a low cost between 2:00 pm and 6:00 pm, ensuring a more personalized and tranquil experience.
However, some aspects may need improvement. The wellness area could benefit from better heating and a modern upgrade. Additionally, some guests found the wellness services overpriced with certain areas like the Jacuzzi and steam sauna occasionally having issues with cleanliness and odor. Paid services such as wraps and massages are available, further enhancing the wellness offerings.
Overall, while the wellness area at Active & Wellness Hotel Subterra is functional and inviting, a few enhancements could significantly improve the guest experience.
The parking situation at 'Active & Wellness Hotel Subterra' is generally convenient and varied. Many guests appreciated the availability of free parking spaces right by the hotel, highlighting an abundance of these spots. For those who do need to pay, the fees are relatively small. The parking area is conveniently located at the house and not visible from the street, adding a layer of security with night-time monitoring. Overall, parking seems to be a hassle-free experience with multiple options to meet different needs.
Active & Wellness Hotel Subterra is a great destination for families looking for a cozy weekend getaway. The hotel offers good accommodation options and is particularly family-friendly, ensuring that even picky children find something they like in the menu. The establishment boasts a small, family-run atmosphere that enhances the overall welcoming and warm experience.
While some families suggested improvements like child-size tickets for certain activities and a wardrobe in the rooms to dry skiing gear, the family-friendly service more than makes up for these minor inconveniences. Additionally, the hotel is very pet-friendly, making it an ideal choice for families traveling with their furry friends. Overall, the hotel is well-suited for a delightful and comfortable family stay.
Active & Wellness Hotel Subterra is strategically positioned for ski enthusiasts, offering proximity to several renowned ski resorts. Guests frequently highlight its closeness to the private ski area of Bozi Dar and the popular Klínovec ski resort, both accessible within a short drive. Specifically, the Keilberg ski lift station is approximately 6.5 km away, making it convenient for those who prefer to park near the lifts.
The hotel's location is consistently praised as ideal for a skiing vacation, especially for visitors traveling by car. The convenience of being near the ski areas and the affordability of the stay contribute to its positive reception among skiers.
While the ski storage facility has been mentioned to be an unheated container, the overall accessibility and excellent positioning for various ski slopes ensure a favorable experience. The hotel not only serves as a great base for skiing but also for trips around the region, cementing its reputation as a good choice for a skiing getaway.
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Location
The hotel sits quietly in a village near Ostrov, surrounded by the tranquil beauty of the Ore Mountains. Guests can enjoy scenic hikes and bike rides with many interesting tourist attractions a short drive away, such as Boží Dar, Germany, Loket and the elite Karlovy Vary. Despite its location on a main road, visitors report minimal noise disturbance and the easy car access is appreciated for transit to Prague and other destinations.
A picturesque stream runs adjacent to the hotel, adding to the serene ambiance, although there isn't much to explore within walking distance. Nonetheless, the central placement of the hotel allows for convenient excursions to various regional highlights. The setting is ideal for all kinds of trips, from mountain adventures to relaxing spa days, making it a prime choice for travelers seeking both activity and tranquility.
Breakfast
Guests appreciate the quality and freshness of the food, although a few reviews suggest that the selection could benefit from more variety and occasional enhancements, such as better coffee or an increased range of dairy products and fruit. Some deem the breakfast as meeting basic standards, while others are more enthusiastic, commending it as very good, delicious and hearty.
A notable highlight is the attentive service regarding the breakfast buffet with empty counters swiftly refilled and individual requests promptly addressed. The breakfast experience at the hotel seems to balance between adequacy and excellence, ensuring most guests start their day on a positive note.
Dinner
The dinner service, often part of a half-board package, offers a 3-course menu allowing guests to choose from up to five main dishes, ensuring variety. Reviewers favor the affordability of the dining options, noting that dinners are "perfect," "delicious," and even "luxurious," with portions that are both generous and satisfying.
The service is another highlight, frequently commended for its friendliness and efficiency. Meals are served promptly without sacrificing quality, adding to the overall positive dining experience. Vegetarian guests are also well accommodated with the kitchen adapting dishes to meet their needs seamlessly.
Breakfast and dinner both receive accolades with the morning buffet being described as sufficient and complemented by excellent coffee. Despite a few minor critiques regarding specific expectations or preferences, the overall feedback on dinner at Active & Wellness Hotel Subterra is overwhelmingly positive, emphasizing both the quality and value of the meals.
Rooms
While most rooms are clean and spacious, a few reviews mention that some rooms, particularly the smaller ones, could benefit from renovations and additional furnishings. Noise can be an issue in certain rooms with some identifying the need for better soundproofing. Despite these minor issues, the overall sentiment reflects satisfaction with most rooms meeting or exceeding the expectations for cleanliness, space and comfort. The diversity in room sizes means there's an option for everyone, whether traveling solo or with family.
The friendly staff seems accommodating, as guests had the opportunity to choose from multiple rooms, ensuring a better fit for their needs. Overall, the hotel gives a good impression with its clean and tastefully furnished rooms, making it a solid choice for a comfortable stay.
Beds
Cleanliness
While there are minor signs of aging in the property, it remains well-maintained. On a few occasions, guests observed some dust, particularly in the rooms. However, this did not seem to overshadow the generally high standards of hygiene. The hotel manages to keep itself in good modern condition, contributing to a pleasant stay.
The peaceful ambiance of the hotel, bolstered by features like carpeted corridors and staircases, ensures a quiet retreat. Despite its proximity to the main road, the noise level remains minimal, enhancing the overall comfort. The hotel's interior design and well-regarded wellness facilities add to its appeal, making it a good value for money.
Staff
The staff's willingness to cater to guests' needs and desires did not go unnoticed with many reviews emphasizing how all requests were met excellently. The approachable and pleasant demeanor of the wait staff, alongside the very accommodating nature of the receptionists, provides a welcoming atmosphere to all visitors. The overall positive interactions with the attentive employees significantly enhanced the guest experience, making them feel valued and well-cared-for during their stay.
Wi-Fi
Spa
However, some aspects may need improvement. The wellness area could benefit from better heating and a modern upgrade. Additionally, some guests found the wellness services overpriced with certain areas like the Jacuzzi and steam sauna occasionally having issues with cleanliness and odor. Paid services such as wraps and massages are available, further enhancing the wellness offerings.
Overall, while the wellness area at Active & Wellness Hotel Subterra is functional and inviting, a few enhancements could significantly improve the guest experience.
Parking
Family
While some families suggested improvements like child-size tickets for certain activities and a wardrobe in the rooms to dry skiing gear, the family-friendly service more than makes up for these minor inconveniences. Additionally, the hotel is very pet-friendly, making it an ideal choice for families traveling with their furry friends. Overall, the hotel is well-suited for a delightful and comfortable family stay.
Ski
The hotel's location is consistently praised as ideal for a skiing vacation, especially for visitors traveling by car. The convenience of being near the ski areas and the affordability of the stay contribute to its positive reception among skiers.
While the ski storage facility has been mentioned to be an unheated container, the overall accessibility and excellent positioning for various ski slopes ensure a favorable experience. The hotel not only serves as a great base for skiing but also for trips around the region, cementing its reputation as a good choice for a skiing getaway.
No, Active & Wellness Hotel Subterra doesn't have any pool.
Yes, a spa is available at Active & Wellness Hotel Subterra.
Yes, Active & Wellness Hotel Subterra welcomes dogs.
Yes, parking facilities are available at Active & Wellness Hotel Subterra.
No, Active & Wellness Hotel Subterra doesn't have a gym.
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