Willa Port

Ostroda 53.70685000, 19.95534500 , Mickiewicza 17 (Show on Map)
8.8
Excellent


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Summary of reviewsWilla Port emerges as a highly recommended destination, noted for its picturesque location, excellent breakfast offerings and friendly staff, making it an ideal spot for relaxation and exploration.

Located by a beautiful lakeshore, Willa Port attracts nature lovers and those looking to explore Ostróda’s attractions, including the nearby castle, train station and pier. Guests appreciate the captivating lake views, perfect for leisurely walks and serene sunsets. The hotel’s setting combines natural beauty with convenient access to the city center and entertainment spots, making it an excellent base for visitors.

The breakfast experience at Willa Port is one of its standout features with guests raving about the variety and quality of the dishes. The Swedish buffet style enriches the dining experience, offering gourmet options that rival those of five-star establishments. Despite minor critiques, such as occasionally repetitive items, the breakfast consistently receives high praise.

Dinner at Willa Port’s Italian restaurant, Trattoria La Riva, also garners positive feedback, particularly for its delicious and varied menu. The ambiance, enhanced by live music on Italian-themed evenings, adds to the dining pleasure, even though some guests feel the music sessions are too long. While there are mixed opinions about the restaurant’s management and service speed, the overall consensus is that the food is tasty and enjoyable.

Guests frequently commend the spacious and clean rooms, describing them as bright, well-maintained and equipped with modern amenities. Terraces and balconies offering scenic lake views add a delightful touch. Minor issues, such as room temperature control and soundproofing, were noted but generally did not detract from the overall positive experience.

Cleanliness is another strong point at Willa Port with high standards maintained throughout the hotel, from rooms to common areas. Though room cleaning during longer stays can be inconsistent, the thoroughness and tidiness of other facilities, including the breakfast area and pool, are well-received.

The staff at Willa Port consistently receives high marks for their professionalism and friendliness. Key staff members are often mentioned for their exceptional service, contributing significantly to a welcoming atmosphere. Despite occasional staffing and training issues, the overall staff performance, particularly in the spa and restaurant areas, is highly regarded.

The spa facilities at Willa Port are praised for their diversity and relaxing atmosphere. Guests enjoy the well-maintained pool, jacuzzis and saunas, along with treatments like massages and stone loungers. While some areas could be more organized, the spa experience remains a highlight for many visitors.

The pool area, though small, is appreciated for its cleanliness and warm water. However, some guests find it too compact and occasionally too cold. The limited seating around the pool, especially during busy periods, is another minor drawback. Nonetheless, the pool and spa facilities add to the overall positive experience.

Parking at Willa Port receives high praise for its ample, free and conveniently located spaces, enhancing the overall convenience for guests.

Families find Willa Port to be a welcoming and comfortable destination, offering amenities like an outdoor playground, a small playroom and baby-friendly features. The clean and tranquil environment, coupled with accommodating staff, makes it an excellent choice for family vacations.

Overall, Willa Port is highly commendable for its beautiful location, exceptional breakfast, friendly staff, spacious rooms and comprehensive spa facilities. Minor areas for improvement do not significantly impact the overwhelmingly positive guest experience, making it a favored choice for travelers.
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Luxury Hotel
Rated as a 5-star hotel, Willa Port is located on the waterfront of Drwęckie Lake. It offers spacious, modern rooms with luxurious bathrooms, many with balconies or terraces providing lake views. The hotel includes a spa and wellness area with a swimming pool, hot tubs, dry saunas, and steam baths, along with two restaurants.

Family Friendly Hotel
This hotel is located on the waterfront and offers child-friendly amenities and services. Children under 4 stay free. It provides a luxurious experience with exceptional facilities.

Dog Friendly Hotel
This hotel allows pets of any size for an additional fee per night. While it doesn't list specific pet amenities, its waterfront location and access to outdoor spaces are beneficial for guests with dogs.

Romantic Hotel
This hotel provides a charming lakeside setting with stunning views. The elegant rooms and excellent service create a romantic atmosphere. It is a popular choice for couples seeking a peaceful retreat.

Hotel with Swimming Pool
Includes a swimming pool available to guests as complimentary, as well as hot tubs, dry saunas and steam baths. The spa & wellness area allows guests to relax and unwind.

  Heated Pool    Indoor Pool  


Business Hotel
Hotel Willa Port features meeting rooms, a business center, and wireless internet access. The hotel provides a range of services and facilities suitable for business-related needs. There's also an indoor pool and health spa.

Hotel with Parking
Hotel Willa Port offers free private parking for all guests traveling by car. It is located by Lake Drwęckie and provides comfortable, air-conditioned rooms.

5-Star Hotel
Located in Ostróda, Willa Port offers luxurious accommodations and high-end services. The hotel features a swimming pool and a sports complex.

Hotel with Indoor Pool
Willa Port offers an indoor swimming pool, a hot tub, dry saunas, and steam baths as part of its Spa & Wellness area. Complimentary access to the swimming pool is provided for guests.

Hotel with Spa

Accessible Hotel

Hotel with Gym

Hotel with Heated Pool

Room Types
Premium Double or Twin Room Spacious modern rooms with free internet, a minibar and an LCD TV with satellite channels. Guests receive a complementary bottle of water.

Standard Double or Twin Room Extra spacious room with free internet, a minibar and an LCD TV with satellite channels. Guests receive a complementary bottle of water. There is no terrace available.

Deluxe Double or Twin Room Extra spacious room with free internet, a minibar and an LCD TV with satellite channels and a terrace. Guests receive a complementary bottle of water.

Deluxe Double or Twin Room with Lake View A very spacious room with settees and a terrace offering lake views. Guests receive a complementary bottle of water.

Deluxe Double or Twin Room with Partial Lake View The spacious twin room offers air conditioning, a minibar, a terrace with lake views as well as a private bathroom boasting a shower.

Premium Double or Twin Room with Partial Lake View Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views.

Standard Double or Twin Room with Partial Lake View Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views.

Premium Double or Twin Room with Lake view The spacious twin/double room features air conditioning, a minibar, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 2 beds.

Standard Double or Twin Room with Lake view Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit offers 2 beds.

Apartment Front Lake with Lake view This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.

Large Double Room - Annex The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
Nestled in a picturesque setting, Willa Port boasts an enviable location, frequently praised for its proximity to a beautiful lake. This hotel is conveniently situated right by the lake shore, offering captivating views and providing an ideal backdrop for relaxation. Guests highlight the beautiful surroundings and describe the area as perfect for walks, boat rides and enjoying serene sunsets. The hotel's position is not only idyllic for nature lovers but also convenient for accessing the city center, nearby attractions, restaurants and other entertainment spots. With a strategic location near key landmarks such as the castle, train station and pier, Willa Port proves to be an excellent base for exploring the charming town of Ostróda. The location, combined with spacious and comfortable rooms, cleanliness and top-notch service, makes it a highly recommended destination for visitors.

Breakfast
The breakfasts at Willa Port have garnered significant praise from guests, emphasizing the diverse and abundant options available. Many reviews highlight the exceptional variety of dishes, including local ingredients, pickled vegetables, fish and a range of fresh fruits. Guests consistently describe the breakfasts as very tasty with some calling them the best they've ever had in hotels. The Swedish buffet style adds to the appeal, offering high-quality, gourmet options that rival five-star establishments.

There are a few mentions of repetitive items, but overall, the breakfasts are lauded for their richness and authenticity. Warm praise is also given to the coffee and the presentation of the meals. The breakfast environment is noted as clean and well-organized, contributing to the overall positive dining experience. Despite minor critiques, such as clearing breakfast early in some instances, the majority of guests find the breakfasts to be a standout feature of their stay at Willa Port.

Dinner
Willa Port's dining experience is primarily highlighted by its Italian restaurant, which consistently impresses guests with its delicious dishes and excellent food quality. The breakfast offered is widely praised for its variety and taste, often described as abundant and delicious with standout items like scrambled eggs receiving special mention.

The hotel's Italian-themed evenings, complete with live music on Saturdays, offer a unique dining experience, although some guests felt the music evenings were too long. Trattoria La Riva, the in-house Italian restaurant, garners mixed reviews. While many are delighted by the delicious and varied menu, some feel the restaurant is managed poorly and lacks quality in certain aspects.

Despite these mixed opinions, the overall consensus is that the food served at Willa Port is very tasty with many guests recommending the Italian cuisine provided. The restaurant's ambiance, bolstered by its attractive interior design and occasional live music, adds to the dining pleasure. However, areas for improvement include the speed of service and management attention, ensuring that the dining experience can be enjoyed without long waits and management issues.

Rooms
The rooms at Willa Port have received a varied array of feedback from guests, emphasizing a range of positive attributes. Guests frequently praise the spaciousness and cleanliness of the rooms, often describing them as very large, bright and well-maintained. Many appreciate the large, comfortable beds and modern, stylish decor that contributes to a cozy atmosphere. The availability of amenities such as hairdryers, bathrobes, kettles, TVs and minibars have also been positively highlighted.

The rooms are noted for their functionality with large wardrobes and well-equipped bathrooms being common features. Many guests have mentioned enjoying the terraces and balconies, especially those that offer scenic views of the lake, which add a delightful touch to their stay.

Despite the generally positive remarks, there are a few recurring criticisms. Some guests found the room decor to be not very cozy or designer-like and a few noted issues with the temperature, describing the rooms as cold or not properly heated. There have also been mentions of the rooms not being soundproofed adequately, leading to noise disturbances. Additionally, a few reviews mentioned that the rooms lacked adequate cleaning on a daily basis and some issues with room preparation and maintenance.

In summary, Willa Port offers large, comfortable and well-equipped rooms that are ideal for a pleasant stay, albeit with minor areas for improvement. The stunning lake views and spacious interiors stand out as significant highlights for many visitors.

Beds
Guests at Willa Port have shared mixed reviews about the beds with a significant focus on their softness. Many found the mattresses to be overly soft, often describing them as very soft, worn-out and sometimes uneven or uncomfortable. Some reviews mention the presence of hard springs and the feeling of sleeping on a trampoline. Nevertheless, there are numerous positive remarks emphasizing the comfort of the beds with several guests specifically highlighting the large, double beds as mega comfortable.

Spaciousness and cleanliness of the rooms are commonly praised, adding to the overall guest satisfaction. Despite the occasional mention of beds being low, many appreciated the spacious setup. Overall, while comfort is a frequent positive point, the softness of the mattresses divided opinions, suggesting a preference among some guests for firmer support.

Cleanliness
Willa Port garners positive feedback for its cleanliness with many guests consistently highlighting the clean rooms and well-maintained facilities. The rooms are frequently described as spacious, comfortable and modern with cleanliness maintained at high standards throughout the hotel. Guests appreciate the tidiness of common areas and the overall cleanliness of the hotel decor, describing it as beautiful and well-kept.

However, there are some criticisms regarding room cleaning services. Several reviews note that rooms are only sporadically cleaned during longer stays with complete room cleaning lacking at times. Specific concerns include insufficient bathroom cleaning and occasional absence of the cleaning team. Despite these issues, the cleanliness of the breakfast service and the tidiness of the pool and SPA areas are well-received.

Overall, guests find Willa Port to offer a pleasant and hygienic stay, attributing the well-maintained appearance and clean environment to the diligent staff and management.

Staff
Willa Port consistently impresses guests with its warm, welcoming atmosphere and exceptional staff service. A majority of the reviews highlight the friendly, polite and professional nature of the team, ranging from reception to the restaurant and spa areas. Key individuals such as Mrs. Basia and Barbara at the reception are frequently praised for their high personal culture and pleasant demeanor.

The staff's helpfulness stands out, particularly in the massage department and the front desk, where check-in and check-out processes are described as fast and hassle-free. Many guests note the smiling, courteous and attentive nature of the staff, which creates a pleasant and inviting environment throughout the hotel.

While there are occasional mentions of isolated issues such as understaffing or the need for better training, the overall sentiment remains positive. The friendliness and professionalism of the staff often outweigh these minor drawbacks. Service in the breakfast area, although needing some improvements in speed and demeanor, does not seem to significantly detract from the overall guest experience.

The spa and restaurant also receive commendations for their polite and professional service with some guests noting that customer service here meets five-star standards. Despite isolated criticisms regarding language barriers or service delays, the general consensus is that the staff are accommodating, responsive and dedicated to ensuring a high-quality stay for their guests. Overall, Willa Port's staff and service contribute significantly to its charm and appeal as a top choice for travelers.

Wi-Fi
Guests have had mixed experiences with the WiFi at Willa Port. Some found that the WiFi worked perfectly and well throughout the hotel with very fast speeds reported by a few visitors. However, many encountered significant issues such as weak or non-existent signals, particularly in rooms and on the second floor. The signal was variable and often disruptive with difficulties accessing the network and poor reception reported frequently. Guests mentioned instability and weak connections, making internet usage problematic. The need for improvement in WiFi quality and better signal strength was a common theme, as many found it practically unusable in certain parts of the hotel or only functional in specific spots. Though there were spots of positive feedback, the general consensus indicates that the hotel's WiFi needs considerable enhancement to meet guest expectations.

Spa
Willa Port boasts a comprehensive spa complex that receives high marks for its diverse offerings and overall pleasant atmosphere. Guests frequently commend the spa's facilities, noting the inclusion of a well-maintained swimming pool, two jacuzzis and multiple saunas. Treatments such as massages and stone loungers have also been highlighted as standout features that contribute to a relaxing experience.

The spa area is described as a great place for rest and relaxation with many guests appreciating the comfortable and cozy ambiance. The beautifully furnished hotel and its comfortable rooms add to the allure, making the visit more enjoyable. The inclusive nature of spa access in the room price and the availability of a wide selection of treatments further enhance the appeal.

However, it is worth noting that a few guests have pointed out areas for improvement. Some mention that the spa area could be more organized and cozy, while others experienced issues with treatment services or facility maintenance. Despite these occasional hiccups, the overall sentiment leans heavily toward a positive and rejuvenating spa experience at Willa Port.

Pool
Reviews for 'Willa Port' indicate a mixed but predominantly positive experience regarding the hotel’s pool and related amenities. The pool, though consistently described as small and occasionally too compact for proper swimming, is frequently praised for its cleanliness and warm water. The pool area includes a clean jacuzzi and offers a pleasant spa zone with access to saunas, which guests appreciate. Many guests valued the addition of the pool and jacuzzi as complementary facilities, enhancing their stay.

However, there are mentions of limited availability and insufficient seating around the pool area, which can be a drawback when the hotel is busy. Some guests reported that the water in the jacuzzi and pool was sometimes too cold, contrasting with other reviews that noted the warm water. Despite these issues, the pool area remains a nice feature of the hotel, particularly appreciated for its cleanliness and the relaxing atmosphere provided by the sun loungers.

Additionally, while there was some dissatisfaction with the temperature of the water and the size constraints, the overall quality of the spa services, including professional massages, adds to the positive experience. The hotel’s pool and connected spa facilities are generally seen as high-level and beneficial perks, albeit with minor areas for improvement.

Parking
Willa Port receives high marks for its parking amenities, frequently praised for offering ample free parking spaces. Guests appreciate the large parking areas provided, which are conveniently located right in front of the hotel. The easy, accessible parking facilities add to the overall convenience with free spaces always available on-site. The separate parking lot dedicated to hotel guests further enhances the experience. While a few reviews suggest improvements in traffic and parking zone signage, visitors consistently highlight the benefit of free, plentiful and easily accessible parking at Willa Port.

Family
Willa Port is a highly recommended destination for families looking for a comfortable and enjoyable vacation. The hotel offers a range of amenities tailored for children, including an outdoor playground and a small playroom. For families with infants, conveniences such as baby cots and high chairs are available at no extra charge, making it a baby-friendly option.

The staff at Willa Port are praised for their friendliness and accommodating service, which extends to both families and their pets. The rooms are noted for being very comfortable and well-equipped, ensuring a pleasant stay for guests of all ages. Guests also highlight the hotel's cleanliness and the tranquil environment it provides.

In addition to the hotel's on-site facilities, the proximity to external attractions for children enhances its appeal as a family vacation spot. Breakfast options are plentiful, catering to diverse tastes and preferences, which contributes to the overall family-friendly atmosphere.

Overall, Willa Port stands out as an excellent choice for a family holiday, offering a harmonious blend of comfort, convenience and child-friendly activities.

5 Star
Willa Port boasts a stunning location right by the picturesque lake, offering guests tranquil scenery and a generally high standard of facilities. Some visitors have noted significant improvements since their last visit with the hotel currently holding a five-star status. However, there are mixed reviews regarding this rating; several guests felt that the standards do not fully meet the criteria expected of a five-star establishment, pointing out insufficient service levels and minor mix-ups such as a shared balcony situation that detract from the luxury experience.

The cleanliness of the hotel has been praised, yet there are reports of service weaknesses, especially in dining where staff timing issues were noted. Communication can sometimes be challenging if you don't speak Polish or English. Despite these drawbacks, the hotel remains a charming retreat with convenient lake proximity and some excellent service experiences. Improvements in certain areas could greatly enhance the overall guest satisfaction and reinforce its five-star claim.

Indoor Pool
The indoor pool area at Willa Port is generally well-received with guests appreciating the clean facilities and the presence of multiple jacuzzis and saunas. The spa and pool area is often described as pleasant and cool, adding to the overall appeal. Although some guests mention the pool is on the smaller side, it still provides a nice space for relaxation. Families will find the children's pool beneficial, while others might enjoy the high-level amenities such as the sauna. There is a note that the jacuzzi was not working at one point, but the overall sentiment remains positive regarding the indoor pool facilities.

Luxury
Situated in a stunning location, Willa Port offers an experience that epitomizes luxury and comfort. As a 5-star hotel, it features sophisticated design and elegant decor that truly impress. Guests can expect to find amenities and services that meet the highest standards, ensuring a stay that is both relaxing and indulgent. The hotel’s nice suites and impressive design solutions further enhance the sense of full luxury throughout the property. It's an excellent choice for anyone looking to unwind in a beautiful setting while enjoying the utmost in comfort and elegance.

Romantic
Willa Port is frequently praised as a fantastic retreat for couples seeking a romantic experience. Guests highlight the hotel's beautiful interiors and cozy ambiance, making it an ideal location for relaxing with a partner. Reviewers consistently recommend the hotel for romantic getaways, weekends or holidays, noting its perfect setting for a couple's stay. The romantic atmosphere of the couple rooms adds to the serene experience, encouraging many to revisit for another memorable stay.


Yes, Willa Port has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Willa Port.

Yes, Willa Port welcomes dogs.

Yes, parking facilities are available at Willa Port.

Yes, Willa Port has a gym.

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