Hotel city.city

Ostrava 49.85071300, 18.27517300 , Macharova 16 (Show on Map)
8.9
Excellent


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Summary of reviewsHotel city.city in Ostrava delivers a highly commendable experience, especially for a three-star establishment. Its strategic location near the main train station makes it an ideal choice for travelers seeking convenience and easy access to the city center via nearby public transportation. This accessibility is enhanced by the charming, quiet environment around the hotel, striking a balance between tranquility and proximity to the city's hustle and bustle.

The hotel's emphasis on cleanliness and tasteful renovation of an old building adds to its charm. Guests consistently laud the pristine condition of the rooms and common areas, describing the space as modern, well-maintained and fragrant. This commitment to hygiene is complemented by the stylish and spacious room accommodations with many highlighting comfortable beds, modern bathrooms and a minimalist yet functional design. Despite minor issues like the lack of some basic furnishings, the overall comfort and pleasant atmosphere are well-regarded.

Hotel city.city also excels in its dining offerings. The breakfast is highly praised for its rich and varied selections, catering to diverse tastes. Guests particularly appreciate the quality of the scrambled eggs, coffee and accommodation of dietary preferences. Dinner at the on-site restaurant receives accolades for the delicious, diverse dishes and excellent service within a cozy, stylish setting.

The hotel's customer service stands out with guests frequently commending the polite, professional and helpful staff members. This personalized service, available in multiple languages, significantly enhances the welcoming atmosphere.

Additional amenities like reliable and fast WiFi, secure and convenient parking options and family-friendly accommodations underscore the hotel's thoughtful service provisions. The hotel is also pet-friendly, adding extra convenience for those traveling with pets.

Overall, Hotel city.city often exceeds guest expectations, offering a near four-star experience in many aspects. Whether for short stays or longer visits, the combination of excellent location, superior cleanliness, commendable service and quality dining makes this hotel a highly recommended choice for travelers in Ostrava.
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Hotel for Honeymoon
Hotel city.city provides comfortable accommodations in a central location. Its modern amenities and proximity to city attractions make it suitable for a honeymoon stay.

Dog Friendly Hotel
This hotel is pet-friendly.

Family Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Single Room Rooms featuring: - bright wooden furniture - small seating area - street or courtyard view - bathroom with shower

Double or Twin Room Rooms featuring: - bright wooden furniture - small seating area - street or courtyard view - bathroom with shower

Deluxe Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a seating area, a sofa, a carpeted floor, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

Junior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a seating area, a dressing room, a sofa, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a carpeted floor, heating, a flat-screen TV with cable channels and city views. The unit offers 1 bed.

Attic Economy Single Room The single room offers a carpeted floor and heating, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Attic Economy Double Room The double room offers a carpeted floor and heating, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Hotel city.city boasts a remarkably convenient location, especially for those arriving by train, as it is situated close to Ostrava's main train station. The hotel is within walking distance to various public transportation options including trams and buses, making it easy to reach the city center in a short time. This accessibility is complemented by the presence of a nearby supermarket and immediate connections to the city's public transport network.

The quiet and pleasant environment around the hotel adds to its appeal. Despite its proximity to major transport hubs, the area remains peaceful and ideal for a comfortable stay. The location strikes a balance between being outside the hustle and bustle of the city center yet offering easy access to it—whether by foot or a quick tram ride.

Hotel city.city also garners praise for its cleanliness and stylish renovation of an old building, adding a touch of charm to the overall experience. These combined features make the hotel an excellent choice for visitors prioritizing convenience and tranquility during their stay in Ostrava.

Breakfast
The breakfast experience at Hotel city.city has garnered overwhelmingly positive feedback from guests. Descriptions frequently highlight an excellent, rich and delicious breakfast offering. There is a varied selection available to cater to all tastes, including hot and cold options with guests praising the availability of everything from cheeses, cold cuts and yoghurts to a variety of bread, sweet pastries and fresh products.

Guests also appreciate specific elements such as the excellent scrambled eggs, good coffee and a good selection of both savory and sweet options. A wide range of preferences, including gluten-free and lactose-free options, is noted, ensuring everyone finds something enjoyable. The breakfast is served buffet-style with the inclusion of a comfortable restaurant setting adding to the overall pleasant experience.

Despite the majority of positive comments, a few guests mentioned that the breakfast could benefit from a bit more variety, particularly in terms of fresh and packaged items and there were occasional mentions of it being somewhat basic compared to other meals at the hotel. Nonetheless, the generally sufficient and quality offerings make it a great start to the day for most patrons.

Dinner
Hotel city.city offers a dining experience that consistently impresses its guests. The on-site restaurant, praised for its designer furnishings featuring a charming brick ceiling, wooden floors and a beautiful bar, serves up excellent cuisine. Reviews highlight the delicious and diverse dishes, from steaks to pork tenderloins and particularly commend the fantastic pastries and homemade beer. Guests frequently describe their dining experiences as excellent with many emphasizing the quality of both the food and the service.

The restaurant's ambiance is noted as cozy and pleasant, enhancing the overall dining experience. Additionally, the convenience of having such a high-quality restaurant within the hotel is appreciated by visitors, who also enjoy breakfast and lunch options. Operating from 11 am and offering dinner until 9 pm, the restaurant provides ample opportunities for guests to enjoy its exceptional meals throughout the day. Overall, the culinary offerings at Hotel city.city are a significant highlight, leaving guests highly satisfied and eager to recommend it to others.

Rooms
'Hotel city.city' offers a consistently positive experience with its room accommodations according to guest reviews. The rooms are widely praised for their spaciousness, cleanliness and tasteful furnishings, often described as beautiful, stylish and modern. The bathrooms, particularly in the Junior Suites, also receive high marks for their modern, well-maintained condition and spacious layout.

Guests highlight the comfort of the beds and the overall cozy atmosphere of the rooms. The hotel’s minimalist yet functional design is noted with a consistent theme of cleanliness and modernity throughout. Many rooms are equipped with necessary amenities, including kettles, tea and coffee, though there are some mentions of missing basic items such as wardrobes, mini fridges or bedside tables.

The environment is described as quiet and pleasant, which enhances the overall stay experience. The spacious accommodation extends to family rooms and suites, which are particularly noted for their ample space and clean, modern ambiance.

A few areas needing improvement were identified, such as the lack of certain basic furnishings and occasional minor repairs, but these issues do not significantly detract from the overall positive impression of the hotel's room quality. The presence of a luxury restaurant on the ground floor further complements the stylish and well-designed atmosphere of 'Hotel city.city'.

Beds
Guests at Hotel city.city often praise the comfort of the beds with many describing them as very comfortable, soft and equipped with clean bed sheets. High-quality bed and pillows are noted, contributing to the overall sense of comfort and convenience. However, there are some mentions of minor issues such as the beds moving apart, mattresses separating and beds being too soft for some guests. Despite these small inconveniences, the beds generally receive positive remarks for their comfort, making them a highlight for a restful stay.

Cleanliness
Hotel city.city has garnered impressive feedback for its emphasis on cleanliness, earning commendations for its pristine and modern environment. Guests frequently highlight the spotless condition of both the rooms and the hotel, often describing them as clean everywhere. The rooms, characterized by their clean and modern design, appear very new and well-maintained.

Many reviewers appreciated the tasteful decor and comfortable atmosphere, noting that the rooms were not only clean but also fully equipped and fragrant. The environment was described as very pleasant with the cleanliness extending to the hotel's common areas and the restaurant. Moreover, the hotel maintains a warm and welcoming atmosphere, consistently keeping the facilities tidy and well-kept.

Overall, the reviews reflect a high standard of hygiene throughout Hotel city.city, making it an attractive option for those prioritizing cleanliness and a fresh, comfortable stay.

Staff
Hotel city.city boasts an impressive staff that consistently receives high praise from its guests. Guests frequently highlight the politeness, professionalism and helpfulness of the hotel's receptionists and staff members. Words like friendly, accommodating and welcoming are common in reviews, creating a clear picture of a team dedicated to exceptional customer service. Polish-speaking staff members are noted for their professionalism and warmth, adding a multilingual dimension to the excellent service provided.

Guests appreciate the prompt, attentive and reliable service they receive, both at the front desk and in the hotel restaurant. The staff's willingness to assist and their personal touches often make guests feel especially welcomed and valued. Consistent mentions of the staff being very kind, always ready to help and going above and beyond to cater to guest needs illustrate a genuinely customer-focused approach.

Overall, the hotel staff at city.city is characterized by their friendliness, professionalism and commitment to creating a pleasant environment for their guests, underscoring the hotel's reputation for top-notch service.

Wi-Fi
Hotel city.city receives high marks for its WiFi, described by many guests as good, strong and reliable. Several reviews specifically note that the internet was fast, ensuring a seamless online experience. A few guests mentioned occasional issues with connectivity, but overall, the WiFi performance is seen as a positive aspect of the hotel stay. Furthermore, the hotel offers additional perks like complimentary coffee, tea and water and is frequently praised for its clean and comfortable rooms, contributing to a pleasant accommodation experience.

Parking
Hotel city.city offers a variety of convenient parking options that consistently earn high praise from its guests. The hotel provides private parking, which many guests find extremely secure with several mentioning the safety of their vehicles, including motorcycles, thanks to options like guarded and locked parking areas. Some reviews highlight the availability of free parking, including in the courtyard, which adds to the hotel's appeal. Guests appreciate the convenience of parking on site with easy access directly from the hotel and behind closed gates, ensuring peace of mind. The secure indoor parking and the courtyard parking are particularly noted for their safety and practicality, making it an excellent choice for travelers with their own vehicles. Overall, the parking at Hotel city.city stands out for being safe, convenient and often free, enhancing the overall stay for guests.

Family
Hotel city.city is a family-type hotel nestled in a peaceful location, ideal for those traveling with children. Guests have noted the spacious family rooms and apartments, which comfortably accommodate two adults and two small children. The hotel staff is praised for their friendly service and thoughtful gestures, such as bringing hot milk for a guest's daughter and even making a birthday cake. Parents can appreciate the availability of private parking, making travel logistics easier. While there are no specific mentions of dedicated kids' activities, the overall environment seems welcoming for families with several guests highlighting their positive experiences with children of different ages. Additionally, the hotel is dog-friendly, making it a convenient choice for those who wish to include their pets in their travels.

3 Star
Hotel city.city exceeds expectations for a three-star establishment with its cleanliness and minimalist design, offering a near four-star experience in many respects. The rooms, hotel spaces and restaurant maintain commendable standards of cleanliness. While it may not boast luxury, it serves well for short stays and comes highly recommended. The accommodation consistently garners high ratings, reflecting general satisfaction among guests.

Its restaurant stands out, providing top-quality food at budget-friendly prices, reinforcing the hotel's good value for money. The clean and modern atmosphere adds to the overall appeal. Despite lacking an elevator, which is a minor drawback, the hotel remains a noteworthy option for travelers looking for quality within a three-star budget.


No, Hotel city.city doesn't have any pool.

No, a spa isn't available at Hotel city.city.

Yes, Hotel city.city welcomes dogs.

Yes, parking facilities are available at Hotel city.city.

No, Hotel city.city doesn't have a gym.

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