Best Western Hotell Ett
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Summary of reviewsBest Western Hotell Ett in Östersund is noted for its convenient location near the E14 highway, providing easy access for travelers, especially those arriving by car. It is situated in a quiet area slightly outside the bustling city center but still within walking distance, which offers a pleasant 25-minute stroll or a short drive to nearby attractions. The ample parking facilities, including electric vehicle charging stations, add significant convenience for car tourists.
The hotel’s breakfast receives high praise for its excellent, vast and varied buffet, which includes options catering to different tastes and dietary preferences. Guests appreciate the hot and cold dishes, fresh juices and specialties such as smoothies, salmon, pancakes and waffles. Despite occasional issues with refilling and crowding during busy times, the overall sentiment remains very positive.
Dinner options elicit a mixed response. While the food quality is generally reasonable and the evening buffet is well-priced, the restaurant’s limited operating hours and the absence of weekend service are notable drawbacks. This might pose an inconvenience for late arrivals or weekend guests who may need to seek alternative dining options.
The rooms offer a mix of spaciousness and cleanliness, appreciated by many, particularly families. Features such as modern bathrooms, comfortable beds and local art decorations contribute to a cozy atmosphere. However, some rooms are criticized for being outdated or poorly lit with occasional cleanliness issues.
Cleanliness at the hotel is inconsistent. While many guests find the rooms clean and comfortable, others report issues such as dirty bathrooms, dusty furniture and general housekeeping lapses. This indicates variability in maintenance standards.
The staff receive mixed feedback. Many guests commend their friendliness and helpfulness, contributing to a positive experience. However, some reviews highlight instances of unhelpfulness or rudeness, particularly at the reception. Despite these occasional shortcomings, the staff's efficiency during check-in and check-out is noted positively.
Free Wi-Fi is offered with generally decent speeds, though some guests report slow connections during peak times or issues with TV reception. The hotel's parking facilities are a highlight, providing ample, free and some covered parking spaces, making it convenient for guests, especially those with electric vehicles.
Families find the hotel accommodating with spacious rooms that comfortably fit families of four. However, the lack of an elevator for upper-floor rooms can be a challenge for those with strollers and additional beds for children are not always ready upon arrival. Despite this, the peaceful environment and various amenities contribute to a positive family-friendly experience.
The beds receive mixed reviews. Many guests find them comfortable, wide and suitable for a good night's sleep, particularly appreciating the queen-size beds. However, others describe them as too hard or uncomfortable, suggesting variability in bed quality.
Overall, Best Western Hotell Ett provides good value for a three-star establishment, offering an affordable and family-friendly environment. Despite some areas needing improvement, particularly in terms of cleanliness and dining options, it remains a commendable choice for travelers seeking a convenient and peaceful stay in Östersund.
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The hotel’s breakfast receives high praise for its excellent, vast and varied buffet, which includes options catering to different tastes and dietary preferences. Guests appreciate the hot and cold dishes, fresh juices and specialties such as smoothies, salmon, pancakes and waffles. Despite occasional issues with refilling and crowding during busy times, the overall sentiment remains very positive.
Dinner options elicit a mixed response. While the food quality is generally reasonable and the evening buffet is well-priced, the restaurant’s limited operating hours and the absence of weekend service are notable drawbacks. This might pose an inconvenience for late arrivals or weekend guests who may need to seek alternative dining options.
The rooms offer a mix of spaciousness and cleanliness, appreciated by many, particularly families. Features such as modern bathrooms, comfortable beds and local art decorations contribute to a cozy atmosphere. However, some rooms are criticized for being outdated or poorly lit with occasional cleanliness issues.
Cleanliness at the hotel is inconsistent. While many guests find the rooms clean and comfortable, others report issues such as dirty bathrooms, dusty furniture and general housekeeping lapses. This indicates variability in maintenance standards.
The staff receive mixed feedback. Many guests commend their friendliness and helpfulness, contributing to a positive experience. However, some reviews highlight instances of unhelpfulness or rudeness, particularly at the reception. Despite these occasional shortcomings, the staff's efficiency during check-in and check-out is noted positively.
Free Wi-Fi is offered with generally decent speeds, though some guests report slow connections during peak times or issues with TV reception. The hotel's parking facilities are a highlight, providing ample, free and some covered parking spaces, making it convenient for guests, especially those with electric vehicles.
Families find the hotel accommodating with spacious rooms that comfortably fit families of four. However, the lack of an elevator for upper-floor rooms can be a challenge for those with strollers and additional beds for children are not always ready upon arrival. Despite this, the peaceful environment and various amenities contribute to a positive family-friendly experience.
The beds receive mixed reviews. Many guests find them comfortable, wide and suitable for a good night's sleep, particularly appreciating the queen-size beds. However, others describe them as too hard or uncomfortable, suggesting variability in bed quality.
Overall, Best Western Hotell Ett provides good value for a three-star establishment, offering an affordable and family-friendly environment. Despite some areas needing improvement, particularly in terms of cleanliness and dining options, it remains a commendable choice for travelers seeking a convenient and peaceful stay in Östersund.
Hotel Taking Steps Towards Sustainability
Best Western hotels often have sustainability programs. This location likely adheres to Best Western's environmental policies, which may include energy conservation and waste management practices.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel offers large free outdoor parking, including access to electric car charging stations and engine heaters, providing ample and convenient options for guests arriving by car. It also has space available for heavy traffic.
EV charging stations
Accessible Hotel
Best Western Hotell Ett is noted for its accessibility, with wheelchair access to common/public areas and the hotel being wheelchair accessible throughout its grounds. It also offers accessibility to the visually impaired.
Hotel with Gym
This hotel has fitness amenities.
Hotel with EV Charging Stations
Best Western Hotell Ett is listed as having an electric vehicle charging point.
3-Star Hotel
Best Western Hotell Ett offers free Wi-Fi and parking. These conveniences, combined with its established brand, provide a reliable and comfortable experience.
Hotel with Indoor Pool
This hotel offers an indoor pool as part of its relaxation area, which also includes a hot tub and steam room, providing guests with options for unwinding.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Guest Reviews
Best Western Hotell Ett in Östersund offers a convenient location for travelers, particularly those arriving by car. Situated near the E14 highway, it provides easy access for guests driving from Sundsvall towards destinations like Järpen and Kolåsen. The hotel benefits from a quiet area, slightly outside the bustling city center, providing peace without the noise of traffic.
The location is functional for those looking to explore the city; it is within walking distance to the center—a 25-minute walk or a short 5-minute drive. Despite its proximity to the main roads, it is also well-served by ample parking and electric vehicle charging stations. Public transportation might not be as convenient, yet the bus connections are available. The walk to the city is described as pleasant by several guests, around 2.3 km away, which opens up the possibility for leisurely strolls to nearby eateries and attractions.
The hotel is also well-positioned for outdoor activities with ski tracks available across the road and easy access to other local excursions. It's ideal for travelers who prioritize quietness and accessibility over a central city stay. Although some reviews mention the surrounding industrial area as less than ideal, the overall consensus indicates satisfaction with the convenient and peaceful location. With affordable accommodations and good overall value, Best Western Hotell Ett meets the needs of many car tourists and those looking for a base to explore the wider region.
Guests of Best Western Hotell Ett in Sweden widely praise the breakfast offering, frequently labeling it as excellent, fantastic and delicious. The breakfast buffet receives kudos for its vast, varied selection that caters to different tastes, including some vegan options and specialties like smoothies. Many guests express satisfaction with the options, noting that they didn't miss anything and enjoyed both hot and cold dishes. The breakfast is repeatedly described as exceeding expectations with a range of choices that include classic continental options, fresh juices, salmon, pancakes and waffles.
However, some reviews point out areas of improvement, such as refilling issues and occasional lapses in freshness, particularly during busy times when the breakfast room becomes cramped and chaotic. Despite these criticisms, the overall sentiment remains strongly positive with many commending the breakfast's quality, generous portions and good value for money. Guests also appreciate the friendly staff, cozy atmosphere and the convenience of breakfast being included in the price.
Best Western Hotell Ett offers a mixed experience when it comes to dinner options. Guests have praised the reasonable pricing and good quality of the evening buffet with some describing the food as good and enjoyable. There are specific highlights such as the pasta buffet and wiener schnitzel, which received positive feedback despite minor critiques. The dining experience is noted for being affordable, which adds value for money.
However, several guests experienced limitations with the dinner service. The restaurant closes early, often at 8 PM and remains closed on weekends, resulting in no food availability during these times. This has been an inconvenience for late arrivals and those staying over the weekend. Limited menu options, especially for families with small children and the absence of beverages such as beer or wine were also mentioned.
On the downside, some guests found the food quality unsatisfactory, describing it as basic, poor or not appetizing. The dinner service's self-service nature and the unavailability of dining options after certain hours were notable points of contention.
Despite these concerns, the hotel compensates with its other amenities, including a lovely spa with a sauna and a warm pool, which are well-regarded and enhance the overall experience. For travelers prioritizing good food and flexible dining times, it may be worth exploring alternative dining options nearby.
'Best Western Hotell Ett' offers a mixed bag of experiences when it comes to its rooms. Guests frequently highlight the spaciousness and cleanliness of the rooms, which often include modern bathrooms and comfortable beds. Many rooms are decorated with local art, providing a cozy and inviting atmosphere. The size of the rooms is particularly appreciated by families and some units come complete with features like whirlpool tubs and refrigerators.
However, there are recurrent issues that affect the overall guest experience. Some rooms are described as outdated, dark and poorly lit, while others suffer from cleanliness issues such as dust, dirty mirrors and stained bedsheets. Noise can be a problem in rooms facing the street or the parking area and the hotel's lack of air conditioning is a common complaint, making rooms uncomfortably hot during warmer months.
Despite these drawbacks, the hotel's convenient location within walking distance of the city center, reasonable room rates and generally decent breakfast make it an acceptable choice for travelers who don't have very high expectations. For those seeking a balance of affordability and comfort, 'Best Western Hotell Ett' provides a viable, if somewhat inconsistent, option.
Reviews for Best Western Hotell Ett's beds have been a mixed bag, though many guests have found positives to highlight. A substantial number of visitors praised the hotel for its comfortable beds, noting they slept very well and found the beds to be wide and large enough to accommodate families. Remarks about incredibly comfortable, lovely and very good beds were frequent and some guests specifically mentioned the comfort of the queen-size beds and the effective use of double beds without a seam.
However, not all feedback was favorable. Several guests found the beds to be extremely hard, uncomfortable or even rock hard. There were also mentions of uncomfortable sofa beds with some describing them as cramped or unsuitable for larger groups. A few guests struggled with beds that were too soft, too narrow or not properly cleaned, sometimes even noting the presence of dog hair. Despite these issues, many remarked positively on the general cleanliness of the beds and the good price-quality ratio the hotel offers.
In summary, while the comfort of beds at Best Western Hotell Ett can vary, many guests do appreciate the wide and large beds and most found their sleep experience to be satisfactory.
Best Western Hotell Ett presents a mix of experiences when it comes to cleanliness. On the positive side, many guests appreciated the clean and tidy rooms, describing them as spacious and comfortable with clean and fresh bedding. Some reviewers noted that their rooms were much bigger than expected and several pointed out the hotel's neat and well-maintained aspects.
However, there were numerous mentions of cleanliness issues that marred the experience for other visitors. Common complaints included dirty bathrooms, dusty rooms and outdated furniture. Several guests highlighted specific problems such as dirty towels, dusty sofas and uncleaned items left behind, suggesting that housekeeping might not be up to the expected standards. Reports of unclean common areas like the breakfast space and overflowing trash cans were also frequent.
In some instances, guests found their rooms in need of better maintenance, spotting details like wall animals, old hair and dirty mirrors. Unfortunately, some guests encountered a mess from previous occupants, including overlooked details like toothpaste stains and uncleaned window sills.
While some rooms were described as clean and neat, the consistency of housekeeping seemed to vary, leading to mixed reviews. The staff friendliness and the quality of service were commended by a few, even if the cleaning standards sometimes fell short of expectations. This variability in cleanliness standards suggests that while it’s possible to have a pleasant stay, there is room for improvement in maintaining consistent hygiene throughout the hotel.
'Best Western Hotell Ett' has received mixed feedback about its staff from guests. A significant number of reviews commend the staff for being friendly, helpful and accommodating. Many guests praised their positive interactions with the hotel staff, noting their friendliness, efficiency and good service. Specific mentions include smooth check-in and check-out processes and proactive attitudes from staff members.
However, there are also notable criticisms. Some guests remarked on unhelpfulness, a lack of enthusiasm and in some cases, outright rudeness from certain staff members. The reception area was particularly highlighted for needing improvement in customer service and availability. Several reviews pointed out that the breakfast staff could be more engaged and service-minded. Others mentioned that younger staff members were sometimes inexperienced and slow.
Overall, while many guests had pleasant experiences and found the staff to be an asset to the hotel, there are areas that need attention to ensure a more consistently positive experience for all visitors.
Best Western Hotell Ett offers free Wi-Fi to its guests with some reporting decent speeds and functional internet. While the Wi-Fi generally works, there are a few mentions of slow connections and occasional issues during peak hours. Some visitors experienced internet not being available in their rooms for extended periods. Additionally, while the internet works in common areas, there were some issues with TV reception with reports of freezing and buffering making it less than ideal for viewing.
'Best Western Hotell Ett' offers a highly commendable parking experience for its guests. The reviews highlight the availability of free and spacious parking right outside or directly adjacent to the hotel, making it extremely convenient for travelers. The parking area is described as large and ample with plenty of spaces available and some even covered for additional convenience.
In addition to the spaciousness, the hotel provides easy access to parking, ensuring that guests find it simple to park their vehicles without hassle. Those driving electric cars can also benefit from the charging facilities offered. While there were occasional mentions of limited parking space during peak hours, most guests find the parking arrangements satisfactory.
For those arriving at or leaving the hotel, the process of parking and check-in is smooth and efficient, contributing to an overall pleasant experience. The convenience of having parking spaces so close to the hotel's entrance adds to the positive feedback, making 'Best Western Hotell Ett' a favorable choice for those traveling by car.
'Best Western Hotell Ett' is a family-friendly hotel that caters well to those traveling with children. Families frequently highlight the spacious and well-planned family rooms, which can comfortably accommodate a family of four and often include a sofa bed or extra beds for children. The presence of a fridge in the room adds convenience for families needing to store snacks and drinks.
Despite its appeal, there are a few challenges for families staying at the hotel. Guests noted the lack of an elevator to reach rooms on the second floor, making it difficult for those with strollers. Some also mentioned that the additional beds for children were not always prepared upon arrival and the price for the dinner buffet for children wasn't clearly communicated.
The hotel's pool was unfortunately closed during some guests' stays, but families still found the spa relaxation room and gym facilities to be enjoyable. While some rooms may suffer from noise due to the occupancy of neighboring families with small children, the overall consensus is that the hotel provides good and affordable accommodation for families. Its location outside the main city area means a more peaceful environment and children seem to particularly enjoy their time at the hotel.
The reviews highlight Best Western Hotell Ett as a good value option for a three-star establishment with affordability being a frequent compliment. The hotel is reminiscent of an American motel and offers a family-friendly environment, making it a solid choice for travelers. Guests generally felt that the hotel provided good standard accommodations and was worth recommending, often describing it as offering amazing value. While there were occasional issues such as mess at check-in and cleanliness in the relaxation room, the overall satisfaction among guests was high.
Best Western Hotell Ett features a selection of rooms equipped with jacuzzis and whirlpool tubs. Guests enjoyed having a jacuzzi in the room, finding it lovely and fun. Despite these positive aspects, several issues were reported concerning the facility's condition and availability. Some guests found the whirlpool bathtubs noisy and not completely clean with one noting a water leak during use. Moreover, access to the hotel's general relaxation amenities like the hot tub, sauna and pool was often restricted due to various issues such as closures and broken equipment. Despite the free access to the sauna and spa, proper maintenance and better communication during check-in could enhance the overall guest experience.
Best Western Hotell Ett is recognized for its convenience and accessibility for guests with disabilities, though it has a few areas that need improvement. The hotel is situated in a convenient location, offering a great area for dog walks and is known for its competitive pricing, cleanliness and quality breakfast. While it has one designated disabled parking spot and is easily accessible overall, there are notable drawbacks, such as the absence of an elevator and an accessible bathroom. The property is moderately quiet, making for a fairly peaceful stay. Improvements like installing an elevator or lifting platform to the second floor would enhance the experience for disabled guests.
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Location
The location is functional for those looking to explore the city; it is within walking distance to the center—a 25-minute walk or a short 5-minute drive. Despite its proximity to the main roads, it is also well-served by ample parking and electric vehicle charging stations. Public transportation might not be as convenient, yet the bus connections are available. The walk to the city is described as pleasant by several guests, around 2.3 km away, which opens up the possibility for leisurely strolls to nearby eateries and attractions.
The hotel is also well-positioned for outdoor activities with ski tracks available across the road and easy access to other local excursions. It's ideal for travelers who prioritize quietness and accessibility over a central city stay. Although some reviews mention the surrounding industrial area as less than ideal, the overall consensus indicates satisfaction with the convenient and peaceful location. With affordable accommodations and good overall value, Best Western Hotell Ett meets the needs of many car tourists and those looking for a base to explore the wider region.
Breakfast
However, some reviews point out areas of improvement, such as refilling issues and occasional lapses in freshness, particularly during busy times when the breakfast room becomes cramped and chaotic. Despite these criticisms, the overall sentiment remains strongly positive with many commending the breakfast's quality, generous portions and good value for money. Guests also appreciate the friendly staff, cozy atmosphere and the convenience of breakfast being included in the price.
Dinner
However, several guests experienced limitations with the dinner service. The restaurant closes early, often at 8 PM and remains closed on weekends, resulting in no food availability during these times. This has been an inconvenience for late arrivals and those staying over the weekend. Limited menu options, especially for families with small children and the absence of beverages such as beer or wine were also mentioned.
On the downside, some guests found the food quality unsatisfactory, describing it as basic, poor or not appetizing. The dinner service's self-service nature and the unavailability of dining options after certain hours were notable points of contention.
Despite these concerns, the hotel compensates with its other amenities, including a lovely spa with a sauna and a warm pool, which are well-regarded and enhance the overall experience. For travelers prioritizing good food and flexible dining times, it may be worth exploring alternative dining options nearby.
Rooms
However, there are recurrent issues that affect the overall guest experience. Some rooms are described as outdated, dark and poorly lit, while others suffer from cleanliness issues such as dust, dirty mirrors and stained bedsheets. Noise can be a problem in rooms facing the street or the parking area and the hotel's lack of air conditioning is a common complaint, making rooms uncomfortably hot during warmer months.
Despite these drawbacks, the hotel's convenient location within walking distance of the city center, reasonable room rates and generally decent breakfast make it an acceptable choice for travelers who don't have very high expectations. For those seeking a balance of affordability and comfort, 'Best Western Hotell Ett' provides a viable, if somewhat inconsistent, option.
Beds
However, not all feedback was favorable. Several guests found the beds to be extremely hard, uncomfortable or even rock hard. There were also mentions of uncomfortable sofa beds with some describing them as cramped or unsuitable for larger groups. A few guests struggled with beds that were too soft, too narrow or not properly cleaned, sometimes even noting the presence of dog hair. Despite these issues, many remarked positively on the general cleanliness of the beds and the good price-quality ratio the hotel offers.
In summary, while the comfort of beds at Best Western Hotell Ett can vary, many guests do appreciate the wide and large beds and most found their sleep experience to be satisfactory.
Cleanliness
However, there were numerous mentions of cleanliness issues that marred the experience for other visitors. Common complaints included dirty bathrooms, dusty rooms and outdated furniture. Several guests highlighted specific problems such as dirty towels, dusty sofas and uncleaned items left behind, suggesting that housekeeping might not be up to the expected standards. Reports of unclean common areas like the breakfast space and overflowing trash cans were also frequent.
In some instances, guests found their rooms in need of better maintenance, spotting details like wall animals, old hair and dirty mirrors. Unfortunately, some guests encountered a mess from previous occupants, including overlooked details like toothpaste stains and uncleaned window sills.
While some rooms were described as clean and neat, the consistency of housekeeping seemed to vary, leading to mixed reviews. The staff friendliness and the quality of service were commended by a few, even if the cleaning standards sometimes fell short of expectations. This variability in cleanliness standards suggests that while it’s possible to have a pleasant stay, there is room for improvement in maintaining consistent hygiene throughout the hotel.
Staff
However, there are also notable criticisms. Some guests remarked on unhelpfulness, a lack of enthusiasm and in some cases, outright rudeness from certain staff members. The reception area was particularly highlighted for needing improvement in customer service and availability. Several reviews pointed out that the breakfast staff could be more engaged and service-minded. Others mentioned that younger staff members were sometimes inexperienced and slow.
Overall, while many guests had pleasant experiences and found the staff to be an asset to the hotel, there are areas that need attention to ensure a more consistently positive experience for all visitors.
Wi-Fi
Parking
In addition to the spaciousness, the hotel provides easy access to parking, ensuring that guests find it simple to park their vehicles without hassle. Those driving electric cars can also benefit from the charging facilities offered. While there were occasional mentions of limited parking space during peak hours, most guests find the parking arrangements satisfactory.
For those arriving at or leaving the hotel, the process of parking and check-in is smooth and efficient, contributing to an overall pleasant experience. The convenience of having parking spaces so close to the hotel's entrance adds to the positive feedback, making 'Best Western Hotell Ett' a favorable choice for those traveling by car.
Family
Despite its appeal, there are a few challenges for families staying at the hotel. Guests noted the lack of an elevator to reach rooms on the second floor, making it difficult for those with strollers. Some also mentioned that the additional beds for children were not always prepared upon arrival and the price for the dinner buffet for children wasn't clearly communicated.
The hotel's pool was unfortunately closed during some guests' stays, but families still found the spa relaxation room and gym facilities to be enjoyable. While some rooms may suffer from noise due to the occupancy of neighboring families with small children, the overall consensus is that the hotel provides good and affordable accommodation for families. Its location outside the main city area means a more peaceful environment and children seem to particularly enjoy their time at the hotel.
3 Star
Rooms with Jacuzzi / Hot-Tub
Accessible
Yes, Best Western Hotell Ett has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Hotell Ett.
Yes, Best Western Hotell Ett welcomes dogs.
Yes, parking facilities are available at Best Western Hotell Ett.
Yes, Best Western Hotell Ett has a gym.
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