Best Western Hotel Gamla Teatern
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Summary of reviewsBest Western Hotel Gamla Teatern in Östersund stands out for its excellent location, central to the city center with easy access to restaurants, cafes, shops and key transport hubs. The historic charm combined with modern amenities ensures a memorable experience for guests, complemented by convenient features such as free parking and proximity to local attractions.
The breakfast experience at the hotel is highly praised, known for its delicious and extensive selection catering to dietary restrictions, along with a cozy and nostalgic environment. The friendly staff further enhance the positive ambiance during breakfast service.
Dinner at the hotel's main restaurant is appreciated for its good quality food and pleasant ambiance, though occasionally there are mixed reviews regarding portion sizes, food selection and service hours. Despite some inconsistencies, the dining experience remains generally enjoyable.
Guest rooms at the hotel offer a unique blend of historical ambiance and modern comforts. Rooms are typically clean, cozy and well-maintained with comfortable beds. Some rooms even feature luxurious amenities like saunas and jacuzzis. However, there are occasional issues with room size, temperature control and noise.
Cleanliness throughout the hotel is generally maintained to a high standard with particular praise for the spotlessly clean rooms and bathrooms. While there are minor occasional lapses, the overall feedback on cleanliness is positive.
The hotel's staff are frequently highlighted as one of its best features, renowned for their friendliness, accommodating nature and excellent service. Guests feel welcomed and well-cared for, contributing to a pleasant stay.
Wi-Fi at the hotel is reliable and fast, receiving positive remarks from guests who find it easily accessible and suitable for various online activities.
The hotel's spa and wellness facilities are a major highlight, offering a sauna, jacuzzi and whirlpool. These amenities are well-maintained and provide a relaxing experience, praised for their quality and complementary inclusion in the stay.
The gym, while basic, is appreciated for its cool design and functionality. It meets the needs of most guests with the additional option of borrowing bikes. The fitness facilities, although needing minor improvements, are generally well-received.
Parking options are varied and convenient with private underground parking, free street parking on weekends and public parking nearby, though availability can be limited at times.
The hotel is family-friendly, offering spacious rooms and amenities suitable for families and even welcoming pets. The relaxed atmosphere is conducive to a pleasant family stay.
Guests generally find the beds comfortable, enhancing their stay with cozy and fresh rooms. Minor issues with bed softness and the comfort of extra beds are noted but do not detract significantly from the overall experience.
While the hotel offers a luxurious and charming experience with many four-star features, there are occasional comments about cleanliness and capacity. Still, the central location and mix of appealing attributes create an overall positive impression.
Lastly, the historic and cozy ambiance makes Best Western Hotel Gamla Teatern an ideal romantic retreat. Its charming old theater interior and attention to detail contribute to its appeal for couples seeking a romantic getaway.
Categories
The breakfast experience at the hotel is highly praised, known for its delicious and extensive selection catering to dietary restrictions, along with a cozy and nostalgic environment. The friendly staff further enhance the positive ambiance during breakfast service.
Dinner at the hotel's main restaurant is appreciated for its good quality food and pleasant ambiance, though occasionally there are mixed reviews regarding portion sizes, food selection and service hours. Despite some inconsistencies, the dining experience remains generally enjoyable.
Guest rooms at the hotel offer a unique blend of historical ambiance and modern comforts. Rooms are typically clean, cozy and well-maintained with comfortable beds. Some rooms even feature luxurious amenities like saunas and jacuzzis. However, there are occasional issues with room size, temperature control and noise.
Cleanliness throughout the hotel is generally maintained to a high standard with particular praise for the spotlessly clean rooms and bathrooms. While there are minor occasional lapses, the overall feedback on cleanliness is positive.
The hotel's staff are frequently highlighted as one of its best features, renowned for their friendliness, accommodating nature and excellent service. Guests feel welcomed and well-cared for, contributing to a pleasant stay.
Wi-Fi at the hotel is reliable and fast, receiving positive remarks from guests who find it easily accessible and suitable for various online activities.
The hotel's spa and wellness facilities are a major highlight, offering a sauna, jacuzzi and whirlpool. These amenities are well-maintained and provide a relaxing experience, praised for their quality and complementary inclusion in the stay.
The gym, while basic, is appreciated for its cool design and functionality. It meets the needs of most guests with the additional option of borrowing bikes. The fitness facilities, although needing minor improvements, are generally well-received.
Parking options are varied and convenient with private underground parking, free street parking on weekends and public parking nearby, though availability can be limited at times.
The hotel is family-friendly, offering spacious rooms and amenities suitable for families and even welcoming pets. The relaxed atmosphere is conducive to a pleasant family stay.
Guests generally find the beds comfortable, enhancing their stay with cozy and fresh rooms. Minor issues with bed softness and the comfort of extra beds are noted but do not detract significantly from the overall experience.
While the hotel offers a luxurious and charming experience with many four-star features, there are occasional comments about cleanliness and capacity. Still, the central location and mix of appealing attributes create an overall positive impression.
Lastly, the historic and cozy ambiance makes Best Western Hotel Gamla Teatern an ideal romantic retreat. Its charming old theater interior and attention to detail contribute to its appeal for couples seeking a romantic getaway.
Hotel near Golf Courses
This hotel is located approximately 7.4 km from Östersund-Frösö Golfklubb, a prominent 18-hole golf course in the region.
Hotel with Spa
The spa has received overwhelmingly positive feedback and includes a sauna, jacuzzi, and whirlpool. The spa is complimentary and included in the price, adding value to the stay. It also features a Turkish hammam.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, allowing guests to easily connect to the internet for work or leisure. It is centrally located, offering convenient access to local attractions and businesses.
Business Hotel
This hotel provides standard business amenities, ensuring a comfortable stay for business travelers. Its central location offers easy access to local businesses and attractions.
Hotel with Parking
This hotel provides parking and is known for its classical environment. It offers a rich breakfast and has a unique style, which adds to its appeal.
4-Star Hotel
Set in a historic theater building, this 4-star hotel provides a spa and wellness center, fitness center, restaurant, and bar. It is located in the city center and offers a unique atmosphere.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Best Western Hotel Gamla Teatern boasts an excellent location in Östersund, making it an ideal choice for visitors. The hotel’s central position allows easy access to the city center with its charming restaurants, cafes and shops just a short walk away. Its proximity to key transport hubs like the bus and train stations makes it convenient for travelers. Guests appreciate being close to the pedestrian street and downtown shopping areas. The hotel's location is also favorable for those who need to visit the University. Many guests highlighted the availability of free parking and access to a garage, adding to the convenience. The hotel’s location also offers easy access to nearby attractions, such as the harbor and Lake Storsjön. A historic charm coupled with modern amenities makes the hotel stand out, contributing to its positive reviews. While some mentioned the noise from a nearby major road, the overwhelming consensus is that the central and strategic location of Best Western Hotel Gamla Teatern provides a significant advantage for exploring the city.
The breakfast experience at Best Western Hotel Gamla Teatern generally received high praise from guests. Many highlighted the delicious and extensive selection with some describing it as fantastic, top-notch and the best they could imagine. Guests appreciated the variety available, including options for those with dietary restrictions and allergies. The breakfast environment was often noted as cozy, nostalgic and peaceful, contributing positively to their dining experience. Additionally, the friendly and accommodating staff enhanced the overall breakfast atmosphere.
There were occasional criticisms mentioning disappointments such as dry bread, cold hot items and a lack of fresh whole grain options. Some guests felt the selection could be a bit more varied, particularly in terms of fruit and certain toppings. Despite these issues, the overall sentiment was that the breakfast was very good and well-presented, complementing the historic and charming setting of the hotel.
The dining experience at Best Western Hotel Gamla Teatern presents a somewhat mixed picture based on guest reviews. On the positive side, many guests praised the delicious food at the hotel's main restaurant and highlighted the good quality of the kitchen. The ambiance of the dinner setting, particularly in the beautiful surroundings, was also noted as a positive aspect, making it a good spot for a simple yet enjoyable dining experience.
However, there were some criticisms worth noting. Guests frequently mentioned small portions and a poor selection of food, which some found disappointing given the prices. There were also comments about the food not quite living up to its intended level of sophistication and concerns about the availability of food with some guests unable to get a meal after 9 PM. Noise from the restaurant and closed dining options at times also detracted from the experience for some.
While the Greek restaurant and a buffet option were received positively by some visitors, others experienced a less satisfying dinner, especially in the outdoor terrace setting. Overall, the restaurant at Best Western Hotel Gamla Teatern offers potentially delightful dining but may face occasional inconsistencies in quality and service.
Best Western Hotel Gamla Teatern offers a unique and charming experience, blending modern amenities with the historical ambiance of a converted theater. The rooms have a cozy and pleasant atmosphere, often found to be clean and tidy with comfortable beds. Some rooms feature appealing elements such as spacious areas, beautiful retro furniture and even luxurious amenities like saunas and jacuzzis. The central location adds convenience, making it ideal for exploring the surroundings.
Despite these positive aspects, there are a few drawbacks noted by guests. The size of some rooms can be quite small and issues with room temperature—either too hot or too cold—have been reported. Many rooms were described as dark, sometimes lacking windows, which could be a downside for light-loving travelers. Noise can be a concern, particularly for rooms facing the street or near reception with sounds from traffic and outdoor activities being noticeable.
In terms of cleanliness, while many rooms met expectations, a few guests noted issues such as dusty surfaces and unclean bathrooms. The charming old-style décor is appreciated but may not appeal to everyone, especially those who prefer a more modern aesthetic. Overall, the hotel maintains its charm and cozy environment, providing a memorable stay with unique character, albeit with some room for improvement in certain areas.
Guests at Best Western Hotel Gamla Teatern generally appreciate the comfort offered by the hotel's beds. Many describe the beds as comfortable, large and even very comfortable, contributing positively to their overall experience. The rooms are noted to be spacious and often trendy with reviews mentioning fresh and wonderful rooms. While there are a few mentions of beds being too soft or causing discomfort, the majority of feedback praises the beds for their comfort. Some guests found the twin beds moving apart an issue and there were a few mentions of extra beds not being very comfortable for adults. Despite minor complaints, most visitors seemed to enjoy a cozy stay, enhanced by the pleasant and comfortable bedding provided by the hotel.
Best Western Hotel Gamla Teatern generally receives positive remarks regarding cleanliness. Many guests have praised the hotel for its clean and tidy rooms, comfortable beds and pleasant environment. Several reviews specifically highlight the rooms as being very clean and spotlessly maintained. The bathrooms were often noted as neat and properly cleaned with an unexpectedly tidy jacuzzi adding to the comfort.
However, some guests pointed out inconsistencies in cleanliness, mentioning rooms and utensils that were dusty or poorly cleaned. Some reviews indicated that the hotel could benefit from more thorough cleaning in certain areas and that occasional lapses in maintaining cleanliness were observed, such as dirty glasses and a need for general deep cleaning.
Despite these mixed reviews, the overall standard of cleanliness appears to be satisfactory for most visitors, who appreciated the orderly and comfortable environment of the hotel. The positive feedback about the clean rooms and common areas reflects a generally good level of upkeep, though some areas might require more attention.
At the Best Western Hotel Gamla Teatern, guests can expect an exceptional level of service from the staff. The team at this hotel is frequently praised for being friendly, accommodating and service-oriented. Guests consistently mention the helpfulness and courteous nature of the reception staff, highlighting their willingness to assist with parking and other queries.
The reception is particularly noted for its cheerful and pleasant demeanor, contributing to a welcoming atmosphere upon arrival. Many reviews emphasize the staff's ability to make stays more pleasant with their attentive and accommodating approach. Overall, the team is described as polite, competent and incredibly friendly, going above and beyond to ensure a positive experience for guests.
Despite a few isolated comments about the staff being overwhelmed or less informative, the consensus is overwhelmingly positive with reviewers commending the hotel for having a top-notch and wonderful team. The cozy, central environment of the hotel, combined with the superb service from its staff, creates a memorable and enjoyable stay for guests.
The Wi-Fi at Best Western Hotel Gamla Teatern generally receives praise from its guests. Many reviews highlight the good quality and reliability of the internet connection throughout the building. Travelers frequently describe the Wi-Fi as fast and reliable, making it well-suited for both casual browsing and more demanding tasks. Setup is noted to be straightforward, allowing for easy access on laptops and other devices. However, some guests mention experiencing slow connections or interruptions at times, although these instances appear to be less common. Overall, the internet service is a positive feature of this hotel, ensuring guests stay connected effortlessly during their stay.
The spa at Best Western Hotel Gamla Teatern has received overwhelmingly positive feedback from guests. Described as fantastic, lovely and amazing, the spa includes a sauna, jacuzzi and a whirlpool, offering a relaxing and enjoyable experience. Guests particularly appreciated that the spa was complimentary and included in the price, adding value to their stay. The spa and wellness department has been termed as top-notch with a clean and well-maintained environment that provides a perfect spot for unwinding.
The hotel's spa area is frequently noted as cozy and clean, although some guests mentioned that it could use occasional maintenance. The fitness facilities accompanying the spa have been praised, albeit with some comments about moderate equipment and a limited number of weight plates. Overall, the spa at Best Western Hotel Gamla Teatern is highly regarded for its relaxing ambiance and well-kept facilities, making it a highlight of the hotel experience.
The gym at Best Western Hotel Gamla Teatern generally receives favorable feedback from guests. Many appreciate the cool design and find it to be a nice amenity that is both useful and free of charge. Although the equipment is described as basic by some, it still meets the needs of most visitors, offering dumbbells and other essential fitness tools. Additionally, guests can borrow bikes for their workouts. Alongside the gym, the spa section is also highly regarded, praised for being great and clean, although some noted an issue with the chlorine levels. Overall, the fitness facilities at the hotel are considered a positive aspect of the guest experience, providing a good balance of utility and convenience.
Best Western Hotel Gamla Teatern offers several parking options, although guests have had mixed experiences. The hotel provides private underground parking, which some have found convenient despite its limited capacity. Free parking is available, though it's often noted that spaces can be scarce, especially at peak times. For those staying over the weekend, street parking is free, adding an extra layer of convenience. Public parking is also accessible about 250 meters from the hotel, offering another alternative for guests. While some found finding parking easy and appreciated the good parking spaces available, others faced issues with availability and clarity of parking information. Overall, while there are some challenges, the various parking options do provide a level of convenience for guests, particularly those arriving early to secure a spot.
Best Western Hotel Gamla Teatern is highly regarded for its family-friendly environment, making it an excellent choice for a family trip. Reviews highlight its spacious family rooms and calm surroundings, which contribute to a relaxing stay. The hotel's welcoming attitude extends to pets with a dog-friendly policy that makes it easy for families to bring their furry friends along. Guests appreciate the family-like atmosphere and the child-friendly amenities, ensuring fun for the entire family. Overall, it stands out as a great family hotel with a fabulous setting that caters to both adults and children.
Best Western Hotel Gamla Teatern offers a luxurious and charming experience in a central location. The hotel stands out with its many highlights and excellent breakfast. Despite the positive aspects, it may not meet four-star expectations for everyone. While it is labeled as a four-star facility and generally provides four-star service and amenities, some guests felt it could be cleaner and noted that it may not provide adequate capacity for all. Overall, it is a centrally located hotel with a mix of appealing features and some room for improvement.
Best Western Hotel Gamla Teatern offers a romantic and charming environment that has consistently delighted guests. The cozy and intimate atmosphere provides a perfect setting for romantic getaways with many visitors praising the historic old theatre interior for adding to the charm. A romantic time travel experience awaits with attention to detail ensuring no faults during the stay. This hotel is lauded for its lovely and cozy ambiance, making it an ideal spot for couples seeking a romantic escape.
At Best Western Hotel Gamla Teatern, pet owners will find an impressively dog-friendly atmosphere and a variety of amenities tailored for their four-legged companions. Guests appreciated the welcoming environment with many noting that their pets felt right at home. The hotel provides essential items such as dog beds, bowls, treats, snacks and even bags, ensuring pets are well cared for during their stay. Although there is an additional fee for bringing a dog, the comprehensive pet amenities and the hotel's overall readiness to accommodate pets make it worthwhile. The provision of quieter rooms adds an extra layer of comfort for guests with dogs, ensuring a peaceful stay. This pet-friendly approach has been positively highlighted in multiple reviews, making it a recommended choice for those traveling with their pets.
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Location
Breakfast
There were occasional criticisms mentioning disappointments such as dry bread, cold hot items and a lack of fresh whole grain options. Some guests felt the selection could be a bit more varied, particularly in terms of fruit and certain toppings. Despite these issues, the overall sentiment was that the breakfast was very good and well-presented, complementing the historic and charming setting of the hotel.
Dinner
However, there were some criticisms worth noting. Guests frequently mentioned small portions and a poor selection of food, which some found disappointing given the prices. There were also comments about the food not quite living up to its intended level of sophistication and concerns about the availability of food with some guests unable to get a meal after 9 PM. Noise from the restaurant and closed dining options at times also detracted from the experience for some.
While the Greek restaurant and a buffet option were received positively by some visitors, others experienced a less satisfying dinner, especially in the outdoor terrace setting. Overall, the restaurant at Best Western Hotel Gamla Teatern offers potentially delightful dining but may face occasional inconsistencies in quality and service.
Rooms
Despite these positive aspects, there are a few drawbacks noted by guests. The size of some rooms can be quite small and issues with room temperature—either too hot or too cold—have been reported. Many rooms were described as dark, sometimes lacking windows, which could be a downside for light-loving travelers. Noise can be a concern, particularly for rooms facing the street or near reception with sounds from traffic and outdoor activities being noticeable.
In terms of cleanliness, while many rooms met expectations, a few guests noted issues such as dusty surfaces and unclean bathrooms. The charming old-style décor is appreciated but may not appeal to everyone, especially those who prefer a more modern aesthetic. Overall, the hotel maintains its charm and cozy environment, providing a memorable stay with unique character, albeit with some room for improvement in certain areas.
Beds
Cleanliness
However, some guests pointed out inconsistencies in cleanliness, mentioning rooms and utensils that were dusty or poorly cleaned. Some reviews indicated that the hotel could benefit from more thorough cleaning in certain areas and that occasional lapses in maintaining cleanliness were observed, such as dirty glasses and a need for general deep cleaning.
Despite these mixed reviews, the overall standard of cleanliness appears to be satisfactory for most visitors, who appreciated the orderly and comfortable environment of the hotel. The positive feedback about the clean rooms and common areas reflects a generally good level of upkeep, though some areas might require more attention.
Staff
The reception is particularly noted for its cheerful and pleasant demeanor, contributing to a welcoming atmosphere upon arrival. Many reviews emphasize the staff's ability to make stays more pleasant with their attentive and accommodating approach. Overall, the team is described as polite, competent and incredibly friendly, going above and beyond to ensure a positive experience for guests.
Despite a few isolated comments about the staff being overwhelmed or less informative, the consensus is overwhelmingly positive with reviewers commending the hotel for having a top-notch and wonderful team. The cozy, central environment of the hotel, combined with the superb service from its staff, creates a memorable and enjoyable stay for guests.
Wi-Fi
Spa
The hotel's spa area is frequently noted as cozy and clean, although some guests mentioned that it could use occasional maintenance. The fitness facilities accompanying the spa have been praised, albeit with some comments about moderate equipment and a limited number of weight plates. Overall, the spa at Best Western Hotel Gamla Teatern is highly regarded for its relaxing ambiance and well-kept facilities, making it a highlight of the hotel experience.
Gym
Parking
Family
4 Star
Romantic
Dog Friendly
No, Best Western Hotel Gamla Teatern doesn't have any pool.
Yes, a spa is available at Best Western Hotel Gamla Teatern.
Yes, Best Western Hotel Gamla Teatern welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Gamla Teatern.
Yes, Best Western Hotel Gamla Teatern has a gym.
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