Hotel Glenmore

Ostend 51.23482200, 2.91965200 , Hofstraat 25 (Show on Map)
7.5
Good


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Summary of reviewsHotel Glenmore in Oostende receives positive comments for its exceptional and strategic location, ideal for beach goers and urban explorers alike. Guests often praise the hotel's proximity to the beach, the promenade, the city center and various restaurants and shops, making it an ideal choice for convenience and accessibility. The tranquil surroundings and quiet ambiance further enhance its appeal, alongside beautiful views from the hotel's terrace and rooftop.

The breakfast service at Hotel Glenmore is a standout feature with guests lauding the extensive and varied buffet. The offerings are plentiful, including fresh fruit, pastries, cheeses and even unique seafood specialties. Many guests find this breakfast to be superb, high quality and well-organized with friendly service rounding out the positive experience.

While the hotel lacks an on-site restaurant for dinner, the lunch options are well received for their variety and taste. The bar also receives high praise for its reasonably priced drinks and pleasant atmosphere.

The rooms vary in reception with positive comments focusing on their spaciousness, cleanliness and comfortable bedding. However, the decor and amenities are noted to be outdated and renovations are needed to improve the overall experience. Some issues with noise insulation and in-room functionality, such as the absence of minibars and dated bathroom fixtures, were also pointed out. Nevertheless, the rooms are satisfactory for short stays due to their cleanliness and basic comfort.

The hotel maintains high standards of cleanliness with rooms and common areas often described as pristine. Housekeeping is commended for their diligence, although occasional lapses, like dirty carpets or unclean bathtubs, have been reported.

The staff at Hotel Glenmore are frequently praised for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience. While there are isolated reports of uncooperative behavior, the general consensus is that the staff are welcoming and helpful.

Free WiFi at the Hotel Glenmore is a point of contention with many guests experiencing connectivity issues. However, there are occasional positive remarks about the WiFi quality.

The spa and wellness facilities receive mixed reviews with the sauna, hot tub and rooftop jacuzzi often appreciated for their relaxing ambiance. However, availability and functionality issues, like closed or out-of-order equipment, have led to guest dissatisfaction.

The gym is generally well-regarded for its quality, though its availability can be inconsistent. Guests value the fitness options, despite occasional closures.

Parking poses a challenge for many guests with the hotel lacking dedicated on-site parking. The external parking options are expensive and sometimes limited, which detracts from the overall convenience.

The beds receive a mix of feedback; many guests appreciate the comfort and quality of the bedding, though issues with worn-out mattresses and inconsistent bed quality are reported.

Overall, while Hotel Glenmore may not offer luxury accommodations, it provides a balanced value for money with its excellent location, enjoyable breakfast and friendly staff, making it a solid option for short stays.
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Categories
Hotel near Golf Courses
Offers a comfortable stay in a central location. It is a good option for golfers seeking a balance between golf and city exploration.

Family Friendly Hotel
This hotel is situated near family attractions like Lunapark REFLEX Amusement Center. It is a possible option for families traveling with children.

Hotel near Nightlife Spots
Located on Hofstraat in Ostend, Hotel Glenmore offers proximity to the city's nightlife. The hotel's location provides easy access to Langestraat and other entertainment venues.

3-Star Hotel
This hotel is located in the heart of Ostend, near the Aquarium de la Mer du Nord. It offers comfortable rooms and is within walking distance of many attractions.

Hotel with Spa

Dog Friendly Hotel

Hotel with Gym

Room Types
Guest Reviews
7.5
Good
Location
Hotel Glenmore boasts an exceptional location in Oostende, making it an ideal spot for visitors seeking convenience and accessibility. The hotel is perfectly situated close to the beach, the promenade and major attractions such as the city center, train station, harbor and various restaurants and shops. Guests appreciate the short walking distance to these key points, often describing the location as “perfect,” “ideal,” and “excellent.” The hotel’s proximity to both the seafront and downtown areas provides a balanced mix of relaxation and urban exploration.

The convenience of being near public transport hubs like the train station is frequently highlighted, providing easy access for those traveling by rail. Many reviews mention enjoying the tranquillity despite the central location, particularly appreciating the quiet surroundings and peaceful ambiance.

Additionally, guests value the beautiful views from the hotel's facilities, including a comfortable terrace on the 6th floor and a superb rooftop terrace with panoramic vistas of the sea. Overall, Hotel Glenmore's strategic placement makes it a top choice for beach vacations and city tours alike, offering outstanding geographic advantage and connecting guests seamlessly to the vibrant life of Oostende.

Breakfast
The breakfast at Hotel Glenmore has received consistently positive feedback from guests with many praising its delicious, extensive and varied offerings. Reviewers highlight the abundance of choices, noting the generous and hearty portions available until late in the morning. The breakfast buffet stands out for its well-stocked and continuously replenished selection, featuring a wide variety of sweet and savory options, including fresh fruit, pastries, cheeses, cold cuts and more unique items like seafood specialties.

Guests appreciate the quality and freshness of the food, often describing the breakfast as superb, excellent and well-organized. The breakfast room itself is frequently mentioned for its cleanliness and attractive design, adding to the overall enjoyable experience. Despite a few minor complaints, such as some items not being replenished quickly enough or lacking in variety on occasion, the general consensus remains that the breakfast is a highlight of staying at Hotel Glenmore.

Positive mentions of friendly service from the staff and the availability of extended breakfast hours further enhance the appeal. The hotel's ability to cater to specific dietary needs, like providing gluten-free options, also earns praise. Overall, the breakfast offering at Hotel Glenmore is described as comprehensive, delicious and a perfect start to the day, making it a standout feature of the hotel.

Dinner
Hotel Glenmore offers a mixed dining experience with various meal options, although it does not have an on-site restaurant for dinner. Guests have praised the lunch offerings, noting the food's excellent variety and taste with a special mention for the diverse buffet and hearty portions. The bar is another highlight, providing reasonably priced drinks and remaining open until midnight, making it a pleasant spot to relax. While dinner options within the hotel are absent, affecting some guests' convenience, the overall feedback on available meals, particularly lunch, remains highly positive, cementing the hotel as a good choice for daytime dining and enjoying a drink by the pool or spa.

Rooms
Hotel Glenmore has left varied impressions on its guests, predominantly pivoting around the spaciousness and cleanliness of the rooms. Most guests appreciated the large, spacious rooms, often complimenting the comfortable bedding and well-maintained cleanliness. Many rooms are noted for being calm, quiet and equipped with comfortable beds, creating a tranquil environment ideal for rest. Large mirrors and well-appointed furniture enhance this experience, providing a charming and cozy stay.

However, the hotel's decor and amenities show noticeable signs of aging. Several guests pointed out that the rooms are outdated and in need of renovation, mentioning old furniture, dated decor and worn-out carpets. The bathrooms also seem to suffer from age with remarks on old fixtures, brown grout and cleanliness issues like dirty bathtubs and stained towels. The lack of modern essentials such as minibars, kettles and functioning TVs was also highlighted in many reviews, adding to the perception of the hotel's outdated facilities.

Soundproofing appears to be a timeless concern with multiple guests citing noise disturbances. The room sizes vary significantly with some single rooms described as exceedingly small and cramped, while larger rooms received praise for spaciousness and comfort. Views from the rooms were also a mixed bag, some overlooking pleasant sceneries while others faced dirty courtyards or worse.

Despite the aged appearance and some functional drawbacks, many found the accommodation satisfactory for short stays due to the spaciousness and general cleanliness, hinting at a basic but comfortable experience. To sum up, while Hotel Glenmore delivers on space and a clean environment, it struggles with modernization, noise insulation and in-room amenities, affecting the overall perceived value.

Beds
Hotel Glenmore has received mixed feedback regarding its beds with numerous guests praising the bedding for its comfort and good quality. Comments such as "large comfortable bed" and "very good queen size bed, very comfortable" highlight the positive aspects of the experience. Guests have mentioned "super good bed" and "comfortable bed" multiple times, noting the spacious and well-maintained nature of the beds. The quality of the bedding has been appreciated with remarks about "top-notch bedding" and "quality bedding."

However, not all experiences were positive. Several guests noted issues like "beds were worn out and unstable," "mattresses were sagging," and "beds too soft," indicating inconsistencies in the bed quality. Some unfortunate reviews mentioned "uncomfortable bedding, old lumpy blanket," and "pillow too flat," pointing out discomfort due to outdated or insufficient bedding. Additionally, while the spaciousness and comfort of some beds were praised, others highlighted problems such as "hard beds and pillows" and "the mattress was a little bit worn out."

Overall, the beds at Hotel Glenmore appear to offer a broadly positive experience, though consistency in quality and addressing specific discomforts could enhance guest satisfaction.

Cleanliness
Hotel Glenmore is frequently praised for its cleanliness with numerous guest reviews highlighting the pristine condition of the rooms and common areas. Visitors have noted the spacious and hygienic environments, describing the rooms as "very clean" and the overall hygiene as top-notch. The staff's commitment to cleanliness is evident and housekeeping is often commended for their professionalism and thoroughness.

However, some guests have pointed out areas for improvement. While many rooms are lauded for being clean and functional, certain facilities have been described as outdated and occasional lapses in cleanliness have been reported, such as dirty carpets, questionable curtains and musty odors. Some specific issues mentioned include brown grout in bathrooms, stained ceilings and instances of unclean towels.

Despite these criticisms, the majority of reviewers agree that Hotel Glenmore maintains a high standard of cleanliness, making it a pleasant place to stay. The hotel's cleanliness extends beyond the rooms to areas like the bathrooms and hallways, which are consistently well-maintained. Additionally, fresh towels and clean sheets are regularly provided, contributing to the overall positive experience in terms of hygiene.

Staff
Hotel Glenmore has garnered an array of positive feedback regarding its staff with numerous guests highlighting their pleasant interactions throughout their stay. The reception staff received particular praise for their friendliness, attentiveness and professionalism. Many guests noted that the receptionists were multilingual and provided a warm welcome, contributing significantly to the overall hospitable atmosphere of the hotel.

Housekeeping staff were also commended for their diligent work and positive attitude, ensuring rooms were kept clean and tidy. The helpfulness and courteous nature of the breakfast and bar staff were noted as well with guests appreciating the variety and quality of the breakfast options available until late morning.

However, consistency in staff demeanor was an occasional concern with some guests experiencing unfriendly or uncooperative behavior from certain team members. Despite these few criticisms, the general sentiment indicates that Hotel Glenmore's staff are mostly friendly, helpful and contribute positively to the guest experience. Their efforts to be accommodating and responsive to guest needs have left visiting families and individual travelers looking forward to returning.

Wi-Fi
Hotel Glenmore's WiFi receives mixed feedback from guests with numerous reviews highlighting significant issues. There are frequent mentions of poor connection quality and instances where the WiFi did not work at all or was unavailable in the rooms. Some guests mentioned a weak or spotty network, making it difficult to rely on the hotel's internet service. However, there are occasional positive remarks noting instances of good or perfect WiFi. Despite these intermittent positive experiences, the general consensus underscores a need for improvement in the hotel's WiFi infrastructure.

Spa
Hotel Glenmore offers a spa experience that has received mixed reviews from its guests. Many visitors praised the sauna and hot tub for providing a pleasant and relaxing atmosphere. The relaxation areas associated with the saunas were appreciated and the rooftop jacuzzi was highlighted for its delightfulness and complimentary access. The pool also garnered positive remarks, being described as beautiful and a good spa option.

However, there were several criticisms about the overall availability and functionality of the wellness facilities. Reports of closed or non-functional areas, such as the wellness center, jacuzzi and thalasso facilities, were recurrent. Numerous guests expressed their disappointment with the jacuzzi often being out of order or not clean. The lack of access to the wellness facilities, including the sauna and steam room, further led to dissatisfaction.

While the gym and massage services were mentioned, the unavailability of key wellness features and the difficulty in reserving the sauna resulted in an incomplete spa experience for many. Despite having sufficient facilities when operational, the predominant issues with maintenance and accessibility have affected the overall perception of Hotel Glenmore’s spa services.

Gym
Hotel Glenmore offers guests a fitness area that is generally well-regarded with mentions of a top-notch and well-equipped gym. While the gym is consistently highlighted as a positive feature, there are instances where guests noted it had been closed or unavailable. Despite these occasional closures, access to fitness and wellness facilities such as a sauna and gym is provided through other hotels. Although a few reviews did not mention the gym at all, the availability and quality of the fitness area seem to be an asset for many visitors.

Parking
Hotel Glenmore's parking situation presents several challenges for guests. The hotel lacks dedicated onsite parking, requiring patrons to find external garages or public parking places, both of which come at a significant cost. There are frequent mentions of high fees with some reviews noting charges up to 30 euros per night. Spaces in nearby garages are limited and often tight, making parking difficult even when available.

For those driving electric vehicles, there is a charger available in front of the hotel. While a few safe parking options are provided, like secure spots for motorcycles, many guests find the need to park far away, often several streets from the hotel, to be inconvenient. Specific arrangements, such as reserved spots and a brief unloading zone in front of the hotel, offer some relief, but the general sentiment is that parking should be better integrated into the room price.

Moreover, the scarcity of free parking and the complex layout of the surrounding area, especially in the busy city of Ostend, exacerbates the issue. Information about parking fees and locations is not always clearly communicated at the time of booking, leading to unpleasant surprises upon arrival. Despite having some facilities like an underground garage and a car lift, the overall experience is marred by the high costs and difficulty in securing a spot.

3 Star
Hotel Glenmore presents a mixed picture in terms of guest satisfaction, but it holds some commendable aspects, especially when evaluating its price-quality ratio. While the hotel doesn’t offer luxury, it is considered a suitable option for short stays, particularly for one or two nights. Guests appreciated the value for money, noting that it's a fair stay within its price range.

The facilities and services align with what one might expect from a three-star hotel, although some amenities, like tea and coffee facilities or a refrigerator, are absent. The rooms generally meet the basic requirements of a three-star establishment, but several reviewers mentioned that they are in need of refurbishment, highlighting the outdated furniture and decor.

Wi-Fi is available, but there were instances of broken amenities such as a TV. There is no air conditioning in the rooms, which may be uncomfortable for some guests. Despite this, some aspects exceeded expectations for a three-star hotel.

However, the hotel has faced some criticism for being under construction without prior notice to guests, leading to mixed feelings about the overall experience. Guests found the replacement hotel's condition impeccable, which suggests potential in management’s response to issues.

While the breakfast is considered affordable for a three-star establishment, the overall aging interiors and lack of modern facilities contribute to a sentiment that the hotel might not fully live up to its three-star classification. Consequently, some guests felt the need to seek alternatives for future visits.

In summary, Hotel Glenmore can be a viable option for budget-conscious travelers looking for a brief stay, but those seeking more contemporary facilities and aesthetic appeal might find it lacking.

Dog Friendly
Hotel Glenmore stands out for its dog-friendly atmosphere, warmly welcoming pets with free treats such as dog biscuits. Many guests appreciate that pets are accepted without additional fees, highlighting the hotel's fair approach to accommodating furry friends. Its close proximity to a dog beach is an added bonus for pet owners. While dogs are not allowed in the breakfast restaurant, they are welcomed in the bar area, allowing for a more inclusive dining experience during breakfast.

Despite the largely positive reception, some guests have pointed out areas for improvement. There are concerns about the extra charges for bringing dogs, which some found to be high, especially for small dogs. Issues regarding the transparency of these fees were also mentioned. The quality of dog-friendly amenities did not meet the expectations of all visitors with occasional lapses in housekeeping services cited.

Overall, Hotel Glenmore is praised for its pet acceptance and friendly service, making it a suitable choice for those traveling with dogs with some considerations for potential additional costs and communication clarity.


No, Hotel Glenmore doesn't have any pool.

Yes, a spa is available at Hotel Glenmore.

Yes, Hotel Glenmore welcomes dogs.

No, parking facilities aren't available at Hotel Glenmore.

Yes, Hotel Glenmore has a gym.

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