4-Star HotelThis hotel stands out with its thermal spa, providing a relaxing and rejuvenating experience. It features thermal pools and comprehensive spa treatments.
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Summary of reviews related to the '4 Star' categoryGrand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts seems to attract mixed feedback from guests regarding its four-star rating, facilities and services. While some aspects of the service meet the mark for a four-star hotel, there are notable areas where guests feel it falls short. Certain reviews highlight that the service and meals did not meet their expectations, suggesting more of a three-star experience. Issues such as poor renovations and insufficient window sealing were pointed out as areas needing improvement. Additionally, the richness of the food offer did not align with the hotel's star rating, leaving some guests disappointed. Overall, while the hotel provides a generally pleasant stay, there is a recurring sentiment that it does not quite live up to its four-star designation.
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