THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN

Osaka 34.66817900, 135.43911600 , Konohana-ku Shimaya 6-2-25 (Show on Map)
8.6
Very Good


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Summary of reviewsThe Singulari Hotel & Skyspa at Universal Studios Japan is highly commended for its exceptional location, making it a prime choice for visitors to Universal Studios Japan and nearby attractions. Guests appreciate the hotel's proximity, which is just a short walk to the park and JR Universal City Station. The ease of access to public transportation, local shops and CityWalk's array of dining options makes the hotel a convenient and appealing choice for families and solo travelers alike.

The breakfast at the hotel offers a wide and delicious selection of Japanese and Western dishes. Despite occasional crowding and some guests' perception that the breakfast is pricey, the variety and quality of the food contribute positively to the overall experience. Similarly, while the hotel lacks an on-site restaurant for lunch and dinner, its strategic location near numerous dining venues more than compensates, offering guests an abundant choice of meals without hassle.

Rooms at the Singulari Hotel are frequently praised for their spaciousness and cleanliness. Guests appreciate the modern decor, comfortable amenities and sometimes breathtaking views. Despite some minor complaints about room size for larger families and occasional maintenance issues, the general feedback highlights a comfortable and enjoyable stay.

Cleanliness is another aspect where the hotel generally excels. Visitors often compliment the well-maintained rooms, public areas and the spotless communal bath and sky spa. Nevertheless, there are occasional remarks about specific cleanliness lapses, such as mold in showers and dusty spots, indicating room for improvement.

The staff at the Singulari Hotel receive a blend of positive and mixed reviews. Many guests commend the staff for their friendliness, helpfulness and professionalism, particularly in their handling of luggage and efficient check-in processes. However, some guests note inconsistencies in service quality during peak times and occasional communication barriers.

While the hotel offers free WiFi, its performance can be sporadic. Although some guests experience seamless and stable connections, others report slow speeds and random drops, especially during peak evening hours, suggesting a need for improvement in this area.

Parking facilities are considered convenient yet expensive. Many guests find the parking accessible and appreciate the helpful attendants, but high costs and design issues for larger vehicles detract from the experience.

The Singulari Hotel is highly recommended for families due to its spacious rooms, child-friendly amenities and prime location. While a few logistical challenges and minor comfort issues might arise, families generally find their stays enjoyable and are often eager to return.

In summary, The Singulari Hotel & Skyspa at Universal Studios Japan offers a convenient and comfortable stay, particularly for those visiting Universal Studios. Despite some areas for improvement, the hotel's proximity, room quality, cleanliness and generally positive service make it a well-regarded option for travelers.
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Hotel with Parking
Convenient for Universal Studios Japan visitors, this hotel offers a private parking lot available for a fee. Parking is on a first-come, first-served basis.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

4-Star Hotel

Room Types
Standard Twin Room with Sofa Bed and River View - Non-Smoking This triple room has a sofa, electric kettle and air conditioning.  [Rental Equipment] Air cleaner, Humidifier, Pillow (You can choose your favorite from 3 types), Iron and ironing board, Blanket, Wine opener, Wine glass, Bottle opener, Sewing kit, Nail clippers, Thermometer, Mobile charger, Conversion plug ※ The rental equipments are subject to availability.

Superior King Room with Sofa Bed and River View - High Floor - Non-Smoking This air-conditioned triple room features a bed that is 220 cm wide and a sofa bed. There is an electric kettle in this room. Linens for a sofa bed are provided only when the booking is made for 3 people. [Rental Equipment] Air cleaner, Humidifier, Pillow (You can choose your favorite from 3 types), Iron and ironing board, Blanket, Wine opener, Wine glass, Bottle opener, Sewing kit, Nail clippers, Cooling pad, Thermometer, Mobile charger, Conversion plug, Desk lamp ※ The rental equipments are subject to availability.

Superior Twin Room with Sofa Bed and River View - High Floor - Non-Smoking This twin room features air conditioning, sofa and electric kettle. Linens for a sofa bed are provided only when the booking is made for 3 people.

Standard Twin Room with Sofa Bed - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit offers 3 beds.

Standard Twin Room with Sofa Bed - High Floor - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Standard King Room with Sofa Bed - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.

Deluxe King Suite with Spa Bath - Non-Smoking This suite has a balcony, electric kettle and satellite TV. Room size is 21m² (include Private Spa Area) + Terrace Area 7m²

Deluxe Family Suite with Spa Bath - Non-Smoking This suite has a balcony, electric kettle and satellite TV. Room size is 21m² (include Private Spa Area) + Terrace Area 7m²

Superior Corner Twin Room with Sofa Bed - High Floor - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit offers 3 beds.

Superior Corner Twin Room - High Floor - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Standard King Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard Twin Room - High Floor - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit has 2 beds.

Superior King Room and River View - High Floor - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, an electric kettle, a sofa, a carpeted floor as well as river views. The unit offers 1 bed.

Superior Twin Room and River View - High Floor - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, an electric kettle, a sofa, a carpeted floor as well as river views. The unit offers 2 beds.

Guest Reviews
8.6
Very Good
Location
The Singulari Hotel & Skyspa at Universal Studios Japan earns high praise for its stellar location, making it an ideal choice for visitors to the theme park and surrounding area. Guests are delighted with the hotel's proximity, often just a few minutes' walk, to Universal Studios Japan and the JR Universal City Station. The convenience of having the park entrance and an array of shops and restaurants at CityWalk right outside the hotel makes it easy for guests to navigate and enjoy their visits.

Reviewers frequently highlight the hotel's immediate access to public transportation with a subway station situated right next to the property, enhancing its appeal for those looking to explore Osaka more broadly. Many guests appreciated being able to easily return to the hotel after a day at the park, especially those traveling with children.

The overall consensus is that the location is outstanding, perfect for those planning extensive time at Universal Studios Japan. Additionally, elements such as the spacious rooms, the cleanliness of the property and the on-site hot spring provide a relaxed and comfortable stay, further complementing their visits to Universal Studios. The hotel’s positioning underscores its suitability for both families and individual travelers seeking convenience, comfort and quick access to local attractions.

Breakfast
Guests at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN generally found the breakfast experience varied and satisfactory with an extensive range of Japanese and Western options. Many described the breakfast as delicious and appreciated the abundance and diversity of the menu, which included savory dishes and pastries. However, the breakfast area often felt crowded and busy with long lines forming during peak times. Some guests felt the quality and variety of the food did not justify the high cost and a few noted that the breakfast offerings were more geared toward Japanese tastes, lacking sufficient continental or Western-style dishes. Despite some criticisms regarding the lack of plain congee or American foods and the repetitive nature of the menu, the overall consensus highlighted the rich buffet selection as a positive aspect of their stay.

Dinner
THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN offers an excellent location for access to a wide array of dining options. Guests frequently highlight the convenience of having numerous restaurants, grocery shops and even a Starbucks within a short walking distance, thanks to its proximity to the bustling Universal Citywalk precinct. Visitors appreciated the plethora of food choices available, from local specialties to familiar international chains, ensuring that everyone could find something to their liking.

Despite the hotel's restaurant being limited to breakfast service only, which some guests found expensive and congested, the nearby Citywalk with hot meals available until late and several dining venues provided ample alternatives. While there's no on-site lunch or dinner restaurant, nor room service, the convenience of having eateries and supermarkets just outside the hotel doors made it easy for guests to enjoy their supper.

For those seeking a relaxing environment post-dinner, the hotel unfortunately doesn't offer a dedicated space to wind down and there was feedback about the lack of dining options within the hotel itself. Vending machines offering drinks, ice cream and beer, however, were noted as a comfortable spot to sit and chat.

Overall, while the dining options within the hotel are limited, the strategic location next to a vibrant shopping and dining district more than compensates, providing guests with a delightful and varied culinary experience just steps away.

Rooms
Guests of THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN have shared a range of experiences regarding their rooms. Many guests appreciated the proximity to Universal Studios and praised the rooms for being spacious and clean, which is notable according to Japanese standards. The general aesthetic of the rooms, alongside modern and well-maintained interiors, added to the pleasant experience for numerous visitors. Additionally, the availability of amenities and the comfortable layout of the rooms were frequently highlighted.

However, opinions on room size varied. While several guests found the rooms to be spacious, especially compared to typical city center hotels or other Japanese accommodations, others felt that the rooms were small and cramped, particularly for families or when more beds were added to a room. Various reviews also mentioned the consistent cleanliness and good maintenance of the rooms, complete with amenities that made the stay comfortable.

Some guests enjoyed unique room features like bathtubs for soaking and breathtaking views, including those of Hogwarts Castle and Osaka's city center. However, there were occasional complaints about room quality, such as small bathrooms, mold issues and unpleasant smells.

From a comfort perspective, while some guests found the rooms cozy and beds very comfortable, others mentioned discomfort with room temperature, hard beds and poor soundproofing. Some reviewers noted that the rooms did not have adequate storage space and a few found the rooms dry or dusty.

In essence, THE SINGULARI HOTEL & SKYSPA provides a mostly positive room experience with commendation for space, cleanliness and convenience, though there are areas that could benefit from improvement in comfort and soundproofing.

Beds
The beds at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN are predominantly described as comfortable and spacious, often exceeding guests' expectations in terms of size and comfort. Many reviews highlight the comfort of the beds, pillows and comforters, noting that the mattresses are generally large and conducive to a good night's sleep. The king-size beds, although sometimes made by combining two twin beds, are particularly praised for their size and comfort, providing ample space for families.

Guests frequently mention the beds as one of the standout features, describing them as soft, super comfortable and even fluffy in some cases. The availability of large beds, including giant and king-size options, is appreciated, especially given the compact nature of typical Japanese hotel rooms. A notable delight for many is the sheer size of the beds, which offers a level of comfort not always expected in the region.

However, there are mixed experiences as some guests found certain beds to be too firm or encountered issues like hard, uncomfortable sofa beds or beds that were lower to the ground than preferred. Additionally, there were isolated complaints about beds being smelly or having unclean bedding, such as blood stains or hair on the sheets, which affected the overall experience for some.

The hotel rooms are generally described as spacious, which complements the comfort of the beds. While there are occasional remarks about beds feeling a bit too soft or being slightly uncomfortable for certain guests, the majority of reviews emphasize the positive aspects, making it clear that the hotel provides a reliable and pleasant sleeping experience for most visitors.

Cleanliness
THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN has garnered an array of reviews showcasing a diverse range of opinions about its cleanliness. Many guests noted the hotel for its well-maintained and clean environment, particularly praising the spacious and tidy rooms. The lobby and general facilities, including the public bath and spa areas, were frequently described as spotless and professionally managed, contributing to a pleasant and comfortable stay.

Positive remarks extended to the modern decor and appearance of the hotel, which was often highlighted as a major plus. The communal bath, sky spa and dressing rooms particularly stood out for their cleanliness, providing guests with a relaxing experience after a day of exploring Universal Studios Japan.

However, there were recurring mentions of specific areas needing more attention. Some guests found mold in the bathroom corners, dust under beds and stains on sofas and carpets. Hallway carpets, in particular, were noted as dirty and some issues were raised about unclean spots in the changing rooms and public baths. The cleanliness of certain amenities like bathroom cups, air conditioning panels and hallway floors also drew criticism.

Despite these areas of concern, the overwhelming perception was that the hotel maintains a generally clean atmosphere with courteous staff ensuring a welcoming environment. For those looking for a convenient location with a strong emphasis on room cleanliness and comfort, THE SINGULARI HOTEL & SKYSPA offers a commendable option. Nonetheless, there remains room for improvement in maintaining consistent cleanliness across all areas of the hotel.

Staff
The staff at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN receive mixed but overall favorable reviews from guests. Many praise the staff for being friendly, helpful and accommodating with numerous mentions of their politeness, dedication and attentiveness. The reception and front desk staff are generally commended for their efficiency and professionalism with many proficient in foreign languages like English and Chinese, easing communication for a diverse range of guests. The hotel's efforts in providing considerate services such as luggage handling and early check-in are also highlighted. Guests appreciate the staff's positive attitude, smiling demeanor and the ability to handle stressful situations adeptly.

However, there are occasional criticisms, especially regarding inconsistent service quality. Some guests experienced inattentiveness, rudeness and unprofessional conduct from a minority of staff, particularly during busy periods or at the restaurant. Additionally, the language skills of some staff could be further improved to better assist non-Japanese speaking visitors.

Overall, the staff at THE SINGULARI HOTEL & SKYSPA generally contribute positively to guests' experiences with many appreciating their warm hospitality and supportive nature.

Wi-Fi
The WiFi experience at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN receives mixed feedback from its guests. On the positive side, many guests found the WiFi connection to be good, seamless and without issues, particularly in common areas. Free WiFi is available and some have praised its fast and stable connection.

However, there are notable concerns regarding the WiFi service. Guests often report inconsistent speeds and signal strength, especially during peak evening hours between 8 and 11 pm. Many have experienced random drops in connection, slow speeds and poor stability, particularly on higher floors and in rooms. Some had to rely on their 4G networks due to unreliable WiFi access.

Overall, while the hotel provides WiFi, improvements in speed and stability are needed to ensure a more reliable internet experience for all guests.

Parking
The Singulari Hotel & Skyspa at Universal Studios Japan offers parking facilities that have garnered mixed reviews from guests. On the positive side, many found the parking to be convenient and easily accessible, appreciating the ability to use the parking lot for multiple days without moving their cars. The presence of both a multi-story and underground parking lot added to its convenience and some guests highlighted the helpfulness of parking attendants, as well as the availability of designated parking spaces for disabled guests.

However, there were notable concerns about the cost of parking, which several guests found to be quite high at 2400 yen per night. The lack of free parking options and inconvenient policies requiring cash payments at machines were also mentioned. Additionally, the design of the parking structure posed difficulties, especially for larger cars with some guests finding the entry and exit points too narrow and even noticing scratches on the walls. The limited number of spaces available was another drawback, leading some to seek alternative coin-operated parking nearby. While the overall convenience and accessibility were praised, the expense and structural design of the parking facilities left some guests less satisfied.

Family
The Singulari Hotel & Skyspa at Universal Studios Japan stands out as a family-friendly destination, particularly convenient for those planning to visit Universal Studios. The hotel's spacious rooms received positive feedback, being considered perfect for families with some rooms even suitable for larger groups. Amenities such as children's pajamas, toothbrushes and slippers were appreciated, adding a thoughtful touch to the stay. The ability to check in early and the provision of luggage storage on departure day were notable conveniences for families, making transitions smoother, especially with small children.

Children appeared to enjoy their time at the hotel with activities like the panoramic bath and fun decorations adding to their excitement. The hotel's connections to Universal Studios and nearby food options also enhanced the overall family experience. Additionally, the breakfast, although catering more towards Japanese preferences, was a calm and enjoyable experience even with many families present.

Despite the generally positive feedback, some reviews highlighted challenges. A few families found the rooms small or encountered issues like noise from other children. Others noted the lack of baby-specific amenities and oversights like rock-hard beds or dusty air conditioners. Nonetheless, the overall tone suggests that families found their stays enjoyable and memorable with many willing to return.

In summary, The Singulari Hotel & Skyspa at Universal Studios Japan is lauded for its family-friendly environment, convenience to Universal Studios and thoughtful accommodations for children, making it a reliable choice for family travel despite a few minor hiccups.

4 Star
Nestled in an ideal location close to Universal Studios Japan and the station, THE SINGULARI HOTEL & SKYSPA offers a mix of luxurious amenities and practical conveniences. The hotel impresses guests with its spacious, beautifully decorated rooms and high-quality service. Many find the accommodation price reasonable and the overall cost-performance ratio favorable when compared to similar stays.

Guests are particularly pleased with the ample facilities, including a hot spring that adds an element of relaxation and indulgence to their stay. The stylish and clean four-star hotel provides an excellent base for travelers to USJ, balancing comfort with proximity.

Breakfast opinions are mixed; while some praise its quality, others find it inferior for a hotel of this class and express disappointment in the value considering the additional cost. Some feel that certain aspects, like the slow elevators and basic services, do not quite measure up to four-star expectations.

Despite some critiques regarding price and breakfast offerings, the overall experience at THE SINGULARI HOTEL & SKYSPA is highly satisfactory. With great staff service, luxurious facilities and a charming boutique atmosphere, many guests leave happy and inclined to return. Overall, it's considered a good place to stay in Osaka, especially for visitors to Universal Studios Japan.

Accessible
The Singulari Hotel & Skyspa at Universal Studios Japan stands out for its remarkable accessibility, especially for guests with disabilities. Its prime location right next to JR USJ station makes it incredibly convenient for travelers, offering seamless, direct access to both the hotel and nearby attractions via train. This proximity to Universal Studios Japan adds to its appeal, making it a perfect base for visitors to the theme park.

The facilities are designed with accessibility in mind, featuring spacious public baths that are easily navigable and services that cater well to families with young children. The surrounding transport options, including easy access to subway stations, further underline its convenience for guests relying on public transportation.

Reviews also highlight the hotel’s commitment to ensuring a comfortable stay with spacious baths and amenities that allow guests to relax and enjoy their visit. While some challenges with English-speaking staff were noted, the generally courteous and helpful team makes a positive impression.

A notable downside, however, includes issues with the accessibility of the restaurant and occasional lapses in communication skills in English among the staff. Despite these minor setbacks, the overall experience of staying at The Singulari Hotel & Skyspa is described as comfortable and accommodating, particularly due to its advantageous location and accessible facilities.

Romantic
When looking for a romantic venue to complement a visit to Universal Studios Japan, THE SINGULARI HOTEL & SKYSPA offers an atmosphere perfect for those special moments. Tailored for celebrations, including birthdays and honeymoons, the hotel staff go the extra mile, leaving heartfelt messages that add a personal touch to your stay. Guests find the quiet and relaxing environment ideal for winding down after a day at the park or a conference.

The highlight of the hotel is undoubtedly the rooftop Skyspa, renowned for its romantic allure. Couples can enjoy intimate moments while taking in romantic views of the city and the stunning night sky. Additionally, the spa offers a beautiful sunrise over the sea, making it a memorable experience for those early risers.

Overall, although not all aspects are geared specifically towards romance, THE SINGULARI provides a serene and beautiful setting ideal for couples looking to relax and enjoy each other’s company in a tranquil and visually pleasing environment.


No, THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN doesn't have any pool.

No, a spa isn't available at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN.

No, THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN doesn't allow dogs.

Yes, parking facilities are available at THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN.

No, THE SINGULARI HOTEL & SKYSPA at UNIVERSAL STUDIOS JAPAN doesn't have a gym.

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