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Summary of reviewsHotel Villa Emilia is a cozy mountain hotel with an excellent location for exploring Val Gardena. Guests have praised the hotel's proximity to bus stops, lifts and the pedestrian zone of Ortisei. The hotel offers stunning views from the room balconies and a great breakfast selection that is described as brilliant, abundant and varied. The staff is incredibly friendly and helpful, going above and beyond to make guests feel welcomed and comfortable. The hotel is also commended for its exceptional cleanliness with guests appreciating the tidiness of both common areas and individual rooms. While some rooms may be smaller and outdated, guests still found them comfortable and contained everything they needed for their trip. Overall, Hotel Villa Emilia provides a lovely and pleasant stay with outstanding service and amenities. Show more
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Hotel near Ski Resorts
Hotel Villa Emilia is a hotel with Ski To Door Access. It is also family and dog friendly.
Family Friendly Hotel
Situated in Ortisei, this hotel provides a family-friendly environment with easy access to local attractions. The area is known for its scenic beauty and family-friendly activities.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Triple rooms. Number: 6
Quad rooms. Number: 7
Please suggest which room type a family with one child should choose and where the child will sleep: Three bed room with extra bed
Please suggest which room type a family with two children should choose and where the children will sleep: Four bed room with bunk bed
Please suggest which room type a family with three children should choose and where the children will sleep: Five bed room with extra bed + bunk bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Double room - cot € 16,00 per day
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: three bed room with extra bed + cot € 16,00 per day
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: double room + cots € 32,00 per day
Baby cot details:Max age:1,99 Cost: € 16
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
This hotel welcomes dogs on request and offers amenities such as an underground car park and a garden, providing convenience and space for pet owners. They also have agreements for a public sauna, tennis court, and indoor pool.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 20 per night
Should the dog owner notify you before checking in? Yes, by email
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Special food
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
This hotel provides a comfortable stay with essential amenities, making it a practical choice for business travelers seeking convenience.
Hotel where Extra Health & Safety Measures Have Been Taken
Smaller, independent hotels like Villa Emilia often implement personalized health and safety protocols to cater to their guests' needs. They may offer enhanced cleaning and sanitation practices.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other all documents per email
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? No
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 07/04/2020
Single RoomEn suite room with carpeted floors. Offers free Wi-Fi
Double RoomEn suite room with carpeted floors. Offers free Wi-Fi and views of the mountains.
Please specify bed preference when booking.
Triple RoomEn suite room with carpeted floors. Offers free Wi-Fi and views of the mountains.
Please specify bed preference when booking.
Quadruple RoomEn suite room with carpeted floors. Offers free wi-fi and views of the mountains.
Budget Single RoomThis small single room has satellite TV, free wi-fi and a private bathroom.
Twin RoomThis twin room has a satellite TV and free wi-fi.
Budget Twin RoomThis twin room has a satellite TV and free wi-fi.
About Hotel Villa Emilia
License: 021061-00001997, IT021061A19IB4PHMJ
Guest Reviews
7.8
Good
Location
Location is key at Hotel Villa Emilia with guests pointing out its convenience for the three main funiculars leading to the mountains and its prime location for exploring Val Gardena, easily within walking distance of Ortisei. The hotel is also within walking distance of the pedestrian zone of Ortisei and the cable cars. Additionally, guests enjoyed the hotel's close proximity to bus stops and lifts up to the mountains and city center. Many reviewers also praised the hotel's beautiful views with balconies overlooking the mountains and St. Ulrich. Overall, guests found the hotel's location to be excellent with easy access to restaurants, shopping and the surrounding area.
Breakfast
If you're a foodie looking for a hotel with an excellent breakfast selection, then Hotel Villa Emilia is the perfect choice for you. Numerous guests have raved about the hotel's breakfast, describing it as brilliant, very good, excellent, abundant and varied. Dinner is also praised for being on the same high standard as breakfast. The hotel is commended for its cleanliness and the breakfast gets a special mention for being especially clean. Some guests found the breakfast okay or merely passable, but most guests were pleased with the abundance and variety of the breakfast. There were a few criticisms of the breakfast, such as limited fresh produce and selection of cheeses, but overall, most guests were satisfied with the breakfast at Hotel Villa Emilia.
Rooms
Hotel Villa Emilia offers a cozy, mountain stay with beautiful views from the room balconies. Guests praised the great location and breakfast, as well as the nice and helpful staff. While some rooms were smaller, guests still found them comfortable and contained everything they needed for their trip. The hotel offers a nice kitchen and clean rooms with good amenities. However, some guests noted that certain rooms were outdated and in need of renovation. In particular, some rooms showed signs of mold and mustiness. Still, for those looking for a basic, comfortable stay with stunning views, Hotel Villa Emilia may provide a good option.
Cleanliness
Hotel Villa Emilia's cleanliness is exceptional, according to guests. Most notably, the hosts are praised for their welcoming demeanor. The breakfast is outstanding and the entire hotel is kept very clean. Guests particularly appreciate the cleanliness and tidiness of both common areas and individual rooms. However, a small portion of guests mentioned a musty scent in their room. Overall, guests mostly agree that the hotel is very clean and provides excellent service.
Staff
Hotel Villa Emilia boasts an incredible staff who truly care about making their guests feel welcomed and comfortable. Reviewers have praised the hosts and staff for their kindness, friendliness and willingness to help with any needs or questions. The hotel's location and breakfast also received high marks, but it is clear that the staff is what sets this hotel apart. From the owner Luca to the reception and restaurant staff, guests have consistently noted their cordiality, availability and helpfulness. Even on special occasions like birthdays, the staff goes above and beyond to create a memorable experience. Plus, multilingual staff who speak French and Russian make communication a breeze. Overall, guests have found Hotel Villa Emilia to be a lovely and pleasant place to stay due in large part to the amazing staff.
No, Hotel Villa Emilia doesn't have any pool.
No, a spa isn't available at Hotel Villa Emilia.
Yes, Hotel Villa Emilia welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel Villa Emilia.