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Summary of reviewsAlpenheim Charming & Spa Hotel is a luxurious and clean hotel that offers breathtaking views of the mountains. The hotel is located slightly away from the town center, making it the ideal choice for those who want to be away from the hustle and bustle of the city, but still within walking distance to essential establishments. The hotel's breakfast has received glowing praise from guests and offers a variety of options including fruits, eggs made to order and local products. Similarly, the hotel's restaurant is highly recommended for its excellent fine dining experience. Despite a few minor complaints about noisy kitchens or pretentious dishes during dinner, the overall impression is that the restaurant has a good selection of dishes, all prepared with care and of excellent quality. The hotel's rooms are cozy and clean with great views and comfortable and spacious options available, especially those with balconies. The hotel received a lot of positive feedback from guests about its cleanliness, facilities, lovely family-run atmosphere and excellent staff. The staff is always willing to help and attentive to all your needs, ensuring that you have a comfortable stay. Additionally, the hotel's spa and pool are well-maintained and scenic, offering a relaxing view of the mountains before dinner. Overall, Alpenheim Charming & Spa Hotel is an exceptional choice for anyone looking to unwind and enjoy a luxurious spa day. Show more
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Luxury Hotel
A highly-rated hotel with a modern spa area featuring an indoor/outdoor infinity pool offering mountain views, saunas, a steam bath, and an aroma shower. It is recognized for its charming atmosphere, excellent food, and friendly service.
Hotel near Ski Resorts
This hotel is known for its charm and spa facilities, providing a relaxing environment after a day on the slopes. It is well-situated for accessing the ski areas of Ortisei.
Hotel for Honeymoon
This charming hotel offers a combination of relaxation and activities. The spa facilities and the hotel's proximity to hiking trails make it perfect for couples seeking both pampering and adventure. The charming atmosphere adds to the romantic appeal.
Hotel with Spa
The Alpenheim Charming & Spa Hotel boasts a spacious and luxurious spa area, offering a range of facilities and services to guests. The hotel also boasts an outdoor pool, allowing guests to soak up the sun while they relax. For those looking for a more private experience, the spa offers three private massage and treatment rooms, each designed to provide complete relaxation and rejuvenation. Guests can also take advantage of the three saunas, two private baths and two relaxation rooms, offering the perfect place to unwind and escape the hustle and bustle of everyday life. In addition to the spa facilities, the hotel also offers a range of spa services to guests. From facial treatments, to full body massages, to hair styling, there is something for everyone to enjoy. Some of the treatments available include signature treatments, hot stone massage, sports massage, foot bath, and more. Guests can also enjoy a variety of massages, such as a back massage, neck massage, hand massage, foot massage, or couples massage, among others. The spa also offers various hair and beauty treatments, including hair treatments, manicures, pedicures, waxing, and more. Whether you are looking for a new look or simply want to pamper yourself, the Alpenheim Charming & Spa Hotel has you covered.
Size of the spa facilities: Indoor area: 120 m2 (1292 ft2) Outdoor area: 16 m2 (172 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s)
Private massage and treatment room(s) - Number: 3
Sauna(s) - Number: 3
Private bath(s) - Number: 2
Relaxation Room(s) - Number: 2
Fitness area
Sun loungers
Cost for using spa facilities:Free for guests
Spa services:
Facial treatments
Body treatments
Hair treatments
Signature treatments
Full body massage
Back massage
Neck massage
Hand massage
Foot massage
Couples massage
Hot stone massage
Ayurvedic massage
Sports massage
Foot bath
Hair styling
Manicure
Pedicure
Waxing
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Alpenheim Charming & Spa Hotel
This hotel excels with its spa facilities, making it ideal for owners looking to relax while their dogs are accommodated. Its charming atmosphere adds to the appeal for a comfortable stay with pets.
Do you accept dogs in all rooms? No, some rooms only: Superior
Is there an extra charge? Yes, € 25 per night
Should the dog owner notify you before checking in? Yes, by email
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? Yes
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Except for dogs, do you also accept other pets? No
Answers last updated by Alpenheim Charming & Spa Hotel
This hotel boasts a spacious spa area, an outdoor pool, three saunas, two private baths, and two relaxation rooms. It offers a wide array of spa services, including massages and beauty treatments.
Heated Pool Indoor Pool Panoramic View Pool Outdoor Pool
Number of pools2
Pool 1 information:
Name of the pool:Soreghina Spa
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
Pool surface size:600 m2
Pool minimum depth:1,10 m
Pool maximum depth:1,75 m
Pool maximum length:7,5 m
When is the pool open?All year
Opening hours:07:00 - 19:00
Around the pool, there are also available:
Showers
Lockers
WC
Towels
Sunbeds
Umbrellas
Spa facilities
Sauna
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Location of the pool:Outdoor pool
Around the pool, there are also available:
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Answers last updated by Alpenheim Charming & Spa Hotel
This hotel offers a spa and convenient access to local attractions. Ideal for business travelers seeking relaxation and accessibility.
Hotel with Parking
The hotel provides free private parking. Additionaly, it offers an outdoor swimming pool and a fitness center, combining convenience with recreational facilities.
EV charging stations
Location of parking spaces:
Outdoors, not covered (inside the premises). Number of spaces: 15
Outdoors, covered (inside the premises). Number of spaces: 20
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Total number of electric vehicle charging points:2
Cost of EV charging:By Overnight it is free
Answers last updated by Alpenheim Charming & Spa Hotel
Alpenheim Charming & Spa Hotel is listed as barrier-free and offers facilities for disabled guests, including an elevator.
Hotel with EV Charging Stations
This hotel is tagged as having EV charging stations. It also offers a charming and spa experience, making it a well-rounded option for EV owners seeking relaxation and convenience.
4-Star Hotel
This hotel is known for its charming atmosphere and spa facilities. It provides a relaxing environment with excellent service. The hotel features a spa and wellness center.
Hotel where Extra Health & Safety Measures Have Been Taken
The hotel prioritizes guest safety with comprehensive cleaning and hygiene measures. The spa facilities are also maintained with high sanitation standards.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Answers last updated by Alpenheim Charming & Spa Hotel
This hotel features both indoor and outdoor swimming pools, a spa area with a hot tub, sauna, and steam room, and is located on a sunny slope with panoramic views. Guests highlight the indoor/outdoor pool.
Hotel with Indoor Pool
The swimming pool area at this hotel, encompassing both indoor and outdoor pools, boasts a total water area of approximately 600 m². The indoor pool offers a breathtaking panoramic view, allowing guests to feel like they are swimming towards the surrounding Dolomites.
Hotel with Heated Pool
Alpenheim offers both indoor and outdoor heated pools, accessible year-round, with a generous water area of approximately 600 m². Guests can enjoy hydromassage pools and enchanting panoramic views of the Dolomites.
Standard Double RoomFeaturing a balcony, this larger room offers satellite TV and minibar. Its bathroom is complete with a hairdryer and free toiletries.
Superior Double RoomFeaturing a balcony, this larger room offers satellite TV and minibar. Its bathroom is complete with a hairdryer and free toiletries.
SuiteFeaturing a terrace and small garden with the view of Sassolungo, this spacious suite offers a seating area with desk, satellite TV and minibar. Its bathroom is complete with a hairdryer and free toiletries. It also features a hot tub for 1 person and infrared cabin.
Junior SuiteFeaturing a balcony with mountain view, this suite offers a seating area with desk, satellite TV and minibar. Its bathroom is complete with a hairdryer and free toiletries.
About Alpenheim Charming & Spa Hotel
License: 021061-00001998, IT021061A1EL27YG4R
Guest Reviews
8.9
Excellent
Location
If you're looking for picturesque mountain views, Alpenheim Charming & Spa Hotel is the perfect destination for you. Most guests are in awe of the amazing views. The hotel itself is located slightly away from the town center, but it's still easily accessible either by foot or shuttle service. It only takes around 10 minutes to reach the town center on foot. The location is also perfect if you plan to go skiing because of its proximity to the lifts. The hotel's location is ideal for those who want to be away from the hustle and bustle of the city, but still within walking distance to essential establishments.
Breakfast
The breakfast at Alpenheim Charming & Spa Hotel has received glowing praise from guests. Described as great, lovely, comprehensive and wonderful, the breakfast offers a variety of options including fruits, eggs made to order and local products. The continental breakfast is of high quality and guests rave about the doughnuts. The hotel's restaurant is also highly recommended for excellent fine dining. The location, rooms and breakfast are all highlights of the hotel. Non-English speaking guests have also complimented the breakfast with phrases such as "colazione di qualità" and "ארוחת בוקר טובה מאוד עם פרות, ירקות, גבינות ומאפים, מוצרים בריאים". The hotel's cantina also adds to the overall dining experience with high-quality and well-presented dishes.
Dinner
At the Alpenheim Charming & Spa Hotel, guests can enjoy a great breakfast and an excellent fine dining experience each night. Many reviewers raved about the quality of dinner with some even calling it truly good. Some guests noted that while the dinner menu was a bit pricey, it had good value for the money. Others suggested that a bit more time between courses would be nice. Despite a few minor complaints about noisy kitchens or pretentious dishes, the overall impression was that the restaurant had a good selection of dishes, all prepared with care and of excellent quality. Plus, the hotel had an excellent wine cellar to match the delicious meals.
Rooms
If you're looking for a luxurious and clean hotel with amazing views, then Alpenheim Charming & Spa Hotel might be your perfect choice. Many guests raved about the breathtaking views from their rooms and the overall cleanliness of the property. While some noted that their superior room didn't feel superior and the beds were uncomfortable, others were pleased with the comfortable and spacious rooms, especially those with balconies. The staff demonstrated great kindness and the location was also a plus. However, some guests found the furnishings to be outdated and the housekeeping could've done a better job of removing dust from high shelves. Some rooms also lacked carpeting which some guests might find inconvenient. Nonetheless, many appreciated the good shower, the lack of noise during breakfast and check-out and even the presence of a hairdryer in each room. All in all, if you're looking for a cozy and clean room with a great view in the charming town of Ortisei, Alpenheim Charming & Spa Hotel might deliver the kind of stay you're seeking.
Cleanliness
Alpenheim Charming & Spa Hotel received a lot of positive feedback from guests about its cleanliness. The hotel was described as very clean and luxurious with impeccable housekeeping. Guests also praised the hotel's excellent facilities and the lovely family-run atmosphere. All staff were said to be friendly and welcoming with guests particularly impressed by the on-site spa and great breakfast. The hotel's location also received praise with beautiful views from some of the rooms. Overall, guests had a lovely stay and appreciated the hotel's attention to cleanliness and comfort.
Staff
If you're looking for a hotel with excellent staff, Alpenheim Charming & Spa Hotel is the perfect choice. The very nice and friendly staff will give you what you request and their superb service is personal and warm. The staff is always willing to help and attentive to all your needs, ensuring that you have a comfortable stay. Guests are also impressed by the hotel's facilities, including the top-notch equipment and the lovely continental breakfast with amazing views. Even the decor is authentically Tyrolean. The staff's kindness and hospitality are evident in every interaction, making you feel right at home during your stay.
Spa
Alpenheim Charming & Spa Hotel has received great feedback from guests who have experienced their spa facilities. Many have complimented the spa's well-maintained and scenic swimming pool, which provides a relaxing view of the mountains before dinner. The spa's services were described as very comfortable and well-done and the surrounding area was noted as clean and beautiful. Guests raved about the hotel's overall services, including its location organization, cleanliness and courteous staff, as well as its breakfast options. Additionally, guests appreciated the beautiful rooms, clean bathrooms and enjoyable pool with a stunning view. Anyone looking to unwind and enjoy a luxurious spa day should consider checking into Alpenheim Charming & Spa Hotel.
Pool
The Alpenheim Charming & Spa Hotel's pool is a highlight for many guests with comments of the infinity pool being amazing and very warm, offering both indoor and outdoor swimming. The Mountain View from the relaxing pool is also mentioned as a highlight. The spa and pool are well-maintained with free outside parking offered for guests. The pool is also praised for its beauty and panoramic view of Ortisei. However, some guests did mention that the pool's water could have been warmer. Nevertheless, the overall positive reviews of the pool and its location make it a great reason to stay at the Alpenheim Charming & Spa Hotel.
Yes, Alpenheim Charming & Spa Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Alpenheim Charming & Spa Hotel. For more information, read the answers to the Spa questionnaire
Yes, Alpenheim Charming & Spa Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Alpenheim Charming & Spa Hotel. For more information, read the answers to the Parking questionnaire
Yes, Alpenheim Charming & Spa Hotel has a gym. For more information, read the answers to the Gym questionnaire