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Summary of reviewsThe Mercure Paris Orly Airport hotel is highly regarded for its prime location near Orly Airport, offering convenience and accessibility for travelers with early or late flights. The complimentary shuttle service is an appreciated feature, ensuring seamless transportation between the hotel and the airport. Guests also value the hotel's proximity to public transport, such as the nearby tramway, which makes exploring Paris and its surroundings straightforward.
The hotel offers a clean, comfortable environment, with guests praising the modern decor, well-equipped rooms, and especially comfortable bedding conducive to restful stays. While the rooms are generally considered pleasant, some note they can feel slightly cramped or in need of renovation. Cleanliness is frequently highlighted as a positive aspect, although occasional lapses have been reported.
Breakfast at the hotel is well-received for its variety and quality, with early start times catering well to travelers with early departures. However, some guests find the cost high when not included in the room rate. Similarly, the hotel's in-house dining receives mixed reviews; guests commend the quality and professional service during dinner, but desire more variety in the menu offerings. The hotel does not offer lunchtime operations in the restaurant, which some guests found inconvenient.
The staff at Mercure Paris Orly Airport are consistently praised for their friendliness and helpfulness, contributing significantly to the pleasant and welcoming atmosphere of the hotel. This dedication from the team enhances the overall guest experience, despite some reports of slower service during peak times.
For families, the hotel is a suitable choice, offering spacious rooms equipped with amenities like bunk beds, and a playroom for children. The family-friendly approach extends to the dining options, with a children's menu and complimentary breakfast for children, making it a favorable choice for families.
Additional amenities such as a well-equipped gym and entertainment lounge are available, though the Wi-Fi service is an area noted for improvement due to reports of slow and unreliable connectivity. On-site parking is available but comes at a higher cost, which can be a consideration for budget-conscious travelers.
Overall, the Mercure Paris Orly Airport hotel provides a convenient and reliable option for travelers seeking a comfortable stay close to Orly Airport, especially appealing for those prioritizing location and friendly service, although enhancements in certain services could elevate the perceived quality to better align with its four-star rating.
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