Hilton Grand Vacations Club Tuscany Village Orlando

Orlando 28.38476000, -81.48757400 , 8122 Arrezzo Way (Show on Map)
8.7
Very Good


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Summary of reviewsThe Hilton Grand Vacations Club Tuscany Village Orlando is a highly praised resort, particularly for its unbeatable location and well-maintained property. The resort is ideally situated near the Vineland Premium Outlets, major theme parks, a variety of dining options and essential stores like Publix and Walgreens, making it incredibly convenient for travelers. Guests appreciate the beautifully maintained grounds, spacious and comfortable rooms equipped with modern amenities and the peaceful atmosphere despite its bustling surroundings. The resort's pools and facilities are highlighted as popular attractions, contributing to a relaxing and enjoyable stay.

While the breakfast options have received mixed reviews with some guests noting a lack of variety and quality, the presence of a Starbucks is seen as a redeeming feature. Dinner options are somewhat limited with basic American fare available at the small deli and poolside bar, which close early. Guests have expressed a desire for a more diverse and upscale dining experience on-site.

The rooms are a significant highlight, often praised for their spaciousness, cleanliness and modern amenities such as full kitchens and in-room washers and dryers. Guests enjoy the stylish and comfortable interiors, as well as the lovely views from balconies and verandas. However, some noted inconsistencies in room quality and occasional maintenance issues. The overall sentiment remains highly favorable.

Cleanliness is another strong point for the resort with many guests commending the immaculate condition of rooms and common areas. Periodic lapses in housekeeping frequency and service delays were mentioned but were generally offset by the staff's responsiveness and the resort's overall upkeep.

The staff receives high marks for their exceptional friendliness and professionalism, consistently ensuring a welcoming atmosphere and a comfortable stay. While there were rare instances of unsatisfactory interactions, the staff’s positive attitude and dedication to guest service stand out.

The Wi-Fi service garnered mixed feedback, ranging from excellent connectivity to issues with accessibility and performance. Despite this, the overall guest experience remains positive, though improvements in this area would enhance satisfaction.

The gym facilities are well-equipped and spacious, appealing to fitness enthusiasts. The pool areas are a major attraction, appreciated for their cleanliness, family-friendly design and additional amenities like the poolside bar and daily activities.

The resort proves to be an excellent choice for families, offering kid-friendly pools and activities that entertain children throughout their stay. Spacious suites and a variety of entertainment options make it a harmonious blend of relaxation and fun for family vacations.

Beds receive mixed reviews with many guests finding them very comfortable, while a few noted that some were old or too firm. Pillow comfort is a concern for some with reports of them being hard and uncomfortable.

In summary, Hilton Grand Vacations Club Tuscany Village Orlando is highly appreciated for its prime location, spacious and clean rooms, friendly staff and excellent pool facilities. Minor areas for improvement include breakfast variety, dining options, Wi-Fi performance and bed comfort. Nonetheless, it remains a well-recommended resort, particularly for families seeking both convenience and a relaxing getaway.
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Accessible Resort
Accessible rooms offer visual notifications on the door, smoke detector, and fire alarm. Guests can find visual information regarding telephone, TV, thermostat, laundry, security, and minibar policies. Bathrooms are equipped with fixed grab bars by the toilet, roll-in showers with grab bars, handheld shower heads, and portable shower seats. Telephone accessibility kits and closed-captioned TVs are provided.

Resort with EV Charging Stations

Resort near Golf Courses

Resort for Honeymoon

Family Friendly Resort

Resort with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Resort

Resort with Gym

3-Star Resort

Resort with Outdoor Pool

Resort with Heated Pool

Room Types
King Studio This studio features a microwave, small refrigerator, toaster, and coffee machine as well as a private balcony, safe, 39-inch flat-screen cable TV, and DVD player.

One Bedroom Suite with sofabed & balcony This suite features a dining area and a full kitchen equipped with a refrigerator, microwave, dishwasher, stovetop, oven, and utensils. The separate living area offers a large double-sized sofa bed, 39-inch TV, and DVD player. A balcony and laundry facilities are also included.

Two Bedroom Suite with sofabed & balcony This suite features a fully equipped kitchen with a refrigerator, microwave, dishwasher, stovetop, oven, and utensils. A dining area and a separate living area with a large double-sized sofa bed, 39-inch TV, and DVD player are included. A balcony, a spa bath in 1 of the 2 bathrooms, and laundry facilities are also provided.

Guest Reviews
8.7
Very Good
Location
Hilton Grand Vacations Club Tuscany Village Orlando is praised for its prime location, making it an ideal choice for travelers. The resort's proximity to the Vineland Premium Outlets allows guests convenient access to shopping right on their doorstep with many reviews emphasizing the easy, direct access to the mall. Additionally, the resort is highly appreciated for its closeness to major theme parks like Disney World, Universal Studios and SeaWorld, often described as a short drive away. Visitors also highlight the convenience of nearby Publix grocery store, Walgreens pharmacy and numerous dining options within walking distance, providing an all-around seamless experience.

The property itself is described as beautifully maintained with spacious and comfortable rooms, ample facilities and lush green areas, which contribute to a peaceful and relaxing stay despite being in a bustling area. The presence of large pools and other amenities adds to the overall allure. The resort is noted for its excellent cleanliness and helpful staff, further enhancing the guest experience.

For those looking to explore Orlando's attractions while enjoying the comforts of resort-style accommodations, this location offers a well-rounded mix of accessibility, comfort and convenience.

Breakfast
At Hilton Grand Vacations Club Tuscany Village Orlando, the breakfast options have received mixed reviews from guests. Many have found the available selection lacking, emphasizing that breakfast items often come in plastic packaging, which diminishes the experience. Additionally, the absence of a complimentary breakfast is a common point of contention with several guests suggesting that a free breakfast would enhance their stay.

On the positive side, the presence of a coffee shop that serves Starbucks is appreciated as an added convenience. However, the overall food selection, especially for breakfast, could benefit from a wider array of healthier options. Several guests have expressed a desire for simpler breakfast items, like toast with cheese or ham and egg and bacon with fresh bread, which are currently not readily available.

Despite these shortcomings, the hotel's facilities, such as the pleasant walking and running paths and lovely pools, contribute positively to the overall guest experience. However, improvements in breakfast offerings and clarity in the hotel's breakfast policies could greatly enhance guest satisfaction.

Dinner
The Hilton Grand Vacations Club Tuscany Village Orlando offers an array of dining options, although they lean more towards convenience and casual settings. There is a small deli on the property, which serves basic dishes and pizza and another facility by the pool providing food and drinks. However, the overall dining experience has garnered mixed reviews.

Guests have noted the limited choice of food on-site, particularly the absence of a full-service restaurant, which many wished existed. The options available include a small bar, an outdoor grill and the deli, which all close by 9 PM. The cuisine, largely consisting of American fare, is considered somewhat basic and several guests pointed out concerns about the taste and the use of plastic packaging.

Service at the deli has been described as rushed and not particularly welcoming. Furthermore, some guests feel that the prices for food, especially breakfast, are on the higher side given the quality.

Overall, the dining experience at the Hilton Grand Vacations Club Tuscany Village Orlando could benefit from more diverse and upscale restaurant options to enhance guest satisfaction.

Rooms
The rooms at Hilton Grand Vacations Club Tuscany Village Orlando are praised predominantly for their spaciousness, comfort and cleanliness. Many guests appreciated the sizeable apartments and suites, which often feature full kitchens equipped with modern amenities such as refrigerators, stoves, microwaves and dishwashers, making them ideal for families and longer stays. Additionally, in-room washers and dryers were a significant convenience for visitors.

The decor and furnishing of the rooms often left guests feeling at home with many noting the beautiful and stylish yet simple interiors. Views from the porches and balconies, especially those overlooking ponds or the main pool, added an extra layer of enjoyment to their stay. The screened-in verandas were frequently highlighted as pleasant spots to sit outside and unwind.

Guests frequently complimented the grounds and facilities, finding them well-maintained and beautifully built. The spacious layouts are noted for providing plenty of room to relax with several reviews mentioning the comfort of king suites and the luxury of having large jacuzzi baths.

However, not all feedback was positive. A recurring concern was the inconsistency in room quality with some guests experiencing dated or worn furnishings and occasional maintenance issues, such as noisy air conditioning and problems with door locks. Additionally, housekeeping services were reported as less frequent than expected, which was a letdown for some.

Despite a few minor drawbacks, the overall sentiment toward the rooms at this property is highly favorable, reflecting high levels of comfort and satisfaction among guests.

Beds
The beds at Hilton Grand Vacations Club Tuscany Village Orlando received a variety of feedback from guests. Many found the beds to be very comfortable, often highlighting the soft sheets and clean linens that contributed to a restful night's sleep. Numerous reviews specifically mentioned that the beds were exceptionally comfortable with some calling them amazingly comfortable. Guests appreciated the quality of the mattress and the overall room ambiance, noting comfortable beds as a positive aspect of their stay.

However, not all feedback was positive. Several guests mentioned that the beds were old, hard or in need of replacement. Some found the mattresses too firm or completely worn out. Pillow comfort was a notable concern with multiple reviews describing them as hard, uncomfortable or like cement. Some guests felt that the pillows were initially comfortable but would deflate and become stiff over time.

In addition to the main beds, the sofa beds garnered mixed reviews. While some found them comfortable and spacious, others described them as impossible to sleep on and in dire need of replacement. A few reviews mentioned sandpaper-like blankets for the sofa beds, which further detracted from the sleeping experience.

Despite these issues, the overall impression of the hotel was positive, especially for families, thanks to its nice decor and added amenities like the big jet tub in the suite. Enhancements in bed and pillow quality could elevate the guest experience even further.

Cleanliness
The Hilton Grand Vacations Club Tuscany Village Orlando has received praise for its cleanliness across multiple guest reviews. Many visitors commended the facility for its overall spotless and well-maintained appearance, highlighting the clean rooms, beautifully landscaped grounds and immaculate common areas. The property is often described as very clean and beautifully maintained, creating a welcoming atmosphere for guests.

Positive remarks frequently mention the spacious, well-furnished rooms that are meticulously clean upon arrival with some even using terms like impeccably clean and super clean. The hotel's cleanliness extends to high-traffic areas like the pool, which is also noted to be clean and well-maintained. Notably, the immaculate condition of the suites and the resort's upkeep received high marks, contributing to the guests' comfort and satisfaction.

However, some issues were brought to attention, such as occasional lapses in room cleaning frequency and delays in service, partly attributed to COVID-19 restrictions. Some guests noted that cleaning services were only provided every few days and there were isolated incidents of rooms needing more thorough attention or renovations. Despite these concerns, the staff's responsiveness to cleaning requests and the overall effort to maintain a clean environment were appreciated.

In summary, the Hilton Grand Vacations Club Tuscany Village Orlando stands out for its high standards of cleanliness and well-maintained facilities, making it a desirable option for travelers seeking a tidy and comfortable stay, albeit with a few areas for improvement in housekeeping efficiency.

Staff
The staff at Hilton Grand Vacations Club Tuscany Village Orlando is frequently highlighted for their exceptional friendliness and willingness to assist guests. Reviews consistently mention that the staff are friendly, professional and accommodating, going above and beyond to ensure a comfortable stay. Notable mentions include specific employees like Gabby, Jose and Leidy Rodríguez for their exemplary service. The front desk staff and concierge services receive special praise for their helpfulness and efficiency. However, there are occasional remarks about less than satisfactory experiences with the housekeeping schedule and a few instances of unhelpful or rude behavior from some staff members. Despite these isolated incidents, the overall sentiment is overwhelmingly positive with many guests appreciating the warm and welcoming atmosphere created by the team.

Wi-Fi
The Hilton Grand Vacations Club Tuscany Village Orlando receives mixed feedback on its Wi-Fi services. Some guests found the Wi-Fi to be great with multiple gadgets connected without any lag and others praised the fast and decent internet speeds. However, there are several reports of issues with Wi-Fi, including difficulty accessing it depending on the room's location, terrible performance and instances of it stopping altogether. While some found the Internet to be perfect for their needs, others described it as bad and woeful.

Aside from Wi-Fi, the hotel appears to exceed expectations in overall experience but could benefit from updates to amenities such as the coffee pot and better cable TV options. Streaming services were notably absent on TVs, although Netflix was provided for some guests. Free Wi-Fi is a notable benefit when it's functioning well, complementing the hotel’s stunning location.

Gym
The Hilton Grand Vacations Club Tuscany Village in Orlando features two on-site gyms that are notably well-equipped and spacious. Guests have praised the excellent gym facilities and the world-class equipment available. While some have noted that certain studio equipment could use updating, the overall consensus is that the exercise facilities are good and offer a satisfying workout experience.

Pool
The Hilton Grand Vacations Club Tuscany Village Orlando has garnered praise for its pool facilities. Many guests appreciated the well-maintained, heated pools, which are described as beautiful, clean and spacious. The pool areas are family-friendly, featuring multiple pools and a kid's pool, adding a touch of relaxation and fun for everyone. The poolside bar and restaurant received commendations for their great food and reasonably priced drinks and the live music and daily activities further enhance the experience, especially for children.

Despite some comments about noise from poolside entertainment and occasional issues with cleanliness post-hurricane, the general consensus is that the pools are an excellent highlight of the resort, offering ample space and a pleasant atmosphere. While some guests mentioned a lack of loungers and towels, these were minor inconveniences in comparison to the overall enjoyment of the pool amenities.

The grounds around the pools are beautifully landscaped with fountains and palm trees, providing a picturesque setting. Guests also enjoyed the convenience of having towels provided at the pool and plenty of activities to engage in. Although some experienced disruptions such as pool closures or refurbishments, the majority found the pool experience at the resort to be relaxing and enjoyable.

Family
Hilton Grand Vacations Club Tuscany Village Orlando stands out as a prime destination for families, offering a wide range of kid-friendly amenities and activities. The resort features a kid-centric pool area, heated pools and family-oriented programs that ensure children have plenty of entertainment options. The family-friendly environment is underscored by spacious suites ideally suited for family gatherings and providing the needed privacy for each member.

Visitors have praised the resort for its beautiful rooms and grounds, noting the calming and peaceful atmosphere perfect for family getaways. The resort's strategic location adjacent to a shopping center with a pharmacy and supermarket nearby, adds to its convenience for families. With the added bonus of being close to attractions, families can effortlessly explore Orlando's highlights.

Activities at the check-in area, such as popcorn and face painting, keep the little ones engaged, while the overall amenities, including a playground and games, cater excellently to children. The reception staff has received commendations for their friendliness and attentiveness, ensuring families feel welcomed and well-cared for throughout their stay.

Guests have also appreciated the exceptional views and the cozy atmosphere of the rooms with some mentioning the delight of witnessing nightly fireworks from their balconies. The thoughtful setup of the resort, such as family picnic spots and entertainment programs, makes it a perfect location for memorable family vacations. Whether it's the large accommodations or the lovely pool areas, Hilton Grand Vacations Club Tuscany Village Orlando proves to be an excellent choice for families seeking a harmonious blend of relaxation and fun.

4 Star
The Hilton Grand Vacations Club Tuscany Village Orlando offers generally four-star quality accommodations with spacious and clean facilities. The property is praised for its excellent pool and is well-managed, providing a beautiful and well-maintained environment. Its location is highly advantageous, granting easy access to Disney, various attractions and shopping outlets in Orlando.

Although the hotel facilities appear slightly dated, the overall experience aligns with the expectations of a four-star resort. The property is suitable for middle-class guests seeking a comfortable stay. While the pricing of drinks tends to be on the higher side and some confusion with timeshare taxes has been reported, these do not significantly detract from the hotel's positive aspects.

The service has received mixed reviews with some guests indicating room for improvement and citing issues while others rate the experience highly. Despite some formal complaints not being adequately addressed, the overall consensus points toward Hilton Grand Vacations Club Tuscany Village as an appealing option for travelers desiring a reliable four-star stay in Orlando.

Business
Hilton Grand Vacations Club Tuscany Village Orlando offers various amenities that support business travelers, despite some notable issues. The location, along with the amenities and staff, were praised as being excellent for business purposes. Check-in processes were also reported to go smoothly, contributing to an overall satisfactory experience for business visitors.

The hotel provides business services that cater to work-related needs, making it suitable for business trips. However, some guests pointed out the unreliable Wi-Fi and noise in rooms, which could hinder productivity. Additionally, rooms sometimes lacked suitable desks and electrical sockets.

Despite these drawbacks, decent value and service were highlighted. It’s also recommended that improvements be made to the parking and pool area. However, potential guests should be aware of persistent online booking issues and the timeshare sales team has been described as pushy and somewhat rude.

Overall, while the facilities may not be perfect for every business traveler's needs, the hotel remains a good option because of its prime location and decent business services.

Accessible
Tuscany Village Orlando is distinguished by its accessibility features designed to accommodate guests with disabilities. Guests frequently noted the wheelchair-accessible rooms and the availability of adaptable services such as valet, cleaning and maintenance. The resort, which is gated and secure, offers easy access to nearby outlets and supermarkets, making it convenient for guests to meet their shopping needs. The accessibility of the balcony and the resort's efforts to ensure that various facilities are reachable via ramps were appreciated.

However, some challenges were mentioned. Long distances between certain areas of the resort made it difficult for elderly guests, especially in adverse weather conditions. Parking appears to be a concern with limited spots available near key areas like the main pool and a need for more handicap parking spaces was highlighted. Despite these issues, the overall intent of ensuring accessibility at the resort is evident, which provides a reassuring environment for guests with disabilities.

Heated Pool
The Hilton Grand Vacations Club Tuscany Village in Orlando provides an impressive pool experience for its guests. The property features two heated outdoor pools, which have garnered positive remarks from visitors. Guests have described the pools as spectacular with a beautiful and immaculate pool area. Families, particularly children, seem to enjoy the heated pools greatly. Some reviews mention live entertainment by the pools, adding to the overall enjoyment. However, there are a few minor drawbacks, such as extremely limited parking spaces around the main pool at night and limited seating in the pool area. Despite these issues, the heated pools stand out as a highlight of the hotel.

Outdoor Pool
Hilton Grand Vacations Club Tuscany Village Orlando boasts impressive outdoor pool facilities that receive high marks from its guests for being relaxing and beautiful. There are two main outdoor pools with a spacious pool area that ensures guests have ample room to unwind. The property also features a smaller, separate pool area providing a quieter atmosphere, ideal for a more serene experience. Amenities around the pool, such as gas grills for BBQ and hot tubs, enhance the overall poolside enjoyment. The pools are consistently praised for being clean and well-maintained, treated every morning to ensure hygiene. Additional features like a pool bar and a dedicated space for kids contribute to the variety and quality of the outdoor recreation options. While a few guests mentioned a desire for more pool availability, the existing pool facilities are frequently highlighted as a standout feature of the property.

Luxury
The Hilton Grand Vacations Club Tuscany Village Orlando offers a highly luxurious experience, standing out with its super design and comfort. Guests appreciated the spotless rooms and the overall upscale feel of the property. The surroundings, featuring a nice pool area with many fountains and palm trees, added to the resort's charm. Overlooking a serene pond, the environment contributed to the tranquil atmosphere. The luxurious dining options further enhanced the overall high-end experience. Guests found it an excellent place to relax with great amenities complementing the luxurious vibe of the resort.

Romantic
The Hilton Grand Vacations Club Tuscany Village in Orlando offers a picturesque and serene setting ideal for a romantic getaway. The property is described as beautiful with standout features like a jacuzzi that enhances the romantic experience. Guests have praised the romantic atmosphere, particularly enjoying evenings by the pool and within the romantic dining areas. The environment, including views overlooking a pond and a lake, adds to the charm, making mornings from the balcony an incredible experience. While there was a minor inconvenience with room readiness on Valentine's Day, the overall ambiance remains highly romantic and peaceful, surrounded by awesome surroundings that contribute to a great romantic atmosphere.


Yes, Hilton Grand Vacations Club Tuscany Village Orlando has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hilton Grand Vacations Club Tuscany Village Orlando.

No, Hilton Grand Vacations Club Tuscany Village Orlando doesn't allow dogs.

No, parking facilities aren't available at Hilton Grand Vacations Club Tuscany Village Orlando.

Yes, Hilton Grand Vacations Club Tuscany Village Orlando has a gym.

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