Gaylord Palms Resort & Convention Center

Orlando , , 6000 West Osceola Parkway (Show on Map)


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Summary of reviewsGaylord Palms Resort & Convention Center is a top-notch choice for business travelers, thanks to its exceptional convention center and conference hall. The management team is knowledgeable and caters to the needs of business guests. While some guests have reported issues with the check-in front desk staff and slow restaurant service, the majority of guests have had positive experiences. Some rooms may not have the expected view and housekeeping services can be inconsistent, but overall, Gaylord Palms Resort & Convention Center is highly recommended by business travelers.
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Resort with Spa
Gaylord Palms' Relâche Spa gives you the most exclusive spa treatments, full body and facial services, while a fitness center is also at your disposal. Many special packages and services are available. Relaxation is the key to a balanced life and here they help you find it again.

Resort with Lazy River
Positioned in the heart of Florida, the Gaylord Palms Resort & Convention Center extends an exclusive and opulent experience to its guests, being mere minutes away from prominent attractions like Walt Disney World, Universal Orlando Resort, and several other Orlando theme parks. The resort boasts of its sprawling 3-acre Cypress Springs Water Park, replete with two pools, seven exhilarating water slides, a surf simulator, and a vast water playground, among other attractions. The Crystal River Rapids action river is the newest addition to the water park and it is sure to excite all visitors. Guests can twist and turn through speeding currents, natural waterfalls and limestone rock in this exhilarating new ride. The state-of-the-art sound system and heated water ensure that visitors can enjoy this attraction all year round. One of the most exciting features of the Crystal River Rapids action river is the water activations that will surprise and delight the riders. Along the way, they will come across a cave masked by cascading waterfalls, a leaky ruinous wall, seven sprinkling leaves and more. These elements contribute to the thrill and enjoyment of the journey. As visitors gently drift down the lazy river, they are treated to breathtaking panoramas of the expansive waterpark. Alcoves are strategically placed throughout the river to allow them to stop and enjoy the view. The river is a distinctive feature exclusively available to the resort's guests, providing a serene and intimate experience. It's essential to mention that adults must always accompany children under 15 years of age, reinforcing the safety of all visitors while maximizing their enjoyment of the water park.

Resort with Pool Water Slide
Gaylord Palms Resort & Convention Center, a getaway like no other, provides the ultimate escape with the expansive 3-acre Cypress Springs Water Park. This sprawling aquatic haven encompasses two pools, an engaging action river, an impressive seven water slides, a surf simulator, and a colossal water playground, truly embodying the spirit of limitless fun and adventure.

For those seeking a mix of thrills and tranquility, the Cypress Springs Water Park and South Beach Pool present a multitude of options. Exclusively available to the guests of the Gaylord Palms Resort are the exhilarating AquaDrop slide and racing slides. The adrenaline-inducing Big Cypress Tower is another highlight, daring visitors to brave the Florida Free Fall. This exciting drop slide features a staggering 35-foot fall through a trap door, leading to a dizzying spin around the slide's massive bowl. For those who thrive on competition, the Tamiami Twister offers two racing slides, Tampa and Miami, for a thrilling race down winding and turning paths to the deck.

Luxury Resort

Resort near Golf Courses

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

  Heated Pool    Wave Pool    Pool Water Slide    Lazy River    Outdoor Pool  


Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Wave Pool

Resort with Heated Pool

Room Types
Queen Room with Two Queen Beds Main Atrium View - Water Park Access This room features French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

Queen Room with Two Queen Beds Florida View - Water Park Access This room offers a excellent view of the surrounding area. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

Emerald Bay Room with Two Queen Beds Main Atrium View - Water Park Access This room boasts upgraded furnishings and features French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

King Room Florida View - Water Park Access This room offers a view of the surrounding area. Room features a small refrigerator, ceiling fan, lounge chair, work station, tea and coffee-making facilities, flat-screen TV and walk-in shower.

King Room Main Atrium View - Water Park Access This room features French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It includes a small refrigerator, ceiling fan, lounge chair, work station, tea and coffee-making facilities, flat-screen TV and walk-in shower.

Queen Room with Two Queen Beds Atrium View - Water Park Access This room features French doors opening up to a furnished private balcony overlooking the St. Augustine or Key West Atrium. It includes a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub with shower combo.

King Room Atrium View - Water Park Access This room features French doors opening up to a furnished private balcony overlooking the St. Augustine or Key West Atrium. It includes a small refrigerator, ceiling fan, lounge chair, work station, tea and coffee-making facilities, flat-screen TV and walk-in shower.

Emerald Bay King Room Main Atrium View - Water Park Access This room boasts upgraded furnishings and French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It includes a small refrigerator, ceiling fan, lounge chair, work station, tea and coffee-making facilities, flat-screen TV and walk-in shower.

Queen Room with Two Queen Beds and Florida View - Water Park Access Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Queen Room with Two Queen Beds and Park View - Water Park Access Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.

One-Bedroom King Suite with Sofa Bed - Water Park Access This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

One-Bedroom Deluxe King Suite with Sofa Bed - Water Park Access This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Queen Room with Two Queen Beds, City View and Adapted Tub - Mobility Accessible/Water Park Access Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.

Queen Room with Two Queen Beds, Atrium View and Adapted Tub - Mobility Accessible/Water Park Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Queen Room with Two Queen Beds, Florida View and Adapted Tub - Mobility Accessible/Water Park Access Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Queen Room with Two Queen Beds, Atrium View and Adapted Tub - Mobility Accessible/Water Park Access The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.

About Gaylord Palms Resort & Convention Center
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Guest Reviews
8.8
Excellent
Location
The Gaylord Palms Resort & Convention Center boasts a convenient location that is perfect for travelers seeking an easy and enjoyable experience. Guests love the proximity to Disney theme parks with some mentioning a short drive or bus ride to get there. Additionally, the hotel's location is described as great for its convenience to other attractions and everything being under one roof. Even guests who found the property overpriced couldn't deny its prime location. The view from the rooms is often described as nice with some offering a view of Florida and others mentioning a warehouse. Regardless of the view, guests appreciate the location of the hotel, stating that it should have cost no more than $200. All in all, the Gaylord Palms Resort & Convention Center is a fantastic location for vacationers wanting access to all of the great things Orlando has to offer.

Breakfast
Gaylord Palms Resort & Convention Center offers a great buffet breakfast with a fantastic variety of restaurants. Guests praised the quality of the food and the beautiful resort. However, some reviewers mentioned the high price and lack of vegetarian options. There were also complaints about the availability of coffee stations and the need to make reservations before dining. Despite these minor issues, most guests enjoyed their breakfast experience at the hotel.

Dinner
Gaylord Palms Resort & Convention Center offers a variety of dining options for its guests. Many guests enjoyed the delicious food at the restaurants, specifically highlighting the excellent dinner at Old Hickory and the awesome service from Kimberly at the steakhouse. The night buffet was also a hit with one guest attributing its success to their server. However, some guests found the prices to be expensive and the food options to be limited. One guest suggested that the restaurants should offer more variety. Additionally, some thought that the restaurants closed too early. Despite criticisms of the restaurant prices, guests appreciated the beautiful interior design of the hotel and the unique dining experiences they had on the sailboat and at the sports bar.

Rooms
If you're looking for a beautiful and clean hotel with comfortable and quiet rooms, then Gaylord Palms Resort & Convention Center is for you. The views from the atrium and balcony rooms are amazing, but be aware that some rooms overlook the roof of another building. Despite some issues with outdated furniture, bathrooms and carpets, the rooms are generally clean and comfortable. Some guests have complained about unpleasant smells and stains, but others have praised the comfortable beds and cleanliness. Unfortunately, there are no microwaves in the rooms, which can be inconvenient for families with young children. Additionally, parking is $30 a day and the restaurants can be expensive without filling you up. However, if you're willing to overlook these minor flaws, this hotel is perfect for a beautiful and comfortable stay.

Beds
The Gaylord Palms Resort & Convention Center provides its guests with clean and comfortable rooms with many reviewers sharing positive experiences with the cleanliness of the bed linens. Some guests raved about the very comfortable beds, while others mentioned that the rooms were comfortable overall. Employees at the hotel were also noted for their friendly service. A few reviewers did mention that the beds could be improved, describing issues such as uncomfortable sagging or loudness. Some guests also reported receiving a room with a different bed configuration than what they had booked. Despite these few negative comments, the majority of guests had a great experience with the beds and overall room comfort. In fact, one reviewer even rated their stay with a perfect score of 10/10.

Cleanliness
Guests of the Gaylord Palms Resort & Convention Center can expect to stay in a spotlessly clean hotel with well-kept conference center bathrooms and clean rooms. While some guests reported a few issues such as a musty smell in the room or dirty walls, overall the hotel is beautiful and clean. The cleaning staff was also praised for being helpful. Guests loved the location and appreciated the buena higiene (good hygiene) throughout the hotel. Some guests did have issues with the water park area being dirty, but the rest of the hotel was muy bien cuidado y decorado (very well maintained and decorated). Overall, guests can enjoy a comfortable stay in a clean and lovely hotel.

Staff
The Gaylord Palms Resort & Convention Center has excellent and outstanding staff. Service was impeccable and the person we called when our TV didn't work was super nice. Housekeeping came early every morning, but the team working that weekend did great despite being understaffed. Once guest even mentioned a staff member named Cathy who was very helpful. The Front Desk provided great customer service despite some issues with the overall hotel management. However, some guests had negative experiences with rude or condescending staff, slow check-ins and subpar service. The valet staff was described as horrible and one guest approached a manager who shrugged off their complaint. Despite this, many guests enjoyed the friendly and accommodating staff, as well as the excellent food and service at the restaurants.

Pool
Guests have raved about the pool and water park at the Gaylord Palms Resort & Convention Center. The water park is included in the room rate, making it a great activity for kids and adults. There are a variety of pools, including lazy rivers and wave pools and the pool area is designed with children in mind. While there may be minimal seating available around the pool and some spots are reserved, guests have found the pool area to be amazing overall. However, some have experienced overcrowding and difficulty finding empty chairs by the pool. The hotel also charges a fee for certain reserved pool chairs. Additionally, there have been complaints about the pool being closed early or because of lightning and some guests have experienced problems with the valet. Nonetheless, the pool and water park are exceptional and provide great fun for everyone.

Parking
The Gaylord Palms Resort & Convention Center offers parking to guests, which comes at a fee of $30 per day. While some guests found the parking lot to be a bit confusing and chaotic, others noted that self-parking can fill up quickly, leaving them to park far away from the main entrance. Valet parking is available, but some guests had issues with long wait times and lost keys. It's important to note that some reviewers felt the parking fees were a bit steep and a few mentioned encountering problems with entry gates not working. Overall, visitors seemed to have mixed experiences with the parking situation at the resort.

Family
Gaylord Palms Resort & Convention Center is a great place for families with kids. The resort offers plenty of activities for kids to keep them happily occupied throughout the stay. With lots of water activities, water park included in the room rate and other family activities, kids will never be bored. The resort is family-oriented, making it an ideal vacation spot for families with children. It's also a great place to take beautiful family pictures with its fantastic setup and awesome decorations during Christmas. The staff are friendly and accommodating, ensuring a fun family experience for all. However, some guests found it inconvenient that the rooms did not have a microwave, especially those with babies who require warm milk. Overall, Gaylord Palms Resort & Convention Center is an exceptional place to stay with beautiful gardens, spectacular amenities and a relaxing atmosphere that all families will surely enjoy.

Business
Gaylord Palms Resort & Convention Center is a great option for business travelers with its impressive convention center and conference hall. The management is experienced and understands the needs of business guests. However, some guests have reported negative experiences with the check-in front desk staff and slow restaurant service. Additionally, some rooms may not have the expected view and housekeeping services can be inconsistent. Despite this, most guests have had positive experiences and highly recommend this hotel to other business travelers.

Lazy River
The Gaylord Palms Resort & Convention Center offers a water park included in the room rate that both kids and adults can enjoy. The lazy river is the standout attraction with multiple guests highlighting how much fun they had on it. The only catch is that the fun parts of the pool close early, so it's worth staying for more than one day if you want to fully enjoy the lazy river and slide. Families will appreciate that the lazy river is family-oriented. While there is an extra charge for lounge chairs at the pool, guests rave about the amazing lazy river and pools. Keep in mind that some sections of the hotel, like the Gulf Coast area with stunning lazy river views, may not be convenient for those traveling with children due to a lack of bell service.

Outdoor Pool
Located in Florida, Gaylord Palms Resort & Convention Center boasts a beautiful outdoor pool area that guests have described as amazing. The pool is surrounded by a welcoming and cozy atmosphere that makes it a perfect destination for families with kids. One of the benefits of staying at the hotel is the water park, which is included in the room rate. Guests have reported that both adults and kids thoroughly enjoyed the water park. The lazy river and pools were described as amazing and a must-try for anyone staying at the resort. Younger guests will love the pool with the added perk of basketball hoops, making their pool experience even more enjoyable. The only downside is that lounge chairs at the pool required a fee. Overall, guests had a wonderful time at Gaylord Palms Resort & Convention Center and highly recommend the hotel and its pools.

Luxury
If you're looking for a truly outstanding resort for your next vacation, look no further than the Gaylord Palms Resort & Convention Center. This is a hotel that truly embodies luxury with beautiful decor and grounds that will leave you breathless.

The property itself is absolutely stunning and you'll feel like royalty from the moment you set foot in the lobby. Guests consistently rave about the unbelievable experience they had at this fabulous, luxurious hotel - and it's no wonder why.

From the incredible decor to the impeccable service, every aspect of the Gaylord Palms Resort & Convention Center is designed to make your stay unforgettable. So if you're looking for a beautiful hotel that will exceed your every expectation, look no further than this incredible property. With everything from luxurious amenities to outstanding service, you won't be disappointed - in fact, you might just find yourself planning your next visit before your current stay is even over!


Yes, Gaylord Palms Resort & Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Wave Pool, Outdoor Pool, Lazy River.

Yes, a spa is available at Gaylord Palms Resort & Convention Center.

No, Gaylord Palms Resort & Convention Center doesn't allow dogs.

Yes, parking facilities are available at Gaylord Palms Resort & Convention Center.

Yes, Gaylord Palms Resort & Convention Center has a gym.
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