DoubleTree by Hilton Orlando East - UCF Area
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Summary of reviewsDoubleTree by Hilton Orlando East - UCF Area enjoys a strong reputation for its ideal location, particularly for those visiting the University of Central Florida. Guests appreciate the proximity to the UCF campus, as well as a variety of nearby restaurants and shops. The hotel's accommodations are frequently described as clean and comfortable, complemented by a friendly and helpful staff.
The breakfast experience is also highly rated with many praising the quality and variety of the buffet. The dining service contributes to a pleasant atmosphere, although some guests suggest including breakfast in the room price for added value.
Rooms receive mixed feedback; many visitors commend their cleanliness and comfort, particularly the quiet environment and comfortable beds. However, there are concerns about the absence of refrigerators or microwaves, occasional cleanliness issues, outdated decor and high prices for the basic amenities offered. Some guests also reported minor maintenance issues, such as slippery showers and lighting inadequacies.
The overall cleanliness of the hotel is rated highly with well-maintained grounds and a welcoming gesture of complimentary cookies upon check-in. While minor issues in maintenance, particularly in bathrooms, are occasionally noted, the positive impression of cleanliness and helpful staff remains strong.
Exceptional service is a hallmark of this property with the staff consistently described as friendly, helpful and efficient. The front desk, particularly praised for Diamond's exemplary service, enhances the guest experience. Only a few isolated incidents of less satisfactory interactions are mentioned.
Beds in the hotel garner mixed reviews. Many guests find them very comfortable, appreciating the quality mattresses and ample pillows, although some mention issues such as sagging mattresses and uncomfortable pillows.
In summary, DoubleTree by Hilton Orlando East - UCF Area stands out for its prime location, friendly service and comfortable accommodations, making it a favorable choice for visitors, particularly those connected to UCF, despite some areas needing improvement.
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The breakfast experience is also highly rated with many praising the quality and variety of the buffet. The dining service contributes to a pleasant atmosphere, although some guests suggest including breakfast in the room price for added value.
Rooms receive mixed feedback; many visitors commend their cleanliness and comfort, particularly the quiet environment and comfortable beds. However, there are concerns about the absence of refrigerators or microwaves, occasional cleanliness issues, outdated decor and high prices for the basic amenities offered. Some guests also reported minor maintenance issues, such as slippery showers and lighting inadequacies.
The overall cleanliness of the hotel is rated highly with well-maintained grounds and a welcoming gesture of complimentary cookies upon check-in. While minor issues in maintenance, particularly in bathrooms, are occasionally noted, the positive impression of cleanliness and helpful staff remains strong.
Exceptional service is a hallmark of this property with the staff consistently described as friendly, helpful and efficient. The front desk, particularly praised for Diamond's exemplary service, enhances the guest experience. Only a few isolated incidents of less satisfactory interactions are mentioned.
Beds in the hotel garner mixed reviews. Many guests find them very comfortable, appreciating the quality mattresses and ample pillows, although some mention issues such as sagging mattresses and uncomfortable pillows.
In summary, DoubleTree by Hilton Orlando East - UCF Area stands out for its prime location, friendly service and comfortable accommodations, making it a favorable choice for visitors, particularly those connected to UCF, despite some areas needing improvement.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
DoubleTree by Hilton Orlando East - UCF Area consistently receives positive feedback for its prime location, especially for those visiting the University of Central Florida (UCF). Guests appreciate the hotel's close proximity to the UCF campus, making it a convenient choice for students, families and visitors. The surrounding area also boasts a variety of restaurants and shops, providing plenty of dining and shopping options within easy reach. Reviewers frequently highlight the hotel's ideal and excellent location, emphasizing how it meets the needs of those attending or visiting UCF. In addition, the hotel itself is praised for its clean, comfortable accommodations and friendly, helpful staff.
The breakfast experience at DoubleTree by Hilton Orlando East - UCF Area receives high marks from guests with many praising the quality and variety of the buffet. Visitors frequently highlight the good and great breakfasts, complemented by a generous selection of breakfast foods. Guests often enjoyed a buffet that boasted a large variety of food in a beautiful setting, attesting to an overall pleasant dining experience.
The dining service received praise for its friendly and helpful staff, adding to the positive atmosphere of the breakfast setting. While breakfast was described as really good, some guests wished for the price of the room to include breakfast. There were occasional remarks that the breakfast was simply okay and a desire expressed for an improved breakfast selection. However, the majority of comments reflect satisfaction with both the food and the service, making breakfast a notable aspect of the hotel stay.
DoubleTree by Hilton Orlando East - UCF Area offers a mix of experiences for guests staying in their rooms with some strong points and room for improvement. Many reviews highlight the cleanliness and comfort of the rooms, which are often described as clean and spacious. Guests particularly appreciated the quiet and lovely atmosphere, as well as the comfortable beds, which contributed to a pleasant rest.
However, several reviews pointed out that not all rooms come with a refrigerator or microwave, which was a source of disappointment for some. There were also mentions of outdated decor and worn-out beds in certain rooms, which detracted from the overall experience. Some guests encountered cleanliness issues, such as dirty bathrooms, occasional bugs and unclean sheets. The lighting in some rooms was criticized for being dark, adding to a less inviting ambiance.
Price seemed to be a concern for some, who felt that the rooms were expensive for the basic accommodations provided. Additionally, some bathrooms had slippery showers, which posed a safety risk.
Despite these drawbacks, many guests found their stay satisfactory, noting that everything else about their experience was fine. For those planning a visit, it's advisable to clarify amenities like refrigerators and to manage expectations regarding room updates and general upkeep.
The beds at DoubleTree by Hilton Orlando East - UCF Area have received mixed feedback from guests. Many visitors found the beds to be very comfortable with some specifically mentioning the comfort of the mattresses and an ample number of pillows provided. However, there were several comments about the pillows losing their shape and being uncomfortable. A few guests noted sagging mattresses and issues with bed size, mentioning that a full bed was too small for two people. Despite these issues, the positive remarks on bed comfort were quite frequent.
The DoubleTree by Hilton Orlando East - UCF Area generally receives praise for its cleanliness with many guests highlighting that their rooms were clean and comfortable. The cleanliness extends to the hotel's attractive and well-maintained grounds. Guests also appreciate the spacious parking facilities and the warm welcome received with a complimentary cookie upon check-in. However, some reviews did note issues, particularly with the bathrooms, pointing out instances of dirt, mold and maintenance oversights. Despite these occasional problems, the staff's friendliness and the overall cleanliness of the hotel make a positive impression on most visitors.
Travelers visiting the DoubleTree by Hilton Orlando East - UCF Area consistently highlight the exceptional service provided by the hotel's staff. Guests describe the employees as friendly, helpful and polite across various encounters, from check-in to dining experiences. The front desk staff, in particular, receives frequent praise for their accommodating and understanding nature with many guests noting their efficiency and warm demeanor.
A notable highlight is the front desk team, often mentioned for their exceptional service with particular commendation for a staff member named Diamond. The cleanliness of the rooms and common areas also receives positive reviews, adding to the overall pleasant stay.
Although there was an isolated mention of a rude staff member, the overwhelming consensus is that the hotel's employees are dedicated to ensuring a comfortable and enjoyable experience for their guests. The addition of warm cookies and Starbucks on-site enhances the welcoming atmosphere, making it clear that guest satisfaction is a priority at this property.
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Breakfast
The dining service received praise for its friendly and helpful staff, adding to the positive atmosphere of the breakfast setting. While breakfast was described as really good, some guests wished for the price of the room to include breakfast. There were occasional remarks that the breakfast was simply okay and a desire expressed for an improved breakfast selection. However, the majority of comments reflect satisfaction with both the food and the service, making breakfast a notable aspect of the hotel stay.
Rooms
However, several reviews pointed out that not all rooms come with a refrigerator or microwave, which was a source of disappointment for some. There were also mentions of outdated decor and worn-out beds in certain rooms, which detracted from the overall experience. Some guests encountered cleanliness issues, such as dirty bathrooms, occasional bugs and unclean sheets. The lighting in some rooms was criticized for being dark, adding to a less inviting ambiance.
Price seemed to be a concern for some, who felt that the rooms were expensive for the basic accommodations provided. Additionally, some bathrooms had slippery showers, which posed a safety risk.
Despite these drawbacks, many guests found their stay satisfactory, noting that everything else about their experience was fine. For those planning a visit, it's advisable to clarify amenities like refrigerators and to manage expectations regarding room updates and general upkeep.
Beds
Cleanliness
Staff
A notable highlight is the front desk team, often mentioned for their exceptional service with particular commendation for a staff member named Diamond. The cleanliness of the rooms and common areas also receives positive reviews, adding to the overall pleasant stay.
Although there was an isolated mention of a rude staff member, the overwhelming consensus is that the hotel's employees are dedicated to ensuring a comfortable and enjoyable experience for their guests. The addition of warm cookies and Starbucks on-site enhances the welcoming atmosphere, making it clear that guest satisfaction is a priority at this property.
Yes, DoubleTree by Hilton Orlando East - UCF Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Orlando East - UCF Area.
No, DoubleTree by Hilton Orlando East - UCF Area doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Orlando East - UCF Area.
Yes, DoubleTree by Hilton Orlando East - UCF Area has a gym.
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