Best Western Plus Orlando East - UCF Area

Orlando 28.57379400, -81.20697400 , 12101 Challenger Pkwy (Show on Map)
7.9
Good


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Summary of reviewsThe Best Western Plus Orlando East - UCF Area consistently receives praise for its prime location, cleanliness and comfort, making it a favored choice for visitors to the University of Central Florida and other Orlando attractions. Guests frequently highlight the hotel's strategic position just minutes away from UCF, numerous restaurants and shopping options, combining convenience with an escape from heavy Disney-related traffic.

The breakfast experience is generally positive, offering a variety of hot items such as waffles, scrambled eggs, bacon and fruit. The diligent service from staff members notably enhances the experience, though some guests noted inconsistencies in the availability and variety of breakfast offerings.

Rooms at the hotel are commended for their spaciousness, cleanliness and modern decor. Many guests appreciate the absence of carpets and the provision of full kitchens in some rooms. The comfortable beds, soft towels and overall cleanliness contribute to a restful stay, although occasional maintenance issues and minor refurbishments are sometimes reported.

Cleanliness across the hotel receives generally favorable reviews with both rooms and common areas well-maintained. Staff efforts in upholding cleanliness and creating a welcoming atmosphere are frequently mentioned positively. However, some guests have noted occasional lapses in cleanliness and upkeep.

The staff at Best Western Plus Orlando East is often praised for their friendliness, professionalism and attentive service. Front desk team members, including individuals like Catherine, Gisela, Melissa, Jake, Victoria and others, are highlighted for their exceptional customer service, making guests feel welcome and supported during their stay.

The pool area receives mixed feedback. While some guests find it enjoyable for children, others point out issues with cleanliness, availability and the lack of heating. Enhancing the pool with adequate temperature regulation and shaded areas could improve the overall experience.

Beds at the hotel receive largely positive reviews for their comfort with many guests noting the quality of the king-sized beds and the assortment of pillows available. A few guests, however, mentioned discomfort with the pillows and variability in the softness or firmness of the beds.

In summary, Best Western Plus Orlando East - UCF Area is highly regarded for its convenient location, cleanliness and comfortable accommodations. Positive interactions with attentive staff and the generally good breakfast add to the appeal, making it a reliable choice for visitors to the area.
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Categories
Hotel with Parking
This hotel provides parking facilities for guests. It is situated in the UCF area, making it suitable for visitors to the university and surrounding locations.

EV charging stations  


Hotel with EV Charging Stations
This hotel offers EV charging stations. It is located near the University of Central Florida.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types
King Room with Sofabed Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Queen Room with Two Queen Beds with Sofa Bed Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.

King Room with Mobility Accessible Tub Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

King Room with Mobility Accessible Roll-In Shower Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Best Western Plus Orlando East - UCF Area is frequently praised for its excellent location. Positioned just 7 minutes from the UCF campus, it is a prime choice for anyone visiting the University of Central Florida. Guests find the location perfect and convenient for a variety of reasons, including its proximity to numerous restaurants and shopping options. The area is described as great, central and away from the heavy Disney-related traffic, yet still conveniently close to Universal Studios.

The hotel is also noted for its cleanliness and comfort with many guests appreciating the size of the rooms and the helpfulness and friendliness of the staff. Affordable pricing is highlighted alongside the advantageous location, making it a favored choice for travelers. Whether attending events nearby, visiting family or needing quick access to the turnpike, guests repeatedly emphasize the hotel's strategic placement as a significant benefit of their stay.

Breakfast
At Best Western Plus Orlando East - UCF Area, the breakfast experience offers a range of diverse opinions. On the positive side, many guests appreciate the hot offerings including waffles, scrambled eggs, bacon and fruit, citing the breakfast as excellent, delicious and amazing. The inclusion of a variety of options and the diligent service from staff members like Gisela have been well-received, contributing to a pleasant morning meal experience.

However, some guests noted inconsistencies, such as the breakfast running out of items early and a lack of variety. While the free breakfast is a notable benefit, the limited selection has left some wanting more compared to other hotel experiences. Issues with service, such as an out-of-order orange juice machine and sparse offerings at times, have also been mentioned.

Overall, those staying at the hotel can enjoy a good hot breakfast with a nice array of choices, though expectations should be managed regarding consistency and availability.

Rooms
The rooms at Best Western Plus Orlando East – UCF Area receive frequent praise for their spaciousness and cleanliness. Many guests highlight the modern decor and the absence of carpets, which is considered a significant plus. The rooms generally offer ample space and comfort with some even featuring a complete kitchen. Cleanliness is a recurring theme with several reviews noting the spotless environment and fresh appearance, which suggests recent renovations.

Comfort seems to be a standout feature with guests remarking on the softness of the towels and the comfort of the beds, coupled with a good assortment of pillows. The hotel rooms are described as being very quiet, which contributes to a restful stay. The overall impression is that the rooms are well-maintained and in line with the hotel’s online pictures.

However, not all reviews are entirely positive. A few instances mention rooms that were not cleaned very well with some visible scratches, stains and other marks, including a giant crack in the tub. Additionally, there were occasional maintenance issues such as clogged toilets.

In summary, while there may be rare instances of minor maintenance concerns, the majority of guest feedback points to a positive experience characterized by spacious, clean and comfortable rooms that contribute to an enjoyable stay.

Beds
The beds at Best Western Plus Orlando East - UCF Area have generally received favorable feedback from guests. Many have praised the comfort of the king-sized beds and the overall bedding, describing them as very comfortable, soft and conducive to a good night's sleep. Several reviewers highlighted the availability of various pillows as an added benefit, catering to different comfort preferences. While most reviews were positive, some guests mentioned that the pillows could be uncomfortable and a few found the beds either too soft or overly worn out. Despite these minor concerns, the comfortable and quiet environment contributed significantly to a positive stay for many visitors.

Cleanliness
The 'Best Western Plus Orlando East - UCF Area' garners largely positive reviews regarding cleanliness. Guests frequently highlight the hotel and rooms as being clean and comfortable with several noting the amenity areas and the breakfast zone as well-maintained. The hotel is commended for being super clean and convenient, especially for those visiting the UCF campus. Staff are often described as helpful and attentive, contributing to a welcoming atmosphere.

However, a few guests have experienced inconsistencies. Some reported issues with musty odors, unclean bathrooms and sticky floors. Occasional remarks were made about the need for updating certain areas and better upkeep of the pool. Despite these concerns, many found the overall cleanliness and value for the price to be satisfactory.

Staff
Nestled in the heart of Orlando's UCF area, the Best Western Plus Orlando East impresses with its exceptional staff. Guests frequently commend the front desk team for their friendliness and professionalism. The reception staff, including specific mentions of Catherine, Gisela, Melissa, Jake, Victoria and others, are highlighted for their great customer service, showing kindness and attentiveness.

Visitors appreciate the welcoming atmosphere created by staff members who are not only friendly and helpful but also go above and beyond, even offering support to those with special needs, such as traveling cancer patients. The hotel's employees are praised for their honesty, respectfulness and accommodating nature during check-ins and the overall stay.

While there are a few instances where guests felt unnoticed or worried, the overwhelming sentiment is one of praise. The majority of guests note the team’s efforts in maintaining cleanliness and providing a pleasant environment, contributing significantly to making their stay enjoyable.

Pool
The pool at Best Western Plus Orlando East - UCF Area receives mixed feedback from guests. Positive remarks highlight that the pool itself is nice and enjoyable for kids. However, there are areas for improvement, as some guests found the pool to be very cold and not heated. Additionally, concerns were raised about the pool's cleanliness and availability with some guests mentioning the pool was dirty, closed or unavailable during their stay. The pool area could also benefit from more shaded areas for comfort. Overall, while the pool has the potential to be a great feature, attention to cleanliness, temperature regulation and shaded spaces would greatly enhance the guest experience.


Yes, Best Western Plus Orlando East - UCF Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Plus Orlando East - UCF Area.

No, Best Western Plus Orlando East - UCF Area doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus Orlando East - UCF Area.

Yes, Best Western Plus Orlando East - UCF Area has a gym.

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