NH Orio Al Serio
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Summary of reviewsNH Orio Al Serio stands out as an excellent choice for travelers due to its prime location, modern facilities and exceptional service. Situated directly across from Bergamo Airport, the hotel offers unparalleled convenience, especially for those with early morning or late night flights. The short walk from the terminal to the hotel, often eliminating the need for a taxi, is highly appreciated. Additionally, the hotel's close proximity to the massive OrioCenter shopping mall provides easy access to a variety of shops and restaurants, making it ideal for both short stays and layovers. Despite its location near the airport, the hotel maintains a quiet environment, ensuring a peaceful night's sleep.
The breakfast at NH Orio Al Serio generally receives high praise, being described as "delicious," "excellent," and "amazing," with a rich and plentiful buffet that includes gluten-free options and fresh regional delicacies. The convenience of "breakfast to go" for early departures is another highlight. Although some guests find the breakfast expensive and not always included in the room rate, the overall sentiment is one of satisfaction with the quality and variety of the offerings.
The hotel’s restaurant is recommended for its friendly and attentive staff, delicious and well-prepared dishes such as pasta and ravioli and convenient late hours. While some guests find the restaurant overpriced with limited menu options, the general consensus is that the dining experience is pleasant, enhanced by complimentary perks like a glass of Prosecco.
The rooms at NH Orio Al Serio are frequently praised for their spaciousness, cleanliness, modern decor and excellent soundproofing. Guests appreciate the well-equipped rooms with amenities such as kettles, coffee machines, large TVs and comfortable beds. Although some minor issues like room temperature control and occasional noise from the highway have been noted, the overall experience is one of comfort and convenience.
The hotel's cleanliness receives consistent acclaim with guests commending the spotless rooms, well-maintained common areas and clean linens. The modern appearance and top-notch cleaning services further contribute to the hotel’s reputation for cleanliness.
The staff at NH Orio Al Serio are frequently described as friendly, kind and helpful. The professional and welcoming demeanor of the reception team, restaurant staff and individual staff members like Marta, Gloria and Maria significantly enhance the guest experience. The staff's readiness to assist at any time is consistently highlighted.
NH Orio Al Serio provides free Wi-Fi throughout the hotel, though the connection is often reported as slow and unreliable. While high-speed internet is available for an additional fee, some guests find its performance less than satisfactory. The presence of travel adapters and generally helpful staff offers some convenience in this regard.
The hotel’s gym is well-regarded, equipped with modern fitness equipment and offering additional wellness services like a sauna and massages. Some minor issues regarding accessibility and availability have been noted, but overall, the gym contributes positively to the guest experience.
Parking at NH Orio Al Serio is practical and convenient with guarded and underground options available. Although some guests feel the parking should be free or less expensive, the affordability and safety of the parking facilities are generally appreciated.
For families, NH Orio Al Serio offers spacious family rooms and junior suites equipped with amenities like sofa beds and cribs. The family-friendly touches, safe parking facilities, accommodating staff and convenient location make it a suitable choice for those traveling with children.
In summary, NH Orio Al Serio excels in providing comfort, convenience and excellent service, making it a highly recommended hotel for travelers, especially those needing proximity to Bergamo Airport.
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The breakfast at NH Orio Al Serio generally receives high praise, being described as "delicious," "excellent," and "amazing," with a rich and plentiful buffet that includes gluten-free options and fresh regional delicacies. The convenience of "breakfast to go" for early departures is another highlight. Although some guests find the breakfast expensive and not always included in the room rate, the overall sentiment is one of satisfaction with the quality and variety of the offerings.
The hotel’s restaurant is recommended for its friendly and attentive staff, delicious and well-prepared dishes such as pasta and ravioli and convenient late hours. While some guests find the restaurant overpriced with limited menu options, the general consensus is that the dining experience is pleasant, enhanced by complimentary perks like a glass of Prosecco.
The rooms at NH Orio Al Serio are frequently praised for their spaciousness, cleanliness, modern decor and excellent soundproofing. Guests appreciate the well-equipped rooms with amenities such as kettles, coffee machines, large TVs and comfortable beds. Although some minor issues like room temperature control and occasional noise from the highway have been noted, the overall experience is one of comfort and convenience.
The hotel's cleanliness receives consistent acclaim with guests commending the spotless rooms, well-maintained common areas and clean linens. The modern appearance and top-notch cleaning services further contribute to the hotel’s reputation for cleanliness.
The staff at NH Orio Al Serio are frequently described as friendly, kind and helpful. The professional and welcoming demeanor of the reception team, restaurant staff and individual staff members like Marta, Gloria and Maria significantly enhance the guest experience. The staff's readiness to assist at any time is consistently highlighted.
NH Orio Al Serio provides free Wi-Fi throughout the hotel, though the connection is often reported as slow and unreliable. While high-speed internet is available for an additional fee, some guests find its performance less than satisfactory. The presence of travel adapters and generally helpful staff offers some convenience in this regard.
The hotel’s gym is well-regarded, equipped with modern fitness equipment and offering additional wellness services like a sauna and massages. Some minor issues regarding accessibility and availability have been noted, but overall, the gym contributes positively to the guest experience.
Parking at NH Orio Al Serio is practical and convenient with guarded and underground options available. Although some guests feel the parking should be free or less expensive, the affordability and safety of the parking facilities are generally appreciated.
For families, NH Orio Al Serio offers spacious family rooms and junior suites equipped with amenities like sofa beds and cribs. The family-friendly touches, safe parking facilities, accommodating staff and convenient location make it a suitable choice for those traveling with children.
In summary, NH Orio Al Serio excels in providing comfort, convenience and excellent service, making it a highly recommended hotel for travelers, especially those needing proximity to Bergamo Airport.
Hotel Taking Steps Towards Sustainability
NH Orio Al Serio, as part of the NH Hotel Group, adheres to strong sustainability commitments, including participation in the Green Key program. The hotel actively works to reduce its environmental impact through energy saving, water efficiency, and waste recycling.
Dog Friendly Hotel
This hotel welcomes dogs and cats weighing up to 25kg, allowing a maximum of two pets per room. A fee of €25 per day applies, while guide dogs stay free of charge.
Business Hotel
Located opposite Orio al Serio International Airport, this hotel is ideal for business travelers needing airport proximity. It features 7 function rooms of various sizes, with the largest seating 160 people, and offers dedicated support for arranging special equipment or menus.
Hotel with Parking
Located very close to the Orio al Serio Airport, this hotel provides excellent parking facilities. Its proximity to the airport, combined with modern amenities, makes it a prime choice for travelers seeking convenience.
EV charging stations
Hotel with Gym
NH Orio Al Serio is listed as a hotel near Bergamo with a gym facility.
Hotel with EV Charging Stations
Located near the airport, this hotel provides EV charging, ideal for travelers needing to charge their electric vehicles upon arrival or departure.
4-Star Hotel
Conveniently located near the airport, this hotel offers modern and quiet rooms, a fitness center with sauna, and is adjacent to a large shopping complex. It provides a comfortable and well-equipped stay for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
About NH Orio Al Serio
License: 016150-ALB-00001, IT016150A1JPVUSADM
Guest Reviews
Location
In addition to its closeness to the airport, the hotel is also adjacent to the massive OrioCenter shopping mall, providing guests with easy access to a variety of shops and restaurants. This combination of airport and shopping mall proximity offers a perfect blend for both short stays and layovers.
Despite being located so near the airport, the hotel maintains a quiet environment, allowing guests a peaceful night's sleep before their flights. The clean, modern rooms and excellent soundproofing ensure comfort and tranquility, which many guests have praised.
Overall, the NH Orio Al Serio stands out for its unbeatable convenience and location, making it an ideal choice for anyone looking to stay near Bergamo Airport. The added benefit of being close to a large shopping center only enhances its appeal.
Breakfast
Guests appreciate the convenience of well-organized and quick service with the hotel even providing "breakfast to go" options for early departures. Prosecco and a range of sweet foods seem to be delightful perks for many.
However, some guests have raised concerns about the breakfast being "expensive" and not always included in the room rate. Criticisms also include mentions of poor breakfast with limited selection, mediocre quality and overly priced offerings. Powdered scrambled eggs and the lack of room service for breakfast have also been pointed out as areas needing improvement.
Despite some criticisms, the overall sentiment leans towards a strong appreciation for a varied and satisfying breakfast experience. The friendly and attentive staff at breakfast further enhance this aspect of the guests' stay, making it a noteworthy feature of the NH Orio Al Serio hotel.
Dinner
However, not all feedback was positive. Some guests felt the restaurant was overpriced with certain individuals mentioning limited menu options and expensive drinks. A few reviews noted a less than satisfactory experience with food quality, describing it as disappointing or average. Furthermore, some logistical issues were raised, such as the restaurant being unavailable upon arrival and opening hours starting later in the evening. Despite some criticisms, the majority of guests seemed to enjoy their dinner at the hotel, making it a generally favorable aspect of their stay at NH Orio Al Serio.
Rooms
Guests often remark on the overall cleanliness and tidiness of both rooms and bathrooms, describing them as cozy, comfortable and very well-maintained. The modern design and furnishings further enhance their comfort. Specific mentions of amenities include large TVs, soundproofed windows and well-stocked facilities, contributing to a pleasant and seamless experience.
However, some issues have been noted, such as problems with room temperature control, occasionally malfunctioning electronic equipment and occasional unpleasant odors. Some rooms also face noise from the highway and airport, particularly if windows are opened. Despite these minor drawbacks, the general consensus is that the rooms offer a high level of comfort and convenience, making them suitable for both short and extended stays.
Overall, the rooms at NH Orio Al Serio offer a good balance of functionality and comfort, providing a restful environment for travelers seeking proximity to the airport and needing a reliable place to stay.
Beds
Cleanliness
The rooms are also described as spacious, well-equipped and perfectly maintained. Guests appreciate the clean linens, cleaning comfort and overall tidy atmosphere. Additionally, the soundproof windows and functional amenities ensure a quiet and comfortable stay. Furthermore, the hotel's proximity to the airport and a nearby mall adds to its convenience and appeal.
Despite some minor issues, such as occasional brown stains on bedspreads or smelly rooms, the majority of reviews reflect a high standard of cleanliness. The staff is often mentioned as friendly and helpful, further enhancing the guest experience. Overall, NH Orio Al Serio stands out for its cleanliness, making it a reliable choice for travelers seeking a clean and comfortable place to stay.
Staff
The restaurant staff also received commendations for their helpfulness and attentiveness, contributing to a pleasant dining experience. Reviews emphasize the overall friendliness and courtesy of the employees, which significantly enhances the guest experience. The team is described as responsive and professional, fluent in English and capable of addressing and resolving issues promptly.
Despite a few isolated comments about staff needing to be friendlier, the general consensus is overwhelmingly positive with terms like super helpful, wonderful, excellent and amazing frequently used. The staff's polite, accommodating nature and their readiness to assist at any time are recurring themes, making the hotel a highly recommended destination for travelers.
Wi-Fi
Positive points of the hotel’s Wi-Fi service include its availability throughout the premises, meaning guests can connect in various areas without needing to stay in their rooms. The hotel staff, including receptionists who were frequently mentioned as being helpful and friendly, provide travel adapters to further facilitate connectivity needs for international travelers.
Despite these conveniences, the overall sentiment suggests a need for the hotel to enhance the speed and reliability of both its free and paid Wi-Fi options to better meet the needs of its guests. While the basic Wi-Fi suffices for checking emails or casual browsing, those requiring more robust internet performance might encounter difficulties.
Gym
Parking
While the parking is not always free, the cost—ranging from approximately 3 to 5 euros per day—is considered reasonable by several guests. Some reviews emphasize that the parking is affordable, safe and convenient, even for extended stays. However, there are mixed feelings about the cost; some guests feel that parking should be free or less expensive to enhance the overall experience.
For those who prioritize convenience, the on-site parking, which includes free short-period options and ample space, is a major plus. Though certain reviews suggest the parking price could be steep, the consensus leans towards the service being practical and beneficial, especially given its close vicinity to significant locations like the airport and a large shopping area.
Overall, NH Orio Al Serio's parking service is well-regarded for its practicality and safety, despite some concerns over costs. The availability of various parking options ensures that guests can find a suitable arrangement for their needs.
EV charging stations
Family
Guests appreciate the hotel's family-friendly touches, such as a convenient room coffee machine and enough space to ensure a pleasant stay. Despite the occasional mix-up with room details and limited navigation assistance, the hotel remains a practical solution, especially for families taking an early flight. The hotel is also praised for its safe parking facilities and accommodating staff who are kind and helpful.
While there are some concerns regarding the friendliness of the staff towards families and the cost of booking multiple rooms for larger families, NH Orio Al Serio still stands out as a comfortable and convenient option for those traveling with young children. The availability of shuttle services, though charged for families and the close walking distance to nearby attractions further enhance the overall experience.
4 Star
However, some guests express disappointment, noting that certain amenities expected in a four-star establishment are lacking. Issues like the absence of complimentary water, coffee or tea facilities, slippers and kettles are mentioned. Some reviews indicate that the hotel doesn’t provide unique offerings to justify its four-star classification and is missing elements like sauna privileges or included breakfast reservations. This leads to mixed feelings about whether the hotel completely meets the four-star expectations with a few reviewers suggesting that it falls short of this standard.
In summary, while the 'NH Orio Al Serio' receives good reviews overall and offers many qualities fitting a four-star hotel, there are recurrent remarks about missing amenities that prevent some guests from fully endorsing its four-star status.
Business
Facilities cater well to business needs with amenities and meeting rooms available, ensuring it is equipped for work-related travel. It offers a clean and professional environment, ideal for organizing business meetings or staying productive. Despite some comments on limited facilities, the overall feedback highlights the hotel’s adequacy for business purposes. This makes NH Orio Al Serio a pragmatic choice for business passengers looking for efficiency and comfort during their brief stays.
Accessible
Despite some challenges, like the limited shuttle service and less-than-ideal overall accessibility, the easy walking path from the airport makes it a practical choice for travelers needing disabled access. The hotel's proximity to the airport combined with a good service reputation makes it reasonably easy to find, although the accessibility experience can vary.
Honeymoon
Dog Friendly
No, NH Orio Al Serio doesn't have any pool.
No, a spa isn't available at NH Orio Al Serio.
Yes, NH Orio Al Serio welcomes dogs.
Yes, parking facilities are available at NH Orio Al Serio.
Yes, NH Orio Al Serio has a gym.
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