4-Star HotelThis hotel offers a wide range of recreational facilities including an indoor pool, spa, tennis courts, bowling alley and an outdoor gym. It is suitable for guests looking for activities and relaxation.
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Summary of reviews related to the '4 Star' categoryThe Granada Conference, Wellness and Sport Hotel has received mixed feedback regarding its four-star rating, primarily due to inconsistencies in room standards and services. Guests have pointed out that the lack of air conditioning in the bedrooms and outdated equipment do not align with the expectations of a four-star hotel. The check-out process, particularly on busy Sunday mornings, has also been highlighted as needing improvement, given its lengthy duration due to understaffed reception. While the hotel does offer some four-star facilities, including general amenities, the absence of key features such as an à la carte restaurant and black tea has been noted. Overall, reviews suggest that while the hotel has some four-star elements, it falls short in several crucial areas that affect the overall guest experience.
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