Orem40.27278500,
-111.70548700,
427 West University Parkway(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsGuests praise Comfort Inn & Suites Orem - Provo for its prime location in Orem, near Interstate 15, which offers easy access to shopping centers, restaurants and Utah Valley University. The hotel is noted for its overall convenience and value, featuring cleanliness, comfortable beds and a friendly, accommodating staff that often goes above and beyond, such as assisting with ice and snow removal.
The complimentary breakfast receives positive feedback for its variety and quality with an array of options like waffles, scrambled eggs and bagels. Staff professionalism enhances the breakfast experience despite minor criticisms about repetitiveness and limited gluten-free options.
Rooms are often described as spacious, clean, comfortable and quiet. Guests appreciate the diligent housekeeping, large room sizes and pleasant ambiance, although some mentioned minor issues like worn-out furnishings and occasional delays in room readiness.
Cleanliness is a highlighted strength with most reviews noting immaculate conditions and efficient staff. Despite a few observations of worn furnishings and specific cleanliness concerns in common areas, the hotel maintains a satisfactory level of hygiene.
The staff consistently receives high praise for their professionalism and friendliness, contributing significantly to the positive guest experience. The indoor, heated pool and jacuzzi are popular features, particularly for families, though occasional maintenance issues were noted.
Comfort beds are frequently highlighted with most guests finding them very comfortable, though opinions on firmness vary. Overall, Comfort Inn & Suites Orem - Provo stands out for its strategic location, excellent staff and clean, comfortable accommodations. Show more
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Dog Friendly Hotel
This hotel offers spacious suites and stunning views, providing a comfortable environment for guests traveling with dogs. It is also tagged as a pet-friendly hotel.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, $ 20 per booking
Should the dog owner notify you before checking in? Not necessarily
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 50 Lbs
Do you provide any specials, treats and toys (check all that apply)?
Gift basket
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must be kenneled if left alone for Housekeeping service
Is there a refundable deposit to guard against damages? Yes
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Answers last updated by Comfort Inn & Suites Orem - Provo
This hotel includes a pool and provides comfortable accommodations at an affordable price. Comfort Inn & Suites are known for their reliable service and convenient amenities.
Indoor Pool
Location of the pool:Indoor pool
When is the pool open?All year
Opening hours:08:00 - 00:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Towels
The water of the pool is sanitized using:
Chlorine
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Comfort Inn & Suites Orem - Provo
Comfort Inn & Suites typically offer complimentary parking for guests. Its location between Orem and Provo suggests accessibility and sufficient parking facilities.
Accessible Hotel
Accessible rooms are available at this hotel, including a specific 1 King Bed, Nonsmoking, Accessible room type designed for guests requiring enhanced accessibility features.
Hotel with Indoor Pool
This Comfort Inn & Suites property is equipped with an indoor pool, offering a common and expected hotel facility for swimming.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 61
Please suggest which room type a family with one child should choose and where the child will sleep: Our Two Queen rooms are comfortable for a family with one child as they have two beds.
Please suggest which room type a family with two children should choose and where the children will sleep: Our Two Queen Suites are comfortable for a family of this size as they have two beds and a pull out sofa bed.
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:
Swimming pool suitable for children
Answers last updated by Comfort Inn & Suites Orem - Provo
King RoomThis room includes free Wi-Fi, a satellite TV and a coffee maker.
Queen Room with Two Queen BedsThis room includes free Wi-Fi, a satellite TV and a coffee maker.
King Suite - Non-SmokingThis room includes free Wi-Fi, a satellite TV and a coffee maker.
King Room - Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This family room is air-conditioned and has a TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Queen Family Suite with Two Queen Beds - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 3 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Orem, the Comfort Inn & Suites Orem - Provo offers an exceptionally convenient location that guests repeatedly praise. Situated just off Interstate 15, the hotel provides easy access for travelers, making it an ideal stop for those on the go. The proximity to a variety of shopping centers, restaurants and essential amenities adds to its allure, catering to both short and extended stays.
Visitors appreciate the hotel's cleanliness, comfortable beds and the overall value offered. The friendly and accommodating staff enhance the welcoming atmosphere, often going the extra mile, such as assisting guests with tools to clear ice and snow from their cars. Additionally, the complimentary parking and the tranquil surroundings despite being near the highway contribute to a stress-free experience.
The hotel’s central location serves as a significant advantage, conveniently positioning guests near Utah Valley University and a plethora of dining options, including a nearby Krispy Kreme Doughnut shop. The positive mention of a satisfying breakfast further adds to the appeal, ensuring that guests are well-fueled for their day’s adventures.
In summary, Comfort Inn & Suites Orem - Provo stands out for its prime location, courteous staff and clean, comfortable accommodations, making it a favorable choice for travelers seeking convenience and comfort in Orem.
Breakfast
The breakfast at Comfort Inn & Suites Orem - Provo generally received positive feedback from guests. Many praised the variety and quality, describing it as good, delicious and featuring a wide range of options that included waffles, scrambled eggs, toast, bagels, cereals, oatmeal, coffee and juices. It was noted that the buffet was more than adequate, providing a satisfactory start to the day with several choices available.
Some guests highlighted the professional and friendly staff, who contributed positively to their breakfast experience. The breakfast was also mentioned in conjunction with the hotel's good location, adding to the overall convenience for guests.
However, a few reviews pointed out areas for improvement. Some found the breakfast basic and repetitive after a few days and there were mentions of a lack of options for gluten-free diets. Others noted delays in refilling items and a desire for a better selection of fruits and hot food.
Nonetheless, the consensus indicates that the breakfast at Comfort Inn & Suites Orem - Provo is a strong aspect of the stay, often exceeding expectations and providing a good variety to suit most guests.
Rooms
Comfort Inn & Suites Orem - Provo offers spacious, well-kept rooms that guests frequently describe as clean, comfortable and quiet. Many reviewers appreciated the comfy beds and the overall cleanliness, noting that the housekeepers do a wonderful job. Large room sizes and a pleasant aroma add to the positive experience. The convenient location near UVU and various restaurants is another highlight, cited as a significant advantage by many guests. Handicapped rooms are also available, catering to diverse needs.
While the majority of reviews are positive, a few guests mentioned issues such as torn wallpaper and carpet and occasional delays in room readiness. Despite these minor setbacks, the overall value and comfort provided by the hotel seem to outweigh the negatives, making it a reliable choice for travelers looking for a comfortable stay in Orem - Provo.
Beds
The Comfort Inn & Suites Orem - Provo generally receives positive feedback regarding the comfort of its beds. Most guests describe the beds as comfortable with several specifically calling them very comfortable or noting the beds were super comfortable. The beds seem to meet the needs of travelers, as many reviewers consistently highlight their satisfaction. However, there are a few mixed opinions; some guests found the mattresses too hard, too soft or noted issues with wear and tear like depressions in the middle of the bed. Overall, while the majority of guests slept comfortably, individual preferences and experiences varied.
Cleanliness
Comfort Inn & Suites Orem - Provo provides a generally positive experience, particularly in terms of cleanliness and comfort. Guests frequently described the rooms as very clean and comfortable with some noting that everything was immaculate from check-in to departure. The friendly and accommodating staff also contributed to the pleasant atmosphere, enhancing the overall experience.
While many reviews emphasized the cleanliness of the rooms, a few guests observed some minor issues, such as worn-out room furnishings and less-than-ideal soundproofing. Some also mentioned specific cleanliness concerns, such as dirty hallway carpets and remnants left in communal areas.
Despite these occasional drawbacks, most visitors found the hotel's cleanliness satisfactory and appreciated the comfortable beds and convenient location. The hotel’s readiness to assist guests during emergencies—like allowing cancellations due to storm warnings—further underscored the positive aspects of their stay. Overall, Comfort Inn & Suites Orem - Provo meets expectations for a clean and comfortable stay with a dedicated staff.
Staff
The staff at Comfort Inn & Suites Orem - Provo consistently receives high praise from guests. Reviewers highlight their professionalism and friendliness, mentioning that front desk personnel, housekeeping and kitchen staff a all very nice and accommodating. Guests appreciate the considerate and responsive nature of the employees, noting instances of above-and-beyond helpfulness. Overall, the team is described as pleasant, welcoming and always ready to assist with any requests, making stays at the hotel more enjoyable.
Pool
The Comfort Inn & Suites Orem - Provo boasts an indoor, heated pool and jacuzzi, making it a popular feature among guests, especially families with children. Many guests appreciated the option of an indoor pool, noting that their kids particularly enjoyed it. While the pool generally received positive feedback, there were a few drawbacks mentioned, such as occasional unavailability and issues with the hot tub's condition. Despite these minor concerns, the pool and hot tub are overall well-liked highlights of the hotel's amenities.
Yes, Comfort Inn & Suites Orem - Provo has pool(s) that belong to one or more of the following categories: Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Comfort Inn & Suites Orem - Provo.
Yes, Comfort Inn & Suites Orem - Provo welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Comfort Inn & Suites Orem - Provo.