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Summary of reviewsEuropa Hotel-Kutaisi enjoys an enviable location, conveniently close to Kutaisi Airport, making it ideal for travelers with early flights or late-night arrivals. The hotel provides hassle-free travel solutions, including free airport transfers and ample parking. Additionally, its peaceful setting ensures a quiet night's sleep despite its proximity to the main road with easy access to the city center, food options and other services.
The hotel offers a delightful dining experience that guests appreciate. With a restaurant that ensures delicious, reasonably priced meals, visitors can enjoy excellent Georgian multi-course dinners and tasty local dishes. Despite occasional closures of the main restaurant, the diligent staff ensures a quality dining experience by arranging for meals on demand. Nearby restaurants and cafes further enhance dining choices, featuring a family ambiance and delectable Georgian cuisine.
Guests speak highly of the hotel’s clean, spacious and comfortable rooms. Clean linens, snowy white bedding and functional room amenities such as tea sets, kettles, toiletries, robes and slippers contribute to a pleasant stay. Although the rooms are modest, their cleanliness and tidy presentation, coupled with large, comfortable beds, guarantee a restful experience. The hotel’s quiet rooms with some offering courtyard views, add to the serene atmosphere.
Cleanliness is a notable strength of Europa Hotel-Kutaisi with guests frequently commenting on the spotless conditions of rooms and communal areas. The hotel maintains meticulous hygiene standards, ensuring clean towels, blankets and a tidy atmosphere throughout. The staff's super hygienic cleaning practices further reflect their commitment to guest satisfaction.
The hotel prides itself on an exceptional team dedicated to providing outstanding service. Guests consistently laud the friendly and hospitable nature of the staff with standout employees like Konstantine and Beka receiving frequent praise. The staff's responsiveness, politeness and personalized attention contribute significantly to the positive guest experience.
While guests have mixed feelings about the beds, many find them comfortable and sufficient for a restful night's sleep. Despite some remarks about older, saggy or squeaky beds, the general consensus is that the beds meet guests' needs, particularly for short stays.
In summary, Europa Hotel-Kutaisi stands out as a perfect choice for travelers seeking comfort, convenience and excellent service. Its proximity to the airport, clean and comfortable rooms, exceptional dining options and dedicated staff make it an ideal option for a hassle-free and enjoyable stay.
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