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Summary of reviewsOptimum Apartment - Self check-in Opfikon offers a strategically located accommodation option for travelers visiting Zurich. Situated near the Glattbrugg train station with a tram station next door and a subway station only four minutes away, guests benefit from seamless transit to Zurich's main attractions and the airport. The property's proximity to the city center, accessible by an 8-minute train ride or a 15-minute drive, provides a balance of accessibility and the tranquility of a quieter neighborhood. The area is complemented by nearby shops, enhancing convenience for guests seeking daily essentials. The apartments are praised for their cleanliness and pleasant ambiance, making them appealing for both short and extended stays, despite minor issues with entrance door codes.
The rooms at Optimum Apartment are modern, stylishly furnished, and match advertised pictures, offering essential amenities such as a small fridge, coffee machine, microwave, and kettle. Although the rooms are clean and fresh, some face train tracks and can be noisy. The beds are relatively comfortable but may be narrow for couples, and while rooms are well-equipped, they vary in size and can feel small and dark to some guests. The apartments create a homely atmosphere with modern touches, ideal for travelers seeking a comfortable and well-situated base in Opfikon.
Cleanliness receives mixed reviews, with many guests appreciating the well-maintained rooms equipped with modern furniture. However, common areas like corridors and elevators are often found lacking in cleanliness due to the hotel's self-check-in model, leading to occasional dissatisfaction with cleaning services. Despite these issues, the property offers a convenient and accessible location.
The self check-in experience is generally smooth, with great communication during the process, making it a highlight for many guests. The staff's attentiveness and friendliness contribute to a welcoming atmosphere, although there are instances where responsiveness and provision of amenities could be improved. Individual team members, like L.A., garner praise for their exceptional service, problem-solving skills, and prompt assistance, showcasing the potential for pleasant interactions. Some language barriers and service discrepancies exist but do not overshadow the positive examples of commendable service.
Bed comfort is a mixed experience, with many guests finding them comfortable but noting their small size for couples. This has sometimes led to discomfort, although the room size is reasonable with other amenities adding value to the overall experience. Friendly and accommodating service in the restaurant is a notable highlight, contributing positively to the stay.
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