4-Star HotelSummary of reviews related to the '4 Star' categoryQuark Hotel Milano offers a blend of experiences, some of which align well with its four-star rating while others fall short. Positively, guests have praised the hotel for its super friendly and helpful staff, which significantly enhances the overall stay. Cleanliness is another strong point with many mentioning that the rooms are very clean and spacious. The amenities are well-kept and the facilities are described as neat and functional. A standout feature is the breakfast with some guests noting it as one of the best they have encountered in four-star hotels, emphasizing its abundance and quality.
However, there is a noticeable divide in guest opinions regarding the hotel's four-star status. Several reviews express disappointment, questioning the validity of the four-star rating due to the lack of certain expected services and amenities. Specific concerns include the absence of bathrobes and slippers, customary in four-star establishments and issues such as broken items and no daily water bottles provided.
While some guests felt the hotel meets the four-star standards with its quality and service, others compared it to a two-star facility, highlighting that it falls short in certain areas. Despite these discrepancies, the hotel's atmosphere is generally warm, comfortable and provides a generous breakfast, making it a reasonably good choice for those prioritizing cleanliness and friendly service.
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