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Summary of reviewsBurrstone Inn, Ascend Hotel Collection, consistently receives glowing reviews for its strategic location, top-notch amenities, and exceptional service. Situated in a tranquil neighborhood, the hotel offers convenient access to Utica College and Hamilton College, as well as nearby shops and restaurants, making it ideal for both business travelers and college visitors. Guests appreciate the peaceful surroundings and ample parking, complemented by clean, comfortable accommodations and a courteous staff.
The breakfast experience is notably positive, featuring a broad selection of fresh and delicious items such as sausage, eggs, waffles, and potatoes. Guests enjoy the well-maintained breakfast area and commend the staff for their attentiveness and hospitality. Dinner at the hotel's restaurant and bar also receives high praise, with guests appreciating the quality of food, local beer options, and inviting ambiance, further enhanced by friendly staff and entertaining specials.
Rooms at Burrstone Inn are described as spacious, clean, and modern, providing a cozy atmosphere for relaxation. The beds, particularly, are highlighted for their exceptional comfort, ensuring restful nights for guests. The cleanliness of the hotel permeates every aspect, from rooms to common areas, contributing to a quiet and pleasant stay.
The staff consistently earns accolades for their warm service and professionalism, going the extra mile to ensure guests feel valued and comfortable. The pool, while generally well-regarded for its inviting setting, occasionally requires maintenance but remains a pleasant amenity during the summer months.
Overall, Burrstone Inn is celebrated for harmonizing value, comfort, and convenience, making it a deserving choice for travelers seeking a clean and welcoming hotel experience enhanced by exceptional service and amenities.
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