Ingenia Holidays Middle Rock
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Summary of reviewsIngenia Holidays Middle Rock has garnered widespread positive feedback from guests, particularly for its prime location, accommodation comfort and excellent facilities. Nestled near the beach and several key attractions like One Mile Beach, Tomaree Coastal Walk and Port Stephens hotspots, the property offers easy accessibility, making it a convenient base for exploring. The on-site amenities like the pool and restaurant further enhance its appeal, contributing to a relaxing and enjoyable stay.
The dining experience at Ingenia Holidays Middle Rock receives high marks for its variety and quality. Guests appreciate the convenience of the on-site cafe and restaurant serving delicious meals from breakfast to dinner. The standout feature of a QR code-based in-room ordering system adds to the dining convenience. Although the cafe and shop/bar are closed on certain days, the overall communication and friendly service provided by staff garner positive reviews.
Accommodations at Ingenia Holidays Middle Rock are frequently praised for their spaciousness, cleanliness and comfort. Modern, well-equipped cabins, comfortable beds and ample space for families make for a pleasant and practical stay. While there are occasional remarks about rooms needing deeper cleaning or minor repairs, the general consensus leans towards a positive experience, emphasizing cleanliness and modern conveniences.
The exceptional friendliness and helpfulness of the staff significantly contribute to guests' positive experiences. Staff at the reception, grounds and restaurant are particularly noted for their courteous and proactive service, often going above and beyond to assist with special requests.
The pool facilities are another highlight, especially appreciated by families. Described as fantastic and well-maintained, the pool area includes heated pools and a specialized shallow area for toddlers. The pool area, in conjunction with play equipment, ensures an enjoyable experience for both kids and adults. While occasional issues like a non-working heated plunge pool were noted, they were exceptions rather than the norm.
Parking at the property receives mixed reviews. While convenient parking next to cabins and secure underground options are appreciated, some guests find the spaces narrow and challenging to navigate.
The comfort level of beds varies among guests with many finding them comfortable and conducive to a good night's sleep, while others faced issues with softness and mattress quality.
For guests with disabilities, the property offers generally positive accessibility with specific cabins catering to such needs and recreational facilities being accessible.
Overall, Ingenia Holidays Middle Rock is lauded for its beautiful location, family-friendly atmosphere, clean and comfortable accommodations, excellent dining options and exceptional staff, making it a desirable destination for both relaxation and adventure. Despite minor areas for improvement, the property consistently provides a pleasant and enjoyable holiday experience for its guests.
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The dining experience at Ingenia Holidays Middle Rock receives high marks for its variety and quality. Guests appreciate the convenience of the on-site cafe and restaurant serving delicious meals from breakfast to dinner. The standout feature of a QR code-based in-room ordering system adds to the dining convenience. Although the cafe and shop/bar are closed on certain days, the overall communication and friendly service provided by staff garner positive reviews.
Accommodations at Ingenia Holidays Middle Rock are frequently praised for their spaciousness, cleanliness and comfort. Modern, well-equipped cabins, comfortable beds and ample space for families make for a pleasant and practical stay. While there are occasional remarks about rooms needing deeper cleaning or minor repairs, the general consensus leans towards a positive experience, emphasizing cleanliness and modern conveniences.
The exceptional friendliness and helpfulness of the staff significantly contribute to guests' positive experiences. Staff at the reception, grounds and restaurant are particularly noted for their courteous and proactive service, often going above and beyond to assist with special requests.
The pool facilities are another highlight, especially appreciated by families. Described as fantastic and well-maintained, the pool area includes heated pools and a specialized shallow area for toddlers. The pool area, in conjunction with play equipment, ensures an enjoyable experience for both kids and adults. While occasional issues like a non-working heated plunge pool were noted, they were exceptions rather than the norm.
Parking at the property receives mixed reviews. While convenient parking next to cabins and secure underground options are appreciated, some guests find the spaces narrow and challenging to navigate.
The comfort level of beds varies among guests with many finding them comfortable and conducive to a good night's sleep, while others faced issues with softness and mattress quality.
For guests with disabilities, the property offers generally positive accessibility with specific cabins catering to such needs and recreational facilities being accessible.
Overall, Ingenia Holidays Middle Rock is lauded for its beautiful location, family-friendly atmosphere, clean and comfortable accommodations, excellent dining options and exceptional staff, making it a desirable destination for both relaxation and adventure. Despite minor areas for improvement, the property consistently provides a pleasant and enjoyable holiday experience for its guests.
Holiday Park with Swimming Pool
Middle Rock Holiday Resort features pools with water slides and a giant covered jumping pillow. It offers a range of accommodation options suitable for families.
Children's Pool Pool Water Slide Outdoor Pool
Number of pools 2
Pool 1 information:
Location of the pool: Outdoor pool
Show more...Cheap Holiday Park
This holiday park offers affordable accommodation with family-friendly facilities. It is a practical choice for budget-conscious travelers.
4-Star Holiday Park
Ingenia Holidays Middle Rock provides a family-friendly environment. It's located near One Mile, offering easy access to the beach. The holiday park offers a range of activities and facilities.
Holiday Park with Outdoor Pool
This holiday park is frequently praised for its kid-friendly pool area, specifically highlighting the presence of water slides.
Holiday Park with Pool Water Slide
Features a swimming pool with a water slide, providing a fun and engaging water play experience for children. The holiday park provides a range of accommodation options and family-friendly facilities.
Holiday Park with Children's Pool
This holiday park property is expected to include pool facilities that are family-oriented, providing a swimming option for children.
Holiday Park with Parking
Accessible Holiday Park
Guest Reviews
The location of Ingenia Holidays Middle Rock stands out as a key highlight among guests. Nestled close to the beach and several key attractions, it offers easy access to One Mile Beach, Tomaree Coastal Walk and various Port Stephens hotspots. Guests appreciate the convenience of having public transport right at the front and a Koala park next door, making it easy to explore.
The proximity to Nelson Bay and its amenities, shops and restaurants is a significant plus with only a short drive needed to reach these destinations. It's a perfect spot for families with accommodations like clean, modern cabins that comfortably fit a family of four or more. The property also features fantastic on-site facilities, including a pool and an acclaimed restaurant, enhancing its appeal.
For those preferring a bit of nature, the bush camping area and beautiful, quiet surroundings offer a nice retreat. The location is described as central, well-located and convenient, making it a great base for exploring the region. However, some reviews do note that a car is necessary to fully enjoy the area’s attractions. Regardless, the combination of serene natural beauty, accessibility and quality facilities makes Ingenia Holidays Middle Rock a desirable destination for both relaxation and adventure.
Ingenia Holidays Middle Rock offers a convenient and enjoyable dining experience right on site. The cafe and restaurant, which operate from breakfast through dinner, provide a variety of delicious meals that guests have praised for their taste and quality. The option to scan a QR code in-room to order and pay for food, drinks and coffee for quick counter pick-up has been appreciated as a great idea. Despite the café and shop/bar being closed on Mondays and Tuesdays, guests have highlighted the excellent communication with the owners and the friendly staff.
The diverse menu and the dining atmosphere have received positive feedback. Guests noted that even when the restaurant was closing down, they still managed to get take-away dinners. The seniors' meals are particularly noted for being both lovely and affordable. With the café located near the pool, it adds an extra layer of convenience and enjoyment for guests who want to relax in the parkland settings. All in all, the on-site restaurant is seen as a significant bonus, contributing to the overall pleasant stay at Ingenia Holidays Middle Rock.
Ingenia Holidays Middle Rock offers a range of accommodations that generally receive high praise for their spaciousness, cleanliness and comfort. Guests have highlighted the cabins as being especially roomy, tidy and well-equipped with modern amenities. Many reviews appreciated the comfortable beds and the ample space that was perfect for families, noting that even larger groups felt well-accommodated. Newly renovated and modern rooms have been specifically mentioned as positive features, contributing to a pleasant stay.
The property's location adds to its appeal, being within walking distance to pools, a cafe and other facilities. Guests appreciated the proximity to local towns and beaches, making it a convenient base for excursions.
While overall feedback is positive, there are occasional remarks about rooms needing deep cleans or minor repairs. Some cabins were noted as outdated and a few guests experienced issues with cleanliness, such as cockroaches and blocked drains. However, these instances appear to be exceptions rather than the rule.
The well-organized complex with its inviting play and pool areas, adds to the family-friendly atmosphere. Modern conveniences like large TVs and well-stocked kitchens enhance the overall experience, making Ingenia Holidays Middle Rock a comfortable and practical choice for many visitors.
At Ingenia Holidays Middle Rock, comfort levels of the beds received mixed feedback from guests. Many visitors praised the beds for being super comfy and comfortable with several mentioning very comfortable beds and even excellent bedding experiences. The warm, large, comfy beds and pillows added to the overall satisfaction of many travelers.
However, not all reviews were glowing. Some guests felt that certain beds were too soft or not comfortable at all. Complaints about feeling springs in the mattresses, beds being unstable and having a sense of two single beds joined together were also noted. Delivery of fresh towels by the evening shift and a single wardrobe were mentioned, but did not overshadow the bed experience for some guests.
In summary, while the majority found the beds at Ingenia Holidays Middle Rock to be comfortable and conducive to a good night's sleep, there were pockets of dissatisfaction regarding comfort and quality, indicating room for improvement in the bedding department.
Ingenia Holidays Middle Rock has garnered praise for its cleanliness across various guest reviews. Many visitors noted the cabins to be clean upon arrival with some highlighting the spacious and comfortable nature of the accommodations. Clean and modern facilities, well-kept grounds and spotless linens were frequently mentioned as positive aspects of their stay.
Guests appreciated the fresh and tidy appearance of the units with some stating that the cleanliness was better than the majority of hotels they've experienced. The amenities throughout the park, including the communal areas, were often described as clean and well-maintained, adding to the overall positive experience of staying at the location.
However, there were occasional criticisms regarding the thoroughness of the cleaning. Some guests encountered dust under beds, spider webs and dirty floors, signaling a need for more meticulous cleaning in certain areas. In a few instances, cleaners were required to return to address these issues. Despite these points, the general consensus leaned towards a favorable impression of cleanliness, ensuring a comfortable and pleasant stay for many visitors.
Overall, while some improvements could be made, Ingenia Holidays Middle Rock manages to provide clean, comfortable and inviting accommodations, making it a recommended choice for travelers seeking a well-kept and attractive holiday destination.
The reviews of Ingenia Holidays Middle Rock shine a spotlight on the remarkable staff, who are frequently noted for their friendliness, helpfulness and exceptional service. Guests consistently praise the staff for being very courteous, polite and down-to-earth with some individuals receiving special mentions for their outstanding support. Communication from the resort, including text messages, has been appreciated for keeping guests well-informed.
Guests have found the staff at reception to be particularly noteworthy, often describing them as amazing, welcoming and super helpful. The staff’s willingness to assist with special requests, such as late check-ins and even offering to post back items, has been highlighted as exemplary customer service. Grounds and restaurant staff are also commended for their friendliness and helpful attitudes, contributing to a pleasant dining experience and well-maintained surroundings.
However, there were a few less favorable comments mentioning instances of unfriendliness and a lack of hospitality from certain staff members, but these seem to be exceptions. The overall impression from the reviews is that the staff at Ingenia Holidays Middle Rock play a significant role in creating a positive and welcoming atmosphere for guests with their friendly demeanor and readiness to assist leaving a lasting impression on visitors.
As for the property itself, remarks about cleanliness and the quality of food further complement the positive experiences, making Ingenia Holidays Middle Rock an inviting destination enhanced by its dedicated team.
Guests at Ingenia Holidays Middle Rock have expressed mixed feelings regarding the Wi-Fi service. On the positive side, some reviewers appreciated that the Wi-Fi was good and praised the availability of free Wi-Fi around the property. However, a significant number of guests encountered issues with the internet connectivity. Many noted that the Wi-Fi had a habit of dropping out frequently and the connection quality was often inadequate for streaming, including difficulties accessing Netflix. Other guests mentioned that the Wi-Fi couldn't even handle basic text-based sites and described the internet as ordinary or even frustrating. While the presence of free Wi-Fi is a commendable feature, travelers seeking reliable and robust internet access might find it lacking at this location.
Ingenia Holidays Middle Rock is highly praised for its exceptional pool facilities, making it an appealing destination for families and travelers seeking relaxation and fun. Guests frequently described the pool as fantastic, amazing, lovely and clean with well-maintained areas adding to the overall appeal. The pool area itself garnered compliments for being spacious with a variety of pools catering to all ages, including large pools, heated pools and a specialized shallow heated area ideal for toddlers and late arrivals.
The pools and accompanying play equipment ensured that kids had a blast with features like the leap slide pool and jumping on the pool contributing to an exciting experience. Adults appreciated the heated spas and the warm water that provided a soothing retreat. Despite one review mentioning that the heated plunge pool was not working at the time of their visit, the overall sentiment about the pool area was overwhelmingly positive.
Guests also enjoyed the synergy between the pool area and other facilities such as the spa and restaurant, making it a well-rounded destination. The friendly staff further enhanced guests' experiences, ensuring a delightful stay at this well-appointed holiday park.
Ingenia Holidays Middle Rock has received a variety of feedback regarding its parking facilities. Positive aspects include the convenience of having parking spaces located immediately beside the cabins and cottages, which makes loading and unloading luggage straightforward. Other guests have appreciated the secure parking options, including allocated, secure underground parking spaces. They found the general availability of parking to be satisfactory, describing it as great and excellent.
However, there are notable drawbacks mentioned by some guests, who described the parking areas as very narrow, tight and challenging to navigate. Some also highlighted that certain vehicles occupied multiple spots inappropriately, exacerbating the scarcity of space. The small carports and cramped conditions around the park were commonly cited as an issue, making parking difficult and tricky to maneuver in and out of.
Ingenia Holidays Middle Rock provides a generally positive experience in terms of accessibility for guests with disabilities. The location is deemed convenient, being close to essential amenities and facilities. Guests with mobility issues will find it manageable to walk to and from the parking area. There are specific cabins available that cater to disabled guests, ensuring that accommodations are accessible.
The property features a heated spa and three swimming pools, highlighting accessible recreational facilities. Additionally, a nearby café adds to the convenience for guests. While some aspects like the toilet space can be a bit cramped, visitors have still managed to use these facilities effectively. Overall, apart from needing a car for optimal accessibility, Ingenia Holidays Middle Rock offers a comfortable and accommodating stay for guests with disabilities.
The pool at Ingenia Holidays Middle Rock is frequently praised by guests, particularly for its kid-friendly features. The presence of water slides adds an extra layer of enjoyment, making it a highlight for families. Children particularly seem to love the slides and have a great time jumping and splashing around in the pool area. The pool and its slides consistently appear as a major attraction in reviews, reflecting their significant contribution to the overall guest experience.
Families visiting Ingenia Holidays Middle Rock will find that the children's pool area is a major highlight of their stay. The kids pool has garnered praise for being amazing and offering great facilities tailored specifically for children. The water slide adds an extra layer of fun that kids thoroughly enjoy. Beyond the pool, the site offers other engaging activities such as a jumping pillow, which is frequently mentioned and highly appreciated by the young guests. Overall, the pool area, combined with these additional amenities, creates a delightful and entertaining environment for children at Ingenia Holidays Middle Rock.
Ingenia Holidays Middle Rock enjoys high praise for its outdoor pool facilities, consistently highlighted as a standout feature among guests. With a variety of swimming pools, including a heated spa, visitors find ample opportunity for relaxation and enjoyment. The friendly atmosphere and pleasant reception staff enhance the overall experience, making the pool area a welcoming and enjoyable space.
Families particularly appreciate the pool with amenities such as a jumping pillow and a nearby café/bar adding to the appeal. The communal BBQ area and engaging activities in the surroundings further complement the poolside enjoyment, providing a well-rounded recreational experience.
While an injury incident was noted, it did not overshadow the generally positive reception of the pool facilities. Despite this, the consensus remains that the pool with its heated option and well-maintained surroundings, stands out as a key attraction at Ingenia Holidays Middle Rock.
Location Show Map
Location
The proximity to Nelson Bay and its amenities, shops and restaurants is a significant plus with only a short drive needed to reach these destinations. It's a perfect spot for families with accommodations like clean, modern cabins that comfortably fit a family of four or more. The property also features fantastic on-site facilities, including a pool and an acclaimed restaurant, enhancing its appeal.
For those preferring a bit of nature, the bush camping area and beautiful, quiet surroundings offer a nice retreat. The location is described as central, well-located and convenient, making it a great base for exploring the region. However, some reviews do note that a car is necessary to fully enjoy the area’s attractions. Regardless, the combination of serene natural beauty, accessibility and quality facilities makes Ingenia Holidays Middle Rock a desirable destination for both relaxation and adventure.
Dinner
The diverse menu and the dining atmosphere have received positive feedback. Guests noted that even when the restaurant was closing down, they still managed to get take-away dinners. The seniors' meals are particularly noted for being both lovely and affordable. With the café located near the pool, it adds an extra layer of convenience and enjoyment for guests who want to relax in the parkland settings. All in all, the on-site restaurant is seen as a significant bonus, contributing to the overall pleasant stay at Ingenia Holidays Middle Rock.
Rooms
The property's location adds to its appeal, being within walking distance to pools, a cafe and other facilities. Guests appreciated the proximity to local towns and beaches, making it a convenient base for excursions.
While overall feedback is positive, there are occasional remarks about rooms needing deep cleans or minor repairs. Some cabins were noted as outdated and a few guests experienced issues with cleanliness, such as cockroaches and blocked drains. However, these instances appear to be exceptions rather than the rule.
The well-organized complex with its inviting play and pool areas, adds to the family-friendly atmosphere. Modern conveniences like large TVs and well-stocked kitchens enhance the overall experience, making Ingenia Holidays Middle Rock a comfortable and practical choice for many visitors.
Beds
However, not all reviews were glowing. Some guests felt that certain beds were too soft or not comfortable at all. Complaints about feeling springs in the mattresses, beds being unstable and having a sense of two single beds joined together were also noted. Delivery of fresh towels by the evening shift and a single wardrobe were mentioned, but did not overshadow the bed experience for some guests.
In summary, while the majority found the beds at Ingenia Holidays Middle Rock to be comfortable and conducive to a good night's sleep, there were pockets of dissatisfaction regarding comfort and quality, indicating room for improvement in the bedding department.
Cleanliness
Guests appreciated the fresh and tidy appearance of the units with some stating that the cleanliness was better than the majority of hotels they've experienced. The amenities throughout the park, including the communal areas, were often described as clean and well-maintained, adding to the overall positive experience of staying at the location.
However, there were occasional criticisms regarding the thoroughness of the cleaning. Some guests encountered dust under beds, spider webs and dirty floors, signaling a need for more meticulous cleaning in certain areas. In a few instances, cleaners were required to return to address these issues. Despite these points, the general consensus leaned towards a favorable impression of cleanliness, ensuring a comfortable and pleasant stay for many visitors.
Overall, while some improvements could be made, Ingenia Holidays Middle Rock manages to provide clean, comfortable and inviting accommodations, making it a recommended choice for travelers seeking a well-kept and attractive holiday destination.
Staff
Guests have found the staff at reception to be particularly noteworthy, often describing them as amazing, welcoming and super helpful. The staff’s willingness to assist with special requests, such as late check-ins and even offering to post back items, has been highlighted as exemplary customer service. Grounds and restaurant staff are also commended for their friendliness and helpful attitudes, contributing to a pleasant dining experience and well-maintained surroundings.
However, there were a few less favorable comments mentioning instances of unfriendliness and a lack of hospitality from certain staff members, but these seem to be exceptions. The overall impression from the reviews is that the staff at Ingenia Holidays Middle Rock play a significant role in creating a positive and welcoming atmosphere for guests with their friendly demeanor and readiness to assist leaving a lasting impression on visitors.
As for the property itself, remarks about cleanliness and the quality of food further complement the positive experiences, making Ingenia Holidays Middle Rock an inviting destination enhanced by its dedicated team.
Wi-Fi
Pool
The pools and accompanying play equipment ensured that kids had a blast with features like the leap slide pool and jumping on the pool contributing to an exciting experience. Adults appreciated the heated spas and the warm water that provided a soothing retreat. Despite one review mentioning that the heated plunge pool was not working at the time of their visit, the overall sentiment about the pool area was overwhelmingly positive.
Guests also enjoyed the synergy between the pool area and other facilities such as the spa and restaurant, making it a well-rounded destination. The friendly staff further enhanced guests' experiences, ensuring a delightful stay at this well-appointed holiday park.
Parking
However, there are notable drawbacks mentioned by some guests, who described the parking areas as very narrow, tight and challenging to navigate. Some also highlighted that certain vehicles occupied multiple spots inappropriately, exacerbating the scarcity of space. The small carports and cramped conditions around the park were commonly cited as an issue, making parking difficult and tricky to maneuver in and out of.
Accessible
The property features a heated spa and three swimming pools, highlighting accessible recreational facilities. Additionally, a nearby café adds to the convenience for guests. While some aspects like the toilet space can be a bit cramped, visitors have still managed to use these facilities effectively. Overall, apart from needing a car for optimal accessibility, Ingenia Holidays Middle Rock offers a comfortable and accommodating stay for guests with disabilities.
Pool Water Slide
Children's Pool
Outdoor Pool
Families particularly appreciate the pool with amenities such as a jumping pillow and a nearby café/bar adding to the appeal. The communal BBQ area and engaging activities in the surroundings further complement the poolside enjoyment, providing a well-rounded recreational experience.
While an injury incident was noted, it did not overshadow the generally positive reception of the pool facilities. Despite this, the consensus remains that the pool with its heated option and well-maintained surroundings, stands out as a key attraction at Ingenia Holidays Middle Rock.
Yes, Ingenia Holidays Middle Rock has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Ingenia Holidays Middle Rock.
No, Ingenia Holidays Middle Rock doesn't allow dogs.
Yes, parking facilities are available at Ingenia Holidays Middle Rock.
No, Ingenia Holidays Middle Rock doesn't have a gym.
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