Hilton Garden Inn Omaha Downtown-Old Market Area
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Summary of reviewsThe Hilton Garden Inn Omaha Downtown-Old Market Area is a wonderful place for guests to stay at an affordable price. The hotel's staff is friendly, accommodating and takes care of guests from check-in to check-out. The facilities and services exceed expectations, though some rooms may show slight aging. The hotel's location is fantastic with easy access to the downtown area, but some guests felt that the price was slightly inflated. Despite some negative reviews, the majority of guests thoroughly enjoyed their stay. However, it is suggested that improvements such as inclusive parking for guest convenience would be a nice addition. Overall, the Hilton Garden Inn is a great option and many first-time guests are planning on returning in the future.
Categories
Family Friendly Hotel
The hotel features comfortable rooms, an indoor pool, and is located in the Old Market area. Its proximity to attractions and dining makes it a convenient choice for families. The indoor pool offers a recreational option for children.
Hotel near Nightlife Spots
With its downtown location in the Old Market area, this hotel is near numerous bars and entertainment options. Guests can easily walk to various nightlife spots.
Business Hotel
Hilton Garden Inn Omaha Downtown-Old Market Area provides business-friendly amenities and is situated in the Old Market area, offering convenient access to dining and entertainment.
Hotel with Gym
Provides a fitness center for guests to maintain their workout routine. The hotel's central location and comfortable rooms are highly valued.
3-Star Hotel
This hotel is located in the vibrant Old Market Area, offering walking distance access to attractions like the Qwest Center Omaha. It provides complimentary high-speed internet and a comfortable atmosphere with amenities such as an in-room hospitality center.
Hotel with Indoor Pool
This hotel features an indoor pool, providing guests with an on-site option for swimming and recreation.
Hotel with Heated Pool
This hotel provides an indoor heated pool. Hilton Garden Inn hotels typically offer quality recreational facilities for their guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Guest Reviews
The Hilton Garden Inn Omaha Downtown-Old Market Area is a fantastic hotel for anyone looking to explore the beautiful city of Omaha. Located in the heart of downtown, it offers a great central location that is perfect for walking tours and visiting local bars and restaurants. Guests loved the convenience of being able to walk to dinner and even nearby parks to take their pets for a stroll. The hotel is situated just one block away from CHI Event Center and within walking distance of the charming Old Market Area. The location was a key component for many guests in booking this property and they were not disappointed. One guest even described it as an "awesome location!" The convenience of the parking garage right next to the hotel was also a plus for many guests. Additionally, they enjoyed being close to coffee shops, food and other downtown attractions. Overall, the location of this hotel exceeded guests' expectations and made for an unforgettable trip to Omaha.
The Hilton Garden Inn Omaha Downtown-Old Market Area offers guests two different breakfast options, one is a cold serve-yourself option for $6.95 and the other is a full breakfast for $11.95 which includes tip and tax, but the wait time could be long. Some guests thought the options were great and enjoyed the breakfast boxes, while others were disappointed by the quality and overpriced cost. The hotel also received mixed reviews about the service and friendliness of the breakfast staff. Some guests missed having a hot breakfast or complimentary breakfast, but others thought the breakfast experience was exceptional. Some guests also noted that the coffee station could use an upgrade and that breakfast was confusing. Due to the pandemic, there have been changes and limitations to the breakfast experience provided by the hotel.
Guests love the comfortable, spacious and clean rooms of the Hilton Garden Inn Omaha Downtown-Old Market Area. The beds are comfortable and the rooms have all the necessary facilities. Cleanliness is a priority for the hotel with many guests remarking on how clean and updated the rooms are. However, some guests noted that their rooms were outdated and in need of renovation. Some rooms had issues such as noise from outside, burn marks and worn-out beds. The hotel staff also missed cleaning a room on one occasion. Overall, guests appreciate the quality of the rooms and the hotel in general with some suggesting furniture renovations to give the lobby and rooms a fresh look.
Guests who stayed at Hilton Garden Inn Omaha Downtown-Old Market Area have been sharing their thoughts on the hotel's beds in their reviews. The majority of guests had a positive experience with many describing the beds as "very comfortable" or "nice comfy beds." Guests also appreciated the pillows with one review even stating they were "usual Hilton stuff, nice pillows, bed." However, some guests had the opposite experience with descriptions like "the bed was too soft" and "mattress too firm." One guest even stated they felt like they were "sleeping on concrete." Despite these negative experiences, the hotel still had several reviews praising the comfortable beds. Overall, guests seemed pleased with the quality of the rooms and the bedding.
Guests of the Hilton Garden Inn Omaha Downtown-Old Market Area have reported that the hotel is overall very clean with many positive comments regarding the cleanliness of the rooms. The hotel facilities are also noted to be clean and updated. Though some guests mentioned worn or dirty carpets in the hallways or in their rooms, these seem to be the exception rather than the norm. The cleaning staff received praise for their friendliness and attention to detail. However, a few guests did report issues with cleanliness, such as stains on sheets or finding trash in the room. Overall, though, travelers can expect a nice, clean stay at this hotel.
The Hilton Garden Inn in Omaha Downtown-Old Market Area is a great value for those looking for a comfortable stay with exceptionally friendly and helpful staff. Check-in is a breeze with staff members like Tess who even provide guests with helpful local suggestions. The majority of guests noted the friendliness of the staff with many mentioning how accommodating and eager to please they were. Location and staff were frequently praised and even the front desk checked in with guests daily. However, there were some isolated incidents of rude breakfast staff or front desk workers, but these were outweighed by the overwhelmingly positive experiences with the hotel's superb staff.
The Hilton Garden Inn Omaha Downtown-Old Market Area boasts a pool and fitness center that guests found to be a treat. While some guests wished for an outdoor pool, others enjoyed the indoor saline pool - though some commented that it was only a regular swimming pool now. Those who used the pool found it to be wonderful, though there were a few negative comments including that the pool was ice cold or not warm enough. Unfortunately, the hot tub was broken during some guests' stays. However, families appreciated the pool's usefulness with kids, despite one unfortunate incident where a child got sick. Some guests even set up pool reservations to avoid crowds. Overall, the general consensus is that the pool was a nice addition to the hotel amenities.
Located in the heart of Omaha's downtown area, Hilton Garden Inn Omaha Downtown-Old Market Area offers guests an exceptional stay at an affordable price. The hotel boasts friendly and welcoming staff, ensuring that guests are taken care of from check-in to check-out. The facilities and services are very good, although some rooms may show minor aging. The location is great, but some guests think the price is a bit overpriced. While some negative notes can be found amongst reviews, the majority of guests had a passable or enjoyable stay. However, there are some improvements that could be made such as including parking with the stay for guest convenience. Overall, while some visitors may have had some disappointments, for many it was their first time at the hotel and they would be happy to return.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
3 Star
Yes, Hilton Garden Inn Omaha Downtown-Old Market Area has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Omaha Downtown-Old Market Area.
Yes, Hilton Garden Inn Omaha Downtown-Old Market Area welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Omaha Downtown-Old Market Area.
Yes, Hilton Garden Inn Omaha Downtown-Old Market Area has a gym.
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