El Albergue Ollantaytambo
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Summary of reviewsEl Albergue Ollantaytambo is a charming boutique hotel lauded for its exceptional location within the Ollantaytambo train station, making it highly convenient for travelers heading to Machu Picchu. Despite its proximity to the tracks, it maintains a peaceful ambiance and offers easy access to local attractions and archaeological sites. The hotel is surrounded by picturesque gardens, adding to its serene environment.
Guests have high praise for the hotel's breakfast, noting its quality, variety and the inclusion of fresh organic items, making it ideal for early departures. The on-site restaurant is often highlighted as a significant aspect of the stay, offering delicious farm-to-table Andean specialties and an inviting atmosphere with attentive service.
The rooms are spacious, comfortable, clean and well-decorated, blending historical charm with modern amenities. Many rooms feature balconies with stunning mountain views, ensuring a tranquil and picturesque experience.
Cleanliness is a strong point with guests frequently commenting on the hotel's spotless facilities and well-maintained rooms and common areas. The beautiful garden areas also contribute to the overall inviting environment of the property.
The hotel's staff is described as exceptionally kind, helpful and professional with many guests appreciating their attentiveness and warm service. Specific staff members like Luis, Helen and Rosa are often mentioned for their outstanding contributions to guests' positive experiences.
However, the WiFi service receives mixed reviews. While reliable in common areas like the patio and café, it falls short in the rooms with many guests reporting weak or nonexistent signals. Despite this, the majority of guests find the public area connectivity satisfactory for casual browsing.
The beds are frequently highlighted for their comfort and high-quality linens, contributing to a restful stay. While a few guests found the beds too hard, most appreciate the overall bedding quality.
El Albergue Ollantaytambo is also noted for its luxury, combining superb charm with modern comforts. Its beautiful gardens, elegant decor and meticulous attention to detail, along with high-quality dining and outstanding service, offer a magical and luxurious stay. This hotel manages to blend its high standards with the warmth of a family-run business, making it one of the best accommodations in Cusco, providing a memorable and upscale experience in Peru.
Guests have high praise for the hotel's breakfast, noting its quality, variety and the inclusion of fresh organic items, making it ideal for early departures. The on-site restaurant is often highlighted as a significant aspect of the stay, offering delicious farm-to-table Andean specialties and an inviting atmosphere with attentive service.
The rooms are spacious, comfortable, clean and well-decorated, blending historical charm with modern amenities. Many rooms feature balconies with stunning mountain views, ensuring a tranquil and picturesque experience.
Cleanliness is a strong point with guests frequently commenting on the hotel's spotless facilities and well-maintained rooms and common areas. The beautiful garden areas also contribute to the overall inviting environment of the property.
The hotel's staff is described as exceptionally kind, helpful and professional with many guests appreciating their attentiveness and warm service. Specific staff members like Luis, Helen and Rosa are often mentioned for their outstanding contributions to guests' positive experiences.
However, the WiFi service receives mixed reviews. While reliable in common areas like the patio and café, it falls short in the rooms with many guests reporting weak or nonexistent signals. Despite this, the majority of guests find the public area connectivity satisfactory for casual browsing.
The beds are frequently highlighted for their comfort and high-quality linens, contributing to a restful stay. While a few guests found the beds too hard, most appreciate the overall bedding quality.
El Albergue Ollantaytambo is also noted for its luxury, combining superb charm with modern comforts. Its beautiful gardens, elegant decor and meticulous attention to detail, along with high-quality dining and outstanding service, offer a magical and luxurious stay. This hotel manages to blend its high standards with the warmth of a family-run business, making it one of the best accommodations in Cusco, providing a memorable and upscale experience in Peru.
Inn Taking Steps Towards Sustainability
This family-owned boutique hotel is deeply committed to sustainability and community engagement. It features an on-site organic farm supplying its restaurant, uses solar power for water heating, LED lighting, and environmentally-friendly soaps. The hotel also works to minimize its environmental impact through careful use of water and energy, carbon emission management, waste management, and supports reforestation projects. They also offer filtered water in reusable glass bottles and use non-organic waste to produce eco bricks for construction.
Certifications:
Tourcert
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
The structure maximizes natural light to reduce the need for lighting and heating
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Bicycles provided to guests
Signs in the rooms informing guests that towels will only be changed upon request
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Zero-waste hotel/accommodation
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
Is there anything that you would like to highlight, add or clarify?
We are the stewards of our own environmental program here in Ollantaytambo. Our organic farm holds our native tree nursery designed to produce 50,000 trees a year (to be planted on deforested mountainsides), the farm is also host to our alternative eco-oriented elementary school Kuska School.
We are the stewards of our own environmental program here in Ollantaytambo. Our organic farm holds our native tree nursery designed to produce 50,000 trees a year (to be planted on deforested mountainsides), the farm is also host to our alternative eco-oriented elementary school Kuska School.
Answers last updated by El Albergue Ollantaytambo
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Show more...Yes, random checks
Guest Reviews
Hotel El Albergue Ollantaytambo is a charming boutique accommodation that enjoys an exceptional location right within the Ollantaytambo train station, a prime spot for travelers heading to Machu Picchu. This strategic placement ensures unparalleled convenience, as guests can simply step out of the hotel and onto the train platform, making it perfect for those catching an early morning departure. Despite its proximity to the tracks, the hotel maintains a peaceful ambiance, as noise is rarely an issue.
Apart from its unbeatable location for train accessibility, the hotel is also near the city center and the Sacred Valley, offering easy access to local attractions and archaeological sites. The picturesque surroundings and beautiful gardens add to its appeal, providing a serene environment amidst the hustle and bustle of train travel.
Visitors appreciate the combination of the hotel's rustic charm, excellent facilities and attentive service. The restaurant on-site garners high praise for its fantastic food and unique setting, frequently mentioned as a highlight alongside the convenience of the location. For those looking to explore the region while enjoying the ease of transportation, El Albergue Ollantaytambo stands out as an ideal base.
El Albergue Ollantaytambo offers a breakfast experience that is generally well-received with many guests praising it for its quality and variety. The breakfast typically includes a small buffet complemented by items ordered from a menu. Multiple guests described the breakfast as very good, delicious and superior, noting the availability of fresh food organic items, homemade juice and healthy options. The breakfast is described as starting early, which is convenient for those catching early trains to Machu Picchu.
Guests also appreciated the à la carte options, including eggs and omelettes made to order, pancakes and a variety of fruits and grains. The breakfast was mentioned to be hearty and well-prepared with plenty of choices and outstanding service.
However, there were some mixed reviews. A few guests felt the breakfast was below expectations, citing limited options, lack of fresh bread or insufficient variety as drawbacks. For instance, some noted the scarcity of fruits or found the cold cuts and jellies to be underwhelming. Additionally, a few comments were made about an occasionally understaffed breakfast service.
Overall, while the breakfast at El Albergue Ollantaytambo receives high marks from most guests for its quality and variety, there are areas identified for possible improvement, particularly in expanding the selection to better meet all guests' expectations.
El Albergue Ollantaytambo offers a dining experience that receives high praise from its guests. With a convenient and well-regarded on-site restaurant, it stands out as a highlight of many stays. Much of the acclaim centers around the quality of the food with descriptions ranging from delicious to phenomenal and several reviews specifically noting the fresh, farm-to-table cuisine. Diners can look forward to enjoying local Andean specialties and innovative dishes like the Pachamanca meal, which adds an intriguing cultural dimension.
The restaurant's atmosphere also garners positive feedback, often described as cozy, quiet and calm, providing a pleasant backdrop for a meal. Guests appreciate the unique setting, including the charming experience of dining while watching trains pass by. The attention to detail in both the food and the ambiance contributes to the restaurant's reputation as a must-visit destination in Ollantaytambo.
Furthermore, the service at the restaurant receives commendation with staff accommodating special requests like dinner reservations and even providing boxed breakfasts for early train travelers. Despite a few mentions of high prices and occasional disappointments, the overwhelming sentiment is one of satisfaction. The hotel restaurant's offerings, from breakfast to dinner, are frequently highlighted as some of the best in town, making it a highly recommended choice for both guests of the hotel and external visitors.
El Albergue Ollantaytambo has garnered positive feedback for its room accommodations, making it a delightful choice for travelers seeking comfort and charm in their stay. Guests frequently highlight the spaciousness of the rooms, emphasizing their large, clean and well-maintained nature. The hotel's rooms feature modern bathrooms, beautiful decoration and often a charming old design, providing both historical appeal and contemporary comfort.
The comfort of the beds, the cleanliness of the rooms and the enjoyable views from various vantage points, including upper-level rooms with balconies offering breathtaking mountain views, are standout aspects. Guests appreciate the tranquil atmosphere of the rooms, which, combined with quiet and spacious bathrooms, translate into a peaceful stay.
Some rooms boast modern amenities like high ceilings, terraces and minibars. Functional aspects are also noted with several reviews mentioning good-quality linens and powerful showers. The rooms are described as beautifully furnished and decorated with thoughtful details, such as flowers, exuding a rustic yet elegant charm.
Despite a few mentions of noise from neighboring rooms and minor maintenance needs, the majority of guests find their rooms to be extremely comfortable, spotless and exactly as depicted in photos. The cozy and spacious interiors, coupled with a unique atmospheric allure of the hotel, ensure a memorable and pleasant stay at El Albergue Ollantaytambo.
El Albergue Ollantaytambo is frequently praised for its exceptional bedding. Guests consistently highlight the comfort of the beds, describing them as comfortable, very comfortable and even incredible. Both king-size and double beds are noted for their comfort with many guests emphasizing the high quality of the bed linens and the warmth of the blankets. The spaciousness of the rooms further enhances the cozy experience. Though a few guests mentioned that the beds were hard or a bit tight, the overwhelming consensus is that the beds, pillows and overall bedding quality contribute to a very pleasant stay.
El Albergue Ollantaytambo consistently garners praise for its exemplary cleanliness and meticulous maintenance. Guests frequently highlight the spotless facilities, well-kept common areas and exceptionally clean rooms and bathrooms, creating a comfortable and inviting environment throughout the hotel. The garden areas also receive compliments for their beauty and pristine condition, contributing to the overall ambiance of the property.
The hotel's rooms are noted for being consistently clean and comfortable with some reviews emphasizing the impeccable cleanliness and modern upkeep of the accommodations. Visitors appreciate the attention to detail with rooms and bathrooms being described as very clean and tidy. Moreover, the provision of hot water and complimentary amenities such as water and fruits adds to the guest experience.
While the majority of comments are overwhelmingly positive, a few guests pointed out occasional issues such as dirty towels, stray hairs and a need for further bathroom maintenance. Additionally, some noted a lack of hot water and suggested the hotel could benefit from periodic renovations to maintain its high standards.
Overall, El Albergue Ollantaytambo excels in providing a clean, comfortable and well-maintained setting for its guests, making it a favored choice for travelers seeking reliable cleanliness and a beautiful, relaxing environment.
El Albergue Ollantaytambo boasts an exceptional team that continually receives high praise from its guests. Visitors frequently highlight the incredibly kind and welcoming nature of the staff, making the stay at this hotel genuinely pleasant. The reception team, notably individuals like Luis, Helen and Rosa, stand out for their exceptional helpfulness and professional demeanor. These qualities are not confined to the reception alone but extend to every facet of the hotel, including the restaurant and housekeeping staff, who are noted for their friendliness and attentiveness.
The staff's efficiency and competence are highly commended with many guests appreciating the seamless handling of their needs and inquiries. The level of service is described as outstanding and fantastic, contributing significantly to the overall positive experience described by the hotel's guests. While a few mentions noted there were rare instances of inconsistency, the overwhelming majority of reviews reflect a team that goes above and beyond to provide top-notch service.
Whether it’s Maria at the front desk being described as kind, helpful and sweet or Miguel’s exceptional attention, the personal touch and care provided by the staff at El Albergue Ollantaytambo leave a lasting impression. Their warm and accommodating approach, coupled with a well-trained and efficient team, makes guests feel truly cared for and valued, enhancing the appeal of this accommodation nestled within the scenic backdrop of Ollantaytambo.
El Albergue Ollantaytambo receives mixed reviews regarding its WiFi service. On the positive side, guests have found the WiFi to be good, reliable and particularly functional in specific areas such as the patio and the café. This suggests that visitors can expect decent connectivity in common areas, making it suitable for casual browsing and communication.
However, the WiFi quality diminishes significantly in the rooms with many guests reporting weak or nonexistent signals. The further back the rooms are located, the more problematic the internet connection tends to be. Several guests experienced unstable and intermittent WiFi, describing it as slow and disappointing. While the internet might meet basic needs in some areas, those requiring dependable and robust WiFi connectivity in their rooms may face challenges during their stay.
Overall, while guests can enjoy satisfactory internet access in public areas, the in-room WiFi service leaves much to be desired.
El Albergue Ollantaytambo stands out as a luxurious gem in the heart of the Sacred Valley, offering a blend of superb charm and high-end comfort. Guests frequently highlight its magical gardens filled with fragrant plants that add a touch of enchantment to the already charming ambiance. The hotel seamlessly combines elegant decor with modern facilities, resulting in beautifully designed and spacious rooms that are both comfortable and tastefully appointed. Attention to detail is evident with little touches like flowers, fruits and candles in the rooms enhancing the overall experience.
The quality of service is consistently praised, marked by friendly and efficient staff who ensure a splendid customer experience. The on-site dining is another standout feature with a high-quality restaurant sourcing organic ingredients directly from the hotel's garden, offering an exquisite dining experience.
Luxurious amenities are a common theme with guests noting the presence of modern conveniences and well-appointed rooms that contribute to a feeling of opulence. The spectacular views of the Andes from balconies and the ability to explore the charming stone wall street behind the hotel add to the unique ambiance of the location.
The hotel manages to combine the high standards of a luxury establishment with the genuine warmth and friendliness of a family-run business. It's described as one of the best accommodations in Cusco with premier services and upscale accommodations that meet every expectation of a luxury hotel. Overall, El Albergue Ollantaytambo offers a magical, luxurious stay that elevates the travel experience in Peru.
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Location
Apart from its unbeatable location for train accessibility, the hotel is also near the city center and the Sacred Valley, offering easy access to local attractions and archaeological sites. The picturesque surroundings and beautiful gardens add to its appeal, providing a serene environment amidst the hustle and bustle of train travel.
Visitors appreciate the combination of the hotel's rustic charm, excellent facilities and attentive service. The restaurant on-site garners high praise for its fantastic food and unique setting, frequently mentioned as a highlight alongside the convenience of the location. For those looking to explore the region while enjoying the ease of transportation, El Albergue Ollantaytambo stands out as an ideal base.
Breakfast
Guests also appreciated the à la carte options, including eggs and omelettes made to order, pancakes and a variety of fruits and grains. The breakfast was mentioned to be hearty and well-prepared with plenty of choices and outstanding service.
However, there were some mixed reviews. A few guests felt the breakfast was below expectations, citing limited options, lack of fresh bread or insufficient variety as drawbacks. For instance, some noted the scarcity of fruits or found the cold cuts and jellies to be underwhelming. Additionally, a few comments were made about an occasionally understaffed breakfast service.
Overall, while the breakfast at El Albergue Ollantaytambo receives high marks from most guests for its quality and variety, there are areas identified for possible improvement, particularly in expanding the selection to better meet all guests' expectations.
Dinner
The restaurant's atmosphere also garners positive feedback, often described as cozy, quiet and calm, providing a pleasant backdrop for a meal. Guests appreciate the unique setting, including the charming experience of dining while watching trains pass by. The attention to detail in both the food and the ambiance contributes to the restaurant's reputation as a must-visit destination in Ollantaytambo.
Furthermore, the service at the restaurant receives commendation with staff accommodating special requests like dinner reservations and even providing boxed breakfasts for early train travelers. Despite a few mentions of high prices and occasional disappointments, the overwhelming sentiment is one of satisfaction. The hotel restaurant's offerings, from breakfast to dinner, are frequently highlighted as some of the best in town, making it a highly recommended choice for both guests of the hotel and external visitors.
Rooms
The comfort of the beds, the cleanliness of the rooms and the enjoyable views from various vantage points, including upper-level rooms with balconies offering breathtaking mountain views, are standout aspects. Guests appreciate the tranquil atmosphere of the rooms, which, combined with quiet and spacious bathrooms, translate into a peaceful stay.
Some rooms boast modern amenities like high ceilings, terraces and minibars. Functional aspects are also noted with several reviews mentioning good-quality linens and powerful showers. The rooms are described as beautifully furnished and decorated with thoughtful details, such as flowers, exuding a rustic yet elegant charm.
Despite a few mentions of noise from neighboring rooms and minor maintenance needs, the majority of guests find their rooms to be extremely comfortable, spotless and exactly as depicted in photos. The cozy and spacious interiors, coupled with a unique atmospheric allure of the hotel, ensure a memorable and pleasant stay at El Albergue Ollantaytambo.
Beds
Cleanliness
The hotel's rooms are noted for being consistently clean and comfortable with some reviews emphasizing the impeccable cleanliness and modern upkeep of the accommodations. Visitors appreciate the attention to detail with rooms and bathrooms being described as very clean and tidy. Moreover, the provision of hot water and complimentary amenities such as water and fruits adds to the guest experience.
While the majority of comments are overwhelmingly positive, a few guests pointed out occasional issues such as dirty towels, stray hairs and a need for further bathroom maintenance. Additionally, some noted a lack of hot water and suggested the hotel could benefit from periodic renovations to maintain its high standards.
Overall, El Albergue Ollantaytambo excels in providing a clean, comfortable and well-maintained setting for its guests, making it a favored choice for travelers seeking reliable cleanliness and a beautiful, relaxing environment.
Staff
The staff's efficiency and competence are highly commended with many guests appreciating the seamless handling of their needs and inquiries. The level of service is described as outstanding and fantastic, contributing significantly to the overall positive experience described by the hotel's guests. While a few mentions noted there were rare instances of inconsistency, the overwhelming majority of reviews reflect a team that goes above and beyond to provide top-notch service.
Whether it’s Maria at the front desk being described as kind, helpful and sweet or Miguel’s exceptional attention, the personal touch and care provided by the staff at El Albergue Ollantaytambo leave a lasting impression. Their warm and accommodating approach, coupled with a well-trained and efficient team, makes guests feel truly cared for and valued, enhancing the appeal of this accommodation nestled within the scenic backdrop of Ollantaytambo.
Wi-Fi
However, the WiFi quality diminishes significantly in the rooms with many guests reporting weak or nonexistent signals. The further back the rooms are located, the more problematic the internet connection tends to be. Several guests experienced unstable and intermittent WiFi, describing it as slow and disappointing. While the internet might meet basic needs in some areas, those requiring dependable and robust WiFi connectivity in their rooms may face challenges during their stay.
Overall, while guests can enjoy satisfactory internet access in public areas, the in-room WiFi service leaves much to be desired.
Luxury
The quality of service is consistently praised, marked by friendly and efficient staff who ensure a splendid customer experience. The on-site dining is another standout feature with a high-quality restaurant sourcing organic ingredients directly from the hotel's garden, offering an exquisite dining experience.
Luxurious amenities are a common theme with guests noting the presence of modern conveniences and well-appointed rooms that contribute to a feeling of opulence. The spectacular views of the Andes from balconies and the ability to explore the charming stone wall street behind the hotel add to the unique ambiance of the location.
The hotel manages to combine the high standards of a luxury establishment with the genuine warmth and friendliness of a family-run business. It's described as one of the best accommodations in Cusco with premier services and upscale accommodations that meet every expectation of a luxury hotel. Overall, El Albergue Ollantaytambo offers a magical, luxurious stay that elevates the travel experience in Peru.
No, El Albergue Ollantaytambo doesn't have any pool.
No, a spa isn't available at El Albergue Ollantaytambo.
No, El Albergue Ollantaytambo doesn't allow dogs.
No, parking facilities aren't available at El Albergue Ollantaytambo.
No, El Albergue Ollantaytambo doesn't have a gym.
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